Lexmark E322 User guide

Setting up the network printer
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Troubleshooting
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Print servers connect printers to networks. This lets many users access printers from their
own workstations, a very cost effective way to share powerful and expensive printers. It is not
necessary to buy an extra personal computer to attach each printer to the network. You use
the print server instead.
Environments we support
Print servers support an extraordinarily wide range of network environments.
Any single print server on any given physical network can accept and process print jobs from
any or all of these logical networks concurrently. For example, if a MarkNet XI physically
attaches a printer to an Ethernet network, then a NetWare client and an AppleTalk user can
send print jobs to the printer simultaneously. The print jobs are processed on a first-come,
first-served basis.
Connect the hardware
Instructions on connecting the Ethernet cable to your Lexmark E320n Printer can be found in
the printer Setup Book. To view the Setup Book from this CD, click the Home icon Other
Resources PDFs for Printing Setup Guide.

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Print a network setup page
Push the operator panel button with a brief button press to print a network setup page
showing the physical address of the network printer. A printer settings page prints first and
after a few moments a network setup page prints. Save the network setup page because you
will use it later.
Configure and print
TCP/IP
Step 1: Set the IP address, netmask and gateway
You must assign an IP address, netmask and gateway to the print server in order for other
network devices to find it on the network.
•If you have DHCP, the proper addresses are automatically assigned. To verify the
assignment has happened, print a network setup page and make sure the IP address,
netmask and gateway appear as non-zero.
•If you don’t have DHCP, there are other methods you can use to manually assign the
address, such as static ARP and telnet, or a setup utility.

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DHCP
This method automatically sets the IP address, netmask, gateway, host name, and WINS
server using a Dynamic Host Configuration Protocol (DHCP) server. The DHCP server or a
forwarding agent must be attached to the same IP subnet as the print server. Make sure the
DHCP server has scope defined for the subnet.
Ensure that the DHCP server provides the following options:
If you are using a WINS server, telnet to port 9000 to set the print server host name.
Print Server TCP/IP Setup Utility
The Print Server TCP/IP Setup Utility is a simple way to set the IP address and other
important IP parameters in a print server. You can set up one or many print servers using this
method with no need to physically visit the printers.
001 Netmask Netmask for IP subnet
003 Router IP address of router (such as 9.10.8.250)
044 WINS/NBNS Server IP address of WINS server

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Requirements
You must run the Print Server TCP/IP Setup Utility on a Windows 95/98/Me,Windows NT 4.0,
or Windows 2000 workstation.
The print server must be on the same physical subnet as your workstation. In other words,
the Print Server Setup Utility cannot cross routers, bridges, and so forth.
Installation
1Launch the drivers CD.
2Click Install Software, Printer Software.
3Click Custom Install when you see this option.
4Select Network Support, and then click Next.
5On the Network tab, select Print Server TCP/IP Setup Utility, and then Finish
Installation.
Static ARP entry and telnet
To set the print server IP address, netmask, and gateway using this method, you add a static
entry to the ARP table on some computer that is on the same IP subnet as the print server.
(Source Route bridging is not supported.) Then, you use telnet.
To set the IP address, netmask, and gateway using static ARP entry and telnet:

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1Determine the hardware address of the print server. See the item labeled UAA on the
network setup page. For Ethernet networks, use the number in the right column
(canonical).
2Add a static ARP entry for the IP address. Use the hardware address from step 1. Use
the dotted decimal form of the IP address, such as 157.184.8.231. Use the
commands appropriate to the host operating system. For example, on many UNIX
computers you would type something similar to the following example:
arp -s ether 157.184.8.231 00:04:00:30:00:44
If you need help and are using a UNIX system, try the man page for ARP.
3Use telnet to access the print server. For UNIX systems, use the following command:
telnet 157.184.8.231 9000
where address is the print server host name (or print server IP address in dotted
decimal format, such as 157.184.8.231). The print server port is 9000.
4Follow the instructions on the screen to set the print server IP address, netmask and
gateway.
Troubleshooting
If you are having trouble with a print server on a TCP/IP network, do the following steps in the
order shown before you call the Customer Support Center.

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1Press the operator panel button with a brief button press to print a network settings
page.
Look under the TCP/IP heading on the network setup page to see if there is an IP
address listed for the print server and that the TCP/IP protocol is turned on
(activated).
If TCP/IP is turned off, use the IPX protocol to activate it. Select the printer and then
select the TCP/IP task. Check the Enable box to activate TCP/IP.
2Issue a ping command to the print server.
ping 157.184.8.231
3Establish an FTP session with the print server. Expect the print server to return its
current firmware level (such as 2.5.15).
ftp 157.184.8.231
4Using the FTP “put”command, print a file. This file can be PCL or PostScript
emulations, PDF, HTML, or any other printer language the printer understands. If the
file prints, this confirms the TCP/IP protocol is working properly in the print server.
put mytest.ps or
put mytest.txt

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5Check the port settings on the printer object. For example, in Windows 95 do the
following:
aClick Start, Settings, Printers, select the printer object; click File, Properties,
Details tab, Port Settings button.
bCheck all parameters on the Print Server Settings tab and the TCP/IP Settings tab.
You can change some of the values from this tab. Others, like TCP/IP address, you
cannot change from this tab.
cIf a parameter is wrong but you cannot change it from here, you must delete the
port, fix the problem, and then add the port back.
6Check all the settings in the print server. Type the MarkNet IP address in the URL
address field of your browser (for example, http://157.184.8.231), which takes you to
the MarkNet resident web page.
7If you have trouble printing from an application, the problem might be the way your
workstation or application is set up.
aTry printing from some other application. If the job prints from the second
application, the problem is with the first application.
bMake sure you are using the current version of the driver for the problem
application.
8Try printing again.

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Step 2: Set up to print
There are many ways to send a network print job including FTP, TFTP, LPR/LPD, point-and-
print (LexIP) and various queue-based methods.
Print to a queue on a Windows NT server
To use this method, you must have at least one server running Windows NT Server software
and TCP/IP.
Use direct IP printing if all you want to do is print directly to a network printer. If you need to
centrally manage your network printers, see instructions for shared printing.
If all you want is basic printer functionality, you can use a system printer driver and a system
IP port, such as an LPR or a Standard TCP/IP port. Using a system printer driver and a
system port lets you maintain a consistent user interface for use with all the printers on your
network.
To get the fullest range of printer functionality, including a job status window and printer
alerts, you need to install a custom driver and create a Network Port.
Set up LexIP printing on Windows NT 4.0/2000
You can view thisfile online before you begin installing, or print the file to an alternate network
printer that is already set up.

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Part 1: Install printer drivers and TCP/IP network support
1Launch the drivers CD. If you still have the CD running, click Back to return to the first
screen.
2Click Printer Software.
3Click the icon to install the version of software on the CD.
4Agree to the license agreement.
5Select Custom Install, and then click Next.
6When asked where you want the software installed, click Local Computer.
7When the list of software components is offered, select all the options you want to
install.You need to at least select the following:
–Printer Drivers (to obtain a custom driver for your printer)
–Network Support (TCP/IP)
8When the list of printers is offered, select the model of the printer you want to install,
and then click Add.
9When the printer appears in the Selected Printers list, click Next.

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10 On the Drivers and Bi-Di support tabs, modify any settings you want. On the Bi-Di
support tab, remove the check mark from the status window if you do not want this
function.
Note: The status window opens up with every print job you send and gives you
real-time job status information and sends you alerts if there are problems
printing.
11 On the Network Support tab, select TCP/IP.
Note: If a shaded check mark is beside an option, support for that environment is
already installed and will be updated with this installation.
12 Click Finish Installation. When prompted for a reboot, answer Yes. Exit the CD if
necessary.
Files are copied to the computer and printer objects are created in the Windows printers
folder. A message appears when installation is complete.
Part 2: Create a Network Port
1Click Start Settings Printers.
2Select the printer you just created.
3Click File Properties.

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4Click Ports, and then Add Port.
5Click Network Port, and then New Port.
6Enter the information to create the port.
aAssign a logical port name. This can be any name that reminds you of the printer
such as “E322_lab4”. This name eventually appears in the list of available ports.
bSelect the IP address of your printer from the list. If the address is not listed, then
click Enter TCP/IP address or Name of Print Server, and then type the address in
the IP address text box.
If you don’t know the IP address, press the operator panel button with a brief button
press to print a network setup page and look under the TCP/IP heading.
cCheck the option to Set this protocol to be the default protocol.
dClick OK. The new port is assigned to the printer.
7Press the operator panel button with a brief button press to print a test page to verify
printer installation. If the Printer Properties window is still open, click Print Test Page
on the General tab.
If you have closed the Printer Properties, do the following:
aClick Start Settings Printers.

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bClick File Properties.
cOn the General tab, click Print Test Page.
When a test page prints successfully, client setup is complete.
Set up LexIP printing on Windows 95/98/Me
This is the method you must use if you want to set up direct printing on Windows/95/98/Me
clients.
You can view thisfile online before you begin installing, or print the file to an alternate network
printer that is already set up.
Part 1: Install printer drivers and TCP/IP network support
1Launch the drivers CD. If you still have the CD running, click Back to return to the first
screen.
2Click Printer Software.
3Click the icon to install the version of software on the CD.
4Agree to the license agreement.
5Select Custom Install, and then click Next.

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6When the list of software components is offered, select all the options you want to
install. You need to at least select the following:
–Printer Drivers (to obtain a custom driver for your printer)
–Network Support (TCP/IP)
7When the list of printer choices is offered, select the model of the printer you want to
install, and then click Add.
8Click Next.
9On the Drivers and Bi-Di support tabs, modify any settings you want. On the Bi-Di
support tab, remove the check mark from the status window if you do not want this
function.
Note: The status window opens up with every print job you send and gives you
real-time information about the job being printed and the condition of the
printer.
10 On the Network Support tab, select TCP/IP.
Note: If a shaded check mark is beside an option, support for that environment is
already installed and will be updated with this installation.

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11 Click Finish Installation. When prompted for a reboot, answer Yes. Exit the CD if
necessary.
Files are copied to the computer and printer objects are created in the Windows printers
folder. A message appears when installation is complete.
Part 2: Create a Network Port
1Click Start Settings Printers.
2Select the printer you just created.
3Click File Properties.
4Click Details, and then Add Port.
5Click Network Printer Monitor, and then OK.
6Enter the information to create the port.
aAssign a logical port name. This can be any name that reminds you of the printer
such as “E322_lab4”. This name eventually appears in the list of available ports.

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bSelect the IP address of your printer from the list. If the address is not listed, then
click Enter TCP/IP address or Name of Print Server, and then type the address in
the IP address text box.
If you don’t know the IP address, press the operator panel button with a brief button
press to print a network setup page and look under the TCP/IP heading.
cCheck the option to Set this protocol to be the default protocol.
dClick OK. The new port is assigned to the printer.
7Press the operator panel with a brief button press to print a test page verifying printer
installation. If the Printer Properties window is still open, click Print Test Page on the
General tab.
If you have closed the Printer Properties, do the following:
aClick Start Settings Printers.
bClick File Properties.
cOn the General tab, click Print Test Page.
When a test page prints successfully, client setup is complete.

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Use shared printing if your organization needs to centrally manage network printers. To set
up this type of printing, you must install the printer on a server and set it up to be shared with
network clients.
Note: If your organization has no needto centrally manage network printers from
a single location, see direct IP printing.
Install a shared printer on a Windows NT 4.0/2000 server
You can view thisfile online before you begin installing, or print the file to an alternate network
printer that is already set up.
Part 1: Installing printer drivers and TCP/IP network support
1Launch the drivers CD. If you still have the CD running, click Back to return to the first
screen.
2Click Printer Software.
3Click the icon to install the version of software on the CD.
4Agree to the license agreement.
5Select Custom Install, and then click Next.
6When asked where you want the software installed, click Local Computer.

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7When the list of software components is offered, select all the options you want to
install.You need to at least select the following:
–Printer Drivers (to obtain a custom driver for your printer)
–Network Support (TCP/IP)
8When the list of printers is offered, select the model of the printer you want to install,
and then click Add.
9When the printer appears in the Selected Printers list, click Next.
10 On the Drivers and Bi-Di support tabs, modify any settings you want. On the Bi-Di
support tab, remove the check mark from the status window if you do not want this
function.
Note: The status window opens up with every print job you send and gives you
real-time job status information and sends you alerts if there are problems
printing.
11 On the Network Support tab, select TCP/IP.
Note: If a shaded check mark is beside an option, support for that environment is
already installed and will be updated with this installation.

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12 Click Finish Installation. When prompted for a reboot, answer Yes. Exit the CD if
necessary.
Files are copied to the computer and printer objects are created in the Windows printers
folder. A message appears when installation is complete.
Part 2: Creating a Network Port
1Click Start Settings Printers.
2Select the printer you just created.
3Click File Properties.
4Click Ports, and then Add Port.
5Click Network Port, and then New Port.
6Enter the information to create the port.
aAssign a logical port name. This can be any name that reminds you of the printer
such as “E322_lab4”. This name eventually appears in the list of available ports.

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bSelect the IP address of your printer from the list. If the address is not listed, then
click Enter TCP/IP address or Name of Print Server, and then type the address in
the IP address text box.
If you don’t know the IP address, press the operator panel button to print a network
setup page and look under the TCP/IP heading.
cCheck the option to Set this protocol to be the default protocol.
dClick OK. The new port is assigned to the printer.
7Print a test page to verify printer installation. If the Printer Properties window is still
open, click Print Test Page on the General tab.
If you have closed the Printer Properties, do the following:
aClick Start Settings Printers.
bClick File Properties.
cOn the General tab, click Print Test Page.
When a test page prints successfully, printer setup is complete.
Part 3: Sharing the printer on the network
1Click Start Settings Printers.
2Select the printer you just created.

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3Click File Sharing.
4Check Shared, and then type a name in Shared Name text box.
5In the Alternate Drivers section, select the operating systems of all the network clients
that will print to the printer.
6Click OK.
Note: If you are missing files, you may be prompted to provide the operating
system CD of the server.
7Check the following to make sure the printer was successfully shared.
–The printer object icon in the printers folder now has a shared indicator. For
example, in Windows NT 4.0, a hand appears under the printer icon.
–Browse Network Neighborhood. Find the host name of the server and look for the
shared name you assigned to the printer.
The printer is now shared and ready to be installed on network clients.