Lexmark Z22 User manual

Lexmark Z22/Z32
Color Jetprinter™
User’s Guide for
Windows 95 and 98, and Mac OS 8.6 and 9
™

Edition: April 2000
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the user’s responsibility.
ColorFine, Lexmark, and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the
United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.
AppleTalk, iMac, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the United States and/
or other countries.
Other trademarks are the property of their respective owners.
© Copyright 2000 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.

Contents
iii
•
•
•
•
•
Contents
Basic printing for Windows 1
Step 1: Load the paper 1
Step 2: Customize the printing options 3
Step 3: Print your document 6
Basic printing for Macintosh 7
Step 1: Load the paper 7
Step 2: Customize the printing options 9
Step 3: Print your document 14
Maintaining your printer 15
Using the Control Program in Windows 15
Using the Control Panel in Macintosh 16
Installing or replacing print cartridges 17
Improving print quality 18
Troubleshooting 23
Printer prints slowly or doesn’t print 23
Paper misfeeds or jams 26
Document prints with mistakes or poor quality 27
Problems with transparencies, photos, or envelopes 29
Error messages and flashing lights 30

•
•
•
•
•
iv
Appendix 31
Installing printer software 31
Uninstalling printer software for Windows 33
Uninstalling printer software for Macintosh 33
Printing from DOS 33
Electronic emission notices 33
Energy Star 34
Power supply information 34
Safety information 34
Statement of limited warranty 35
Index 37

Basic printing for Windows
Basic printing for Windows
•
•
•
•
•
1
Basic printing for Windows
This chapter describes how to use your printer with Windows
95 and Windows 98. For help using your printer with Mac OS
8.6 or Mac OS 9, see page 7. For help using your printer with
Windows NT 4.0 or Windows 2000, refer to the User’s
Guide button on the Printer Software CD.
Basic printing is as easy as:
1Load the paper (see next section)
2Customize the printer settings (see page 3)
3Print your document (see page 6)
Step 1: Load the paper
1Place up to 100 sheets of paper (depending on thickness)
against the right side of the sheet feeder, with the print
side facing you. To load specialty paper, see page 2.
2Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.
Paper alignment
marks
Sheet feeder
Release tab
Paper guide
1

•
•
•
•
•
Chapter 1
2
Loading specialty paper
Load up to: Make sure:
10 envelopes •The print side is facing you.
•The stamp location is in the upper left corner.
•The envelopes are loaded
vertically
against
the right side of the sheet feeder.
•The paper guide is against the side of the
envelopes.
10 greeting cards, index
cards, postcards, or
photo cards
•The print side is facing you.
•The cards are loaded
vertically
against the right side of the sheet feeder.
•The paper guide is against the side of the cards.
25 sheets of photo
paper, glossy paper, or
coated paper
•The glossy or coated side is facing you.
•The paper guide is against the side of the photo paper.
20 sheets of banner
paper
•You place the banner paper behind the
printer. Then bring the unattached edge of
the first page over the printer and into the
sheet feeder.
•The paper guide is against the side of the
paper.
Note:
Make sure you select Banner or
Banner A4 paper size in the Printer Properties. For help, see page 5.
10 transparencies •The rough side of the transparency is facing you (smooth side down).
•The paper guide is against the edge of the transparencies.
100 sheets of custom
size paper
•The print side is facing you and the paper guide is against the side of the
paper.
•Your paper size fits within these dimensions:
-Width:
76 mm to 215.9 mm
3.0 in. to 8.5 in.
25 iron-on transfers •You follow the instructions on the packaging to load the iron-on transfers.
•The paper guide is against the side of the iron-on transfers.
- Length
127 mm to 432 mm
5.0 in. to 17.0 in.

Basic printing for Windows
•
•
•
•
•
Basic printing for Windows
3
Step 2: Customize the printing options
Your printer software works with your operating system to
help you print documents with superior results. To customize
the printing options, you will need to use the Printer
Properties dialog box.
Click the Paper tab to:
•Select a paper size and orientation.
•Set the number of copies to print.
•Reverse the printing order of your
document pages. The first page of
your document will be on top of the
stack in the paper exit tray.
•Collate your document.
Click the Help button on any tab in the
Printer Properties to access the printer
driver help.
Click the Document/Quality tab to
select:
•The Document Type you are printing.
•A paper type.
•A print quality setting.
•Web Smoothing (when you print from
the Internet).
•The default settings.
•The About button to find out which
version of the printer software you are
using.

•
•
•
•
•
Chapter 1
4
Changing the Printer Properties from an
application
You can open the Printer Properties from almost any application.
This lets you change printer settings ONLY for the document you
are currently creating in the application. To open the Printer
Properties from an application:
1Open the application’s File menu.
2Choose Print (or Printer) Setup.
3In the Printer Setup dialog box, click the Properties, Option,
or Setup button (depending on the application).
4Change settings as needed (see page 3).
Changing the Printer Properties from Windows
When you open the Printer Properties from Windows, the settings
apply to ALL documents, unless you change them from the
application.
1From the Start menu, select Settings, and then select
Printers.
2From the Printers folder, right-click the printer icon for your
printer.
3Select Properties from the sidebar menu.

Basic printing for Windows
•
•
•
•
•
Basic printing for Windows
5
Changing the printing options for specialty
paper
You can use the Printer Properties default settings for
printing most documents on plain paper. To change these
settings for specialty paper, use the following table:
When you are
printing on: Click this tab: To make these selections:
Envelopes Paper From the Paper Size area, scroll to
select the appropriate envelope size.
Note:
Many applications are
designed to override the envelope
settings in Printer Properties. Make
sure landscape orientation is
selected in your application.
Greeting cards, index
cards, postcards, or
photo cards
Document/Quality
Paper
From the Paper Type area, select
Greeting Card Stock
.
Select the appropriate Paper Size set-
ting.
Photo, glossy, or
coated paper
Document/Quality From the Paper Type area, select
Glossy/Photo Paper
.
Notes:
If you are using two car-
tridges, you can print quality photos
with the black and color cartridge
combination. However, for the best
possible photo quality, replace the
black cartridge, Lexmark part num-
ber 17G0050, with a photo car-
tridge, Lexmark part number
12A1990. For help, see page 17.
When printing photos, remove each
photo as it exits from the printer
and allow it to dry before stacking.
Banner paper Paper From the list of Paper Sizes, select
Banner
or
Banner A4
.

•
•
•
•
•
Chapter 1
6
Step 3: Print your document
1From your application’s File menu, click Print.
2From the Print dialog box, click OK or Print (depending on
the application).
Note:
The Lexmark Z22 ships with a High Resolution Color
cartridge only. You can instantly improve print speed and
print quality by simply adding an optional Waterproof Black
Cartridge (P/N 17G0050).
Sheets of custom
size paper
Paper •From the list of Paper Sizes, scroll to
select Custom.
•Enter the dimensions for your custom
paper size. For help, see “Loading
specialty paper”on page 2.
Iron-On transfers Document/Quality From the Paper Type area, select
Iron-
On Transfer
.
Note:
To ensure that the iron-on
transfer will print correctly, you may
want to print on plain paper before
printing on an iron-on transfer.
Transparencies Document/Quality •From the Paper Type area, select
Transparency
.
•Select
Normal 600dpi
or
High
1200dpi
Print Quality.
Note:
When printing transparencies,
remove each transparency as it exits
from the printer and allow it to dry
before stacking.
When you are
printing on: Click this tab: To make these selections:

Basic printing for Macintosh
Basic printing for Macintosh
•
•
•
•
•
7
Basic printing for Macintosh
This chapter describes how to use your printer with Mac OS
8.6 and Mac OS 9. For help using your printer with Windows
95 or Windows 98, see page 1. For help using your printer
with Windows NT 4.0 or Windows 2000, refer to the User’s
Guide button on the Printer Software CD.
Basic printing is as easy as:
1Load the paper (see next section)
2Customize the printing options (see page 9)
3Print your document (see page 14)
Step 1: Load the paper
1Place up to 100 sheets of paper (depending on thickness)
against the right side of the sheet feeder, with the print
side facing you. To load specialty paper, see page 8.
2Squeeze the release tab and the paper guide together and
slide the paper guide to the edge of the paper.
Paper guide
Release tab
Sheet feeder
Paper alignment
marks
2

•
•
•
•
•
Chapter 2
8
Loading specialty paper
Load up to: Make sure:
10 envelopes •The print side is facing you.
•The stamp location is in the upper left corner.
•The envelopes are loaded
vertically
against
the right side of the sheet feeder.
•The paper guide is against the side of the
envelopes.
10 greeting cards, index
cards, postcards, or
photo cards
•The print side is facing you.
•The cards are loaded
vertically
against the right side of the sheet feeder.
•The paper guide is against the side of the cards.
25 sheets of photo
paper, glossy paper, or
coated paper
•The glossy or coated side is facing you.
•The paper guide is against the side of the paper.
20 sheets of banner
paper
•The print side is facing you, and then place
the banner paper behind the printer. Then
bring the unattached edge of the first page
over the top of the printer and into the
sheet feeder.
•The paper guide is against the side of the
paper.
Note:
Select Banner (Letter) or Banner (A4) Paper Size in the Lexmark
Z22/Z32 Page Setup dialog box. For help, see page 11.
10 transparencies •The rough side of the transparency is facing you (smooth side down).
•The paper guide is against the edge of the transparencies.
100 sheets of custom
size paper
•The print side is facing you and the paper guide is against the side of the
paper.
•Your paper size fits within these dimensions:
-Width:
76 mm to 215.9 mm
3.0 in.to 8.5 in.
25 iron-on transfers •You follow the instructions on the packaging to load the iron-on transfers.
•The paper guide is against the side of the iron-on transfers.
- Length
127 mm to 432 mm
5.0 in. to 17.0 in.

Basic printing for Macintosh
•
•
•
•
•
Basic printing for Macintosh
9
Step 2: Customize the printing options
Your printer software works with your operating system to
help you print documents with superior results. To customize
your printing options, you will need to use the Page Setup
dialog box and the Print dialog box.
Page Setup
Click this pop-up
menu to select a
paper size.
Click one of these
to select the page
orientation.
{
Click the Help button
to access the printer
driver help.
From the pop-up
menu, choose: Select: When you want to:
General Paper Size
Scaling
Orientation
view the available paper sizes.
change the scaling value of the document.
Valid values are between 25% and 400%.
choose between portrait and landscape
modes.
Watermark Watermarks choose the watermark you want.

•
•
•
•
•
Chapter 2
10
Print
Click this
pop-up
menu to
select print
settings.
This area
displays a
summary of
the current
settings.
Click the Help button to access
the printer driver help.
{
From the pop-up
menu, choose: Select: When you want to:
General Copies
Pages
Print Last Page First
Wait for pages to dry
type in the number of copies (1-99).
print all pages or a given page range.
print the pages in the reverse order.
add more time between pages as they exit
the printer.
Paper Type/Quality Paper Type
Print Quality
select Plain Paper, Coated Paper,
Glossy/Photo Paper, Transparency, or Iron-
On Transfer.
select Quick Print (600 dpi), Normal (600
dpi), or High (1200 dpi).

Basic printing for Macintosh
•
•
•
•
•
Basic printing for Macintosh
11
Changing the page settings
To change the paper size, orientation, scaling, and
watermark settings:
1From the File menu, choose Page Setup.
The Page Setup dialog box opens.
2Change the settings as needed.
3Select OK.
Changing the print settings from an
application
To change the print settings from an application (for
example, word processing, spreadsheet, graphics, and so on):
1Open the application’s File menu.
Color ColorSync Color
Matching
Built-in Color Matching
select a printer profile to match the color on
the screen to the color in the document.
let the printer driver match the color on the
screen to the color in the document.
Background Printing Print in Foreground
Print in Background
print quickly.
Note: Do not use your system while
the document is printing.
•print most documents.
•select an exact date and time for the
document to print.
•mark a print job as Urgent.
•put a print job on hold.
Note: You may use your system while
the document is printing.
From the pop-up
menu, choose: Select: When you want to:

•
•
•
•
•
Chapter 2
12
2Choose Print....
The Print dialog box opens.
3Change the settings as needed.
4Select Save Settings.
Changing the print settings from the desktop
To change the print settings from the desktop:
1From the desktop, open the File menu.
2Choose Print....
The Print dialog box opens.
3Change the settings as needed.
4Select Save Settings.
Changing the printing options for specialty
paper
When you installed the printer software, the Page Setup dialog
box and the Print dialog box were set to the default settings. Use
these default settings for printing most documents on plain paper.
To change the print settings for printing on specialty paper, use
the following table:
When you are
printing on:
Open this
dialog box: To make these selections:
Envelopes Page Setup From the Paper Size pop-up menu, select the
appropriate envelope size.
Note: Many applications are designed to
override the envelope settings in Page
Setup. Make sure landscape orientation is
selected in your application.
Greeting cards, index
cards, or postcards
Page Setup From the Paper Size pop-up menu, select the
appropriate card size.

Basic printing for Macintosh
•
•
•
•
•
Basic printing for Macintosh
13
Sheets of custom
size paper
Page Setup From the Paper Size pop-up menu, select Edit
Custom Paper Sizes and enter the dimensions
for your custom paper size.
Iron-On transfers Print On the Paper Type/Quality pane, select Iron-
On Transfer for the Paper Type.
Note: To ensure that the iron-on transfer
will print correctly, you may want to print
on plain paper before printing on an iron-
on transfer.
Banner paper Page Setup From the Paper Size pop-up menu, select Ban-
ner (Letter) or Banner (A4).
Transparencies Print On the Paper Type/Quality pane, select Trans-
parency for the Paper Type and Normal (600
dpi) for the Print Quality.
Note: When printing transparencies,
remove each transparency as it exits the
printer and allow it to dry before stacking.
Photo or glossy
paper
Print
1
On the Paper Type/Quality pane, select
Glossy/Photo Paper for the Paper Type.
2
Select High (1200 dpi) for the Print Quality.
3
On the Color pane, select Built-In Color
Matching.
4
From the Document Color pop-up menu,
select Natural Color.
Notes: If you are using two cartridges, you
can print quality photos with the black and
color cartridge combination. However, for
the best possible photo quality, replace the
black cartridge, Lexmark part number
17G0050, with a photo cartridge, Lexmark
part number 12A1990. For help, see
page 17.
When printing photos, remove each photo
as it exits the printer and allow it to dry
before stacking.
When you are
printing on:
Open this
dialog box: To make these selections:

•
•
•
•
•
Chapter 2
14
Step 3: Print your document
1Open the File menu.
2Choose Print....
The Print dialog box opens.
3Select Print.
Note:
The Lexmark Z22 ships with a High Resolution Color
cartridge only. You can instantly improve print speed and
print quality by simply adding an optional Waterproof Black
Cartridge (P/N 17G0050).
Coated paper Print On the Paper Type/Quality pane, select Coated
for the Paper Type.
When you are
printing on:
Open this
dialog box: To make these selections:

Maintaining your printer
Maintaining your printer
•
•
•
•
•
15
3
Maintaining your printer
Using the Control Program in Windows
The Control Program lets you monitor your printer and install
or replace print cartridges. To open the Control Program from
the Start menu, click:
1 Programs
2 Lexmark Z22/Z32 Series
3 Lexmark Z22/Z32 Control Program
Click the...
Note:
You can also access the Control Program from the
Lexmark Z22/Z32 Series desktop icon.
Status tab to:
•Monitor the status of your print job.
•Cancel your print job.
•Print a test page.
•View your ink levels.
Cartridges tab to:
•Install or replace print cartridges.
•Align print cartridges for best print quality.
•Clean the print nozzles.
•View cartridge part numbers and order supplies
directly from Lexmark’s Web site.
DOS Printing tab to
change settings for
DOS printing.
Options tab to
enable/disable various
printer software
functions, such as Sound
Effects and Buffer Mode.
About tab to find the
printer software
version and copyright
information.
Help button to access
printer driver help.

•
•
•
•
•
Chapter 3
16
Using the Control Panel in Macintosh
The Control Panel lets you perform printer maintenance and
install or replace print cartridges. To open the Control Panel,
choose:
1Apple
2 Control Panels
3 Lexmark Z22/Z32 Control Panel
Click the...
Note:
You can also access the Control Panel from the
Lexmark Z22/Z32 desktop Printer folder.
Cartridges tab to:
•Install or change print cartridges.
•Align print cartridges for best print quality.
•Clean the print nozzles.
•Print a test page.
Help button to access
printer driver help.
About tab to find the
printer software version
and copyright information.