LG G Flex User manual

LG G Flex
Some content in this user guide doesn’t apply
to CREDO phones. This includes:
o Sprint customer service phone numbers,
support and account information
o Sprint activation instructions
o Sprint-specific services and features
(including but not limited to: Scout,
Sprint TV & Movies, Sprint Music Plus,
Sprint Zone, CBS Sports and Sprint
Worldwide service)
User Guide
Please Note
To activate your phone, please visit
credomobile.com/activate. For CREDO
customer service, please call 800-411-0848.

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Availableapplicationsandservicesaresubjecttochangeatanytime.

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Table of Contents
GetStarted 1
YourPhoneataGlance 1
SetUpYourPhone 1
ActivateYourPhone 2
MakeYourFirstCall 3
SetUpYourVoicemail 3
SprintAccountInformationandHelp 3
SprintAccountPasswords 4
ManageYourAccount 4
SprintSupportServices 5
PhoneBasics 6
YourPhoneOverview 6
Plug&Pop 8
TurnYourPhoneOnandOff 9
TurnYourScreenOnandOff 10
LockandUnlockYourPhone 10
TouchscreenNavigation 11
GuestMode 12
SettingUpGuestMode 12
UsingGuestMode 13
HardwareKeyControlMode 13
BatteryandCharger 14
ExtendYourBatteryLife 15
PhoneFunctionKeys 16
MenuKey 16
WorkwithMenus 16
NotificationsPanel 18
HomeKey 19
BackKey 19
YourHomeScreen 19
HomeScreen 19
ExtendedHomeScreen 20
UsetheApplicationsKey 21

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Applications:HowtoView,OpenandSwitch 21
Applications 23
CustomizeYourHomeScreen 27
AddandRemoveWidgetsontheHomeScreen 28
ChangethePhone'sWallpaper 28
CustomizeApplicationsIconsontheHomeScreen 29
AccessRecently-UsedApplications 30
SlideAside 30
HomeScreenCleanView 31
QuickAccess 31
ChangetheScreenOrientation 32
StatusBar 32
EnterTextWiththeOn-screenKeyboard 35
TipsforEditingText 38
SearchYourPhoneandtheWeb 38
PhoneandWebSearchUsingTextEntry 39
PhoneandWebSearchUsingVoiceCommand 40
UsingClipTray 40
TextLink 40
PhoneCalls 42
MakePhoneCalls 42
CallUsingthePhoneDialer 42
DialingOptions 43
MissedCallNotification 43
CallEmergencyNumbers 43
In-CallOptions 44
DialandSavePhoneNumbersWithPauses 45
DialFromtheContactsList 45
UseDirectDialing 46
Plus(+)CodeDialing 46
ReceivePhoneCalls 46
VisualVoicemail 47
SetUpVisualVoicemail 47
ReviewVisualVoicemail 48
ListentoMultipleVoicemailMessages 49
VisualVoicemailOptions 49
ConfigureVisualVoicemailSettings 49

iii
ChangeYourMainGreetingviatheVoicemailMenu 50
EdittheDisplayNameviatheVoicemailMenu 51
Voicemail(Traditional) 51
SetUpVoicemail 51
VoicemailNotification 52
RetrieveYourVoicemailMessages 52
PhoneCallOptions 53
CallerID 53
CallWaiting 53
3-wayCalling 54
CallForwarding 54
In-callOptions 55
SetUpSpeedDialing 56
CallLogs 57
SaveaPhoneNumber 59
FindaPhoneNumber 60
Text-to-Speech 60
Contacts 61
GetStartedwithContacts 61
AddaContact 62
AddaContacttoYourFavorites 63
EditaContactsEntry 63
CommunicatewithYourContacts 66
Import,Export,andShareContacts 68
ImportContactsFromYourInternalStorage 68
ExportContactstoYourInternalStorage 68
ShareaContact 68
JoiningandSeparatingContacts 69
SynchronizeAccounts 69
SynchronizeYourGoogleAccount 69
SynchronizeYourCorporateAccount 70
AccountsandMessaging 72
Gmail 72
CreateaGoogleAccount 72
SignIntoYourGoogleAccount 72
AccessGmail 73
SendaGmailMessage 75

iv
ReadandReplytoGmailMessages 76
ChangeGmailSettings 78
Email 79
AddanEmailAccount(POP3orIMAP) 80
CorporateEmail(Outlook) 81
OpenEmail 82
CreateandSendEmail 82
ReplytoorDeleteanEmailMessage 83
ConfigureandSyncCorporateEmailSettings 83
TextandMultimediaMessaging 85
ComposeTextMessages 85
ReadandReplytoTextMessages 86
SendaMultimediaMessage(MMS) 87
SaveandResumeaDraftMessage 88
ManagingMessageConversations 88
DeleteMessages 89
TextandMultimediaMessageOptions 90
SocialNetworkingAccounts 92
Facebook 92
GoogleHangouts 93
SynchronizeAccounts 93
SynchronizeYourGoogleAccount 94
SynchronizeYourCorporateAccount 94
AppsandEntertainment 96
GooglePlayStore 96
SprintID 97
SprintApplications 98
Music 99
GooglePlayMusic 99
MusicPlayer 99
BackUpYourDownloadedMusicFiles 100
YouTube 101
GPSNavigation 101
GoogleMaps™ 101
Scout™byTelenav 103
GoogleNavigation 104
WebandData 105

v
ConnectWi-Fi 105
TurnWi-FiOnandConnecttoaNetwork 105
AddaWi-FiNetwork 106
Wi-FiDirect 106
DataServicesGeneralInformation(3Gand4GNetworks) 107
4G 107
YourUserName 108
LaunchaWebConnection 108
DataConnectionStatusandIndicators 108
VirtualPrivateNetworks(VPN) 109
PrepareYourPhoneforVPNConnection 109
SetUpSecureCredentialStorage 109
AddaVPNConnection 110
ConnecttoorDisconnectFromaVPN 110
Browser 111
LearntoNavigatetheBrowser 111
GotoaSpecificWebsite 112
BrowserMenu 112
AdjustBrowserSettings 113
CreateWebsiteSettings 114
CreateBookmarks 114
CameraandVideo 116
TakePictures 116
CameraSettings 116
Multi-pointAutofocus 118
SuperZooming 118
Shot&Clear 118
ViewYourPictures 119
GalleryOptions 119
AssignPictures 120
RecordVideos 121
VideoSettings 121
DualRecording 122
TrackingZoom 123
AudioZoom 124
TrackingFocus 125
VideoGalleryOptions 125

vi
LiveZoom 126
DualPlay 127
VideoEditor 127
ToolsandCalendar 130
QuickTheater 130
QSlide 130
QuickMemo 131
QuickRemote 132
QuickTranslator 134
VuTalk 135
VoiceMate 137
VoiceCommand 138
DualWindow 139
Notebook 139
Calendar 141
ChangeCalendarView 141
ViewEventDetails 144
CreateanEvent 144
EditorDeleteanEvent 145
SetanEventReminder 145
RespondtoanEventReminder 146
DisplayandSynchronizeCalendars 146
ChangeCalendarSettings 147
Folders 147
Alarm/Clock 148
Tasks 150
Calculator 152
Bluetooth 153
TurnBluetoothOnandOff 153
BluetoothSettingsMenu 153
PairingBluetoothDevices 154
SendItemsviaBluetooth 155
DisconnectBluetoothConnectionDuringanActiveCall 156
SmartShare 156
EnjoyContentViaaVarietyofDevices 156
EnjoyContentfromNearbyDevices 157
UsingContentfromtheCloud 158

vii
TransferUserContentsFromanAndroidPhonetoYourLGGFlex 159
TransferViaPCorLaptop 159
TransferViaBluetoothConnection 160
TransferViaCloudStorage 161
UpdateYourPhone 161
Settings 163
WirelessNetworks 163
AirplaneMode 163
Wi-FiSettings 164
BluetoothSettings 164
MobileData 164
CallSettings 164
VoicemailSettings 164
SmartDialing 164
NorthAmericanDialing 165
InternationalDialing 165
IncomingCallPop-up 165
CallReject 165
DeclinewithMessage 165
PrivacyKeeper 166
AutoAnswer 166
TTYMode 166
HearingAids 167
ProximitySensor 167
VoiceEnhancement 167
SaveUnknownNumbers 167
PowerButtonEndsCall 168
RoamingSettings 168
RoamingMode 169
RoamingGuard 169
DataRoamGuard 170
Share&Connect 170
NFCSettings 170
Direct/AndroidBeam 171
SmartShareBeam 171
Miracast 171
WirelessStorage 172

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MoreSettings 172
USBTethering 172
Wi-FiHotspot 172
BluetoothTethering 173
MobileNetworksSettings 173
VPNSettings 174
DeviceSettings 174
SoundSettings 174
Ringtone&VibrationSettings 176
DisplaySettings 179
HomeScreen 183
LockScreen 184
Gestures 188
One-handedOperation 190
Storage 191
Battery 191
Apps 191
Multitasking 192
PersonalSettings 193
Accounts&Sync 193
Cloud 193
GuestMode 194
LocationAccess 195
Security 196
Language&InputSettings 196
Backup&Reset 197
SystemSettings 199
Date&Time 199
Accessibility 199
PCConnection 201
Accessory 201
ActivateThisDevice 202
SystemUpdates 202
AboutPhone 203
ImportantMessages 204
CopyrightInformation 205
Index 206

Get Started 1
Get Started
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandSprintservicefor
thefirsttime.
Your Phone at a Glance
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Set Up Your Phone
Youmustfirstchargethephone.
1. Chargeyourphone.
l ConnectthechargingadapterandUSBcableasshown;theLGlogoonthecharging
adaptershouldfacetowardyou.

Get Started 2
l PlugoneendoftheUSBcableintothephone'sCharger/AccessoryPortandtheotherend
intoanelectricaloutlet.Thechargetimevariesdependinguponthebatterylevel.
Note:Yourphone‘sbatteryshouldhaveenoughchargeforthephonetoturnonandfindasignal,
setupvoicemail,andmakeacall.Youshouldfullychargethebatteryassoonaspossible.
2. PressandholdthePower/Lock Button toturnthephoneon.
l Ifyourphoneisactivated,itwillturnon,searchforSprintservice,andbeginthesetup
application.
l Ifyourphoneisnotyetactivated,seeActivateYourPhoneformoreinformation.
Activate Your Phone
Followtheinstructionsbelowtoactivateyourphoneifithasnotalreadybeenactivated.Depending
onyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseoryoumay
needtoactivateitonyourSprintaccount.
n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttime,youshouldseeaHands Free Activation
screen,whichmaybefollowedbyaPRL UpdatescreenandaFirmware Updatescreen.
Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
l Activate on your computer:
o Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone.
l Activate on your phone:
o Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o TouchActivatetooverrideauto-activationandstartthemanualactivationwizard.
o Followtheon-screenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivated,visitsprint.com/support
forassistance.IfyoudonothaveaccesstotheInternet,callSprintCustomerServiceat1-888-211-
4727fromanotherphone.
Tip:DonotpressthePower/LockButton whilethephoneisbeingactivated.Pressing
Power/LockButton cancelstheactivationprocess.

Get Started 3
Note:Ifyouarehavingdifficultywithactivation,visitsprint.com/support.
Make Your First Call
Onceyourphoneisactivated,youcanmakephonecalls.
1. Tap > .
2. Usethedialpadtoenteraphonenumber.
l Ifyouenterawrongnumber,tap toerasedigitsonebyone.
l Toerasetheentirenumber,touchandhold .
3. Tap todialthenumber.
Note:Yourphone'sbatteryshouldhaveenoughchargeforyourphonetoturnonandfindasignal,
setupyourvoicemail,andmakeacall.Youshouldfullychargeyourbatteryassoonaspossible.
Set Up Your Voicemail
Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin
useorturnedoff.YoushouldsetupyourSprintvoicemailandpersonalgreetingassoonasyour
phoneisactivated.Alwaysuseapasswordtoprotectagainstunauthorizedaccess.
1. Tap > .
2. Touchandhold .
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.
Note:Sprintstronglyrecommendsthatyoucreateapasswordwhensettingupyourvoicemailto
protectagainstunauthorizedaccess.Withoutapassword,anyonewhohasaccesstoyourphoneis
abletoaccessyourvoicemailmessages.
Sprint Account Information and Help
Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.

Get Started 4
Sprint Account Passwords
AsaSprintcustomer,youenjoyunlimitedaccesstoyourpersonalaccountinformation,your
voicemailaccount,andyourdataservicesaccount.Toensurethatnooneelsehasaccesstoyour
information,youwillneedtocreatepasswordstoprotectyourprivacy.
AccountUserNameandPassword
Ifyouaretheaccountowner,youwillcreateanaccountusernameandpasswordwhenyousignon
tosprint.com/mysprint.(ClickSign in/Register>Sign up now!togetstarted.)Ifyouarenotthe
accountowner(ifsomeoneelsereceivesthebillforyourSprintservice),youcangetasub-account
passwordatsprint.com/mysprint.
VoicemailPassword
You‘llcreateyourvoicemailpassword(orpasscode)whenyousetupyourvoicemail.SeeSetUp
YourVoicemailformoreinformationonyourvoicemailpassword.
DataServicesPassword
WithyourSprintphone,youmayelecttosetupanoptionaldataservicespasswordtocontrolaccess
andauthorizePremiumServicepurchases.
Formoreinformation,ortochangeyourpasswords,signontosprint.com/mysprint.
Manage Your Account
ManageyourSprintaccountfromyourcomputer,yourSprintphone,oranyotherphone.
Online: sprint.com/mysprint
n Accessyouraccountinformation.
n Checkyourminutesused(dependingonyourSprintserviceplan).
n Viewandpayyourbill.
n EnrollinSprintonlinebillingandautomaticpayment.
n Purchaseaccessories.
n ShopforthelatestSprintphones.
n ViewavailableSprintserviceplansandoptions.
n Learnmoreaboutdataservicesandotherproductslikegames,ringers,screensavers,and
more.
From Your Sprint Phone

Get Started 5
n Fromthedialscreen,tap   toaccessasummaryofyourSprintserviceplanorget
answerstootherquestions.
n Fromthedialscreen,tap   tomakeapayment.
n Fromthedialscreen,tap   tocheckminuteusageandaccountbalance.
Sprint Support Services
Sprint411andSprintOperatorServicesletyoueasilyaccessinformationandcallingassistance
fromyourSprintphone.
Sprint411
Sprint411givesyouaccesstoavarietyofservicesandinformation,includingresidential,business,
andgovernmentlistings;movielistingsorshowtimes;drivingdirections,restaurantreservations,and
majorlocaleventinformation.Youcangetuptothreepiecesofinformationpercall,andtheoperator
canautomaticallyconnectyourcallatnoadditionalcharge.
Thereisaper-callchargetouseSprint411,andyouwillbebilledforairtime.
n Fromthedialscreen,tap    .
SprintOperatorServices
SprintOperatorServicesprovidesassistancewhenyouplacecollectcallsorwhenyouplacecalls
billedtoalocaltelephonecallingcardorthirdparty.
n Fromthedialscreen,tap  .
Formoreinformationortoseethelatestinproductsandservices,visitusonlineat
sprint.com/mysprint.

Phone Basics 6
Phone Basics
Yourphoneispackedwithfeaturesthatsimplifyyourlifeandexpandyourabilitytostayconnectedto
thepeopleandinformationthatareimportanttoyou.Thefollowingtopicswillintroducethebasic
functionsandfeaturesofyourphone.
Tip:PhoneSoftwareUpgrades–Updatestoyourphone‘ssoftwaremaybecomeavailablefrom
timetotime.Sprintwillautomaticallyuploadcriticalupdatestoyourphone.Youcanalsousethe
menutocheckforanddownloadupdates.Tap > >System settings>System updates.
Your Phone Overview
Theillustrationsanddescriptionsbelowoutlineyourphone’sbasiclayout.
FrontView
1. Proximity Sensorsensesproximitytowardsotherobjects(suchasyourhead)sothattouch
commandsarenotaccidentallyactivatedduringacall.
Note:Pleasebecarefulnottocoverthesensorswithaprotectivefilm,pouch,oraprotectivecase
notauthorizedbyLG.
2. Front-Facing Camera Lensallowsyoutotakepicturesandvideoofyourself.Alsoletsyou
participateinvideochats.
3. Touchscreendisplaysalltheinformationneededtooperateyourphone,suchasthe
applications,callstatus,theContactslist,thedateandtime,andthesignalandbatterystrength.

Phone Basics 7
4. Back Keyreturnstothepreviousscreen.Italsoclosespop-updisplayitemssuchasmenusand
dialogboxes.
5. Home KeyreturnstotheHomescreen.Ifyou'realreadyviewingoneofextensioncanvases,it
opensthecentralHomescreen.Touchandholdtodisplayrecentlyusedapplications.
6. MicrophoneTransmitsyourvoicetotheothercallerandisusedforvoice-activatedfunctions.
7. 3.5mm Headset Jackallowsyoutopluginaheadsetforconvenient,hands-freeconversations.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
8. Menu Keyallowsyoutoaccessyourphone'smainfunctionsmenufromtheHomescreen:Add
apps&widgets,Theme,Homescreensettings,LockscreensettingsandSystemsettings.While
usinganapplication,taptoopenalistofavailableoptions.
9. Apps IconopenstheApplicationsscreentoviewinstalledapplications.
10. Notification LEDflashesfrontnotificationLEDwhenyoureceivenotifications,suchasan
incomingcall,ifyouenablethisfeature.
11. Earpieceletsyouhearthecallerandautomatedprompts.
RearView
Note:Thebackcoverofthisproductappliesa“self-healing”technology,whichself-repairsminor
scratchesinjustafewminutes.Minorscratchesarethosecausedbyordinaryandnormaluseofthe
phone.Scratchescausedbyabrasivesurface,misuse,includingbutnotlimitedtointentional
scratches,anddamagescausedbyafallordroppingtheproduct,maynotdisappear.The“self-
healing”resultsmayvarydependingontheextentofthedamageaswellasotherconditions.Any
warrantyonthe“self-healing”isherebyexpresslyexcluded.

Phone Basics 8
CAUTION!Theflexibilityofthisproductislimitedtowithstandordinaryandnormaluse.Thisphone
maybebentflatupto180degreesforalimitedperiodoftimebutshouldnotbebentinward.
Damagescausedbymisuse,includingbutnotlimitedtointentionallybendingorcontinuallyexerting
forceontheproduct,mayleadtopermanentdamagetothedisplayand/orotherpartsandfunctions
ofthephone.
1. IR (infrared) LEDusesinfraredtocommunicatewithdevicesusingtheQuickRemoteapp.
2. Power/Lock Buttonlocksthescreen.Pressandholdtoopenthephoneoptionsmenuforthe
followingoptions:Power off,Power off and restart,andTurn on/off Airplane mode.You
canalsoquicklyswitchtoSilentmode ,Vibrationmode orSoundmode .
3. NFC Touch PointtapthebackofyourphonetoanNFCtagoranotherNFCcompatibledevice
inthislocation.
4. Charger/ Accessory PortallowsyoutoconnectthephonechargeroranoptionalUSBcable.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
5. Speakerletsyouhearthedifferentringersandsounds.Thespeakeralsoletsyouhearthe
caller’svoiceinspeakerphonemode.
6. Volume Buttonallowyoutoadjusttheringerandmediavolumes,ortoadjustthein-callvolume
duringacall.
7. LED flashesrearnotificationLEDwhenyoureceivenotifications,suchasanincomingcall,ifyou
enablethisfeature.
8. Flashhelpsyoutakepicturesandvideoindimlighting.
9. Back-Facing Camera Lensletsyoutakepicturesandrecordvideos.
10. Micro SIM card trayinsertthemicroSIMintothistray.
Plug & Pop
Plug&PopallowsyoutoquicklychooseappstousewhenplugginginanearphoneorOn-the-Go
device,suchasamouseorkeyboard.
1. PluginanearphoneorOTG(On-the-Go)devices(e.g.,mouse,keyboard,etc.).
2. Theapplicationspanelwilldisplayatthebottomofthescreenandyoucanselectanapptorun.
Note:Youcanedittheapplicationstodisplayonthepanelandsetnottoshowtheapplications
panel.
Toaccessthismenu,tap > >System settings>Accessory>QuickWindow case,
USBstorageorEarphone.TapEdit app paneltoselecttheapplicationsyouwanttomake
availableortaptheswitch toactivateordeactivatethefeature.

Phone Basics 9
Turn Your Phone On and Off
Turnyourphoneonandoffandwake-upthescreenbyusingthePower/LockButton .
TurnYourPhoneOn
n PressandholdthePower/LockButton .
Onceyourphoneison,itmaydisplay“SearchingforService.”Whenyourphonefindsasignal,it
entersstandbymode–thephone‘sidlestate.Atthispoint,youarereadytobeginmakingand
receivingcalls.
Ifyourphoneisunabletofindasignalafter15minutesofsearching,aPowerSavefeatureis
automaticallyactivated.Whenasignalisfound,yourphoneautomaticallyreturnstostandbymode.
InPowerSavemode,yourphonesearchesforasignalperiodicallywithoutyourintervention.You
canalsoinitiateasearchforSprintservicebypressinganykey(whenyourphoneisturnedon).
Tip:ThePowerSavefeatureconservesyourbatterypowerwhenyouareinanareawherethereis
nosignal.
TurnYourPhoneOff
1. PressandholdthePower/LockButton fortwosecondsuntilyouseethePhoneoptionson
thedisplayscreen.
2. TapPower offandthentapOKtopoweroffthephone.
Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).
WakeUptheScreen
Ifyoudon‘tusethephoneforawhile,thescreenandbacklightwillshutofftoconservebattery
power.
1. PressthePower/LockButton .Yourlockscreenwillappear.SeeLockScreen.

Phone Basics 10
2. Swipethescreentoanydirectiontounlockit.Thelastscreenyouwereworkingonopens.(This
isthedefaultlockscreen.)
Note:Whenturningthescreenonfromhorizontalmode,makesureyoudonotcovertheproximity
sensor.Doingsowillturnthescreenoffimmediatelyafterturningiton.
Turn Your Screen On and Off
Youcansetthephonetoturnthescreenonoroffbyquicklydouble-tappingthescreen.
TurntheScreenOn
1. Double-tapthecenteroftheLockscreentoturnthescreenon.
2. Unlockthescreen.
TurntheScreenOff
1. Double-tapanemptyareaoftheHomescreenortheStatusBar.
2. Thescreenwillturnoff.
Note:Doubletaponthecenterareaofthescreen.Ifyoutaponthebottomorthetoparea,the
recognitionratemaydecrease.
YoucanuseScreenon/offinthesmallwindowwhenusingtheQuickWindowCase.Toactivateor
deactivatethefeature,tap > >System settings>Gestures>Screen on/off.
Lock and Unlock Your Phone
Youcanpreventaccidentalscreentouchesfromactivatingphonefunctionsbylockingyourphone.
LockYourPhone
Whenyourphoneislocked,youcanonlyreceiveincomingcallsormakecallsto911.