LG G5 Verizon User manual

Available applications and services are subject to change at any time.


Sprint User Guide
A downloadable, printable guide to your LG G5 and its
features.
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Table of Contents
GETTING STARTED 1
Introduction 2
Set Up Your Phone 3
PartsandFunctions 3
BatteryUse 4
RemovetheBattery 5
InserttheBattery 6
ChargetheBattery 7
NanoSIMCard 8
microSDCard 9
InsertamicroSDCard 9
UnmountthemicroSDCard 10
RemovemicroSDCard 10
FormatmicroSDCard 10
TurnYourPhoneOnandOff 11
UsetheTouchscreen 12
ActivateYourPhone 15
CompletetheSetupScreens 16
Basic Operations 18
Basics 18
HomeScreenandApplications 18
PhoneSettingsMenu 19
PortraitandLandscapeScreenOrientation 19
CaptureScreenshots 20
Applications 20
LaunchApplications 20
PreinstalledApps 21
PhoneNumber 22
AirplaneMode 23
EnterText 23
TouchscreenKeyboards 23
QWERTYKeyboard 24
PhoneKeyboard 25

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TipsforEditingText 25
GoogleAccount 28
CreateaGoogleAccount 28
SignintoYourGoogleAccount 29
GooglePlayStore 30
FindandInstallanApp 30
RequestaRefundforaPaidApp 31
UpdateanApp 31
UninstallanApp 32
GetHelpwithGooglePlay 32
LockandUnlockYourScreen 32
UnlockYourScreenUsingtheKnockCodeFeature 33
UpdateYourPhone 34
UpdateYourPhoneSoftware 34
UpdateYourProfile 37
UpdateYourPRL 37
Your Phone's Home Screen 38
HomeScreenBasics 38
HomeScreenLayout 38
ExtendedHomeScreens 39
StatusBarandNotificationPanel 39
StatusBar 39
NotificationPanel 41
CustomizetheHomeScreen 42
ChangetheWallpaper 42
AddWidgetstotheHomeScreen 43
AddFolderstotheHomeScreen 43
MAKING CONNECTIONS 45
Phone Calls and Voicemail 46
PlaceandAnswerCalls 46
CallUsingthePhoneDialer 46
CallEmergencyNumbers 47
AnswerPhoneCalls 48
In-CallScreenLayoutandOperations 49
PlaceaCallfromContacts 50
CallfromCallLogs 51

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Voicemail 51
VoicemailSetup 51
VisualVoicemailSetup 52
ReviewVisualVoicemail 53
ListentoMultipleVoicemailMessages 54
VisualVoicemailOptions 54
ConfigureVisualVoicemailSettings 54
OptionalCallingServices 56
Wi-FiCalling 56
CallerIDBlocking 57
CallWaiting 57
ConferenceCalling 57
CallForwarding 58
CallSettingsMenu 58
Contacts 62
AddaContact 62
ViewContacts 63
ContactsScreenLayout 64
EditaContact 65
DeleteaContact 65
ShareaContact 65
ImportContacts 66
BackUpContacts 66
Messaging 67
TextandMultimediaMessaging 67
SendaTextMessage 67
SendaMultimediaMessage(MMS) 68
SaveandResumeaDraftMessage 69
NewMessagesNotification 70
ManageMessageConversations 70
TextandMMSOptions 72
Gmail 74
CreateandSendaGmailMessage 74
CheckReceivedGmailMessages 75
UseGmailLabels 76
ArchiveGmailThreads 76

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MuteGmailThreads 76
DeleteGmailThreads 76
SearchGmailMessages 77
ReportSpam 77
AddAnotherGoogle(Gmail)Account 77
SwitchingbetweenGmailAccounts 78
GmailSettings 78
Email 78
SetUpanEmailAccount 79
AddanEmailAccount 79
AddanExchangeAccount 80
ComposeandSendEmail 81
OpenEmailMessages 81
DeleteanEmailAccount 82
ManageYourEmailInbox 82
MicrosoftExchangeEmailFeatures 83
Internet and Social Networking 85
DataServicesGeneralInformation(4GLTEand3GNetworks) 85
4GLTE 85
YourUserName 86
DataConnectionStatusandIndicators 86
ChromeBrowser 86
UsetheBrowser 86
AddaBookmark 87
ViewBrowserHistory 87
OpenNewBrowserTabs 87
BrowserSettings 88
Facebook 88
InstalltheFacebookApponYourPhone 88
UseFacebook 89
Twitter 89
InstalltheTwitterApponYourPhone 89
TweetonTwitter 89
Hangouts 90
Global Services 91
ActivateSprintWorldwideServiceonYourAccount 91

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YourPhone’sSIMCardforInternationalGSMRoaming 91
EnableGlobalRoamingMode 92
SettheCommunicationsMethodforGlobalUse 92
SelectaCarrier 92
MakeandReceiveWorldwideCalls 93
SprintInternationalVoicemailService 93
SetUpYourVoicemailAccessNumberforInternationalUse 94
AccessYourVoicemailInternationally 94
InternationalDataRoaming 95
AccessEmailandDataServicesInternationally 95
ContactSprintforAssistancewithInternationalService 96
Connectivity 98
TransferFilesBetweenYourPhoneandaComputer 98
Wi-Fi 99
TurnWi-FiOnandConnecttoaWirelessNetwork 99
ConfigureWi-FiSettings 100
DisconnectWi-Fi 100
Wi-FiDirect 100
Hotspot 101
Tethering 102
Bluetooth 102
BluetoothInformation 102
EnabletheBluetoothFeature 102
PairBluetoothDevices 103
ConnecttoaPairedBluetoothDevice 104
SendInformationUsingBluetooth 104
ReceiveInformationviaBluetooth 105
ContentSharing 105
PlayingContent 105
SendingorReceivingFiles 106
UsingNearbyDevices 106
ViewingContentfromYourCloud 107
APPS AND ENTERTAINMENT 108
Camera and Video 109
CameraOverview 109
ConfiguringCameraOptions 110

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SwitchingbetweenCameras 111
SwitchtoDualCamera 111
Wide-angleLens 112
ConnectingwithLGFriendsCameras 112
TakePicturesandRecordVideos 112
TakePictures 113
RecordVideos 113
SimpleMode 114
ManualMode 114
BurstShot 115
TakingSelfies 115
GestureShot 115
IntervalShot 115
TakingAuto-selfies 116
GestureView 116
ViewPicturesandVideosUsingGallery 117
EditPictures 118
SharePicturesandVideos 119
SendPicturesorVideosbyEmail 119
SendaPictureorVideobyMultimediaMessage 120
SendPicturesorVideosUsingBluetooth 120
SharePicturesorVideosviaAdditionalAppsorSocialMedia 121
ShareVideosonYouTube 121
CameraSettings 122
SwitchCameras 122
SetCameraFunctions 122
Productivity 124
Calendar 124
AddanEventtotheCalendar 124
ViewCalendarEvents 125
SyncCalendars 125
SynchronizeanMicrosoftExchangeCalendar 126
NavigationApps 126
GoogleMaps 126
Scout 127
GoogleSearch 127

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UseGoogleSearch 127
UseGoogleVoiceSearch 128
Calculator 129
Clock 129
SetAlarms 130
AdditionalClockFeatures 130
Capture+ 131
QuickMemo+ 133
Weather 133
FileManager 133
VoiceRecorder 134
RecentlyUninstalledApps 134
LGHealth 135
QuickRemote 136
Entertainment and Activities 137
Music 137
GooglePlayMusic 137
MusicPlayer 137
SprintMusicPlus 138
BackUpYourDownloadedMusicFiles 140
YouTube 140
ViewYouTubeVideos 140
PostaVideotoYouTube 140
SprintZone 141
SETTINGS 142
Basic Settings 143
Networks Settings 145
AirplaneMode 145
Wi-FiSettings 145
BluetoothSettings 145
MobileDataSettings 146
CallSettings 146
RoamingSettings 146
Share&Connect 148
TetheringSettings 150
MoreSettings 151

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VirtualPrivateNetworks(VPN) 152
PrepareYourPhoneforVPNConnection 152
SetUpSecureCredentialStorage 152
AddaVPNConnection 152
ConnecttoorDisconnectFromaVPN 152
Sound Settings 154
SoundProfile 154
Volume 155
Ringtone 155
RingtoneID 156
VibrationStrength 156
SoundwithVibration 156
VibrateType 157
DoNotDisturb 157
LockScreen 157
Apps 157
NotificationLED 158
MoreSettings 158
Display Settings 160
HomeScreen 160
LockScreen 162
HomeTouchButtons 165
FontType 165
FontSize 166
BoldText 166
Brightness 166
Always-onDisplay 166
Auto-RotateScreen 167
ScreenTimeout 167
MoreSettings 167
General Settings 168
Language&Keyboard 169
Location 170
Accounts&Sync 170
Cloud 170
Accessibility 171

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ShortcutKey 173
GoogleServices 173
Fingerprints&Security 173
SmartSettings 175
Date&Time 175
Storage&USB 175
Battery&PowerSaving 175
Memory 176
SmartCleaning 176
ActivatethisDevice 176
SystemUpdates 176
Apps 176
Tap&Pay 177
Backup&Reset 177
AboutPhone 178
RegulatoryandSafety 178
GETTING HELP 179
For Assistance 180
SprintAccountInformationandHelp 180
SprintAccountPasswords 180
ManageYourAccount 180
SprintSupportServices 181
Anti-TheftGuide 182
CopyrightInformation 182
TypeC-HDMI 183
RegulatoryandSafety 183
INDEX 184

Getting Started 1
Getting Started
Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide
anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
About the User Guide
ThankyouforpurchasingyournewLGG5.Thefollowingtopicsexplainhowbesttousethisguideto
getthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
tappingtheHome key .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguideare
simplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDCard"ora"memorycard."

Getting Started Set Up Your Phone 3
Set Up Your Phone
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice
forthefirsttime.
Parts and Functions
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.
Part Description
Front-Facing Camera Lens Allowsyoutotakepicturesandvideoofyourself.Alsoletsyou
participateinvideochats.
Proximity/Ambient Light
Sensor
Sensesproximitytowardsotherobjects(suchasyourhead)so
thattouchcommandsarenotaccidentallyactivatedduringacall.
Note:Pleasebecarefulnottocoverthesensorswitha
protectivefilm,pouch,oraprotectivecasenotauthorizedbyLG.

Getting Started Set Up Your Phone 4
Part Description
Touchscreen Displaysalltheinformationneededtooperateyourphone,such
astheapplications,callstatus,theContactslist,thedateand
time,andthesignalandbatterystrength.
Back Key Returnstothepreviousscreen.Italsoclosespop-updisplay
itemssuchasmenusanddialogboxes.
Home Key ReturnstotheHomescreen.Ifyou'realreadyviewingoneof
extensioncanvases,itopensthecentralHomescreen.Touch
andholdtoaccessGoogleNow.
OverviewKeyAllowsyoutoaccessrecently-usedapps.Touchandholdto
accesstheavailableoptions.
Earpiece Letsyouhearthecallerandautomatedprompts.
3.5mm Headset Jack Allowsyoutopluginaheadsetforconvenient,hands-free
conversations.
Power/Lock Button, Finger
Print Sensor
Locksthescreen.Pressandholdtoopenthephoneoptions
menuforthefollowingoptions:Poweroff,Poweroffandrestart,
andTurnon/offAirplanemode.
Microphone Transmitsyourvoiceforphonecallsorrecordsyourvoiceor
ambientsoundsforvoicerecordingsandvideos.
Charger/USB Port AllowsyoutoconnectthephonechargeroranoptionalUSB
cable.
Volume Buttons Allowyoutoadjusttheringerandmediavolumes,ortoadjustthe
in-callvolumeduringacall.
Back-Facing Camera Lens Allowsyoutotakepicturesandrecordvideos.
Flash Helpsyoutakepicturesandvideoindimlighting.
CAUTION!Insertinganaccessoryintotheincorrectjack/portmaydamagethephone.
Battery Use
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Precautions When Using the Module
nFailuretofollowtheinstructionsprovidedinyourUserGuidemayresultindamagetoyour
productorpersonalinjury.
nWhenreplacingthebattery,takeextracaretoensurethatnoforeignsubstanceorwaterenters
thedevice.
nDonotexposeyourdevicetomoistureorhotandhumidenvironments.

Getting Started Set Up Your Phone 5
nDonotexposetheinsideofyourdevicetowateranddonotinsertforeignobjectsintothebattery
compartment.
nAfterremovingthemodule,putitbackintothedeviceassoonaspossibletoavoiddamagetothe
device’sinterior.
nDonotforcefullyseparatethemodulewithoutpressingthemoduleejectkey.
nNeverremovethemodulewhenthedeviceisinuse.
nDonotinsertamodulefromanotherdevicethatisnotcompatiblewithyourdevice’sservice
providerandservicearea.
nFollowtheinstructionscontainedinyourdevicemanualstoensurethebatteryandmoduleare
insertedcorrectly.Failuretoinsertthebatteryandmodulecorrectlymayresultindamagetothe
deviceordevicemalfunction.
nOnlyusetheUSBcableandchargerprovidedwithyourdevice.TheuseofthirdpartyUSB
accessoriesmaydamagethedeviceandvoidthemanufacturer’slimitedwarranty.
Battery Cautions
Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime
shortensnoticeably.Purchaseanewbattery.
Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.
Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.
1. Pressthemoduleejectkeytoejectthebatterymoduleandthenpulloutthemoduletoseparateit
fromthedevice.

Getting Started Set Up Your Phone 6
2. Grabthemiddleoftheejectedmoduleandpullitoutfromthedevice.
3. Holdthebatteryandmodulewithbothhandsandseparatethemfromoneanotherinanoutward
arc(asindicatedbelow)todisconnectthebatteryterminals.
Note:Thisdeviceissuppliedwiththebatteryinserted.Whenusingthedeviceforthefirsttime,
checkthebatterylevelandfullychargethebatterybeforeusingthedeviceifnecessary.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
1. Pressthemoduleejectkeytoejectthemoduleandthenpulloutthemoduletoremoveitfromthe
device.

Getting Started Set Up Your Phone 7
2. Firmlyinsertthebatterytothemoduleusingthearrowstocorrectlyorientthebattery.
3. Pushthebatterymoduleallthewayintothedevice.
Note:Neverpressthemoduleejectkeywheninsertingthemoduleintothedevice.
Note:Wheninsertingthebatteryintothedevice,makesurethebatteryisattachedtothemodule.
Charge the Battery
YourphoneisequippedwithaLi-Ionbattery.Itallowsyoutorechargeyourbatterybeforeitisfully
drained.Thebatteryprovidesupto26.0hoursofcontinuousdigitaltalktime.
Youcanchargeyourphone’sbatteryusingeithertheincludedACadapterorviaaUSBconnection
withyourcomputer.
Charge Using the AC Adapter
1. PlugtheUSBconnectorintothecharger/USBportatthebottomofyourphone.
2. PlugtheotherendoftheUSBcableintotheACadapter.
3. PlugtheACadapterintoanelectricaloutlet.
lTheindicatorlightilluminateswhenchargingstarts.Thelightgoesoffwhenthebatteryis
fullycharged.Fullychargingabatterymaytakeuptothreehours.
4. Aftercharging,disconnectthephonefromthecharger.

Getting Started Set Up Your Phone 8
lUnplugtheACadapterfromtheoutlet,andremovethemicroUSBcablefromthephone
andtheACadapter.
Note:Alwaysunplugthechargerfromthewallsocketafterthephoneisfullychargedtosave
unnecessarypowerconsumptionofthecharger.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcordintothecharger/USBportatthebottomofyourphone.
2. InsertthelargeendofthemicroUSBcordintoanexternalUSBportonyourcomputer.
3. Aftercharging,removethemicroUSBcablefromboththephoneandthecomputer.
Nano SIM Card
TheNanoSIMcardisanIC(IntegratedCircuit)cardcontainingphonenumberandothercustomer
information.
Handling the Nano SIM Card
KeepthefollowinginmindwhenhandlingaNanoSIMcard.
nCustomerisresponsibleforanydamagecausedbyinsertingNanoSIMcardinanother-brand
ICcardreader,etc.Sprintisnotresponsibleinsuchcase.
nAlwayskeeptheICchipclean.
nWipecleanwithadry,softcloth.
nAvoidapplyinglabels.MaydamagetheNanoSIMcard.
nSeeinstructionsincludedwiththeNanoSIMcardforhandling.
nTheNanoSIMcardisthepropertyofSprint.

Getting Started Set Up Your Phone 9
nTheNanoSIMcardisreplaceable(atcost)incaseofloss/damage.
nReturntheNanoSIMcardtoSprintwhencancellingyoursubscription.
nReturnedNanoSIMcardsarerecycledforenvironmentalpurposes.
nNotethatNanoSIMcardspecificationsandperformancemaychangewithoutnotice.
nItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredontheNanoSIM
card.Sprintisnotresponsiblefordamagesfromstoredinformationthatislost.
nAlwaysfollowemergencyprocedurestosuspendserviceifyourNanoSIMcardorphone(Nano
SIMcardinserted)islost/stolen.Fordetails,contactCustomerService.
nAlwayspoweroffthephonebeforeinserting/removingaNanoSIMcard.
microSD Card
YourphonesupportstheuseofanoptionalmicroSDcard(notincluded)toexpanditsstorage
capacity.Somecardsmaynotoperateproperlywithyourphone.
microSD card Cautions
Data:InformationstoredonthemicroSDcardcanbecomelostorchangedaccidentlyorasa
resultofdamage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.Sprintis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpowerofforremovethebatterywhilereadingorwritingdata.
Handling microSD card:Use/storemicroSDcardsawayfromthereachofinfants.Maycause
chokingifswallowed.
Insert a microSD Card
FollowthesestepstoinsertanoptionalmicroSDcard(notincluded).Makesuretopoweryour
phoneoffbeforeinsertingorremovingamicroSDcard.
1. Gentlyinserttheejectionpinintotheholeonthecardtrayandthenpullouttheejectedtray.
2. Placethememorycardintothecorrectsectionofthetray,withthearrowsorientedcorrectly.
lWheninsertingtheSIMcard,makesurethatthemetalliccontactsfacedown.
3. Insertthecardtraybackintotheslot.

Getting Started Set Up Your Phone 10
Note:AlwaysuseagenuineNano-SIMcardsuppliedbytheoperator.
Unmount the microSD Card
AlwaysunmountthemicroSDcardbeforeremovingitfromyourphone.
1. Tap >Tools >Settings >Generaltab.
2. TapStorage & USB.
3. Tap .
Remove microSD Card
FollowtheseinstructionstoremoveamicroSDcard.
1. Tap >Tools >Settings >Generaltab.
2. TapStorage & USB.
3. Tap .
4. Gentlyinserttheejectionpinintotheholeonthecardtrayandthenpullouttheejectedtray.
5. RemovethemicroSDcardfromthetray.
6. Insertthecardtraybackintotheslot.
Format microSD Card
WhenyouinsertanoptionalmicroSDcardforthefirsttime,itisrecommendedthatyouformatiton
yourphone.
1. Tap >Tools >Settings >Generaltab.
2. TapStorage & USB.
3. TapSD card.