Lexmark MS410 series User manual

Quick Reference
Learning about the printer
Using the printer control panel
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Use the To
1Menus button Open the menus.
Notes:
•The menus are available only when the
printer is in the Ready state.
•Pressing the button while navigating
within the menus returns the printer
control panel to the top‑level menu
screen.
2Display View printing options as well as status and error
messages.
Use the To
3Sleep button Enable Sleep mode or Hibernate mode.
Notes:
•Pressing any hard button will cause the
printer to wake from Sleep mode.
•Pressing the Sleep button or the power
switch will cause the printer to wake
from Hibernate mode.
4Stop button •Exit the menus and return to the Ready
state.
•Stop printer activities, such as printing or
downloading fonts.
5Right arrow
button
•Scroll through menus or to move between
screens and menu options.
•Scroll through settings or text. For menus
with numeric values, press and hold an
arrow button to scroll through the settings.
Release the button when the value you
want appears.
6Select button •Open a menu.
•Display available values or settings for a
menu. The current default setting is
indicated by an asterisk (*).
•Save the displayed value as the new user
default setting.
7Left arrow
button
•Scroll through menus or to move between
screens and menu options.
•Scroll through settings or text. For menus
with numeric values, press and hold an
arrow button to scroll through the settings.
Release the button when the value you
want appears.
8Back button Return to the previous screen.
9Indicator light Determine the status of the printer.
Understanding the colors of the indicator
and Sleep button lights
The colors of the indicator and Sleep button lights on the printer control
panel signify a certain printer status or condition.
Indicator light color and its corresponding printer status
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data,
or printing.
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light color and its corresponding printer status
Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from
Hibernate mode.
Blinking amber for 0.1
second, then goes
completely off for 1.9
seconds in a slow, pulsing
pattern
The printer is in Hibernate mode.
Loading paper and specialty
media
Setting the paper size and type
1From the printer control panel, navigate to:
> Paper Menu > > Paper Size/Type >
2Select Tray [x] Size or Tray [x] Type, and then press .
3Change the paper size or type setting, and then press .
Notes:
•The paper size setting for the standard 250‑sheet tray (Tray 1),
optional 250‑or 550‑sheet tray (Tray 2), and the multipurpose
feeder must be set manually in the Paper Size menu.
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•The factory default paper type for Tray 1 is Plain Paper.
•The factory default paper type for the multipurpose feeder is
Custom Type 6.
•The paper type setting must be manually set for all trays.
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on
paper sizes that are not preset in the printer menus.
Notes:
•The largest supported Universal size is 216 x 355.6 mm
(8.5 x 14 inches).
•The smallest Universal size supported in the multipurpose
feeder is 76 x 127 mm (3 x 5 inches). The smallest Universal size
supported in the optional tray is 183 x 210 mm (7.2 x 8.3 inches).
From the printer control panel, navigate to:
> Paper Menu > > Universal Setup > > Units of
Measure > > select the unit of measure >
Specify the paper height and width
1From the printer control panel, navigate to:
> Paper Menu > > Universal Setup > > Units of
Measure > > select the unit of measure >
2Press the arrow buttons until Portrait Height or Portrait
Width appears, and then press .
3Change the settings, and then press .
Loading trays
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each tray separately. Keep all other
trays closed until needed.
1Pull out the tray completely.
Note: Do not remove trays while a job prints or while Busy
appears on the printer display. Doing so may cause a jam.
LGL
B5
EXEC
2Squeeze and then slide the width guide tab to the correct position
for the size of the paper you are loading.
A6
A5
LGL
A5
B5
EXEC
2
3Squeeze and then slide the length guide tab to the correct position
for the size of the paper you are loading.
A6
A5
LGL
A5
B5
EXEC
2
1
Notes:
•For some paper sizes like letter, legal, and A4, squeeze and
slide the length guide tab backward to accommodate their
length.
•When loading legal‑size paper, the length guide extends
beyond the base leaving the paper exposed to dust. To
protect the paper from dust, you can purchase a dust cover
separately. For more information, contact customer support.
•If you are loading A6-size paper in the standard tray, then
squeeze and then slide the length guide tab toward the
center of the tray to the A6‑size position.
•Make sure the width and length guides are aligned with the
paper size indicators on the bottom of the tray.
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A4
LTR
EXEC
B5
A5
LTR/LGL EXEC
A4A5
B5
A6
4Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges on a level
surface.
5Load the paper stack.
Notes:
•Load with the printable side facedown when using recycled
or preprinted paper.
•Load prepunched paper with the holes on the top edge
toward the front of the tray.
•Load letterhead facedown, with the top edge of the sheet
toward the front of the tray. For two‑sided printing, load
letterhead faceup with the bottom edge of the sheet toward
the front of the tray.
•Make sure the paper is below the maximum paper fill
indicator located on the side of the width guide.
6Insert the tray.
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7From the printer control panel, set the paper size and paper type
in the Paper menu to match the paper loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams
and print quality problems.
Loading the multipurpose feeder
Use the multipurpose feeder when printing on different paper sizes
and types or specialty media, such as card stock, transparencies, and
envelopes. You can also use it for single‑page print jobs on letterhead.
1Open the multipurpose feeder.
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aPull the multipurpose feeder extender.
bPull the extender gently so that the multipurpose feeder is fully
extended and open.
2Squeeze the tab on the left width guide, and then move the guides
for the paper you are loading.
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3Prepare the paper or specialty media for loading.
•Flex sheets of paper back and forth to loosen them, and then
fan them. Do not fold or crease the paper. Straighten the edges
on a level surface.
•Hold transparencies by the edges. Flex the stack of
transparencies back and forth to loosen them, and then fan
them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the
transparencies. Be careful not to scratch them.
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•Flex the stack of envelopes back and forth to loosen them, and
then fan them. Straighten the edges on a level surface.
4Load the paper or specialty media.
Notes:
•Do not force paper or specialty media into the multipurpose
feeder.
•Make sure the paper or specialty media is below the
maximum paper fill indicator located on the paper guides.
Overfilling may cause paper jams.
•Load paper, transparencies, and card stock with the
recommended printable side faceup and the top edge entering
the printer first. For more information on loading
transparencies, see the packaging that the transparencies came
in.
Note: When loading A6‑size paper, make sure the
multipurpose feeder extender rests lightly against the edge
of the paper so that the last few sheets of paper remain in
place.
•Load letterhead faceup with the top edge entering the printer
first. For two‑sided (duplex) printing, load letterhead facedown
with the bottom edge entering the printer first.
•Load envelopes with the flap on the left side facedown.
Warning—Potential Damage: Never use envelopes with
stamps, clasps, snaps, windows, coated linings, or self‑stick
adhesives. These envelopes may severely damage the
printer.
5From the printer control panel, set the paper size and paper type
in the Paper menu to match the paper or specialty media loaded
in the multipurpose feeder.
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Linking and unlinking trays
Linking and unlinking trays
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2Click Settings > Paper Menu.
3Change the tray settings to specify the paper size and type for the
tray.
•To link trays, make sure the paper size and type for the tray
match with that of the other tray.
•To unlink trays, make sure the paper size or type for the tray
does not match with that of the other tray.
4Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Paper menu using
the Local Printer Settings Utility or Printer Settings.
Note: You can also specify the paper size and type for the tray using
the printer control panel. For more information, see “Setting the
paper size and type” on page 1.
Warning—Potential Damage: Paper loaded in the tray should match
the paper type name assigned in the printer. The temperature of the
fuser varies according to the specified paper type. Printing issues
may occur if settings are not properly configured.
Configuring a custom paper type name
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section. The IP address
appears as four sets of numbers separated by periods, such
as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2Click Settings > Paper Menu > Custom Names.
3Select a custom name, and then type a new custom paper type
name.
4Click Submit.
5Click Custom Types, and then verify if the new custom paper type
name has replaced the custom name.
Using the printer settings on the computer (Windows only)
Access the Custom menu using the Local Printer Settings Utility.
Configuring a custom paper type
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•Print a network setup page or menu settings page, and then
locate the IP address in TCP/IP section. The IP address
appears as four sets of numbers separated by periods, such
as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2Click Settings > Paper Menu > Custom Types.
3Select a custom paper type name, and then select a custom paper
type.
Note: Plain Paper is the factory default paper type for all
user‑defined custom names.
4Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Custom menu
using the Local Printer Settings Utility or Printer Settings.
Assigning a custom paper type
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section. The IP address
appears as four sets of numbers separated by periods, such
as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2Click Settings > Paper Menu.
3From the Tray Configuration section, select a paper source, and
then select a custom paper type under the paper type column.
4Click Submit.
Using the printer settings on the computer
Depending on your operating system, access the Paper menu using
the Local Printer Settings Utility or Printer Settings.
Printing
Printing a document
Printing a document
1From the Paper menu on the printer control panel, set the paper
type and size to match the paper loaded.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust the settings, if necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the
paper loaded.
3Click OK.
bCustomize the settings in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more
options.
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2From the Print dialog and pop‑up menus, adjust the settings
if necessary.
Note: To print on a specific paper type, adjust the
paper type setting to match the paper loaded, or select
the appropriate tray or feeder.
3Click Print.
Adjusting toner darkness
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
3Adjust the toner darkness setting.
4Click Submit.
Using the printer settings on the computer
Depending on your operating system, adjust the toner darkness
settings using the Local Printer Settings Utility or Printer Settings.
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality
Menu > > Toner Darkness >
2Adjust the toner darkness.
3Press .
Printing information pages
Printing a font sample list
From the printer control panel, navigate to either of the following:
> Reports > > Print Fonts > > PCL Fonts >
or
> Reports > > Print Fonts > > PostScript
Fonts >
Printing a menu settings page
Print a menu settings page to review the current menu settings and to
verify if the printer options are installed correctly.
Note: If you have not changed any menu settings, then the menu
settings page lists all the factory default settings. When you select
and save other settings from the menus, they replace the factory
default settings as user default settings. A user default setting
remains in effect until you access the menu again, choose another
value, and save it.
From the printer control panel, navigate to:
> Reports > > Menu Settings Page >
Printing a network setup page
If the printer is connected to a network, then print a network setup
page to verify the network connection. This page also provides
important information that aids network printing configuration.
1From the printer control panel, navigate to:
> Reports > > Network Setup Page >
Note: If an optional print server is installed, then Print
Network [x] Setup Page appears.
2Check the first section of the network setup page and confirm that
the status is Connected.
If the status is Not Connected, then the LAN drop may not be active,
or the network cable may be malfunctioning. Consult your system
support person for a solution, and then print another network
setup page.
Canceling a print job
Canceling a print job from the printer control
panel
From the printer control panel, press > .
Canceling a print job from the computer
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type control printers.
cPress Enter, or click OK.
2Double‑click the printer icon.
3Select the print job you want to cancel.
4Click Delete.
For Macintosh users
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan > select your printer > Open
Print Queue
•System Preferences > Print & Fax > select your printer > Open
Print Queue
2From the printer window, select the print job you want to cancel,
and then delete it.
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Clearing jams
Understanding jam messages and
locations
When a jam occurs, a message indicating the jam location and
information to clear the jam appears on the printer display. Open the
doors, covers, and trays indicated on the display to remove the jam.
Notes:
•When Jam Assist is set to On, the printer automatically flushes
blank pages or pages with partial prints to the standard bin after
a jammed page has been cleared. Check your printed output
stack for discarded pages.
•When Jam Recovery is set to On or Auto, the printer reprints
jammed pages. However, the Auto setting does not guarantee
that the page will print.
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4
Area Printer control
panel message
What to do
1Standard bin Jam, standard
bin [20y.xx]
Remove the jammed
paper.
2Rear door Jam, rear
door [20y.xx]
Open the rear door, and
then remove the
jammed paper.
Area Printer control
panel message
What to do
3Tray 1 Jam, pull tray 1.
Push down blue
flap. [23y.xx]
Pull tray 1 completely
out, then push the front
duplex flap down, and
then remove the
jammed paper.
Note: You may need to
open the rear door to
clear some 23y.xx paper
jams.
4Tray [x] Jam, tray
[x] [24y.xx]
Pull the indicated tray
out, and then remove
the jammed paper.
5Multipurpose
feeder
Jam, MP
feeder. [250.xx]
Remove all paper from
the multipurpose
feeder, and then remove
the jammed paper.
6Front door Jam, front
door. [20y.xx]
Open the front door, and
then remove the toner
cartridge, imaging unit,
and jammed paper.
Jam, front door [20y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching it.
1Press the button on the right side of the printer, and then open the
front door.
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1
2Pull the toner cartridge out using the handle.
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3Lift the green handle, and then pull the imaging unit out of the
printer.
Warning—Potential Damage: Do not touch the photoconductor
drum. Doing so may affect the print quality of future print jobs.
4Place the imaging unit aside on a flat, smooth surface.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light can cause print quality problems.
5Lift the green flap in front of the printer.
6Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
7Insert the imaging unit by aligning the arrows on the side rails of
the unit with the arrows on the side rails inside the printer, and
then insert the imaging unit into the printer.
8Insert the toner cartridge by aligning the side rails of the cartridge
with the arrows on the side rails inside the printer, and then insert
the cartridge into the printer.
9Close the front door.
10 From the printer control panel, press to clear the message
and continue printing.
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Jam, rear door [20y.xx]
1Press the button on the right side of the printer, and then open the
front door.
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1
2Gently pull down the rear door.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching it.
3Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
4Close the rear and front doors.
5From the printer control panel, press to clear the message
and continue printing.
Jam, standard bin [20y.xx]
1Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
2From the printer control panel, press to clear the message
and continue printing.
Jam, pull tray 1. Push down blue
flap. [23y.xx]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching it.
1Pull the tray out completely.
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2Locate the blue lever, and then pull it down to release the jam.
Note: If the jammed paper is not visible in the duplex area, then
open the rear door, and then gently remove the jammed paper.
Make sure all paper fragments are removed.
3Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
4Insert the tray.
5From the printer control panel, press to clear the message
and continue printing.
Jam, tray [x] [24y.xx]
1Pull out the tray completely.
2Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
3Insert the tray.
4From the printer control panel, press to clear the message
and continue printing.
Jam, MP feeder [250.xx]
1From the multipurpose feeder, firmly grasp the jammed paper on
each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
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2Flex the sheets of paper back and forth to loosen them, and then
fan them. Do not fold or crease the paper. Straighten the edges on
a level surface.
3Reload paper into the multipurpose feeder.
Note: Make sure the paper guide lightly rests against the edge of
the paper.
4From the printer control panel, press to clear the message
and continue printing.
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