Lexmark Apps Service manual

Card Copy Premium
Administrator's Guide
November 2012 www.lexmark.com

Contents
Overview.....................................................................................................3
Configuring Card Copy Premium...................................................................4
Configuring the network and e‑mail function of the printer.....................................................................4
Configuring output options.......................................................................................................................4
Configuring scanning options....................................................................................................................5
Configuring confirmation options.............................................................................................................5
Customizing the display icon.....................................................................................................................6
Using Card Copy Premium............................................................................7
Loading cards on the scanner glass...........................................................................................................7
Copying and e‑mailing scanned cards.......................................................................................................8
Saving scanned cards to the network........................................................................................................9
Troubleshooting.........................................................................................10
A network destination stopped working or is invalid..............................................................................10
An application error has occurred...........................................................................................................11
Application does not scan cards properly...............................................................................................12
Application does not send the file...........................................................................................................12
License error............................................................................................................................................13
Printer cannot scan multiple cards..........................................................................................................13
Printer cannot scan to the selected destination.....................................................................................13
Appendix....................................................................................................15
Notices.......................................................................................................17
Index..........................................................................................................18
Contents 2

Overview
Card Copy Premium lets you quickly and easily copy insurance, identification, and other wallet‑sized cards. You can
scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more
convenient manner.
In addition, Card Copy Premium lets you send the scanned cards as e-mail attachments or save them on a shared folder
on the network. For printers with hard disks, the application allows you to copy multiple cards at one time.
The application includes the Skyshot feature. This lets you scan the cards while the scanner cover is open and still retain
a white background around the scanned cards.
Overview 3

Configuring Card Copy Premium
Configuring the network and e‑mail function of the printer
This application uses the network and e‑mail server setup and options of the printer. Before running the application,
you must first complete the network and e‑mail server setup.
For more information on configuring the network and e‑mail settings of the printer, see the User's Guide and other
networking information on the Software and Documentation CD that came with the printer.
Configuring output options
1Access the application configuration settings from the Embedded Web Server.
2Change the default output options if necessary:
Selecting output options
•Print output—Select this option to print the scanned card.
•Email output—Select this option to send the scanned card as an e‑mail attachment.
•Network Share Output—Select this option to save the scanned card to a shared folder on the network.
Note: You can select all or any of the three output options. These options can also be changed from the
application on the printer.
•Scan file format—Specify the output format (TIFF, JPEG, or PDF) of the scanned card.
Configuring e‑mail settings
•Default email address—Specify the destination e‑mail address for the scanned card. Use a comma to separate
multiple e‑mail addresses.
Configuring network destination settings
•Destination Server Address—Type the server name or IP address of the shared network folder, with the format
\\server\share.
•Domain (Optional)—Type the Windows domain for the destination if the destination resides within a different
Windows domain than the printer.
•Username—Type the default user name to connect to the destination.
•Password—Type the default password to connect to the destination.
•Authentication Type—Select how users are authenticated when connecting to the destination.
•Append Timestamp—Select the check box to add a time stamp to the file name.
3Save or discard your changes. Do one of the following:
•Click Restore Defaults to restore all fields to factory default settings.
•Click Reset to cancel changes to all fields and begin again.
•Click Apply to save changes to the profile.
Note: Reset and Apply are the only options available on certain devices.
Configuring Card Copy Premium 4

Configuring scanning options
1Access the application configuration settings from the Embedded Web Server.
2Change the default scanning options as necessary:
•Default tray—Select the default paper tray to be used for printing scanned images.
•Default number of copies—Specify the number of copies that should automatically print when the application
is used.
•Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the
scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.
•Default scale setting—Set the size of the scanned card when printed. The default is 100% (full size).
•Color Output—Select the check box to print the scanned card in color, or clear it to scan in black and white.
•Resolution setting—Adjust the quality of the scanned card.
Notes:
–When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for
black and white.
–When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and
300 dpi for black and white.
•Multi Card Scan—Select the check box option to enable the application to scan multiple cards at one time by
default.
Notes:
–Your printer must have a hard disk installed to be able to use this feature.
–For printers that support eSF 2.0, you can only scan up to three cards at one time.
•Print Borders—Select the check box to print the scanned image with a border around it.
•Open Lid Scan—Select the check box to scan cards with the scanner cover open and to remove any unnecessary
scan data around the cards.
3Do one of the following:
•Click Restore Defaults to restore all fields to factory default settings.
•Click Reset to cancel changes to all fields and begin again.
•Click Apply to save changes to the profile.
Note: Reset and Apply are the only options available on certain devices.
Configuring confirmation options
1Access the application configuration settings from the Embedded Web Server.
2In the Confirmation Page section, select the Display Confirmation Page check box to see a confirmation page on
the printer control panel after copying or scanning the card.
3Save or discard your changes. Do one of the following:
•Click Return to go back to the main configuration page without making any changes.
•Click Restore Defaults to return all fields to factory default settings.
Configuring Card Copy Premium 5

•Click Reset to cancel changes to all fields and begin again.
•Click Apply to save changes.
Note: Reset and Apply are the only options available on certain devices.
Customizing the display icon
1Access the application configuration settings from the Embedded Web Server.
2From the Configure, Profile, or Profiles page, add or edit a profile, and then change the settings if necessary:
•Button Text or Text—Type up to 20 characters that will appear above the profile button on the printer home
screen. This field is optional.
•Button Icon or Icon—Browse to a new image file that represents the profile on the printer home screen. This
field is optional.
•Button Icon when pressed or Icon when pressed—Browse to a new image file that will be displayed while the
profile icon is being pressed. This field is optional.
Notes:
–For printers running the Embedded Solutions Framework (eSF) version 3.0 or later, the image should be
a PNG file with a transparent background, and should measure 192 x 302 pixels. It should not exceed
11KB in size.
–For printers running eSF version 2.0, the image should be a GIF, PNG, or JPEG file, and should measure
120 x 75 pixels.
–For printers running eSF version 1.2, the image should be a GIF file and should measure 120 x 75 pixels.
–If you are unsure about which version of eSF your printer is running, then see “Checking which version of
the Embedded Solutions Framework is installed on a printer” on page 16.
3Save or discard your changes.
Configuring Card Copy Premium 6

Using Card Copy Premium
Loading cards on the scanner glass
Place the cards facedown on the scanner glass, and then flip them over when prompted by the application.
Notes:
•To prevent images from being clipped when scanning cards, make sure to place the cards at least 1 cm away
from the edges of the scanner glass.
•You can scan up to three cards at one time. For the multiple‑card scanning feature to work properly, make sure
to leave at least 3 cm space between the cards.
•For printers that support eSF 3.0, make sure cards are placed within the maximum scan area of 11.69 x 16.54
inches (A3‑size paper).
•For printers that support eSF 2.0, make sure cards are placed within the maximum scan area of 5.83 x 8.27
inches (A5‑size paper) when scanning a single card, and 8.5 x 11 inches (letter‑size paper) when scanning
multiple cards. You can scan up to three cards at one time.
For multifunction printers: For scanner options:
Using Card Copy Premium 7

For multifunction printers: For scanner options:
Copying and e‑mailing scanned cards
1From the printer home screen, touch the application icon.
2Load the cards on the scanner glass.
Note: For printers that support eSF 2.0, you can scan only up to three cards at one time.
3To scan multiple cards, touch .
4To scan with the scanner cover open, touch .
5To scan and print cards, touch .
6To scan and send cards as an e‑mail attachment, touch .
Note: You can choose all or any of the output options. For example, you can print a copy of the scanned cards
while also sending it as an e‑mail attachment.
7Adjust other settings if necessary.
8Touch Scan.
9If you are sending scanned cards as an e‑mail attachment, then configure the e‑mail settings:
aEnter the recipient e-mail address or verify the default e-mail address.
bTo add additional recipients, touch Next Address. You can also select an address from the list to edit it. For more
information about entering e-mail addresses, see the printer User's Guide.
cTouch E‑mail It.
10 When the first scan completes, turn the cards over and then select Scan.
11 If necessary, touch OK on the confirmation screen.
Remove the cards when you are done scanning.
Using Card Copy Premium 8

Saving scanned cards to the network
1From the printer home screen, touch the application icon.
2Load the cards on the scanner glass.
Note: For printers that support eSF 2.0, you can scan only up to three cards at one time.
3To scan multiple cards, touch .
4To scan with the scanner cover open, touch .
5To scan and save cards to the network, touch .
Note: You can choose all or any of the output options. For example, you can print a copy of the scanned cards
while also saving it to the network.
6Adjust other settings if necessary.
7Touch Scan.
8When the first scan completes, turn the cards over and then select Scan.
9If necessary, touch OK on the confirmation screen.
Remove the cards when you are done scanning.
Using Card Copy Premium 9

Troubleshooting
A network destination stopped working or is invalid
Try one or more of the following:
MAKE SURE DESTINATION IS SHARED AND HAS AVALID NETWORK ADDRESS
Check that the folder or source file is set to be shared across the network.
If the destination has been moved, then the network address may have changed. The destination network address
can be accessed from the Embedded Web Server.
MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK
Make sure that all appropriate network cables are securely connected and that the network settings of the printer
are correctly configured. For information on networking the printer, see the Networking Guide on the Software and
Documentation CD that came with the printer.
MAKE SURE THE USER NAME AND PASSWORD IS CORRECT
Make sure you typed the correct user name and password needed to connect to the destination folder.
IFTHE SOURCE FILE AND PRINTER RESIDE IN DIFFERENT DOMAINS, THEN MAKE SURE THE
DOMAIN INFORMATION IS SPECIFIED
If the source file exists within a different domain than the printer, then you can edit the destination from the
application configuration page and enter the appropriate domain information in the Network Address and Network
Domain fields. If you do not know the network address of the computer where your source file resides, then consult
your system support person.
You can also add the domain name to the Domain Search Order list under the printer network setup.
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1Obtain the printer IP address:
•From the printer home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2Open a Web browser, and then type the printer IP address in the address field.
The Embedded Web Server page appears.
Troubleshooting 10