LG-Ericsson iPECS LDP-9200 Series User manual

LDP-9208D/9224D/9224DF/9240D
User Guide
Phone: [phone] Email: [email protected]

Revision History
Issue Date Remark
1.0 Jan, 2016 Initial Release
Copyright© 2015 Ericsson-LG Enterprise Co., Ltd. All Rights
Reserved. This material is copyrighted by Ericsson-LGEnterprise Co., Ltd.
Any unauthorized reproductions, use or disclosure of this material, or any
part thereof, is strictly prohibited and is a violation of Copyright Laws.
Ericsson-LGEnterprise reserves the right to make changes in specifications
at any time without notice. The information furnished by Ericsson-LG
Enterprise in this material is believed to be accurate and reliable, but is not
warranted to be true in all cases.

Important Safety Information
To prevent unexpected danger or damage please read this information
before installing or attempting to repair you phone. Warning and
Caution information is provided to alert the consumer of known dangers:
Warning: To reduce the possibility of electric shock, do not
expose your phone to high humidity areas, such as a bathroom,
swimming area, etc.
Caution: Use only Ericsson-LGEnterprise approved batteries and
desktop chargers to avoid the damage to the phone. Using other
batteries or chargers voids your warranty and may cause an
explosion.
1. Only trained and qualified service personnel shall install, replace or
service the phone.
2. Do not spill liquid life water on the phone. If so, call the service
center as this may result in fire or electric shock.
3. If you see smoke or smell something during use, unplug the power
cord and the phone line. Call the service center immediately.
4. If the power adapter is used, do not touch the plug with wet hands.
This may result in a fire or an electric shock or equipment damage.
5. Do not use the phone during a thunderstorm. Lightning strike may
result in fire, severe electrical or acoustic shock.
6. Do not use the power adapter if the power cord or wall outlet is
damaged. This may result in fire or an electric shock.
1. Ensure that children do not pull on phone cords. This may injure
children or result in equipment damage.
2. The ear-piece houses a magnetic device which may attract pins or
small metal objects. Keep headset clear of such objects and check
before use.
3. Avoid placing the phone in an area that is excessively dusty, damp
or subject to vibration.
4. Choose a site for the phone that is well-ventilated and dry.
5. Do not plug multiple plug-packs into one power outlet. This may
result in the plug overheating and may result in a fire or plug pack
failure.
6. Do not put heavy things on the phone.
7. Do not drop or throw the phone.
8. Static electricity discharge will damage electronic components.

9. Keep out of direct sunlight and away from heat.
10. No user-serviceable parts inside. Do not insert a screwdriver or any
metal objects into the phone. This may cause electric shock or
damage the equipment and will render the warranty void.
11. Clean the phone with a soft, dry cloth only. Do not use volatile liquids
such as petrol, alcohol, or acetone as this may cause a fire or result
in discoloration or damage to plastics. Do not clean with wax or
silicon products as these may enter the equipment and cause
operation to become unstable.
[EU]
European Union Declarations of Conformity
Ericsson-LGEnterprise Co.,Ltd. declare that the equipment specified in
this document bearing the “ CE” mark conforms to the European Union
Radio and Telecommunications Terminal Equipment Directive(R&TTE
1999/5/EC), including the Electromagnetic Compatibility
Directive(2004/108/EC) and Low Voltage Directive(2006/95/EC). Copies
of these Declarations of Conformity (DoCs) can be obtained by
contacting your local sales representative.
[USA/CSA]
FCC/IC Interference Statement
This equipment has been tested and found to comply with the limits for
a Class Bdigital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.

This device complies with part 15 /RSS-GEN of the FCC/IC rules.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may
cause undesired operation.
This Class Bdigital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe Best conforme àla norme NMB-003
du Canada.
The use of this device in a system operating either partially or
completely outdoors may require the user to obtain a license for the
system according to the Canadian regulations.
CAUTION :Any changes or modifications in construction of this device
which are not expressly approved by the party responsible for
compliance could void the user'sauthority to operate the equipment.
Disposal of your old appliance
1. When the crossed-out wheeled bin symbol is
attached to a product, it means the product is
covered by the European Directive 2012/19/EC.
2. All electrical and electronic products should be
disposed of separately from the municipal waste
stream via designated collection facilities appointed
by government or the local authorities.
The correct disposal of your old appliance will help
prevent potential negative consequences for the
environment and human health.
4. For more detailed information about disposal of
your old appliance, please contact your city office,
waste disposal service or the shop where you
purchased the product.

TABLE OF CONTENTS
1. INTRODUCTION .......................................................................1
1.1 General..............................................................................................1
1.2 Feature Information...........................................................................1
1.3 Feature Groupings ............................................................................1
1.4 LDP-9200 series Phone Description.................................................2
1.5 LDP-9200 series phone Description .................................................3
1.6 DSS Console.....................................................................................7
1.6.1 DSS(Direct Station Select) Console Installation.....................8
1.7 LDP-9200 Series Phone Installation.................................................9
1.7.1 Phone Connections.................................................................9
1.7.2 Information about compatibility headset.................................9
1.7.3 Wall Mount............................................................................10
1.8 Registering Station Name...............................................................11
1.9 Entering Character by using Entry chart.........................................13
1.10Assigning Features to Flex Buttons ................................................14
2. LCD, SPEAKERPHONE &RELATED FEATURES .......................16
2.1 Using the Display Menu..................................................................16
2.1.1 Attendant menu.....................................................................16
2.2 Using the Speakerphone.................................................................17
3. RECEIVING CALLS.................................................................18
3.1 Answering a Call While Idle ............................................................18
3.2 Responding to a Call While Busy....................................................19
3.3 Using Answering Machine Emulation (AME) ..................................20
3.4 Differential Ring Signals..................................................................21
3.5 Answering Calls at Night.................................................................21
3.6 Answering Calls to Other Stations ..................................................21
3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls....................22
3.8 Forwarding Calls .............................................................................22

3.8.1 Forwarding calls to another Station or Voice Mail ................22
3.8.2 Forwarding calls to an external number................................24
3.8.3 Forwarding callers to a TextMessage..................................25
4. PLACING A CALL...................................................................27
4.1 Internal Calls ...................................................................................27
4.1.1 Using Camp-On when calling a busy station........................27
4.1.2 Leaving a Message Wait.......................................................28
4.2 External Calls..................................................................................28
4.2.1 Placing External CO/VoIP calls.............................................28
4.2.2 Waiting for the nextavailable CO/IP line..............................29
4.2.3 Account Codes: Tracking External calls for billing................30
4.2.4 Disable dialing from your phone ...........................................30
4.2.5 Temporarily override dialing restrictions at a phone.............31
4.3 Using Directory................................................................................31
4.3.1 Using Last Number Redial (LNR) .........................................32
4.3.2 Using and Entering Saved Number Dial...............................32
4.3.3 Using System Speed Dial Numbers......................................33
4.3.4 Using and Entering Station Speed Dial Numbers.................33
4.3.5 Using Automatic Called Number Redial (ACNR)..................36
5. TRANSFER,CONFERENCE &OTHER CALL HANDLING .............37
5.1 Call Transfer: Sendinga call to a different destination ....................37
5.2 Call Hold: Placing a call in a waiting state ......................................37
5.3 Broker Call: Switching between two calls........................................38
5.4 Joining Multiple People in aConference.........................................38
5.4.1 Setting up a Conference Room.............................................39
5.5 Call Park: Placing a call on Hold to Page .......................................40
5.6 Two-Way Record: Recording a call.................................................41
6. SEND &RETRIEVE MESSAGES...............................................42
6.1 Responding to a Station Message Waiting Indication.....................42
6.2 Getting Voice Mail Messages..........................................................43
6.3 Sending and Receiving Short Text Messages................................45
7. REMOTE SYSTEM ACCESS.....................................................47
7.1 DirectInward System Access (DISA)..............................................47

7.2 Mobile Phone Extension .................................................................47
8. MISC.FEATURES..................................................................49
8.1 Call Log...........................................................................................49
8.2 Background Music and Music on Hold............................................49
8.3 Using Internal, External and Meet-Me Paging................................50
8.4 Push-To-Talk (PTT) Page...............................................................51
8.5 Wake-UpAlarm...............................................................................51
8.6 Alarm/Door Bell...............................................................................52
8.7 Power Fail Transfer (PFT)...............................................................52
8.8 System Voice Memo .......................................................................52
9. PBX, CENTREX &ISDN FEATURES .......................................54
9.1 AccessPBX or Centrex features.....................................................54
9.2 Accessthe ISDN Network...............................................................54
9.2.1 Using the Keypad facility to access ISDN features...............54
9.2.2 Using ISDN Supplementary Services...................................55
9.2.3 Activating ISDN Caller ID Restriction....................................55
10.FEATURES &FLEX BUTTONS .................................................56
10.1Entering Station Program Data.......................................................56
10.2Assigning Features to Flex Buttons ................................................56
APPENDIX AUSER PROGRAM CODE............................................57
APPENDIX BFLEXIBLE NUMBERING PLAN ...................................61

1
1. INTRODUCTION
1.1 General
Your telephone is connected to an advanced-technology,
highly-versatile, fully-featured telecom system designed to make
office communications easy and productive.
1.2 Feature Information
We have taken every effort to make this user guide simple and
straightforward. The guide starts with the simpler operations of
the Phone Speakerphone, moves on to receiving and placing
calls, and then to more advanced features. Each section
includes a brief and basic description of each feature and step-
by-step operation instructions.
The operations shown in this guide use the System’s base
default Numbering Plan. Your specific Numbering Plan may be
different. Some features may not be available for you to access
or may be subject to certain limitations based on the set-up of the
System.
Under certain operating conditions, this equipment may not be
able to make emergency calls. Alternative arrangements should
be made for access to emergency services.
1.3 Feature Groupings
Every effort has been taken to divide the features into a logical
and consistent sequence so that features can be quickly located.
Features have been divided into groups, Receiving Calls,
Placing Calls etc. Within each group, features are arranged
according to the difficulty of operation and frequency of use.

2
1.4 LDP-9200 series Phone Description
Your telephone is connected to an advanced-technology,
highly-versatile, fully-featured telecom system designed to make
office communications easy and productive.
LDP-9200 series (shown) incorporate user interface to provide
you with a cost effective, simple to use, productive
communications tool. For the detailed specification, refer to the
below table.
Features and functions ofyour Phone are accessed either using
the Fixed or Flexible buttons or by selecting a menu item using
the Soft buttons. In the remainder of this Quick Guide, the
Fixed or Flexible buttons are shown with a box surrounding the
BUTTON designation while Soft button menu selections are
shown with a double underline.Some buttons have to be
programmedon the flexible button by using the user program
code. It is called ‘programmed xxxx’ button.
LDP-9208D does not support Soft button menu. So you have to
assign the Flexible button using Feature code if you need to be
operated.
The summary for LDP-9200 Series

3
1.5 LDP-9200 series phone Description
The figures below present line drawings of the front of each
LDP-9200 series phone identifying major elements of the user
interface. As shown, the layouts of LDP-9208D,LDP-9224D,
LDP-9224DF and LDP-9240D are slightly different.
Figure LDP-9208D Button name and layout
Figure LDP-9224D Button name and layout

4
Figure LDP-9224DF Button name and layout
Figure LDP-9240D Button name and layout

5
The functions of button
Below is a brief description of the elements called out in the above
LDP-9200 series Phone diagrams.
1. Ring/Message Indicator: Flashes when receiving a new call or
you have a new message waiting.
2. LCD Display: Displays your phones status, dialing directories, and
text message information.
3. Handset: Use to answer a call using the handset.
4. Speaker: Delivers ringing and other signals, and lets you hear the
caller’s voce inspeakerphone mode.
5. Dial pad buttons: Use to dial a number, select a menu item, or
input a value.
6. Speakerphone button: Toggles the phone speakerphone on and
off. The button illuminates when the speakerphone is active or the
phone is in menu mode.
7. Volume control button: Use to adjust Ring, Headset, Handset,
and Speaker volume.
8. Flexible buttons: Assigned as Line or feature access button.
LDP-9208D has 8-flexible buttons.
LDP-9224D has 24-flexible buttons.
LDP-9224DF has 24-flexible buttons.
LDP-9240D has 2*12-flexible buttons.
9. Soft keys: Soft keys are interactive, changing function based on
the status of LDP-9224D & LDP-9224DF, and LDP-9240D.
LDP-9208D does not support Soft keys.
10. Navigation key for LDP-9240D
Left:Use to select the previous group of soft keys when
◄appears in the bottom-left of the LCD.
Right:Use to select the next group of soft keys when
► appears in the bottom-right of the LCD.
Up:Scrolls through the phone’s menu options upward.
Down:Scrolls through the phone’s menu options
downward.
OK:Selects the highlighted choice when navigating
through a menu.

6
11. Fixed buttons
LDP-9208D does not support some buttons: Flash, Directory, and
Headset among the below buttons.
Flash button: Use to seize the new line without on-hook.
So you can make a call by dialing the desired number.
Speed button: Use to assign your speed dial numbers.
The button also deletes the last character of an input
in the menu mode such as registering Station name.
Transfer/PGM button: Transfers the current active call
or to enter programming mode.
Directory button: Accesses your private or public
directory for speed dialing.
DND (Do Not Disturb)/FWD button: Use to activate
DND so that your phone will not ring. Use to allow you
to forward all calls to another number by setting the call
forward type (1~4).
Call Back button: When the MWI LED indicates you
have a message, use to access your Voice Mailbox.
Mute button: Toggles audio from the microphone to the
connected party on and off.
Hold/Save button: Use to place a call on Hold. Also, use
to access a held call. In menu mode, it saves your inputs.
Ear Mic. Headset button: When using aEar Mic.
headset, this button toggles the Ear Mic. headset
state. When the Ear Mic. headset is active, the button
LED illuminates red. Or, press [PGM] +19 and then set
ON.

7
1.6 DSS Console
The available DSS are shown in figure below and described
as follows:
LIP-9012DSS has 12 flexible buttons with tri-color LED. The
DSS button kit uses apaper label for the button designations.
LIP-9024DSS has 24 flexible buttons with tri-color LED. The
DSS button kit uses a paper label for the button designations.
LDP-9248DSS has 48 flexible buttons with tri-color LED. The
DSS uses a paper label for the button designations.
LDP-9248 DSS

8
1.6.1 DSS(Direct Station Select) Console Installation
ADSS console can be installed with LDP-9200series phone.
As we described the available DSS for each phone, the
available DSS is as below:
LDP-9208D: no DSS
LDP-9224D: LDP-9248DSS
LDP-9224DF: LIP-9012DSS, LIP-9024DSS, and
LDP-9248DSS
LDP-9240D: LIP-9012DSS, LIP-9024DSS, and
LDP-9248DSS
The DSS console should be installed on the phone prior to
making any connections to the phone. This simplifies the
installation.
To install DSS console for LIP-9012DSS, LIP-9024DSS and
LDP-9248DSS.
1. First, assure the
phone is NOT
connected to power.
For convenience,
you may wish to
remove the handset
and foot-stand; this
simplifies the Button
kit installation.
2. On the right side of
the phone, remove
the Button kit cover.
3. Align the Button kit
and phone as shown
in the drawing.
4. Push the Button kit
into the phone until
the button kit is fully
engaged.
5. Insert the screws provided through the screw tabs in the Button
kit and tighten the screws into the phone. Do not over-tighten.

9
1.7 LDP-9200 Series Phone Installation
1.7.1 Phone Connections
LDP-9200 series each have 3 connection ports (refer to
following figure). each port is for connecting to:Handset,
Ear Mic., and the line cable.
1) Connectthe telephone cord (curly cord) to the handset and
the other end to the handset jack at the bottom of the
telephone.
2) Connect the line cable to the port at the bottom of telephone
and the other end to thewall socket.
3) Connectthe Ear Mic. to the jack at the bottom of the
telephone. To use Ear Mic. function, press [PGM] +19 and
then set ON.
Figure LDP-9200 series Connections
1.7.2 Information about compatibility headset
We can't guarantee other headsets except the headset list posted on
the web site.
Regarding Headset compatibility, refer to "Headset list for IPphone"
on the web site.
We will update the compatibility list ifwe finish testing the new one
anytime.

10
1.7.3 Wall Mount
LDP-9200 series phones can be mounted on the wall as
needed. The following instructions describe the wall mount
installation. Note the foot-stand must be removed.
1. If installed, remove the
foot-stand from the
Phone and DSS.
2. Connect all wiring to
the phone as described
in “1.7.1 Phone
connection”. Connect
the phone side wiring
only.
3. If required, install the
DSS console.
4. Align the wall-mount bracket (ordered separately) over the
back of the phone, then press the bracket onto the phone
applying steady pressure until it clicks into place.
5. Install the DSS console wall-mount bracket if required, in
the same way as the bracket for the phone.
6. Mark and drill two 7mm holes for plastic wall anchors (not
included).
7. Insert the two anchors into the holes, and insert and tighten
the two screws(not included) leaving about 2.5 mm (1/8-
inch) exposed.
8. Align the key holes in the bracket over the screws and slide
the phone down assuring the phone is secure.
9. Remove, reverse and re-install the handset hook so that
the hook catches the groove in the handset receiver.
10. Hang the handset up on the handset hook.
11. Complete all wiring connections as described in “1.7.1
Phone connection”.
NOTE
It may be necessary to remove the phone and tighten or
loosen the screws for a secure mounting.

11
1.8 Registering Station Name
User can register Station name by using Character Entry Chart.
LDP-9200 series have two types of Character Entry Chart:
LDP-9208D/LDP-9224D, LDP-9224DF/LDP-9240D.
First, we explain the way to register Station name for
LDP-9208D/LDP-9224D phone.
(e.g., A=21, B=22, C=23, T=81, Space=*1)
To delete the character
You can delete the character by pressing SPEEDbutton.
To save the character
Press the OK Soft button or SAVEbutton.
LDP-9208D/9224D Character Entry Chart (D1 : 1st DIGIT, D2 : 2nd DIGIT)
Char D1 D2 Char D1 D2 Char D1 D2
A 2 1 T 8 1 1 1 0
B 2 2 U 8 2 2 2 0
C 2 3 V 8 3 3 3 0
D 3 1 W 9 1 4 4 0
E 3 2 X 9 2 5 5 0
F 3 3 Y 9 3 6 6 0
G 4 1 Z 9 # 7 7 0
H 4 2 Q 1 1 8 8 0
I 4 3 Z 1 2 9 9 0
J 5 1 . 1 3 0 0 0
K 5 2 SPC * 1
L 5 3 : * 2
M 6 1 , * 3
N 6 2 ( # 1
O 6 3 ) # 2
P 7 1 - # 3
Q 7 * * 0 *
R 7 2
S 7 3

12
Second, we explain the way to register Station name for
LDP-9224DF/LDP-9240D phone.
To change input mode (ABC, abc, *, or 123)
You can enter upper or lower case letters, symbols, or
numeric characters. You can change the input mode (ABC,
abc, Symbol, or 123) by pressing the second soft button.
To delete the character
You can delete the character by pressing SPEEDbutton.
To save the character
Press the OK Soft button or SAVEbutton.
LDP-9224DF/9240D Character Entry Chart
Dial Pad
button
Letter Type
Uppercase(ABC) Lowercase(abc) Num Symbol
Button depressions
1 2 3 4 1 2 3 4 1 2 3 4
1 @ : / @ : / 1 @ : /
2 A B C a b c 2 | $ %
3 D E F d e f 3 ^ & _
4 G H I g h i 4 ( ) ?
5 J K L j k l 5 - + /
6 M N O m n o 6 < > =
7 P Q R S p q r s 7 ; :
8 T U V t u v 8 ‘ “ `
9 W X Y Z w x y z 9 { }
0 . , ? ! . , ? ! 0 . , ? !
* * . * . * * .
# # SPC # SPC # # [ ]
(SPC: Space)