Lexmark Apps Service manual

MyShortcut
Administrator's Guide
January 2011 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2011 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

Edition notice
January 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.,
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will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
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For information on supplies and downloads, visit www.lexmark.com.
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Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
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Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the
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© 2011 Lexmark International, Inc.
All rights reserved.
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developed exclusively at private expense.
Trademarks
Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other
countries.
All other trademarks are the property of their respective owners.

Contents
Overview.....................................................................................................5
Configuring the application..........................................................................6
Licensing the application...........................................................................................................................6
Obtaining a license file........................................................................................................................................6
Licensing the printer ...........................................................................................................................................7
Configuring the application from the Remote Operator Panel.................................................................9
Enabling the Remote Operator Panel .................................................................................................................9
Adding or editing a shortcut from the Remote Operator Panel .........................................................................9
Deleting a shortcut from the Remote Operator Panel .....................................................................................10
Configuring the application from the printer..........................................................................................10
Adding or editing a shortcut from the printer ..................................................................................................10
Deleting a shortcut from the printer ................................................................................................................11
Printing the MyShortcut User's Guide .............................................................................................................. 11
Troubleshooting.........................................................................................12
Users cannot find shortcuts that they created........................................................................................12
Check that they are scrolling down to see all available icons...........................................................................12
Appendix....................................................................................................13
Notices.......................................................................................................14
Index..........................................................................................................17
Contents
3

4

Overview
MyShortcut is an embedded Java application installed as a flash file on multifunction printers (MFPs) that support the
Embedded Solutions Framework (eSF). This application allows you to create shortcuts on the printer home screen, with
settings for up to 25 frequently used copy, fax, or e-mail jobs.
Overview
5

Configuring the application
Licensing the application
An electronic license is required for the application to run on selected printers.
If individual licenses are used, then you must install them locally on each printer. If you plan to use the application with
several printers, then you may prefer to install the Lexmark License Server and obtain a network license for the
appropriate number of devices.
For more information on purchasing a license for the application, contact your Lexmark representative.
Obtaining a license file
For local (individual) licensing
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3Click System.
4Record the host ID (serial number).
Record only the string that appears after Serial=.
5Contact your Lexmark representative, and provide the host ID to obtain the license file.
For network licensing
The server Host ID is required to generate the license file for network licensing. To collect the Host ID, contact your
system support person and request the MAC address of the computer on which the license server resides. Then contact
your Lexmark representative, and provide the Host ID (MAC address) to obtain the license file.
You can also find the Host ID using the Lexmark License Server.
Installing the Lexmark License Server
Note: Lexmark License Server is intended for use with Windows operating systems.
1From the application package, launch the LicenseServer.exe file.
This executable file is located in <install location>\esf-license-app.
2Click Next.
3Select the installation method you want to use, and then click Next.
You have the option to unpack the installation files to a temporary directory from which they will be removed after
the installation is complete, or to specify a location where the files will remain after the installation is complete.
4If you do not want the server installed in the default directory, then click Browse to select an alternate location.
5Click Finish to complete the installation.
6After the Lexmark License Server installation is complete, click Done.
Configuring the application
6

Collecting the Host ID
1Click or Start > All Programs or Programs > Lexmark > Lexmark License Server > License Administration
Tools.
2Click the System Settings tab.
3Record the Host ID (MAC address).
4Contact your Lexmark representative, and provide the Host ID.
The Host ID is required to generate the license file.
Licensing the printer
Using a local license
Using the Embedded Web Server
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3Under Installed Solutions, click the appropriate application link.
4Click License > Update License.
5Make sure Local is selected, and then click Browse to locate the license file.
6Click Update License.
Using MarkVision Professional
1In MarkVision Professional, select the device where the application is installed.
2Click Settings > Embedded Solutions > Solutions Management.
3Under the appropriate application, click Update License.
4In the Update License window, select Use a local license file.
5Click Browse to locate the license file.
6Click Update License.
Using a network license
Copying the license file to the Lexmark License Server
Note: Before installing a network license using either the Embedded Web Server or MarkVision Professional, copy the
license files to the license server.
1Copy the license file to the following directory on the network license server:
C:\Program Files\Lexmark\LicenseServer\Licenses
2On the host computer, open the Control Panel.
3Under Administrative Tools, click Services.
Configuring the application
7

4Select License Server.
5Stop, and then restart the License Server service.
Configuring the network license
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3Click Network License.
4Enter the IP address or host name and optional port for the network license server where the license is stored. You
can enter values for up to three separate servers.
5In the Heartbeat Period field, enter a value of 2–60 minutes to designate how often the printer will ping the network
license server to check for updates and maintain access to an electronic license.
6In the Number of Retries field, enter a number of 1–5 to set the maximum number of times the printer can attempt
to obtain a license before quitting.
7Click Apply.
Updating the network license
Using the Embedded Web Server
1Click Solutions.
2Under Installed Solutions, click the appropriate application link.
3Click License > Update License.
4Select Network.
5Click Update License.
Using MarkVision Professional
1In MarkVision Professional, select the device where the application is installed.
2Click Settings > Embedded Solutions > Solutions Management.
3Under the appropriate application, click Update License.
4In the Update License window, select Use a network license server.
5Click Update License.
Configuring the application
8

Configuring the application from the Remote Operator Panel
The Remote Operator Panel is an embedded Java application that allows you to access the printer home screen from
your computer. By default, the application is turned off and must be turned on before it can be used for the first time.
Enabling the Remote Operator Panel
Using the Embedded Web Server:
1Type the printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:
•View the information on the printer control panel home screen, or in the TCP/IP section under the Network/Ports
menu.
•Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
2From the navigation menu on the left, click Settings or Configuration.
3Click Device Solutions > Solutions (eSF), or click Embedded Solutions > Remote Operator Panel > Configure.
4Select Enabled, and then click Apply.
Using MarkVision Professional:
Use MarkVision Professional (MVP) to configure multiple printers at one time.
Note: MVP can be used only for printers that support the Embedded Solutions Framework (eSF) 1.2 and 2.0. For more
information, see “Checking which version of the Embedded Solutions Framework is installed on a printer” on
page 13.
1From the MarkVision Professional Home screen, select Embedded Solutions - Solutions Management from the All
Tasks list.
2Use the Quick Find or Folders tabs to select a device.
Use Ctrl + click and Shift + click to select multiple devices.
Note: Password-protected network devices are displayed in red. Enter the device password to gain access to the
device.
3Select Remote Operator Panel from the list, and then click Configure.
4Select Enabled, and then click OK.
Adding or editing a shortcut from the Remote Operator Panel
1From the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet > Click here
to continue.
2To add a new shortcut:
aClick Create.
bSelect the type of shortcut you want to create.
Configuring the application
9

To edit an existing shortcut:
aClick Edit/Delete.
bSelect the shortcut you want to modify, and then click Edit.
Note: The Edit/Delete icon is available only when at least one shortcut has been created.
3Enter a unique name for the shortcut, and then click Next.
4Select an icon to represent your shortcut on the printer home screen, and then click Next.
5Adjust the copy, fax, or e-mail settings as needed, and then click Save It.
Note: The Fax Cover Page feature is not available as a shortcut setting.
6Select whether to view settings before copying, faxing, or sending an e-mail:
•If you select Yes, then you can adjust the copy, fax, or e-mail settings each time you use the shortcut.
•If you select No, then it will automatically complete the copy, fax, or e-mail function using the settings specified
when you set up the shortcut.
7Click Done.
Deleting a shortcut from the Remote Operator Panel
1From the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet > Click here
to continue.
2Click MyShortcut > Edit/Delete.
Note: The Edit/Delete icon is available only when at least one shortcut has been created.
3Select a shortcut to delete, and then click Delete.
4Click Yes to confirm deletion.
Configuring the application from the printer
Adding or editing a shortcut from the printer
1From the printer home screen, touch MyShortcut.
2To add a shortcut:
aTouch Create.
bSelect the type of shortcut you want to create.
To edit an existing shortcut:
aTouch Edit/Delete.
bSelect the shortcut you want to modify, and then touch Edit.
Note: The Edit/Delete icon is enabled only when at least one shortcut has been created.
3Enter a unique name for the shortcut, and then touch Next.
4Select an icon to represent your shortcut on the printer home screen, and then touch Next.
Configuring the application
10