LAVAZZA FLAVIA CREATION 600 User manual

USER GUIDE | 1
FLAVIA®
CREATION 600
USER GUIDE
70-41-3487-0A

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USER GUIDE | 3
TABLE OF
CONTENTS
Safety and installation guidelines 4
Brewer technical data for installation 9
Introducing the FLAVIA C600 system 10
FLAVIA C600 brewer layout 12
Setting up your brewer 15
Selecting compatible cups to use 17
Preparing a coee, tea, or hot chocolate 19
Preparing a cappuccino, latte, mocha or at white 21
Daily care 23
Weekly care general cleaning 27
Longer term care 29
Troubleshooting 32
ENGLISH

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SAFETY NOTICE
This document contains important safety instructions. Please ensure to
read and keep this document in a safe place.
GENERAL USE
In order to prevent harm or injury to those using the brewer or to any
other persons and/or property, please be sure to read and keep the
following safety instructions. Not observing these precautions may
cause burns, electric shock and other injury:
• Place on a solid weight bearing level surface out of the reach of
children.
• This brewer can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by
children without supervision.
• The brewer is for indoor use only. Never use it in a damp, wet, or hot
location.
• Do not load the brewer with anything other than FLAVIA Freshpacks.
• Never attempt to change the specication or modify the brewer in
any way. Any attempt to do so may result in re or injury. If in need of
assistance, please contact your beverage distributor.
• Ensure access to the rear of the brewer can be achieved easily to allow
isolation of the electrical and water supply.
• Under no circumstances should you attempt to perform any servicing
or repairs on the brewer. Inexperienced persons may get injured or
cause malfunction. Always call your beverage distributor.
• Do not immerse in water.
• Only clean specied areas with appropriate materials as instructed.
Do not use abrasive product to clean the brewer. Although the FLAVIA
SAFETY AND
INSTALLATION GUIDELINES

USER GUIDE | 5
CREATION 600 is designed to prevent taste and allergen transfer
between drinks, in the event spillage occurs, please ensure to promptly
follow the cleaning instructions in this guide.
• The brewer contains an internal barcode reader to read the
Freshpacks and provide a great consumer experience. Do not look
directly into the barcode reader to avoid harm to the eyes.
• Do not install where a water jet could be used.
• Never use without placing a cup beneath the Freshpack door. Always
use with a cup either on the drip tray or with removed drip tray (e.g.,
to t travel mugs).
• Never use with cups, mugs, or travel mugs with lids on, in order to prevent
hot water from getting caught in the lid and drip tray, causing burns.
• Keep upright for transportation and storage. All water must be
drained from the brewer (and from the FLAVIA REFILL, if used)
if it is to be stored or transported where it could be subjected to
temperatures of 0°C (+32°F) or below. If the equipment has been
subjected to temperatures of 0°C (+32°F) or below, the brewer should
be left at room temperature for no less than 2 hours before powering
on. Water freezing inside the brewer or running the equipment with
frozen water could cause damage to the brewer causing leaks, which
could result in electric shock.
• To ensure optimal functionality of the brewer, an ambient
temperature range of 5°C (+41°F) to 30°C (+86°F) is recommended
for the location that the brewer is installed in.
• The brewer is ash tested before it leaves the manufacturing
premises. Repeated ash testing could damage insulation.
• The A-weighted sound pressure level is below 70 dBA.
• This appliance is intended to be used in household and similar
applications such as:
-Sta kitchen areas in shops, oces and other working environments.
-Farm houses.
-By clients in hotels, motels and other residential type environments.
-Bed and breakfast type environments.

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ELECTRICAL SUPPLY AND CORD
• Never do anything that might cause damage to the cord or plug (such
as modifying, bending, stretching, twisting, or placing hot or heavy
objects on them). If the brewer is used when the cord or plug are
damaged, electrical short circuit or re may result. If in need of repair,
please contact your beverage distributor.
• Do not use a damaged power cord, mains plug, or power socket.
Failure to do so may result in electric shock, injury, or malfunction.
• After switching o the brewer itself and unplugging the unit, clean
the plug from dust regularly using a clean cloth. A build-up of dust on
the plug will attract condensation, which could cause cable damage
resulting in re.
• The brewer must be earthed by connecting to a ground fault circuit
interrupter receptacle. Failure to do so may result in electric shock.
• Make sure the plug is correctly inserted into the power socket. An
unsafe plug may cause electric shock or generate heat resulting in re.
• Never plug or unplug the brewer with wet hands. This may result in
electric shock.
PLUMBED SYSTEMS
When connecting the brewer to the mains drinking water supply, a water lter is
required to allow for optimum product life and beverage taste. For best results,
use a lter that reduces scale from calcium carbonate and any taste and odour
issues, such an Ion Exchange Carbon Activated water lter. The brewer should
not be descaled. In addition, the following requirements must be met:
• A stopcock with a 3/4 inch BSP male outlet.
• Water pressure must be between a maximum of 100 psi/6.8 bar (0.68
Mpa) and a minimum of 15 psi/1 bar (0.1 Mpa).
• Flow rate of at least 250ml/minute (8.45 oz/minute).
SAFETY AND
INSTALLATION GUIDELINES CONT.

USER GUIDE | 7
• Water to be cold drinking water and sodium-free. Sodium-free water
is especially important in buildings using sodium-softened water.
• Install in accordance with local plumbing regulations.
• Jointing compound should not be used in the water supply to the
brewer, as this will aect the drink avor. Only use PTFE tape.
• Do not locate the water supply above the mains power socket.
REGULATORY COMPLIANCE
This brewer has been designed and manufactured in compliance with the
relevant regulatory compliance requirements for your market.
PORTABLE APPLIANCE TESTING
We recommend that the following tests are performed on the system on an
annual basis by a suitably trained person using a Portable Appliance Tester
following the manufacturer’s instructions.
TEST: RECOMMENDED LEVEL:
Earth Bond Test Less than 0.1Ω (including mains lead)
Insulation Resistance Greater than 2MΩ
WARNING
• The mains plug lead and socket should be checked weekly for any
signs of damage.
• All test results should be recorded and retained for future reference
including the date performed, who performed them and the next test
date.
• If any test or inspection fails do not connect the system.
Call customer service or your local FLAVIA® supplier immediately.

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CAUTION
This symbol indicates the need to consult the operating
instructions provided with the appliance.
DO NOT DISPOSE WITH GENERAL WASTE
This marking indicates that this appliance should not
be disposed of with other waste. To prevent possible
harm to the environment or personal health from
uncontrolled waste disposal this appliance should be
recycled according to local regulations.
If you wish to return this appliance, please contact
your account manager to coordinate removal of this
appliance.
For further instruction on correct disposal, your
account manager should contact their Lavazza
Professional representative.
WARNING
A potential risk exists if the operating instructions are
not followed.
HIGH VOLTAGE
This symbol indicates the presence of electric shock
hazards. Enclosed units marked with this symbol should
only be opened by an authorised and qualied service
technician, appointed by your account manager.
WARNING
To avoid risk of injury from electric shock, do not open
this enclosed unit.
SAFETY AND
INSTALLATION GUIDELINES CONT.
WARNING LABELS
The following symbols can be found on the appliance:

USER GUIDE | 9
HEIGHT 435 mm (17.1”)
WIDTH 308 mm (12.1”)
DEPTH 511 mm (20.1”)
INSTALLED DISTANCE
FROM WALL
A gap of 76 mm (3”) is required behind
the brewer for plumbing, electrical
connection and access peripheral
connections.
OUT OF BOX WEIGHT 14.5 kg (32.0 lb)
WEIGHT WITH FULL WATER TANKS 15.5 kg (34.2 lb)
RATED VOLTAGE 230V
RATED FREQUENCY 50 Hz
INPUT POWER 1550W
AMBIENT TEMPERATURE RANGE 5°C (+41°F) to 30°C (+86°F)
MAXIMUM RECOMMENDED ALTITUDE 610 m (2000 ft)
Ensure that the brewer is placed on a stable level surface capable of
safely supporting the weight noted above.
RADIO EQUIPMENT DIRECTIVE.
THE FOLLOWING INFORMATION SUPPORTS THIS:
BREWER TECHNICAL
DATA FOR INSTALLATION
Frequency Band (MHz) Max RF power (dBm)
3G FDD Band I: 1920 – 1980 24 +1 /-3
3G FDD Band VIII: 880 – 915 24 +1 /-3
LTE FDD Band 1: 1920 – 1980 23 +/-2
LTE FDD Band 3: 1710 – 1785 23 +/-2
LTE FDD Band 7: 2500 – 2570 23 +/-2
LTE FDD Band 8: 880 – 915 23 +/-2
LTE FDD Band 20: 832 – 862 23 +/-2
2.4 GHz Wi-Fi: 2400 – 2483.5 16.66 max

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The one brewer that satises your entire oce. We know that as an
oce manager, you have to deal with hassles on a regular basis. We set
out to change that. Introducing the new FLAVIA C600. It’s a connected
beverage system designed to take more work o your plate — and put
more variety into your coworkers’ cups,
• Unmatched selection of coees, teas, hot chocolate & specialty
drinks.
• Flexibility to add features as your needs change.
INTRODUCING THE FLAVIA
CREATION 600 SYSTEM
Ensure that the brewer is placed on a stable level surface capable of
safely supporting the weight noted above.
ELECTRICAL SUPPLY FOR INSTALLATION
It is important to have a power supply ready for an ecient brewer
installation.
A suitably rated and protected (i.e., via RCD and/or MCB) incoming
supply is required. The brewer must be connected to the supply via an
earthed/grounded wall socket/outlet, ideally incorporating a switch.
Please refer to the rating label on the back of the brewer for details of
the supply voltage, frequency, and power rating required to operate
the brewer. Use only one brewer per socket/outlet and ensure it is
earthed/grounded. The brewer is tted or comes supplied with a mains
lead that is a minimum of 1.75 m (5’9”) in length. Only this lead should
be used. No old leads should be re-used.
Note: If unsure about any installation requirements,
consult an electrician and/or a plumber.
BREWER TECHNICAL
DATA FOR INSTALLATION CONT.

USER GUIDE | 11
• FLAVIA®
CREATION 600
• Brewer
• FLAVIA®
REFILL
• Module
Finally, one brewer for everyone
• 14 types of hot beverages, including coees, teas, lattes.
• Plumbed in or jug ll when paired with FLAVIA REFILL.
• 7” high-resolution touch screen with interactive content.
• Patented in-cup frothing with milk and non-dairy
alternatives.
• Pure taste guarantee - designed for no taste or allergen
transfer between drinks.

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FLAVIA C600 BREWER L AYOUT
This brewer is designed for use with
all WHITE nozzle Freshpacks.
Please ensure to use this brewer
with FLAVIA Freshpacks that have
a barcode on both sides of the pack.
7” High-resolution
touch screen
Freshpack door
Freshpack bin /
Freshpack funnel*
Cup height sensors
Drip tray
Automatic cup
stand
* Features dependant upon individual brewer conguration.

USER GUIDE | 13
Switch o the water supply, connect the in-line water lter, then
connect the brewer to the water line as illustrated (Fig1). Connect the
supplied power cord into the back of the brewer and screw the buer
bar onto the threaded stud (Fig1).
Plug the brewer into the mains using the supplied power cable (Fig2).
Switch on using ON/OFF switch at back (Fig3).
Follow the on-screen instructions for priming and setting the brewer up.
Input all required elds on the screen, such as Oce Size, Industry,
and Brewer location. (Fig4).
Ensure to accept the End User Licensing Agreement on the screen.
After the on-screen guided setup, ensure the brewer is connected.
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SETTING UP
YOUR BREWER
(Fig1)
(Fig3)
(Fig2)
(Fig4)
(If you are also installing the optional modules, see page 10, please refer
to user guide supplied with those products before setting up brewer).

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FLUSHING THE BREWER
On rst set up of the brewer or if the hot tanks have been drained
and the machine needs to be re-primed, water will need to be ushed
through internal workings. After switching on the brewer at install,
please refer to the on-screen instructions in order to do a ush. You can
also perform a ush at any point from the Operator menu. Consider
ushing the brewer if it has been switched o for 5 days or more.
The basic steps of ushing the brewer are as follows:
Remove the drip tray.
Partly slide out the Freshpack
bin far enough to capture the
water, which will be dispensed as
illustrated.
Follow the on-screen instructions
in order to complete the ush.
After the ush, empty any water
from the Freshpack bin, clean the
bin, fully install it back into the
brewer and replace the drip tray.
The brewer will then require 2
minutes to heat the water before
it can produce its rst hot drink.
Please note that the volume of
the rst 5 drinks may be variable
as the brewer calibrates itself.
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USER GUIDE | 15
BIN FUNNEL
Per the “FLAVIA C600 BREWER LAYOUT” section, the brewer
can be tted with an external Freshpack funnel that directs used
Freshpacks into a larger waste bin located externally, beneath the
brewer’s installed surface or cabinet. This will require a hole to be
professionally cut into the cabinet top or installed surface. Please
speak to your account manager for more information.
PLUMBING OPTIONS
The FLAVIA C600 requires a mains plumbed in water supply in order to be
used. However, the FLAVIA REFILL module can be attached to the brewer
and serves as a jug ll feature when no water line is available. Please
contact your account manager for more information.
SETTINGS AND OPERATOR MENU
To access the settings and the
Operator menu, use the hidden
button on the main menu. Tap with
your nger the upper left corner
of the screen and hold for several
seconds until the “Settings” screen
is displayed. This screen shows
some useful information such as
the software version and the total
vend counter.
SETTING UP
YOUR BREWER CONT.

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To access the Operator menu,
please use the default password
3333. Brewer settings can be
changed here.
ENERGY SAVING MODE
The FLAVIA C600 is designed to be highly energy-ecient. In order
to conserve even more energy, the brewer is congured to switch into
standby mode after 4 hours (or 240 min) of inactivity. To congure the
energy saving mode:
Enter the Operator menu (see above).
Navigate to the “Energy saving” screen.
Set time period for brewer to enter standby in minutes by using the
dropdown menu.
Exit the menu to save the settings.
If the brewer is in standby mode the heaters will be switched o and the
display will have low contrast. Pressing any area on the screen will
re-activate the brewer. It will take approximately 2 minutes for the brewer
to be able to brew the rst hot drink.
OPERATING LANGUAGES
As part of the installation, the default language is set on the brewer. In
addition, users can temporarily change the language for each vend using
the top right corner of the brewer home screen.
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USER GUIDE | 17
A new feature implemented into this brewer is the automatic cup stand,
allowing cups of many sizes to be used. Most 12 oz cups (375 ml) and
some travel mugs will be compatible with the FLAVIA C600 brewer.
The brewer can also be used without the drip tray if a user prefers to use
a travel mug or a larger vessel. Due to enhanced cup sensors, many clear
glass cups and mugs may also be used with the brewer.
Please check the compatibility of any glass cups or mugs with the
brewer’s sensors before use.
SELECTING COMPATIBLE
CUPS TO USE
CUP SIZES
A variety of commonly available cup sizes
are compatible with the brewer. See below for
a range of recommended cup dimensions.
Top* = 62 mm – 89 mm (2.4”– 3.5”)
Bottom* = 44 mm – 64 mm (1.7” – 2.5”)
Height* with drip tray = 62 mm – 115 mm (2.4” – 4.5”)
without drip tray = max. 165 mm (6.5”)
Top
Height
Bottom
*Mugs and cups of sizes outside of these values may
be used, providing they are of similar shape and
proportions to the gure above (Please consult your
account manager for cup compatibility).
(Fig1)
Note: Please ensure that the cup you are using is
appropriate for the size of drink you select when
preparing a beverage. Maximum cup weight
recommended is approximately 330 g (11.6 oz).
Use of cups that do not meet the recommended
criteria may result in overow or mess creation.
Mugs and cups with a fully round bottom or bowl
shape should not be used with the brewer (Fig2).
(Fig2)

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AUTOMATIC CUP STAND
Before the vending process starts, the cup stand will adjust the height
of the stand based on the height of the cup put on the stand. PLEASE
ENSURE HANDS ARE KEPT AWAY from the cup and cup stand while the
cup stand is moving to ensure safety while brewing. Do not adjust the
position of the cup, as doing so may interfere with cup stand operation.
To avoid damage to the mechanism, please do not turn o the brewer
while the cup stand is in motion.
OTHER FACTORS TO CONSIDER
There are a few other factors to consider when
selecting a cup to use with the brewer:
• Hexagonal shape or faceted cups may cause
the cup detection system not to operate.
• Be aware that the brewer will adjust the cup
stand height automatically during the brewing
process to minimise cleaning required. Avoid
interacting with the cup once it is placed on
the drip tray.
• If vending into lighter weight cups, such as
some disposable cups, use FLAVIA hot or
cold cups, or ensure cups have a maximum
dierence between the base and rim diameter
of 16 mm (0.63”) for stability when vending.
For further advice on cups and mugs suitable
for use with your brewer, please contact your
account manager.

USER GUIDE | 19
PREPARING A COFFEE,
TEA, OR HOT CHOCOLATE
The clever design of the FLAVIA C600 allows multiple ways of brewing
a drink, using its new barcode scanning technology.
Users can either select their favorite drink from the drinks carousel on
the home screen, or use the quick “TOUCH TO INSERT PACK” option,
which then recommends preparation for best taste experience.
THE QUICK BREW PROCESS
If a desired drink is already in mind, quicken the brewing process by
using the “TOUCH TO INSERT PACK” option on the home screen. If
compatible drinks are available (for instance, for hot chocolate), the
brewer will suggest those drinks and recommend ideal preparation of
the drink selected, otherwise it will recommend preparation for best
taste experience.
SELECTING A DRINK FROM THE DRINKS CAROUSEL
This method of brewing lets users browse all the available drink options
before making a choice of the desired type of drink:
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Place a cup on the cup stand
and center align it on the
metal plate.
From the menu, select a drink
on the carousel or through the
“TOUCH TO INSERT PACK”
option.

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The brewer will open the Freshpack
door and the on-screen instructions
will ask for the appropriate
Freshpack. Once inserted, follow
the on-screen instructions.
If the incorrect Freshpack is
inserted, the brewer will ask
whether to continue, see compatible
options for the inserted Freshpack,
or go back to the home screen.
The brewer will now prepare the
selected drink. The brewing process
can be cancelled by pressing the “X”
button. Once brewing is complete,
the brewer screen will notify the
user. Take care when handling, as
the drink may be hot.
Select the desired drink size and
strength. The cup sizes options will
dier, depending on the Freshpack
inserted. The outline shows the
recommended setting for best
taste experience.
Please always bear in mind the size
of cup used to avoid overlling.
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