Lexmark W820n User manual

www.lexmark.com
User’s Guide
April 2001
W820

i
Table of Contents
Chapter 1: Printer overview .............................................................. 7
Chapter 2: Sending a job to print ..................................................... 9
Chapter 3: Canceling a print job .................................................... 10
From the printer operator panel ......................................................................... 10
From a computer running Windows ................................................................... 10
From a Macintosh computer .............................................................................. 11
Chapter 4: Conserving supplies .................................................... 12
Chapter 5: Using the Print and Hold function ..............................13
Selecting a user name ....................................................................................... 13
Printing and deleting held jobs ........................................................................... 13
Repeat Print ....................................................................................................... 14
Reserve Print ..................................................................................................... 15
Verify Print .......................................................................................................... 15
Confidential jobs ................................................................................................. 15
Chapter 6: Printing a confidential job ........................................... 17
Chapter 7: Print media specifications ........................................... 18
Chapter 8: Loading the trays .......................................................... 23
Loading trays 1, 2, and 3 .................................................................................... 23
Loading trays 4 and 5 ......................................................................................... 27
Chapter 9: Linking trays ................................................................. 30
Chapter 10: Loading the multipurpose feeder .............................. 31
Chapter 11: Loading the envelope feeder ..................................... 34

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Chapter 12: Using the output bins ................................................. 37
Standard bin ....................................................................................................... 37
Mailbox bins ....................................................................................................... 38
Finisher bins ....................................................................................................... 38
Chapter 13: Linking bins ................................................................ 39
Chapter 14: Finishing capabilities ................................................. 40
Stapling .............................................................................................................. 40
Finishing and bin linking ..................................................................................... 41
Hole punching .................................................................................................... 41
Chapter 15: Tips for successful printing ......................................42
Storing print media ............................................................................................. 42
Avoiding jams ..................................................................................................... 42
Chapter 16: Checking an unresponsive printer ...........................44
Chapter 17: Solving print quality problems .................................. 45
Chapter 18: Solving paper feed problems .................................... 52
Chapter 19: Solving other printing problems ............................... 54
Chapter 20: Solving mailbox problems ......................................... 57
Chapter 21: Solving finisher problems ......................................... 58
Chapter 22: Solving other option problems ................................. 61
Chapter 23: Calling for service ...................................................... 62
Chapter 24: Clearing print media jams .......................................... 63
Understanding jam messages ............................................................................ 63
Locating jams with messages ............................................................................ 68
Clearing jams from the printer ............................................................................ 71
Clearing jams from the optional duplex unit ....................................................... 84
Clearing jams from the optional envelope feeder ............................................... 86
Clearing jams from the optional mailbox ............................................................ 87

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Clearing jams from the optional finisher ............................................................. 90
Chapter 25: Clearing staple jams ................................................... 99
Chapter 26: Ordering supplies and maintenance items ...........102
Chapter 27: Replacing the print cartridge ................................... 103
Removing the old print cartridge ...................................................................... 103
Installing the new print cartridge ...................................................................... 105
Chapter 28: Cleaning the printer .................................................. 109
Chapter 29: Replacing a staple cartridge ....................................110
Chapter 30: Emptying the hole punch box ................................. 113
Chapter 31: Replacing the items in the maintenance kit ........... 115
Chapter 32: Replacing the fuser .................................................. 116
Removing the old fuser .................................................................................... 116
Installing a new fuser ....................................................................................... 119
Chapter 33: Replacing the transfer roller ....................................122
Removing the old transfer roller ....................................................................... 122
Installing the new transfer roller ....................................................................... 124
Chapter 34: Replacing pick rollers ..............................................126
Removing old pick rollers ................................................................................. 126
Installing new pick rollers ................................................................................. 128
Closing up ........................................................................................................ 131
Chapter 35: Cleaning the wiper blade .........................................132
Chapter 36: Resetting the maintenance page counter ..............135
Chapter 37: Determining the status of supplies ......................... 136
Chapter 38: Storing supplies .......................................................137
Chapter 39: Recycling used supplies ..........................................138

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Chapter 40: Priming the stapler ................................................... 139
Chapter 41: Understanding the printer operator panel .............140
Chapter 42: Configuring printer alerts ........................................ 142
Chapter 43: Removing the multipurpose feeder ........................ 143
Chapter 44: Removing the optional envelope feeder ................ 144
Reinstalling the envelope feeder ...................................................................... 145
Chapter 45: Removing the optional duplex unit ......................... 146
Chapter 46: Removing the optional mailbox .............................. 149
Preparing for disassembly ................................................................................ 149
Disconnecting the power cords ........................................................................ 149
Using the handling tool ..................................................................................... 150
Removing the mailbox from the printer and stand ........................................... 153
Removing the mailbox stand ............................................................................ 155
Chapter 47: Removing the optional finisher ............................... 159
Preparing for disassembly ................................................................................ 159
Removing the bins ........................................................................................... 159
Disconnecting the finisher from the printer ....................................................... 160
Removing the finisher from the stand .............................................................. 163
Removing the divertor cover ............................................................................ 164
Removing the transport unit ............................................................................. 165
Disassembling the stand .................................................................................. 166
Removing the finisher plate .............................................................................. 167
Chapter 48: Reinstalling the stacking arm .................................. 168
Chapter 49: Removing the optional high capacity feeder ......... 170
Chapter 50: Removing the printer from the base cabinet .........172
Chapter 51: Removing memory and option cards ..................... 173
Accessing the printer system board ................................................................. 173
Removing memory cards ................................................................................. 173

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Removing option cards .................................................................................... 174
Removing an optional firmware card ................................................................ 176
Reinstalling the printer system board ............................................................... 177
Chapter 52: Disabling the operator panel menus ...................... 178
Enabling the menus ......................................................................................... 178
Chapter 53: Disabling Power Saver ............................................. 179
Chapter 54: Disabling Size Sensing ............................................ 180
Enabling auto size sensing .............................................................................. 180
Chapter 55: Sensing special print media sizes .......................... 181
Changing the size that is sensed ..................................................................... 182
Size sensing and tray linking ............................................................................ 182
Chapter 56: Printing a menu settings page ................................183
Chapter 57: Restoring factory default settings .......................... 184
Chapter 58: Changing menu settings ..........................................185
Chapter 59: Understanding fonts ................................................ 186
Bitmapped and scalable fonts .......................................................................... 187
Resident fonts .................................................................................................. 188
Symbol sets ...................................................................................................... 193
Downloadable fonts .......................................................................................... 194
Chapter 60: Printing sample fonts ............................................... 195
Chapter 61: Using printer menus ................................................. 196
Chapter 62: Paper Menu ............................................................... 199
Chapter 63: Finishing Menu ......................................................... 208
Chapter 64: Utilities Menu ............................................................215
Chapter 65: Job Menu ................................................................... 220

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Chapter 66: Quality Menu ............................................................. 224
Chapter 67: Setup Menu ............................................................... 226
Chapter 68: PCL Emul Menu ........................................................ 234
Chapter 69: PostScript Menu .......................................................240
Chapter 70: Parallel Menu ............................................................241
Chapter 71: Serial Menu ............................................................... 246
Chapter 72: Network Menu ........................................................... 252
Chapter 73: Infrared Menu ............................................................256
Chapter 74: LocalTalk Menu ......................................................... 261
Chapter 75: USB Menu .................................................................. 265
Chapter 76: Understanding printer messages ...........................268
Notices ............................................................................................ 314
Trademarks ...................................................................................................... 316
Licensing notice ............................................................................................... 317
Safety information ............................................................................................ 317
Cautions and warnings ..................................................................................... 318
Electronic emission notices .............................................................................. 318
German acoustics statement ........................................................................... 321
Energy Star ...................................................................................................... 321
Laser notice ...................................................................................................... 322
Index ................................................................................................ 323

7
1Printer overview
Standard printer
The following illustration shows the standard Lexmark W820. If you have attached paper handling
options to your printer, it may look more like one of the fully configured models shown on the following
pages.
Note: This illustration shows the stacking arm. It is also shown in the Reinstalling the
stacking arm topic, but it is not shown in other topics.
Stacking arm
Multipurpose feeder
Operator panel
Tray 1
Tray 2
Standard bin

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Fully configured printer with a mailbox
The following illustration shows the printer configured with an optional mailbox, duplex unit, and high
capacity feeder.
Fully configured printer with a finisher
The following illustration shows the printer configured with an optional finisher, duplex unit, envelope
feeder, and high capacity feeder.
Optional mailbox
Optional high
capacity feeder
(trays 3, 4, and 5)
Optional duplex unit
Bin 1
Finisher divertor
cover
Optional
duplex unit
Finisher stand
Optional envelope
feeder
Bin 2
Transport unit and
transport unit cover
Finisher door
Finisher top cover