LG-Nortel IP LDK-20 Owner's manual

IPLDK-20ProgrammingManualTableofContents
Revisionhistory
ISSUE DATE CONTENTSOF CHANGES
ISSUE1.0
ISSUE1.1
ISSUE1.2
2004.08
2005.10
2006.01
InitialRelease
Added NetworkingFeatureandIPLDKVersion 3.3
CallRerouting isaddedinISDNSupplementaryservice.

IPLDK-20ProgrammingManualTableofContents
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Tableofcontents
Abbreviationsand KeywordsTable..................................................................1
Section 1.Introduction.....................................................................................8
1.1THESTRUCTUREOFPROGRAMMINGMANUAL...........................................8
1.2MANUALUSAGE................................................................................................9
Section 2.System Feature.............................................................................10
2.1HOWTOGET INCOMINGCALL......................................................................10
2.1.1Ring Assignment...................................................................................................10
2.1.2PLA(PreferredLine Answer)................................................................................12
2.1.3DID(Direct InwardDialing)....................................................................................13
2.1.4DISA(Direct InwardSystemAccess).....................................................................16
2.1.5CCR(CustomerCall Routing)withVMIB...............................................................18
2.1.6COLineName......................................................................................................20
2.1.7UNA(UNIVERSALNIGHTANSWER)..................................................................21
2.2HOWTOACCESS OUTGOINGCALL.............................................................22
2.2.1Basicaccess.........................................................................................................22
2.2.2Call timerestriction...............................................................................................24
2.2.3COLineQueuing..................................................................................................25
2.2.4COStepCall –AnalogOnly..................................................................................26
2.2.5EmergencyCallservice........................................................................................26
2.2.6Hot Line &WarmLine...........................................................................................27
2.2.7LCR (LeastCall Routing)......................................................................................28
2.2.8Memorydialing.....................................................................................................34
2.2.8.1ACNR (AutoCallNumberRedial).........................................................................................34
2.2.8.2LastNumberRedialing.........................................................................................................35
2.2.8.3SaveNumberRedialing........................................................................................................35
2.2.8.4StationSpeed Dialing...........................................................................................................36
2.2.8.5SystemSpeedDialing..........................................................................................................38
2.2.9PrivateLine...........................................................................................................40
2.3REROUTINGFEATURE...................................................................................41
2.3.1Call Forward.........................................................................................................41
2.3.1.1Call Forward,Unconditional..................................................................................................42
2.3.1.2Call Forward,Busy...............................................................................................................42
2.3.1.3Call Forward,NoAnswer......................................................................................................43
2.3.1.4Call Forward,Busy/NoAnswer.............................................................................................44
2.3.1.5Call Forward,StationOff-net (Unconditional, Noanswer)......................................................45
2.3.1.6Call Forward,IncomingCOOff-net (ATDonly)......................................................................45
2.3.1.7Call Forward,FollowMe.......................................................................................................46
2.3.1.8SLTCall Forward..................................................................................................................47
2.3.1.9Preset Call Forward..............................................................................................................48
2.3.1.10DID/DISARerouteDestination(UKonly).............................................................................49
2.3.2Call Transfer.........................................................................................................50
2.3.2.1CallTransfertoCOLine.......................................................................................................50
2.3.2.2CallTransfertoStation.........................................................................................................51
2.3.3Holding andParking.............................................................................................53
2.3.3.1Hold 53
2.3.3.2Hold Preference...................................................................................................................54
2.3.3.3AutomaticHold.....................................................................................................................55
2.3.3.4Park55
2.3.4Pickup...................................................................................................................57
2.3.4.1DirectedCallPickUp............................................................................................................57
2.3.4.2GroupCall PickUp...............................................................................................................58
2.4CALL HANDLING..............................................................................................59

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2.4.1Absent Text Message............................................................................................59
2.4.1.1CustomMessage........................................................................................................59
2.4.1.2Pre-selected Message..........................................................................................................60
2.4.2Alarm....................................................................................................................62
2.4.3AutomaticPrivacy.................................................................................................63
2.4.4BGM(BackgroundMusic).....................................................................................64
2.4.5Camp-on...............................................................................................................65
2.4.6Change RingType................................................................................................66
2.4.7DataLine Security................................................................................................67
2.4.8Dialing Security.....................................................................................................68
2.4.9DND(DoNot Disturb)............................................................................................69
2.4.10DND-One TimeDND........................................................................................70
2.4.11Flash...................................................................................................................71
2.4.12FlexibleButton....................................................................................................72
2.4.13Headset..............................................................................................................74
2.4.14IntercomSignalMode.........................................................................................75
2.4.15IntercomTenancyGroup.....................................................................................76
2.4.16MessageWait /Call Back...................................................................................78
2.4.17MOH (Music OnHold)........................................................................................80
2.4.17.1SLTMOH...........................................................................................................................81
2.4.17.2VMIBMOH.........................................................................................................................81
2.4.18Mute....................................................................................................................82
2.4.19MWI(MessageWait Indication)–SLTFeature...................................................83
2.4.20On-Hookdialing..................................................................................................83
2.4.21Station Name......................................................................................................84
2.4.22Station Program..................................................................................................86
2.4.22.1StationProgramMenu........................................................................................................86
2.4.23Station Relocation...............................................................................................88
2.4.24Station SerialCall...............................................................................................89
2.4.25Time&Datesetup bydigitalnetwork..................................................................89
2.4.26VoiceOver..........................................................................................................90
2.4.27Wakeup...............................................................................................................91
2.4.28AutomaticFaxTransfer.......................................................................................92
2.4.29MobileExtension................................................................................................93
2.4.30Extend CO-to-COconnection.............................................................................94
2.4.31ForcedHandsfreeMode....................................................................................95
2.4.32Hot Desk.............................................................................................................96
2.4.33AnalogueCLIDisplay.........................................................................................98
2.4.34CallLog...............................................................................................................99
2.5CALL BARRINGFEATURE............................................................................101
2.5.1Account Code.....................................................................................................101
2.5.2Authorization Code.............................................................................................102
2.5.3AutomaticCallRelease.......................................................................................103
2.5.4COS(ClassOf Service)......................................................................................104
2.5.5SystemSpeed Zone...........................................................................................106
2.5.6Walking COS......................................................................................................107
2.6HUNT GROUP..................................................................................................108
2.6.1CommonfeaturesforHunt Group.......................................................................109
2.6.2TerminalGroup...................................................................................................111
2.6.3CircularGroup....................................................................................................112
2.6.4Ring Group.........................................................................................................113
2.6.5VoiceMailGroup................................................................................................113

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2.6.6UCD Group(UnifiedCallDistribution Group).......................................................114
2.6.7ACD (AutomaticCall Distribution).......................................................................115
2.7CONFERENCEFEATURE................................................................................116
2.7.1Conference–SLT(BROKERSCall)...................................................................118
2.7.2Paging Conference.............................................................................................119
2.7.3ConferenceRoom...............................................................................................120
2.8PAGINGFEATURE...........................................................................................121
2.8.1Internalpage /Externalpage /All-Call page/ Meet-mePage............................121
2.8.2Pre-recorded MSG..............................................................................................123
2.8.3SOSPaging........................................................................................................124
2.9LINKEDSTATIONS...........................................................................................125
2.9.1Executive/Secretary............................................................................................125
2.9.2Linked-PairStation..............................................................................................127
2.10 EXTERNALDEVICECONTROL....................................................................129
2.10.1DoorOpen........................................................................................................129
2.10.2DoorPhone.......................................................................................................130
2.10.3Loud Bell...........................................................................................................131
2.11 VOICESERVICE.............................................................................................132
2.11.1RecordingSystemVMIBAnnouncement..........................................................132
2.11.2RemoteControl.................................................................................................135
2.11.3Two-wayRecording...........................................................................................137
2.11.3.1Two-wayRecordingvia SMDI...........................................................................................137
2.11.3.2Two-wayRecordingvia VMIB...........................................................................................138
2.11.4RecordingUserVMIBAnnouncement...............................................................139
2.11.5VMIBAnnouncement forAutoAttendant...........................................................141
2.11.6VMIBMessageTransfer....................................................................................141
2.12 SMDR(STATIONMESSAGEDETAILRECORDING)....................................142
2.12.1AOC (AdviceOf Charge)...................................................................................144
2.12.2Print-out............................................................................................................145
2.13 ATTENDANTSERVICE..................................................................................147
2.13.1Assign Attendant...............................................................................................148
2.13.2Attendant Call &Queuing..................................................................................149
2.13.3Attendant Forward............................................................................................150
2.13.4Attendant Intrusion............................................................................................151
2.13.5Attendant Override............................................................................................152
2.13.6Attendant Recall................................................................................................153
2.13.7Change LCD Date/Timedisplay........................................................................154
2.13.8Day/Nightservice..............................................................................................155
2.13.9DisableOutgoing Access..................................................................................156
2.13.10ICMBoxMusicSelection................................................................................157
2.13.11StationFeatureCancel....................................................................................158
2.13.12DSS/DLSConsoles........................................................................................159
2.14 ISDN SERVICE...............................................................................................160
2.14.1CallDeflection/ Rerouting................................................................................160
2.14.2CLI(Calling Line IdentificationPresentation).....................................................161
2.14.2.1Incoming CLIService.......................................................................................................161
2.14.2.2Outgoing CLIService.......................................................................................................162
2.14.3CLIR/COLR.......................................................................................................164
2.14.4CLIR/COLR.......................................................................................................166
2.14.5COLP(ConnectedLineIdentification Presentation)..........................................166
2.14.6KeyPad............................................................................................................167
2.14.7MaliciousCall ID...............................................................................................168

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2.14.8MSN/Sub-Addressing.......................................................................................169
2.14.9ISDN -CALLHOLD/RETRIEVE.......................................................................171
2.14.10ISDN –BROKER CALL..................................................................................172
2.14.11ETSIConference.............................................................................................173
2.14.12ISDN –SupplementaryServicewithItalynationalprotocol............................174
2.14.12.1ISDN–Call Barring (Italynationalprotocol)–ATDonly..................................................174
2.14.12.2ISDN –Call ForwardUnconditional (CFU,Italynationalprotocol)..............................175
–ATDonly175
2.14.12.3ISDN–MemoTel(Italynationalprotocol).......................................................................176
2.15 VOIPSERVICE...............................................................................................178
2.15.1CallbyIPaddress.............................................................................................178
2.15.2Callbyrouting table..........................................................................................179
2.16 H.450OVERIP...............................................................................................180
2.16.1Net Call.............................................................................................................182
2.16.2IdentificationService.........................................................................................185
2.16.3Net Transfer......................................................................................................187
2.16.4Net Call Forward-Unconditional......................................................................190
2.16.5Net Call Forward-Busy....................................................................................193
2.16.6Net Call Forward–Busy/ NoAnswer...............................................................194
2.16.7Net Call Forward–NoAnswer..........................................................................196
2.16.8Net Conference.................................................................................................198
2.16.9CallOffer...........................................................................................................199
2.16.10CallCompletion..............................................................................................201
2.16.11Do-Not-Disturb(DND).....................................................................................203
2.16.12COTransit-In................................................................................................204
2.16.13COTransit-Out..............................................................................................206
2.16.14Message Waiting Indication(MWI).................................................................209
2.16.15AbsentText Message......................................................................................210
2.16.16 AttendantCallService(CAS)...........................................................................210
2.16.17Centralized VMS.............................................................................................212
2.16.18BLF(BusyLampField)Presentation...............................................................213
2.16.19Net Follow-Me Forward...................................................................................215
2.16.20Centralized SMDR forTransit Call..................................................................216
2.17 2BFUNCTION.................................................................................................217
2.18 TRAFFICANALYSIS.......................................................................................218
2.18.1TrafficAnalysis-Attendant................................................................................220
2.18.2TrafficAnalysis-Calls.......................................................................................221
2.18.3TrafficAnalysis-CO.........................................................................................222
2.18.4TrafficAnalysis–H/WUnit................................................................................223
2.19 SOFTWAREUPGRADE.................................................................................224
2.19.1ISDN.................................................................................................................225
2.19.2LAN...................................................................................................................227
2.19.3SERIAL(COMport)...........................................................................................229
2.19.4MODEM............................................................................................................231
Section 3. System BasicADMINprogramming............................................233
3.1BEFOREADMINPROGRAMMING................................................................233
3.2BUTTONEXPLANATION................................................................................234
3.3HOWTOENTERTHEPROGRAMMINGMODE............................................235
3.4PERMANENT UPDATEPROCEDURE..........................................................235
3.5HOWTORESET THESYSTEM.....................................................................235
3.6PRE-PROGRAMMING....................................................................................236

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3.6.1Location PGM-Nationcode&SiteName(PGM100)..........................................237
3.6.1.1NationCode.......................................................................................................................237
3.6.1.2SiteName..........................................................................................................................237
3.6.2RACKSLOTASSIGNMENT(PGM101)..........................................................239
3.6.3WTIBPORTNUMBERASSIGNMENT(PGM102)...........................................239
3.6.4LOGICALSLOTASSIGNMENT(PGM103).....................................................240
3.6.4.1COLBoard.........................................................................................................................240
3.6.4.2STABoard..........................................................................................................................240
3.6.4.3VMIBBoard........................................................................................................................240
3.6.5NUMBERINGPLAN TYPE(PGM104).............................................................241
3.6.6FLEXIBLENUMBERINGPLAN –StationNumber(PGM105)...........................242
3.6.7FLEXIBLENUMBERINGPLANA(PGM106-107).............................................243
3.6.8IPsettingforMBU(PGM108)............................................................................245
3.6.8.1IPName.............................................................................................................................245
3.6.8.2ServerIPAddress..............................................................................................................245
3.6.8.3CLIIPAddress...................................................................................................................245
3.6.8.4GatewayAddress...............................................................................................................245
3.6.8.5SubnetMaskAddress.........................................................................................................245
3.6.9EXPANDED FLEXIBLENUMBERINGPLAN(PGM109).................................246
3.6.9.1MCIDRequest....................................................................................................................246
3.6.9.2RSGDOOROpen 1...........................................................................................................246
3.6.9.3RSGDOOROpen 2...........................................................................................................246
3.6.9.4CONFERENCEROOM......................................................................................................246
3.6.9.5SLTConferencePage Join.................................................................................................246
3.6.9.6Un-supervisorTimerextension...........................................................................................246
3.6.10HOTDESK AGENTATTRIBUTE(PGM250)....................................................247
3.6.10.1NumberofAgent..............................................................................................................247
3.6.10.2ViewAssigned StationNumberforAgents.........................................................................247
3.6.10.3AutomaticLogout Timer....................................................................................................247
Section 4.ADMINprogramming..................................................................248
4.1STATIONPROGRAMMING............................................................................249
4.1.1STATION&DSS/DLSMAPID (PGM110).......................................................249
4.1.1.1StationIDAssignment........................................................................................................249
4.1.1.2DSS/DLSIDAssignment....................................................................................................250
4.1.2STATIONATTRIBUTE– I(PGM111)...............................................................251
4.1.2.1AutoSpeakerSelection......................................................................................................251
4.1.2.2Call Forward.......................................................................................................................251
4.1.2.3DND 251
4.1.2.4DataLineSecurity..............................................................................................................252
4.1.2.5HowlingTonetoSLT...........................................................................................................252
4.1.2.6IntercomBoxSignaling.......................................................................................................252
4.1.2.7NoTouchAnswer...............................................................................................................253
4.1.2.8PageAccess......................................................................................................................253
4.1.2.9RingType...........................................................................................................................253
4.1.2.10SpeakerRing....................................................................................................................254
4.1.2.11Speakerphone..................................................................................................................254
4.1.2.12ICMGroup (IntercomTenancyGroup)..............................................................................254
4.1.2.13ErrorToneforTAD(TelephoneAnswering Device)............................................................255
4.1.2.14SLTFlashDrop................................................................................................................255
4.1.2.15LoopLCR Account Code..................................................................................................255
4.1.2.16VMIBMessage Type........................................................................................................256
4.1.2.17Off-netCall Forward.........................................................................................................256
4.1.2.18ForcedHandsFree...........................................................................................................256
4.1.2.19CIDSLTCASGAIN..........................................................................................................257
4.1.2.20CIDSLTFSKGAIN..........................................................................................................257
4.1.2.21CALLERVOICEOVER....................................................................................................257
4.1.3STATIONATTRIBUTE–•(PGM112)..............................................................258
4.1.3.1COWarningTone...............................................................................................................258
4.1.3.2AutomaticHold...................................................................................................................258

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4.1.3.3COCall TimeRestriction....................................................................................................258
4.1.3.4IndividualCOLineAccess..................................................................................................259
4.1.3.5COLineQueuing................................................................................................................259
4.1.3.6COPGM............................................................................................................................259
4.1.3.7PLA260
4.1.3.8PrepaidCall........................................................................................................................260
4.1.3.9SpeedDialAccess..............................................................................................................260
4.1.3.10Two-wayRecord...............................................................................................................261
4.1.3.11FaxMode.........................................................................................................................261
4.1.3.12Off-netCall Mode.............................................................................................................262
4.1.3.13UCD Group Service..........................................................................................................262
4.1.3.14Ring GroupService..........................................................................................................263
4.1.3.15StopCamp-on Tone..........................................................................................................263
4.1.3.16Line Length......................................................................................................................263
4.1.3.17MSGSCRLSPD..............................................................................................................264
4.1.3.18Block BackCall................................................................................................................264
4.1.3.19I-TIMERST(IncomingCOcalltimeRestriction)................................................................264
4.1.3.20ForcedStation Account Code............................................................................................265
4.1.3.21CIDType2Service...........................................................................................................265
4.1.3.22DoorOpen.......................................................................................................................265
4.1.3.23DummyStation.................................................................................................................266
4.1.4STATIONATTRIBUTE–•(PGM113).............................................................267
4.1.4.1ADMIN...............................................................................................................................267
4.1.4.2VMIBAccess......................................................................................................................267
4.1.4.3GroupListening..................................................................................................................267
4.1.4.4Override Privilege...............................................................................................................268
4.1.4.5SMDRHiddenDialedDigits................................................................................................268
4.1.4.6VoiceOver.........................................................................................................................269
4.1.4.7WarmLine..........................................................................................................................269
4.1.4.8VMIBMSGRetrievePassword...........................................................................................269
4.1.4.9VMIBMSGRetrieveDate/Time..........................................................................................270
4.1.4.10AlarmAttribute..................................................................................................................270
4.1.5ISDN STATIONATTRIBUTE(PGM114)..........................................................271
4.1.5.1CLIPLCD Display(Calling LineIdentificationPresentation).................................................271
4.1.5.2COLPLCDDisplay(ConnectedLine identificationPresentation)........................................271
4.1.5.3CLI/ Redirect Display.........................................................................................................272
4.1.5.4CLIMSGWait....................................................................................................................272
4.1.5.5EXTorCOATD..................................................................................................................273
4.1.5.6Keypad Facility...................................................................................................................273
4.1.5.7Long/Short.........................................................................................................................273
4.1.5.8CPNType...........................................................................................................................274
4.1.5.9S0SubAddress.................................................................................................................274
4.1.5.10CLINameDisplay............................................................................................................275
4.1.5.11ISDN CLI STA...................................................................................................................275
4.1.5.12Progress Indication...........................................................................................................275
4.1.5.13ISDN CLIR(CLI Restriction)..............................................................................................276
4.1.5.14ISDN COLR......................................................................................................................276
4.1.5.15DIDRestriction.................................................................................................................276
4.1.5.16DIDCallWait....................................................................................................................277
4.1.5.17CLIType...........................................................................................................................277
4.1.5.18LongStationCLI...............................................................................................................277
4.1.5.19MSNWait.........................................................................................................................278
4.1.5.20LONGCLI 1.....................................................................................................................278
4.1.5.21LONGCLI 2.....................................................................................................................278
4.1.6FLEX BUTTONASSIGNMENT(PGM115)......................................................279
4.1.7STATION COS(PGM116)................................................................................280
4.1.8COLINEGROUPACCESS (PGM117)...........................................................281
4.1.9INTERNALPAGEZONE(PGM118)................................................................281
4.1.10CONFERENCEPAGEZONE(PGM119).......................................................282
4.1.11ICMTENANCYGROUP(PGM120)...............................................................283

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4.1.11.1ICMTenancyGroupAttendantassign...............................................................................283
4.1.11.2ICMTenancyGroupAccess..............................................................................................283
4.1.12ICMPRESETCALLFORWARD(PGM121)..................................................284
4.1.13IDLELINESELECTION(PGM122)..................................................................284
4.1.14SMDRACCOUNTGROUP(PGM124)..........................................................285
4.1.15COPYDSS BUTTON(PGM125)...................................................................285
4.1.16DISPLAY STATION NUMBERBYCOS(PGM130).......................................286
4.1.17DISPLAY STATION NUMBERBYCOACCESSGROUP(PGM131)............286
4.2COLINEPROGRAMMING.............................................................................287
4.2.1COSERVICETYPE (PGM140).......................................................................287
4.2.1.1NormalCO.........................................................................................................................287
4.2.1.2ISDN DID/MSN..................................................................................................................287
4.2.1.3DISA(SUBATT).................................................................................................................288
4.2.2COLINEATTRIBUTE–•(PGM141)...............................................................289
4.2.2.1COlineGroup....................................................................................................................289
4.2.2.2COCOS.............................................................................................................................289
4.2.2.3DISAAccount Code............................................................................................................290
4.2.2.4COLineAssign..................................................................................................................290
4.2.2.5COLineType.....................................................................................................................291
4.2.2.6COLineSignal Type...........................................................................................................291
4.2.2.7FlashType.........................................................................................................................291
4.2.2.8UNA(UniversalNightAnswer).............................................................................................292
4.2.2.9COLineGroupAccount......................................................................................................292
4.2.2.10TenancyGroup.................................................................................................................293
4.2.3COLINEATTRIBUTE–•(PGM142)...............................................................294
4.2.3.1COLineNameDisplay.......................................................................................................294
4.2.3.2COLineNameAssign........................................................................................................294
4.2.3.3MeteringUnit......................................................................................................................295
4.2.3.4LineDropusing CPT(CallProgressTone)...........................................................................295
4.2.3.5CODistinctRing.................................................................................................................295
4.2.3.6COLineMOH.....................................................................................................................296
4.2.3.7PABX CODialTone............................................................................................................296
4.2.3.8PABX CORingBack Tone..................................................................................................297
4.2.3.9PABX COErrorTone..........................................................................................................297
4.2.3.10PABXCOBusy Tone........................................................................................................297
4.2.3.11PABXCOAnnounceTone.................................................................................................298
4.2.3.12COFlashTimer................................................................................................................298
4.2.3.13Open LoopDetect Timer...................................................................................................299
4.2.3.14Line Length......................................................................................................................299
4.2.3.15DISAANSWERTIMER.....................................................................................................299
4.2.4ISDN COLINEATTRIBUTE(PGM143)...........................................................300
4.2.4.1COLPTable Index..............................................................................................................300
4.2.4.2CLIPTable Index................................................................................................................300
4.2.4.3CallType............................................................................................................................301
4.2.4.4DIDCONVType.................................................................................................................301
4.2.4.5DIDRemoveNumber.........................................................................................................302
4.2.4.6ISDN Enblock Send............................................................................................................302
4.2.4.7CLI Transit..........................................................................................................................302
4.2.4.8NumberingPlanId..............................................................................................................303
4.2.4.9ISDN CallDeflection/Rerouting...........................................................................................303
4.2.4.10ISDN 1Digit Remove........................................................................................................304
4.2.4.12CLITYPE.........................................................................................................................304
4.2.5CORINGASSIGNMENT(PGM144)...............................................................305
4.2.5.1RingAssignmenttoStation.................................................................................................305
4.2.5.2RingAssignmenttoHuntGroup..........................................................................................306
4.2.5.3RingAssignmenttoVMIBAnnouncement...........................................................................306
4.2.6COLINEASSIGNMENTDISPLAY(PGM145).................................................306
4.2.7COLINEATTRIBUTE•(PGM146)................................................................307
4.2.7.1IncomingprefixcodeInsertion............................................................................................307

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4.2.7.2OutgoingprefixcodeInsertion............................................................................................307
4.2.7.3ISDN Line Type..................................................................................................................308
4.2.7.4CallingSub-address...........................................................................................................308
4.2.7.5DIDDigitReceiveNo..........................................................................................................308
4.2.7.6DIDDigitMask...................................................................................................................309
4.4SYSTEMDATAPROGRAMMOMG................................................................310
4.4.1SYSTEMATTRIBUTE-•(PGM160)...............................................................310
4.4.1.1AttendantCallQueuingRing BackTone.............................................................................310
4.4.1.2CAMPRBT/MOH...............................................................................................................310
4.4.1.3COLineChoice...................................................................................................................311
4.4.1.4DISARetryCounter.............................................................................................................311
4.4.1.5ICMContinuousDial-Tone...................................................................................................311
4.4.1.6CODial-ToneDetect...........................................................................................................312
4.4.1.7External NightRing............................................................................................................312
4.4.1.8Hold Preference.................................................................................................................312
4.4.1.9Multi-lineConference..........................................................................................................313
4.4.1.10Print LCRConverted Digit.................................................................................................313
4.4.1.11ConferenceWarningTone.................................................................................................313
4.4.1.12Off-netPromptUsage.......................................................................................................314
4.4.1.13Off-netDTMFTone...........................................................................................................314
4.4.1.14VoicePathConnect..........................................................................................................315
4.4.1.15TransferTone...................................................................................................................315
4.4.1.16COtoCOtransferCPTdetection......................................................................................315
4.4.1.17ACD PACKAGEUSAGE...................................................................................................316
4.4.1.18CO–COUC TIMEREXTEND.........................................................................................316
4.4.1.19CALLLOGLISTNUMBER...............................................................................................316
4.4.2SYSTEMATTRIBUTE-•(PGM161)...............................................................317
4.4.2.1NetworkTime/DateSetting.................................................................................................317
4.4.2.2Off-HookRingType............................................................................................................317
4.4.2.3Override 1stCOLine Group...............................................................................................317
4.4.2.4PageWarningTone............................................................................................................318
4.4.2.5AutoPrivacy.......................................................................................................................318
4.4.2.6PrivacyWarningTone.........................................................................................................318
4.4.2.7SingleRingforCOCall......................................................................................................319
4.4.2.8WTUAutoRelease.............................................................................................................319
4.4.2.9ACD (AutomaticCallDistribution)PrintEnable...................................................................319
4.4.2.10ACD PrintTimer................................................................................................................320
4.4.2.11ACDClearDatabaseafterPrint.........................................................................................320
4.4.2.12VIMBPromptGain............................................................................................................321
4.4.2.13CLIInformation at VMSMDI(SimplifiedMessageDeskInterface).....................................321
4.4.2.14ACD PrintTimerUnit........................................................................................................321
4.4.2.15SetVMSMDIType...........................................................................................................322
4.4.2.16Incoming TollCheck.........................................................................................................322
4.4.2.17AutoFAXtransferCO.......................................................................................................322
4.4.2.18NODSSIndication...........................................................................................................323
4.4.2.19UKBillingMode................................................................................................................323
4.4.2.20COS7WhenAuthorizationFail........................................................................................323
4.4.2.215DigitsAuthorizationCodeUsage..................................................................................324
4.4.3ADMINPASSWORD (PGM162)......................................................................324
4.4.4ALARMATTRIBUTES (PGM163)....................................................................325
4.4.4.1AlarmEnable......................................................................................................................325
4.4.4.2AlarmContact Type............................................................................................................325
4.4.4.3AlarmMode........................................................................................................................326
4.4.4.4AlarmSignalMode.............................................................................................................326
4.4.5ATTENDANTASSIGNMENT(PGM164)..........................................................327
4.4.5.1SYSTEMATTENDANT ASSIGNMENT...............................................................................327
4.4.5.2MAINATTENDANTSASSIGNMENT..................................................................................327
4.4.6AUTOATTENDANTVMIBANNC ASSIGNMENT(PGM165)..........................328
4.4.6.1AUTOATDUSAGE............................................................................................................328
4.4.6.2VMIBANNC.......................................................................................................................328

IPLDK-20ProgrammingManualTableofContents
ix
4.4.7CO-TO-COCOS(PGM166)............................................................................329
4.4.7.1DayCOS............................................................................................................................329
4.4.7.2Night / Weekend COS........................................................................................................329
4.4.8DID/DISADESTINATION(PGM167)...............................................................330
4.4.8.1Busy Destination................................................................................................................330
4.4.8.2ErrorDestination................................................................................................................330
4.4.8.3NoAnswerDestination.......................................................................................................331
4.4.8.4VMIBPROMPTUSAGE.....................................................................................................331
4.4.8.6RerouteBusy Destination...................................................................................................333
4.4.8.7RerouteErrorDestination...................................................................................................334
4.4.8.8RerouteNoAnswerDestination..........................................................................................334
4.4.9EXTERNALCONTROLCONTACT(PGM168)................................................335
4.4.9.1LBC(LoudBellControl).......................................................................................................335
4.4.9.2DoorOpen.........................................................................................................................335
4.4.9.3External Relay(1~2)...........................................................................................................336
4.4.10LCD TIME/DATE/LANGUAGEDISPLAY MODE(PGM169)..........................337
4.4.10.1LCDTimeDisplayMode...................................................................................................337
4.4.10.2LCDDateDisplayMode...................................................................................................337
4.4.10.3LCDLanguageDisplayMode...........................................................................................338
4.4.11MODEM(PGM170)........................................................................................339
4.4.11.1STANo.............................................................................................................................339
4.4.11.2CONo..............................................................................................................................339
4.4.12MUSICAssignment(PGM171)......................................................................340
4.4.12.1BGMType........................................................................................................................340
4.4.12.2MOHType........................................................................................................................340
4.4.12.3ICMBoxMusicChannel...................................................................................................341
4.4.12.4AssignSLTMOH..............................................................................................................341
4.4.12.5DIALTONESOURCE.......................................................................................................342
4.4.12.6ICMRINGBACKTONE....................................................................................................342
4.4.13PBX ACCESSCODE(PGM172)...................................................................343
4.4.14PLAPRIORITYSETTING(PGM173)............................................................344
4.4.15RS-232C PORTSETTING(PGM174)...........................................................345
4.4.16PRINTPORTSELECTION(PGM175)..........................................................346
4.4.16.1Off-line SMDR/Statistics Print...........................................................................................346
4.4.16.2ADMINData.....................................................................................................................347
4.4.16.3Traffic...............................................................................................................................347
4.4.16.4SMDIPrint........................................................................................................................348
4.4.16.5Call Information................................................................................................................348
4.4.16.6Info/On-lineSMDR...........................................................................................................348
4.4.16.7Trace................................................................................................................................349
4.4.16.8Debug..............................................................................................................................349
4.4.16.9PCADMIN........................................................................................................................349
4.4.16.10PCAttendant..................................................................................................................350
4.4.16.11CTI350
4.4.16.12RemoteDiagnostic.........................................................................................................350
4.4.17PULSE DIALRATIO(PGM176).....................................................................351
4.4.18SMDRATTRIBUTES(PGM177)....................................................................352
4.4.18.1SMDRSaveEnable..........................................................................................................352
4.4.18.2SMDRPrint Enable..........................................................................................................352
4.4.18.3LongDistance/ AllCall Recorded(SMDRRecording CallType).......................................353
4.4.18.4SMDRLongDistanceCallDigit Counter...........................................................................353
4.4.18.5Print Incoming Call...........................................................................................................353
4.4.18.6Print Lost Call...................................................................................................................354
4.4.18.7Recordsin Detail..............................................................................................................354
4.4.18.8SMDRDialDigitHidden...................................................................................................355
4.4.18.9SMDRCurrencyUnit........................................................................................................355
4.4.18.10SMDR Cost PerUnitPulse.............................................................................................356
4.4.18.11SMDRFraction...............................................................................................................356
4.4.18.12SMDR StartTimer...........................................................................................................356
4.4.18.13SMDR HiddenDigit........................................................................................................357