LG-Nortel ARIA SOHO IP Operating and installation instructions

ARIA SOHO IP
Hardware Description and
Installation Manual

ARIA SOHO IP Hardware Description and Installation Manual Issue 1
December, 2008
Regulatory Information
Before connecting the ARIA SOHO IP to the telephone network, you may be required to notify your local serving
telephone company of your intention to use "customer provided equipment". You may further be required to provide
any or all of the following information:
PSTN line Telephone numbers to be connected to the system
Model name ARIA SOHO IP
Local regulatory agency registration number locally provided
Ringer equivalence 1.0
Registered jack RJ-11
This equipment complies with the following regulatory standards, that is, the safety requirements of EN60950-1, and
the EMC requirement of EN55022 and EN55024.
If the telephone company determines that customer provided equipment is faulty and may possibly cause harm or
interruption in service to the telephone network, it should be disconnected until repair can be affected. If this is not
done, the telephone company may temporarily disconnect service.
The local telephone company may make changes in its communications facilities or procedures. If these changes
could reasonably be expected to affect the use of the ARIA SOHO IP or compatibility with the network, the telephone
company is required to give advanced written notice to the user, allowing the user to take appropriate steps to
maintain telephone service.
The ARIA SOHO IP complies with rules regarding radiation and radio frequency emission as defined by local
regulatory agencies. In accordance with these agencies, you may be required to provide information such as the
following to the end user.
WARNING
"This equipment generates and uses R.F. energy, and if not installed and used in accordance with the
Instruction Manual, it may cause interference to radio communications. It has been tested and found to
comply with the appropriate limits for a telecommunication device. The limits are designed to provide
reasonable protection against such interference, when operated in a commercial environment. Operation of
this equipment in a residential area could cause interference, in which case the user, at his own expense, will
be required to take whatever measures may be required to correct the interference."

ARIA SOHO IP Hardware Description and Installation Manual Issue 1
December, 2008
Revision History
ISSUE DATE CONTENTS OF CHANGES REMARK
ISSUE 1.0 2008.12 Initial Release

ARIA SOHO IP Hardware Description and Installation Manual Issue 1
December, 2008
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Table of Contents
1 INTRODUCTION...................................................................................................1
1.1 Important Safety Instructions ..........................................................................................1
1.1.1 Safety Requirements ................................................................................................................ 1
1.2 Precaution .......................................................................................................................2
1.2.1 Caution ................................................................................................................................... 2
1.2.2 Disposal of Old Appliance......................................................................................................... 2
1.3 Manual Usage ....................................................................................................................3
1.4 The list of abbreviations...................................................................................................4
2 SYSTEM OVERVIEW ...........................................................................................6
2.1 ARIA SOHO IP System Highlights...................................................................................6
2.1.1 System Connection Diagram.................................................................................................... 6
2.2 System Components.........................................................................................................7
2.3 Specifications....................................................................................................................9
2.3.1 General Specifications .............................................................................................................. 9
2.3.2 System Capacity ..................................................................................................................... 10
3 KSU INSTALLATION..........................................................................................11
3.1 Pre-Installation.................................................................................................................11
3.1.1 Safety Installation Instructions ................................................................................................ 11
3.1.2 Installation precautions ........................................................................................................... 11
3.1.3 Wiring Precautions.................................................................................................................. 11
3.2 KSU Installation...............................................................................................................12
3.2.1 Unpacking ............................................................................................................................... 12
3.2.2 KSU Exterior and Dimension .................................................................................................. 13
3.2.3 Opening and Closing the Front Cover.................................................................................... 14
3.2.4 Power Supply Unit Installation ................................................................................................ 16
3.2.5 Frame Ground Connection ..................................................................................................... 17
3.2.6 External Backup Battery Installation....................................................................................... 18
3.2.7 KSU Mounting ......................................................................................................................... 19
3.3 Expansion KSU Installation ...........................................................................................23
3.3.1 Unpacking ............................................................................................................................... 23
3.3.2 Connecting Expansion KSU to Basic KSU............................................................................. 24
3.3.3 Expansion KSU Mounting....................................................................................................... 25
4 BOARD INSTALLATION....................................................................................29
4.1 Installation of the Boards...............................................................................................29
4.2 Main Board Unit (MBU)...................................................................................................30
4.3 Expansion Main Board Unit (EMBU) ............................................................................. 34

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4.4 Installation of the CO Line & Extension Board............................................................37
4.4.1 CHB308 (3 CO Line and 8 Hybrid Interface Board)............................................................... 37
4.4.2 CSB316 (3 CO and 16 SLT Interface Board)......................................................................... 39
4.4.3 SLIB8 (8 SLT Interface Board) ............................................................................................... 41
4.4.4 VOIB (Voice over Internet protocol Board (4ch)) ................................................................... 42
4.4.5 PRHB8 (PRI and 8 Hybrid Interface Board)........................................................................... 44
4.5 Other Board Installations ...............................................................................................46
4.5.1 Voice Mail Interface Unit (VMIU)/ Auto Attendant Function Unit (AAFU) .............................. 46
4.5.2 Modem Function Unit (MODU) ............................................................................................... 47
4.5.3 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) ................................ 47
4.5.4 CMU12PR (Call Metering-12KHz and Polarity Reversal Detection Unit ............................... 47
5 TERMINAL CONNECTION AND WIRING METHOD........................................48
5.1 Terminal and Door Phone Models.................................................................................48
5.1.1 Terminal Cabling Distance...................................................................................................... 50
5.1.2 Basic Terminal Connection..................................................................................................... 51
5.1.3 Connecting Additional Terminals............................................................................................ 52
5.2 Cable Wiring.....................................................................................................................53
5.2.1 Wall Mount Wiring................................................................................................................... 53
5.2.2 Rack Mount Wiring.................................................................................................................. 54
6 STARTING THE ARIA SOHO IP........................................................................55
6.1 Before Starting the ARIA SOHO IP System..................................................................55
6.2 Basic Programming ........................................................................................................56
6.2.1 DKT Programming .................................................................................................................. 56
6.2.2 Entering the Programming Mode............................................................................................ 57
6.2.3 Pre-Programming.................................................................................................................... 58
7 TROUBLESHOOTING........................................................................................64

ARIA SOHO IP Hardware Description and Installation Manual Issue 1
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1 I IN
NT TR RO OD DU UC CT TI IO ON N
1.1 Important Safety Instructions
1.1.1 Safety Requirements
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and other personal injury, including the following:
Please read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. A damp cloth should be used for
cleaning; do not use liquid or aerosol cleaners.
Do not use this product near water, such as in a bathtub, washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
Do not place this product on an unstable stand or table. The product may fall, causing serious
damage to the product or serious injury.
Slots and openings in the KSU and the back or bottom are provided for ventilation, to protect it
from overheating, these openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, or other similar surface. This product should
never be placed near or over a radiator or other heat source. This product should not be placed
in a built-in installation without proper ventilation.
This product should be operated only from the type of power source indicated on the product
label. If you are not sure of the type of power supply to your location, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not locate this product where the cord could
be abused by people walking on it.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
Never push objects of any kind into this product through KSU slots or connectors as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product. Instead, take it to a
qualified person when service or repair work is required. Opening or removing covers may
expose you to dangerous voltages or other risk. Incorrect reassemble can cause electric shock
when the appliance is subsequently used.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions because improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
If the product has been dropped or the KSU has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock
from lightning.
In the event of a gas leak, do not use the telephone near the leak.

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1.2 Precaution
Keep the system away from heating appliances and electrical noise generating devices such as
florescent lamps, motors and televisions. These noise sources can interfere with the
performance of the ARIA SOHO IP System.
This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and
vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc. into the system. If the system does not operate properly,
the equipment should be repaired by an authorized LG-Nortel service center.
Do not use benzene, paint thinner, or an abrasive powder to clean the KSU. Wipe it with a soft
cloth only.
1.2.1 Caution
This system should only be installed and serviced by qualified service personnel.
When a failure occurs which exposes any internal parts, disconnect the power supply cord
immediately and return this system to your dealer.
To prevent the risk of fire, electric shock or energy hazard, do not expose this product to rain or
any type of moisture.
To protect PCB from static electricity, discharge body static before touching connectors and/or
components by touching ground or wearing a ground strap.
WARNING
Danger of explosion if battery is not correctly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
1.2.2 Disposal of Old Appliance
When the displayed symbol (crossed-out wheeled bin) is adhered to a product, it designates the product is covered by
the European Directive 2002/96/EC.
All electric and electronic products should be only be disposed of in special collection
facilities appointed by government or local/municipal authorities.
The correct disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
For more detailed information about disposal of your old appliances, please contact
your city office, waste disposal service or the place of product purchase.

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1.3 Manual Usage
This document provides general information covering the hardware description and installation of the ARIA SOHO IP
System. While every effort has been taken to ensure the accuracy of this information LG-Nortel makes no warranty of
accuracy or interpretations thereof.
Section 2. System Overview
Provides general information on the ARIA SOHO IP System, including the system specifications and capacity.
Section 3. KSU Installation
Describes detailed instructions for planning the installation site and procedures to install the ARIA SOHO IP System.
Section 4. Board Installation
Describes detailed instructions for installing components of the ARIA SOHO IP Board.
Section 5. Terminal Connections and Wiring Method
Describes the kinds of terminals, maximum distance, and other device connections for the terminal.
Section 6. Starting the ARIA SOHO IP System
Provides general information for starting the System and basic Admin programming.
Section 7. Troubleshooting
Provides information on the ARIA SOHO IP System and deals with common troubleshooting issues.

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1.4 The list of abbreviations
AAFU: Auto Attendant Function Unit
AC: Alternating Current
ACD: Automatic Call Distributor
ADPCM: Adaptive Differential Pulse Code Modulation
AIS : Alarm Indication Signal
ARM7TDMI: a 16-bit/32-bit RISC CPU designed by ARM
ASIC: a BASIC dialect and shareware compiler for MS-DOS systems
AWG: American Wire Gauge
CEPT: European Conference of Postal and Telecommunications Administrations
CHB308: 3 CO lines and 8 hybrid interface board
CID: Caller ID
CMU50PR: Call Metering (50KHz) and Polarity Reversal Detection Unit
CMU12PR: Call Metering (12KHz or 16KHz) and Polarity Reversal Detection Unit
CN: Connector
CO: Central Office
CPU: Central Processing Unit
CSB316: 3 CO lines and 16 SLT interface board
DC: Direct Current
DKTU: Digital Key Telephone Unit
DSP: Digital signal processing
DSS: Direct Station Selection
DTMF: Dual Tone Multi Frequency
EMI: Electromagnetic Interference
ESD: Electrostatic Discharge
ETS: European Telecommunications Standards
FSK: Frequency-shift keying
GND: Ground
IP: Internet Protocol
JTAG: Joint Test Action Group
KSU: Key Service Unit
LAN: Local Area Network
Max.: Maximum
MBU: Mother Board Unit
Min.: Minimum
MJ: Modular Jack
MODU: Modem Unit
MOHU: Music On Hold Unit
NT: Network Terminal
PCB: Printed Circuit Board
PCM: Pulse Code Modulation
PFTU: Power Failure Transfer Unit
PSTN: Public Switched Telephone Network
PSU: Power Supply Unit
RX: Receive Signal
SLIB8: Single Line Interface Board with 8ports
SLT: Single Line Telephone
SMS: Short Message Service

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TD: Transmitted Data
TDM: Time Division Multiplexing
TE: Terminal Equipment
TEGND: Terminal Equipment Ground
TX: Transmitting signal
UCD: User Call Distribution
UL: Underwriters Laboratories
UTP: Unshielded Twisted Pair
VR: Voice Ring
VT: Voice Tip
VMIU: Voice Mail Interface Unit
VOIB: Voice Over Internet Protocol interface Board
VOIP: Voice over IP
VOIU: Voice Over Internet Protocol Interface Unit

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2 S SY
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2.1 ARIA SOHO IP System Highlights
Features of the ARIA SOHO IP System include:
9Flexible architecture
9Simplifying system structure
9Powerful PC application via LAN, Modem, RS-232C
9Enhanced voice features
9Simple installation & efficient system management
- Remote admin & software upgrade through LAN connection
- Remote admin & software upgrade through PSTN modem
9Value-Added features
- Distinctive voice mail (ADPCM 32 Kbps)
- Basic CID (CO & SLT) Function
- 8 Poly internal MOH (13 Music sources)
2.1.1 System Connection Diagram
The following Figure shows the components that make up the ARIA SOHO IP System:
FIGURE 2.1.1 SYSTEM CONNECTION DIAGRAM

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2.2 System Components
BASIC KSU
ITEM OPTION BOARD DESCRIPTION
KSU Key Service Unit
PSU Power Supply Unit
MBU Main Board Unit (3CO, 1DKT and 7 Hybrid)
CO and
Extension Boards
CO Line and DKT/SLT interface boards
(CHB308, CSB316, SLIB8, PRHB8 and VOIB)
Main Board
Other Boards VMIU, AAFU, MODU, CMU50PR, CMU12PR can be installed
3CO Lines and 8 Hybrid Interface Board
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection Unit
(3 channels)
CHB308
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)
3 CO Lines and 16 SLT Interface Board
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection Unit
(3 channels)
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)
CSB316
SLU8 8 SLT Interface Unit Installed on CSB316 as a default
SLIB8 8 SLT Interface Board
Voice over IP Board (4ch)
VOIB
VOIU Voice over IP unit (4ch)
PRI and 8 Hybrid Interface Board
CO Line and
Extension
Boards
PRHB8
SLU8 8 SLT Interface Unit Installed on PRHB8 as a default
VMIU Voice Mail Interface Unit, 4 channels
AAFU Auto Attendant Function Unit, 4 channels
MODU MODEM unit (33Kbps)
CMU50PR Call Meeting (50Hz) and Polarity Reversal Detection Unit
(3 channels)
Other Boards
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)

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EXPANSION KSU
ITEM OPTION BOARD DESCRIPTION
KSU Key Service Unit
PSU Power Supply Unit
EMBU Expansion Main Board Unit (3 CO and 8 Hybrid)
CO and
Extension Boards
CO Line and DKT/SLT interface Boards
(CHB308, CSB316, SLIB8)
Main Board
Other Boards CMU12PR, CMU50PR can be installed
3 CO Lines and 8 Hybrid Interface Board
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection Unit
(3 channels)
CHB308
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)
3 CO Lines and 16 SLT Interface Board
CMU50PR Call Metering (50 Hz) and Polarity Reversal Detection Unit
(3 channels)
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)
CSB316
SLU8 8 SLT Interface Unit. Installed on CSB316 as a default.
CO Line and
Extension
Boards
SLIB8 8 SLT Interface Board
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection Unit
(3 channels)
Other Boards
CMU12PR Call Metering (12KHz or 16KHz) and Polarity Reversal
Detection Unit (3 channels)

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2.3 Specifications
2.3.1 General Specifications
ITEM DESCRIPTION SPECIFICATION
CPU ARM7 TDMI core(32bit, 50MHz)
Switching Device Custom Mixed-Signal ASIC Device
Memory Back-up Duration 7years
AC Voltage Input 100~240 +/- 10% Volt AC @47-63Hz
AC Power consumption 90W
AC Input Fuse 2A @250Volt AC
PSU
DC Output Voltage +5, -5, +27, +30Volt DC
Input Voltage +24 Volt DC(+12VDC x 2ea)
Battery Fuse 5.0A @250Volt AC
Charging Current Max. 200mA
External Backup Battery
Battery Load Current Max. 3A (only BKSU), Max. 6A ( BKSU + EKSU )
Ring Signal 75Vrms, 25Hz
External Relay Contact 1A @30Volt DC
Music Source Input 0dBm @600ohm
External Paging Port 0dBm @600ohm
Ring Detect Sensitivity 30Vrms @16-55Hz
Frequency Deviation Less than +/-1.8%
Signal Rise Time 5ms
Tone Duration, on time Min. 50 ms, Normally 100ms
DTMF Dialing
Inter-digit Time Min. 30ms, Normally 100ms
Pulse Rate 10PPS
Pulse Dialing
Break/Make Ratio 60/40% or 66/33%
Temperature 0 (oC) – 40 (oC)
Operating Environment
Humidity 0 - 80% (non-condensing)
KSU 339mm(W) x 288mm(H) x 85mm(D)
Dimension
Expansion KSU 339mm(W) x 288mm(H) x 85mm(D)
KSU 1.8Kg
Weight
Expansion KSU 1.8Kg
Analog Modem Bell, ITU-T, V.34 V.32BIS, V.90
Speed 300bps up to 33Kbps speed rate
MODU
Connection Automatic rate negotiation
LAN Interface 10 Base-T Ethernet (IEEE 802.3)
Speed 10 Mbps (Auto-Negotiation)
Duplex Half Duplex or Full Duplex (Auto-Negotiation)
VOIP Protocol H.323 Revision 2
Voice Compression G.711/G.726/G729/G.723.1
Voice/Fax Switching T.38
VOIB
Echo cancellation G.165

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2.3.2 System Capacity
DESCRIPTION CAPACITY/BOARD TOTAL
Time Slots 128
CO Line Ports 3/MBU, 3/EMBU, 3/CHB308, 3/CSB316,
8/VOIB, 30/PRHB8
Max. 36
Max Direct Station (DKT, SLT,
DSS) Connections
8/MBU, 8/EMBU, 8/CHB308, 16/CSB316,
8/VOIB, 8/PRHB8
Max. 48
External relay contact 2/MBU 2
LAN MBU, VOIB, PRHB8 3
MODEM Channel 1/MODU 1
Attendant Positions Max. 5
Intercom Links Non-Blocking
Paging
- All Call
- Internal
1 zone
5 zones
Station Speed Dial 100/station, 24 digits each 500
System Speed Dial 24 digits each 500
Last Number Redial 15 ~ 50(by admin programming) 32 digits
CO Line Group 8 8
Station Group 10 10
Conference 3~15 Party All ports are
available
Multi-Conference 3~15 Party Max. 3 groups
Internal MOH (13 Music Sources) 1/MBU 1
External MOH 1/MBU 1
External Paging port 1/MBU 1
External Relay Contact 2/MBU, 2/EMBU 4
Alarm Input 1/MBU 1
RS-232C Port 1/MBU 1
DTMF/CPT Receiver channels 16 chs/MBU 16 chs
FSK Receiver channels 16 chs/MBU 16 chs
PFT Circuit 1/MBU, 1/EMBU, 1/CHB308, 1/CSB316 4

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3 K KS SU U
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3.1 Pre-Installation
Please read the following guidelines concerning installation and connection before installing the ARIA SOHO IP
System. Be sure to comply with applicable local regulations.
3.1.1 Safety Installation Instructions
When installing the telephone wiring, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and personal injury, including the following:
Never install the telephone wiring during a lightning storm.
Never install the telephone jack in wet locations unless the jack is specifically designed for wet
locations.
Never touch un-insulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Anti-static precautions should be taken during installation.
3.1.2 Installation precautions
The ARIA SOHO IP System is designed for wall mounting or a free –standing rack. Avoid installing in the following
places:
In direct sunlight and hot, cold, or humid places. Temperature range = 0 to 40oC.
Places where shocks or vibrations are frequent or strong.
Dusty places, or places where water or oil may come into contact with the System.
Near high-frequency generating devices such as sewing machines or electric welders.
On or near computers, fax machines, or other office equipment, as well as microwave ovens or
air conditioners.
Do not obstruct the openings on the top of the ARIA SOHO IP System.
Do not stack up the optional service boards.
3.1.3 Wiring Precautions
Be sure to follow these precautions when wiring:
Do not wire the telephone cable in parallel with an AC power source, such as a computer, fax
machine, etc. If the cables are run near those wire, shield the cables with metal tubing or use
shielded cables and ground the shields.
If the cables are run on the floor, use protectors to prevent the wires from being stepped on.
Avoid wiring under carpets.
Avoid using the same power supply outlet for computers, fax machine, and other office
equipment to avoid induction noise interruption when using the ARIA SOHO IP near other
machines.
The power and battery switches must be OFF during wiring. After wiring is completed, the power
switch may be turned ON.
Incorrect wiring may cause the ARIA SOHO IP System to operate improperly.
If an extension does not operate properly, disconnect the telephone from the extension line and
then re-connect, or turn the System power OFF and then ON again.
Use twisted pair cable for connecting CO lines.

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3.2 KSU Installation
3.2.1 Unpacking
Open the box and verify that the items shown in Figure 3.2.1 are included:
FIGURE 3.2.1 CARTON CONTENTS
Tie cable
Anchor plug Screw Fuse
CD manual Power cord
Battery cable
Mounting template
Key Service Unit
Relay connector
Rubber feet

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3.2.2 KSU Exterior and Dimension
Figure 3.2.2 shows the exterior and dimensions of the KSU.
FIGURE 3.2.2 KSU EXTERIOR AND DIMENSION

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3.2.3 Opening and Closing the Front Cover
3.2.3.1 Opening the Front Cover
1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 3.2.3.1.
2. Lift the front cover in the direction of the arrow as shown.
FIGURE 3.2.3.1 OPENING THE FRONT COVER

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3.2.3.2 Closing the Front Cover
1. Insert the front cover into the slot on the KSU as shown in Figure 3.2.3.2.
2. Then put the front cover down on the KSU in the direction of the arrow, as shown.
3. Turn the screws clockwise to tighten and close the Cord Cover as in the Figure.
FIGURE 3.2.3.2 CLOSING THE FRONT COVER
NOTE—Prior to operation, the front cover of the ARIA SOHO IP must be closed and the screws tightened.