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ThinkCentreM73z
UserGuide
MachineTypes:10BBand10BC
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
“mportantsafetyinformation”onpagevandAppendixA“Notices”onpage83.
SecondEdition(December2013)
©Copyrightenovo2013.
LMTEDANDRESTRCTEDRGHTSNOTCE:fdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Importantsafetyinformation......v
Serviceandupgrades.............v
Staticelectricityprevention...........v
Powercordsandpoweradapters........vi
Extensioncordsandrelateddevices.......vi
Plugsandoutlets..............vii
Externaldevices..............vii
Heatandproductventilation.........vii
Operatingenvironment...........viii
Modemsafetyinformation..........viii
Lasercompliancestatement..........ix
Powersupplystatement............ix
Cleaningandmaintenance...........ix
Tip-overhazardpreventionnotice........ix
Chapter1.Productoverview......1
Features..................1
Specifications................4
Lenovoprograms..............4
AccessingLenovoprogramsontheWindows
7operatingsystem............5
AccessingLenovoprogramsontheWindows
8orWindows8.1operatingsystem.....6
AnintroductiontoLenovoprograms.....6
Locations..................8
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........9
Locatingconnectorsontherearofyour
computer...............11
Adjustingtheframestand........12
Adjustingthemonitorstand........13
Machinetypeandmodellabel.......15
Chapter2.Usingyourcomputer...17
Frequentlyaskedquestions.........17
NavigatingamongscreensontheWindows8and
Windows8.1operatingsystems........18
NavigatingonWindows8........18
NavigatingonWindows8.1........19
AccessingControlPanelontheWindows8or
Windows8.1operatingsystem........20
Usingthekeyboard.............21
UsingWindowsshortcutkeys.......21
Usingafingerprintreader........21
Usingthewheelmouse...........22
Adjustingaudio..............22
Aboutyourcomputeraudio........22
Settingthevolumefromthedesktop....22
SettingthevolumefromControlPanel...23
UsingCDsandDVDs............23
HandlingandstoringCDandDVDmedia..24
PlayingaCDorDVD..........24
RecordingaCDorDVD.........24
Chapter3.Youandyourcomputer..27
Accessibilityandcomfort..........27
Arrangingyourworkspace........27
Comfort...............27
Glareandlighting............28
Aircirculation.............28
Electricaloutletsandcablelengths.....28
Registeringyourcomputer..........29
Movingyourcomputertoanothercountryor
region..................29
Voltage-selectionswitch.........29
Replacementpowercords........30
Chapter4.Security..........31
Securityfeatures..............31
AttachingaKensington-stylecablelock.....32
Usingpasswords..............32
BOSpasswords............32
Windowspasswords..........33
Configuringthefingerprintreader.......33
Usingandunderstandingfirewalls.......33
Protectingdataagainstviruses........33
Chapter5.Installingorreplacing
hardware...............35
Handlingstatic-sensitivedevices.......35
nstallingorreplacinghardware........35
nstallingexternaloptions........35
ReplacingtheUSBkeyboardormouse...36
Replacingthewirelesskeyboardormouse..36
ReplacingthePS/2keyboardormouse...39
Obtainingdevicedrivers.........39
Chapter6.Recoveryinformation...41
RecoveryinformationfortheWindows7operating
system..................41
Creatingandusingrecoverymedia.....41
Performingbackupandrecoveryoperations.42
UsingtheRescueandRecoveryworkspace.43
Creatingandusingarescuemedium....44
Reinstallingpreinstalledapplicationsand
devicedrivers.............45
©CopyrightLenovo2013i
Reinstallingsoftwareprograms......46
Reinstallingdevicedrivers........46
Solvingrecoveryproblems........46
RecoveryinformationfortheWindows8or
Windows8.1operatingsystem........47
Refreshingyourcomputer........47
Resettingyourcomputertothefactorydefault
settings................47
Usingtheadvancedstartupoptions....47
RecoveringyouroperatingsystemifWindows
8orWindows8.1failstostart.......48
Chapter7.UsingtheSetupUtility
program................49
StartingtheSetupUtilityprogram.......49
Viewingandchangingsettings........49
Usingpasswords..............49
Passwordconsiderations.........50
Power-OnPassword..........50
AdministratorPassword.........50
HardDiskPassword...........50
Setting,changing,anddeletingapassword.50
Enablingordisablingadevice........51
Selectingastartupdevice..........51
Selectingatemporarystartupdevice....51
Selectingorchangingthestartupdevice
sequence...............51
EnablingErPcompliancemode........52
Smartperformancechoices.........52
ExitingtheSetupUtilityprogram.......53
Chapter8.Updatingsystem
programs...............55
Usingsystemprograms...........55
Updating(flashing)theBOSfromadisc....55
Updating(flashing)theBOSfromyouroperating
system..................56
Chapter9.Preventingproblems...57
Keepingyourcomputercurrent........57
Gettingthelatestdevicedriversforyour
computer...............57
Updatingyouroperatingsystem......57
UsingSystemUpdate..........58
Cleaningandmaintenance..........58
Basics................58
Cleaningyourcomputer.........59
Goodmaintenancepractices.......60
Movingyourcomputer...........60
Chapter10.Troubleshootingand
diagnostics..............61
Basictroubleshooting............61
Troubleshootingprocedure..........62
Troubleshooting..............62
Audioproblems............63
CDproblems.............64
DVDproblems.............65
ntermittentproblems..........67
Keyboard,mouse,orpointingdevice
problems...............67
Monitorproblems............69
Networkingproblems..........71
Optionproblems............73
Performanceandlockupproblems.....74
Printerproblems............76
Serialportproblems...........76
Softwareproblems...........76
USBproblems.............78
LenovoSolutionCenter...........78
Chapter11.Gettinginformation,help,
andservice..............79
nformationresources............79
LenovoThinkVantageTools........79
LenovoWelcome............79
HelpandSupport............79
SafetyandWarranty...........79
LenovoWebsite............79
LenovoSupportWebsite.........80
Helpandservice..............80
Usingthedocumentationanddiagnostic
program...............80
Callingforservice............80
Usingotherservices..........81
Purchasingadditionalservices......81
AppendixA.Notices..........83
Trademarks................84
AppendixB.Regulatory
information..............85
Exportclassificationnotice..........85
Electronicemissionsnotices.........85
FederalCommunicationsCommission
DeclarationofConformity........85
Eurasiancompliancemark..........87
Additionalregulatoryinformation.......87
AppendixC.WEEEandrecycling
information..............89
mportantWEEEinformation.........89
RecyclinginformationforJapan........89
RecyclinginformationforBrazil........90
iiThinkCentreM73zUserGuide
BatteryrecyclinginformationforTaiwan.....90
BatteryrecyclinginformationfortheEuropean
Union..................90
AppendixD.RestrictionofHazardous
SubstancesDirective(RoHS).....93
EuropeanUnionRoHS...........93
ChinaRoHS................93
TurkishRoHS...............93
UkraineRoHS...............94
ndiaRoHS................94
AppendixE.ChinaEnergyabel...95
AppendixF .ENERGYSTARmodel
information..............97
Index..................99
©CopyrightLenovo2013iii
ivThinkCentreM73zUserGuide
Importantsafetyinformation
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct.
fyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.TheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“nstallingorreplacinghardware”onpage35.fyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetofiveminutestoletthecomputer
coolbeforeopeningthecover.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
mproperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
©CopyrightLenovo2013v
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.fpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
viThinkCentreM73zUserGuide
Plugsandoutlets
fareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.ftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.f
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnect
externaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.Alwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
nspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.fyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.fpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafficareas.fyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
©CopyrightLenovo2013vii
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.fyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
fpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.fliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Modemsafetyinformation
CAUTION:
Toreducetheriskoffire,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication
linecordlistedbyUnderwritersaboratories(U)orcertifiedbytheCanadianStandardsAssociation
(CSA).
Toreducetheriskoffire,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic
safetyprecautions,suchas:
•Neverinstalltelephonewiringduringalightningstorm.
•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwetlocations.
•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterface.
•Usecautionwheninstallingormodifyingtelephonelines.
•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote
riskofelectricshockfromlightning.
•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.
viiiThinkCentreM73zUserGuide