Lantronix UDS1100 User manual

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Part Number 900-417
Revision HDecember 2017
UDS1100
Device Server User Guide

UDS1100 Device Server User Guide 2
Intellectual Property
©2017 Lantronix. All rights reserved. No part of the contents of this book may be
transmitted or reproduced in any form or by any means without the written permission of
Lantronix.
Lantronix is a registered trademark and DeviceInstaller is a trademark of Lantronix.
Patented: http://patents.lantronix.com;additional patents pending.
Windows and Internet Explorer are registered trademarks of Microsoft Corporation.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Chrome is a
trademark of Google. Opera is a trademark of Opera Software ASA. All other
trademarks and trade names are the property of their respective holders.
Warranty
For details on the Lantronix warranty policy, please go to our Web site at
www.lantronix.com/support/warranty.
Contacts
Lantronix Corporate Headquarters
7535 Irvine Center Drive
Suite 100
Irvine, CA 92618, USA
Toll Free: 800-526-8766
Phone: [phone]
Fax: [phone]
Technical Support
Online:
www.lantronix.com/support
Sales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web
site at www.lantronix.com/about/contact.
Disclaimer
The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.

UDS1100 Device Server User Guide 3
Revision History
Date
Rev.
Comments
February 2006
A
Initial document.
June 2006
B
Changes to operating and storage temperatures.
April 2007
C
Updated to add UDS1100-POE version.
August 2008
D
Updated for firmware v6.6 .
August 2012
E
Updated for firmware v6.8.
December 2012
F
Updated operating temperature range.
June 2015
G
Updated for firmware version 6.11.0.0.
December 2017
H
Updated enhanced password information.

UDS1100 Device Server User Guide 4
Table of Contents
Intellectual Property ____________________________________________ 2
Warranty_____________________________________________________ 2
Contacts _____________________________________________________ 2
Disclaimer____________________________________________________ 2
Revision History _______________________________________________ 3
List of Figures_________________________________________________ 8
List of Tables _________________________________________________ 8
1: Using This Guide 9
Purpose and Audience __________________________________________ 9
Chapter Summary _____________________________________________ 9
Additional Documentation ______________________________________ 10
2: Introduction 11
Applications _________________________________________________ 11
Application Examples __________________________________________ 11
Protocol Support______________________________________________ 13
Additional Features ___________________________________________ 13
Configuration Methods _________________________________________ 13
Product Information Label ______________________________________ 14
3: Installation of UDS1100 15
Package Contents ____________________________________________ 15
Installing the UDS_____________________________________________ 15
Required Information __________________________________________ 17
Hardware Address _________________________________________ 17
IP Address _______________________________________________ 17
4: Using DeviceInstaller 17
Installing DeviceInstaller________________________________________ 18
Assigning an IP Address _______________________________________ 18
Adding the Unit to the Manage List _______________________________ 19
Accessing the UDS1100 Using DeviceInstaller ______________________ 19
Viewing the Current Configuration ________________________________ 19
Next Step ________________________________________________ 21
Assigning the IP Address: Serial Port Login_________________________ 22
5: Configuration Using Web-Manager 23
Accessing UDS1100 Using DeviceInstaller _________________________ 23
Network Configuration _________________________________________ 25
Network Mode ____________________________________________ 25
Automatic IP Address Configuration____________________________ 26
Static IP Address Configuration _______________________________ 26
Ethernet Configuration ______________________________________ 27
Server Configuration __________________________________________ 28

UDS1100 Device Server User Guide 5
Host List Configuration _________________________________________ 29
Channel 1 Configuration________________________________________ 30
Serial Settings ____________________________________________ 30
Connection Settings - TCP ___________________________________ 33
Connection Settings - UDP___________________________________ 36
Apply Settings _______________________________________________ 37
Apply Defaults _______________________________________________ 37
6: Configuration via Telnet or Serial Port (Setup Mode) 39
Accessing Setup Mode_________________________________________ 39
Telnet Connection _________________________________________ 39
Serial Port Connection ______________________________________ 40
Exiting Setup Mode ___________________________________________ 41
7: Setup Mode: Server Configuration 42
Server Configuration (Option 0) __________________________________ 42
IP Address _______________________________________________ 42
Set Gateway IP Address ____________________________________ 43
Netmask: Number of Bits for Host Part _________________________ 43
Set DNS Server IP Address __________________________________ 43
Change Telnet/Web Configuration Password ____________________ 43
DHCP Name______________________________________________ 44
Enable DHCP FQDN Option _________________________________ 44
8: Setup Mode: Channel Configuration 45
Channel 1 (Option 1) __________________________________________ 45
Baudrate _________________________________________________ 45
I/F Mode _________________________________________________ 45
Flow ____________________________________________________ 46
Port Number ______________________________________________ 47
Connect Mode ____________________________________________ 47
Send the Escape Sequence (+++) in Modem Mode________________ 54
Show IP addr after 'RING' ___________________________________ 54
Auto Increment Source Port __________________________________ 54
Remote IP Address ________________________________________ 54
Remote Port ______________________________________________ 54
DisConnMode_____________________________________________ 54
Flush Mode (Buffer Flushing) _________________________________ 55
Pack Control ______________________________________________ 56
Packing Interval ___________________________________________ 56
Trailing Characters _________________________________________ 57
Send Characters___________________________________________ 57
DisConnTime (Inactivity Timeout) _____________________________ 57
Send Characters___________________________________________ 57

UDS1100 Device Server User Guide 6
Telnet Terminal Type _______________________________________ 57
Channel (Port) Password ____________________________________ 58
9: Setup Mode: Advanced Settings 59
Expert Settings (Option 5) ______________________________________ 59
TCP Keepalive Time In Seconds ______________________________ 59
ARP Cache Timeout In Seconds ______________________________ 59
Disable Monitor Mode at Bootup ______________________________ 59
HTTP Port Number_________________________________________ 60
MTU Size ________________________________________________ 60
TCP Re-Transmission Timeout _______________________________ 60
Enable alternate MAC ______________________________________ 60
Ethernet Connection Type ___________________________________ 60
Security Settings (Option 6) _____________________________________ 61
Disable SNMP ____________________________________________ 61
SNMP Community Name ____________________________________ 61
Disable Telnet Setup _______________________________________ 61
Disable TFTP Firmware Update _______________________________ 62
Disable Port 77FE (Hex)_____________________________________ 62
77FEh Access Mode _______________________________________ 62
Disable Web Server ________________________________________ 62
Disable Web Setup_________________________________________ 63
Disable ECHO Ports________________________________________ 63
Enable Enhanced Password _________________________________ 63
Default Settings (Option 7) ______________________________________ 63
Channel 1 Configuration Defaults______________________________ 63
Expert Settings Defaults _____________________________________ 64
Security Settings Defaults ___________________________________ 64
10: Firmware Upgrades 65
Obtaining Firmware ___________________________________________ 65
Reloading Firmware ___________________________________________ 65
Using TFTP: Graphical User Interface __________________________ 65
Using TFTP: Command Line Interface __________________________ 66
Recovering the Firmware Using the Serial Port and DeviceInstaller ___ 66
11: Monitor Mode 68
Entering Monitor Mode Using the Serial Port _____________________ 68
Entering Monitor Mode Using the Network Port ___________________ 68
Monitor Mode Commands ___________________________________ 68
A: Troubleshooting and Contact Information 71
LEDs_______________________________________________________ 71
Problems and Error Messages ___________________________________ 72
Lantronix Technical Support_____________________________________ 74

UDS1100 Device Server User Guide 7
B: Connections and Pinouts 75
Serial Port___________________________________________________ 75
Serial Connector Pinouts _______________________________________ 75
Modem Cable ________________________________________________ 76
Network Port_________________________________________________ 77
Ethernet Connector Pinouts _____________________________________ 78
Power Plug __________________________________________________ 78
C: Technical Specifications 79
D: Mounting Brackets 81
E: Alternative Ways to Assign an IP Address 82
DHCP ______________________________________________________ 82
AutoIP______________________________________________________ 82
BOOTP_____________________________________________________ 83
ARP and Telnet ______________________________________________ 83
F: Binary to Hexadecimal Conversions 84
Converting Binary to Hexadecimal ________________________________ 84
Conversion Table __________________________________________ 84
Scientific Calculator ________________________________________ 85
G: Compliance 86
RoHS, REACH and WEEE Compliance Statement ___________________ 87

UDS1100 Device Server User Guide 8
List of Figures
Figure 2-1. Serial Tunneling Example______________________________________ 12
Figure 2-2. Direct TCP/IP or Redirector Configuration _________________________ 12
Figure 2-3. Product Label _______________________________________________ 14
Figure 3-1. UDS1100-POE Version Connected to Serial Device and Network ______ 15
Figure 3-2. Standard UDS1100 Connected to Serial Device and Network _________ 16
Figure 5-1. Web-Manager Login Window ___________________________________ 24
Figure 5-2. Lantronix Web-Manager _______________________________________ 24
Figure 5-3. Network Settings ____________________________________________ 25
Figure 5-4. Server Settings ______________________________________________ 28
Figure 5-5. Hostlist Settings _____________________________________________ 30
Figure 5-6. Channel Serial Settings _______________________________________ 31
Figure 5-7. TCP Connection Settings ______________________________________ 33
Figure 5-8. UDP Connection Settings______________________________________ 36
Figure 5-9. Apply Settings and Apply Defaults _______________________________ 38
Figure 6-1. MAC Address _______________________________________________ 40
Figure 6-2. Setup Menu Options__________________________________________ 40
Figure 7-1. Network Settings ____________________________________________ 42
Figure 8-1. Serial Port Settings___________________________________________ 45
Figure 9-1. Expert Settings ______________________________________________ 59
Figure 9-2. Security Settings_____________________________________________ 61
Figure 10-1. TFTP Window______________________________________________ 66
Figure B-1. Serial Interface ______________________________________________ 75
Figure B-2. DB25 Female DCE Interface RS232 _____________________________ 75
Figure B-3. DB25 Female Interface RS422 (4 wire mode) ______________________ 76
Figure B-4. DB25 Female Interface RS485 (2 wire mode) ______________________ 76
Figure B-5. Wiring Diagram for Lantronix Modem Cable, Part No. 500-163 ________ 77
List of Tables
Table 7-1. BootP/DHCP/AutoIP options ____________________________________ 42
Table 7-2. Standard IP Network Netmasks _________________________________ 43
Table 8-1. Interface Mode Options ________________________________________ 46
Table 8-2. Common Interface Mode Settings ________________________________ 46
Table 8-3. Flow Control Options __________________________________________ 46
Table 8-4. Reserved Port Numbers _______________________________________ 47
Table 8-5. Connect Mode Options ________________________________________ 47
Table 8-6. Manual Connection Address Example ____________________________ 50
Table 8-7. Modem Mode Messages _______________________________________ 52
Table 8-8. Modem Mode Commands ______________________________________ 53
Table 8-9. Disconnect Mode Options ______________________________________ 55
Table 8-10. Flush Mode Options__________________________________________ 55
Table 8-11. Pack Control Options_________________________________________ 56
Table 10-1. Firmware Files ______________________________________________ 65
Table 11-1. Monitor Mode Commands _____________________________________ 69
Table 11-2. Command Response Codes ___________________________________ 70
Table A-1. UDS1100 LEDs ______________________________________________ 71
Table A-2. Problems and Error Messages __________________________________ 72
Table C-1. Technical Specifications _______________________________________ 79

UDS1100 Device Server User Guide 9
1: Using This Guide
Purpose and Audience
This guide provides the information needed to configure, use, and update the
Lantronix® UDS1100 device server. It is for system administrators and those
responsible for installing and maintaining the UDS.
Chapter Summary
The remaining chapters in this guide include:
Chapter Description
2: Introduction
Describes the main features of the UDS and the protocols it
supports.
3: Installation of UDS1100
Provides information for installing your unit and getting it up and
running using DeviceInstaller or a serial port connection.
4: Using DeviceInstaller
Instructions for viewing the current configuration using
DeviceInstaller.
5: Configuration Using Web-
Manager
Details using the Web-Manager to set parameters such as port and
server properties.
6: Configuration via Telnet
or Serial Port (Setup Mode
Provides instructions for accessing Setup Mode (command line
interface) using a Telnet connection through the network or a
terminal or terminal emulation program through the serial port.
7: Setup Mode: Server
Configuration
Details the network (server) settings
8: Setup Mode: Channel
Configuration
Details the serial port settings.
9: Setup Mode: Advanced
Settings
Details expert and security settings and explains how to reset the
unit to factory default values.
10: Firmware Upgrades
Provides instructions for obtaining the latest firmware and updating
the UDS.
11: Monitor Mode
Provides instructions for accessing and using the command line
interface to monitor the network and diagnose problems.
A: Troubleshooting and
Contact Information
Describes common problems and error messages and how to
contact Lantronix Technical Support.
B: Connections and Pinouts
Provides descriptions and illustrations of connection hardware.
C:Technical Specifications
Lists technical specifications for the UDS.
D: Mounting Brackets
Provides drawings and dimensions of the unit's mounting brackets.

1: Using This Guide
UDS1100 Device Server User Guide 10
Chapter Description
E: Alternative Ways to
Assign an IP Address
Provides detailed information about using DHCP, AutoIP, BOOTP
ARP, and Telnet to assign an IP address.
F: Binary to Hexadecimal
Conversions
Provides instructions for converting binary values to hexadecimals.
G: Compliance
Provides Lantronix compliance information.
Additional Documentation
Visit the Lantronix Web site at www.lantronix.com/support/documentation for the
latest documentation and the following additional documentation.
Document Description
UDS1100 Quick Start
Provides the steps for getting the UDS1100 up and running.
DeviceInstaller Online
Help
Provides instructions for using the Windows-based utility to
configure the UDS1100 and other Lantronix device servers.
“Live” Tutorials on the
Lantronix Web Site
(English)
Explain and demonstrate assigning an IP address to the UDS
and setting up the UDS and Com Port Redirector. See
http://ltxfaq.custhelp.com/app/answers/detail/a_id/1119.
Com Port Redirector
User Guide
Provides information on using the Windows-based utility to
create a virtual com port.

2: Introduction
UDS1100 Device Server User Guide 11
2: Introduction
The UDS1100 is a single-port device server that provides a quick, simple, and
cost-effective way to bring the advantages of data accessibility and remote
management to devices not currently connected to a network.
Applications
The UDS family of Device Servers allows serial devices, such as those listed
below, to connect and communicate over Ethernet networks using the IP protocol
family (TCP for connection-oriented stream applications and UDP for datagram
applications).
Security alarms
Access control devices
Fire control panels
Time/attendance clocks and terminals
ATM machines
Data collection devices
RFID readers
Universal Power Supply (UPS) management units
Telecommunications equipment
Data display devices
Virtually any asynchronous RS-232, RS422, or RS485 device
Application Examples
Using a method called serial tunneling, the UDS encapsulates serial data into
packets and transports them over Ethernet. Using two UDS units, connected by a
network, virtual serial connections can extend across a facility or around the
world.

2: Introduction
UDS1100 Device Server User Guide 12
Figure 2-1. Serial Tunneling Example
The Com Port Redirector software available for download at
www.lantronix.com/support/downloads simplifies the integration process by
extending the functionality of COM-port-based Windows™ applications. Virtual
COM ports, mapped to remote device servers on the network, can replace direct
serial connections.
Figure 2-2. Direct TCP/IP or Redirector Configuration
Note: For step-by-step instructions on configuring the UDS for serial tunneling or for use
with the Com Port Redirector, see UDS Configuration Tutorials on the Lantronix web site:
www.lantronix.com/support.
Personal Computer (PC)
POS Device
Personal Computer (PC)
POS Device

2: Introduction
UDS1100 Device Server User Guide 13
Protocol Support
The UDS uses the Internet Protocol (IP) for network communications and the
Transmission Control Protocol (TCP) to assure that no data is lost or duplicated
and that everything sent to the connection arrives correctly at the target.
Supported protocols include:
ARP, UDP/IP, TCP, BOOTP, ICMP, Telnet, TFTP, AutoIP, DHCP, HTTP, and
SNMP for network communications.
TCP, UDP, and Telnet for connections to the serial port.
TFTP for firmware updates.
IP for addressing, routing, and data block handling over the network.
User Datagram Protocol (UDP) for typical datagram applications in which
devices interact with other devices without a point-to-point connection.
Additional Features
Modem Emulation: In modem emulation mode, the UDS can replace dial-up
modems. The unit accepts modem AT commands on the serial port and then
establishes a network connection to the end device. This arrangement leverages
network connections and bandwidth to eliminate dedicated modems and phone
lines.
Built-in Web Server: The UDS includes a built-in web server for configuring the
unit and displaying operating and troubleshooting information on the attached
links to online support.
Configuration Methods
After installation, the UDS requires configuration. For the unit to operate correctly
on a network, it must have a unique IP address on the network. There are three
basic methods for logging into the UDS and assigning IP addresses and other
configurable settings:
DeviceInstaller: Configure the IP address and other network settings on the
UDS using a Graphical User Interface (GUI) on a PC attached to a network.
(See 4: Using DeviceInstaller.)
Web-Manager: Through a web browser, configure the UDS settings using the
Lantronix Web-Manager. (See 5: Configuration Using Web-Manager.)
Serial and Telnet Ports: Use Setup Mode, a command line interface. There are
two approaches to accessing Setup Mode: making a Telnet connection to the
network port (9999) or connecting a terminal (or a PC running a terminal
emulation program) to the unit’s serial port. See 6: Configuration via Telnet or
Serial Port (Setup Mode).

2: Introduction
UDS1100 Device Server User Guide 14
Product Information Label
The product information label on the underside of the unit contains the following
information about your specific unit:
Bar code
Part Number
Revision
Manufacturing Date Code
Serial number
Figure 2-3. Product Label
Bar Code
Part Number
Revision
Manufacturing
Date Code
Serial Number

UDS1100 Device Server User Guide 15
3: Installation of UDS1100
This chapter describes how to install your UDS1100 and get it up and running in
the shortest possible time.
Package Contents
Verify and inspect the contents of the UDS1100 package using the following list.
If any item is missing or damaged, contact your place of purchase immediately.
UDS1100
Six-foot DB9F-to-DB25M modem cable (P/N 500-163 )
Power supply (non Power Over Ethernet (POE) units only)
Quick Start Guide
Installing the UDS
Figure 3-1. UDS1100-POE Version Connected to Serial Device and Network

3: Installation of UDS1100
UDS1100 Device Server User Guide 16
Figure 3-2. Standard UDS1100 Connected to Serial Device and Network
To install the unit:
Complete the following steps in order. Refer to the numbers in the figure above.
Note: See the sections that follow for details about connectors and
pinouts.
1. Connect a serial device to your unit.
2. Connect an Ethernet cable to the RJ45 port.
3. For the UDS1100-POE version, power is supplied to your unit over the
Ethernet interface using an 802.3af POE-compliant power source such as a
POE mid-span or POE Ethernet switch.
4. For non-POE UDS1100 unit, supply power to your unit using the power
supply that was included in the packaging.
Note: The required input voltage for the non-POE UDS1100 is 9-30
VDC (center +) or 10-24 VAC (1.5W maximum power required).
5. Supply power to the serial device.
Note: If you encounter a problem, please see LEDs for diagnostic
information.

4: Using DeviceInstaller
UDS1100 Device Server User Guide 17
Required Information
Before configuring the UDS, have the following information available:
Hardware Address
Take note of the unit’s hardware address (also known as the Ethernet or MAC
address). It is on the product label (see Product Information Label).
Hardware Address: 00 – 20 - 4a - _____ - _____ - _____
OR
Hardware Address: 00 – 80 - A3 - _____ - _____ - _____
Note: Make note of the MAC address. It is needed to locate the UDS1100
module using DeviceInstaller.
IP Address
The UDS must have a unique IP address on your network. This address
references the specific unit. By default, the unit is DHCP-enabled and
automatically assigned an IP address on DHCP-enabled networks. If you are
assigning a static IP address, the systems administrator generally provides the IP
address, subnet mask, and gateway.
Note: The factory default IP address is 0.0.0.0 to enable DHCP, BOOTP,
and AutoIP. When the units boots, it sends a DHCP broadcast to try and
get an IP address. If it receives no reply from a DHCP server, the UDS
tries BOOTP. If the UDS does not receive a response from BOOTP, it
reverts to an AutoIP address.
IP Address: _______ - _______ - _______ - _______
Subnet Mask: _______ - _______ - _______ - _______
Gateway: _______ - _______ - _______ - _______
You have several options for assigning an IP address and related network
settings to your unit. This chapter provides information about using the
DeviceInstaller (graphical user interface) and serial port login (command line
interface) methods.
Note: For information about other methods of assigning the IP address,
such as DHCP, AutoIP, ARP, and Telnet, see E: Alternative Ways to
Assign an IP Address.
4: Using DeviceInstaller

4: Using DeviceInstaller
UDS1100 Device Server User Guide 18
This chapter covers the steps for getting the UDS1100 device server online and
for viewing its current configuration.
Note: The DeviceInstaller™application is a free utility program provided
by Lantronix that discovers, configures, upgrades, and manages
Lantronix Device Servers. It can be downloaded from the Lantronix
website at www.lantronix.com/support/downloads.
For instructions on using DeviceInstaller to configure the IP address and
related settings or for more advanced features, see the DeviceInstaller
Online Help.
Installing DeviceInstaller
To install DeviceInstaller:
1. Download the latest version of DeviceInstaller from
http://www.lantronix.com/support/downloads.
2. Run the executable to start the installation process.
3. Respond to the installation wizard prompts. (If prompted to select an
installation type, select Typical).
Assigning an IP Address
The unit’s IP address must be configured before it can work correctly on a
network. The unit’s IP address is normally set to 0.0.0.0 at the factory. The
hardware address is on the product label. The unit is DHCP enabled as the
default.
To assign an IP address manually:
1. Click StartPrograms LantronixDeviceInstaller 4.4
DeviceInstaller. If your PC has more than one network adapter, a
message displays. Select an adapter and click OK.
Note: If the unit already has an IP address (e.g., DHCP has assigned
an IP address), click the Search icon and select the unit from the
list of Lantronix device servers on the local network.
2. Click the Assign IP icon .
3. If prompted, enter the hardware address (on the product label) and click
Next.
4. Select Assign a specific IP address and click Next.
5. Enter the IP address. The Subnet mask displays automatically based on the
IP address; if desired, you may change it. On a local network, you can leave
the Default gateway blank (all zeros). Click Next.

4: Using DeviceInstaller
UDS1100 Device Server User Guide 19
6. Click the Assign button and wait several seconds until a confirmation
message displays. Click Finish.
7. Select the device from the main window list and select Ping from the Tools
menu. The Ping Device dialog box shows the IP address of the selected unit.
8. From the Tools menu, click the Ping button. The results display in the Status
window. Click the Clear Status button to clear the window so you can ping
the device again.
Note: If you do not receive “Reply” messages, make sure the unit is
attached to the network properly and the IP address assigned is valid
for the particular network segment you are working with. If you are not
sure, check with your systems administrator.
9. Click the Close button to close the dialog box and return to the main window.
Adding the Unit to the Manage List
Now add the unit to the list of similar Lantronix devices on the network so you
can manage and configure it. To perform this step, click the Search icon .
DeviceInstaller locates the unit and adds it to the list. Now you can manage
(configure) the unit so it works with the serial device on the network.
Accessing the UDS1100 Using DeviceInstaller
1. Click StartPrograms LantronixDeviceInstallerDeviceInstaller.
2. Click the UDS1100 folder. The list of available Lantronix UDS1100 devices
displays.
3. Expand the list of UDS1100s by clicking the +symbol next to the UDS1100
icon. Select the UDS1100 unit by clicking on its IP address to view its
configuration.
Viewing the Current Configuration
DeviceInstaller provides a view of the unit's configuration.
To view the unit's current settings:
1. Follow the instructions above to locate the UDS1100.
2. In the right pane, click the Device Details tab. The current UDS1100
configuration displays:
Name
Configurable field. A name that identifies the UDS1100.
Double-click the field, type in the value, and press Enter to
complete. This name is not visible on other PCs or laptops
using DeviceInstaller.