LG V20 User manual

User Guide
[UG template version 16a]
[spr_lg_v20_ug_en_100416_d9]

TOC i
Table of Contents
Getting Started..............................................................................................................................................1
Introduction ...........................................................................................................................................2
About the User Guide ...................................................................................................................2
Set Up Your Phone...............................................................................................................................3
Parts and Functions......................................................................................................................3
Battery Use ...................................................................................................................................5
Inserting the Battery..............................................................................................................5
Remove the Battery..............................................................................................................7
Charge the Battery................................................................................................................8
Nano SIM Card .............................................................................................................................9
microSD Card..............................................................................................................................12
Insert microSD Card ...........................................................................................................12
Unmount the microSD Card................................................................................................14
Remove microSD Card.......................................................................................................14
Format microSD Card.........................................................................................................15
Turn Your Phone On and Off......................................................................................................15
Use the Touchscreen..................................................................................................................16
Activate Your Phone ...................................................................................................................20
Complete the Setup Screens......................................................................................................20
Basic Operations.................................................................................................................................22
Basics..........................................................................................................................................22
Home Screen......................................................................................................................22
Phone Settings Menu..........................................................................................................23
Portrait and Landscape Screen Orientation .......................................................................23
Capture Screenshots..........................................................................................................24
Applications.................................................................................................................................24
Preinstalled Apps................................................................................................................25
Phone Number............................................................................................................................26
Airplane Mode.............................................................................................................................26
Enter Text....................................................................................................................................27
Touchscreen Keyboards.....................................................................................................27
QWERTY Keyboard............................................................................................................28
Phone Keyboard.................................................................................................................29

TOC ii
Tips for Editing Text............................................................................................................30
Google Account ..........................................................................................................................31
Create a Google Account ...................................................................................................32
Create an Exchange Account.............................................................................................33
Sign into Your Google Account...........................................................................................33
Google Play Store.......................................................................................................................33
Find and Install an App.......................................................................................................34
Request a Refund for a Paid App.......................................................................................34
Update an App....................................................................................................................35
Uninstall an App..................................................................................................................35
Get Help with Google Play..................................................................................................36
Lock and Unlock Your Screen ....................................................................................................36
Unlock Your Screen Using the Knock Code Feature .................................................................37
Update Your Phone ....................................................................................................................37
Update Your Phone Software.............................................................................................38
Update Your Profile.............................................................................................................40
Update Your PRL................................................................................................................40
Second Screen ...........................................................................................................................40
Using the Device with the Main Screen is Off.....................................................................40
Expandable Notifications ....................................................................................................41
Direct Reply ........................................................................................................................42
Your Phone's Home Screen................................................................................................................43
Home Screen Basics ..................................................................................................................43
Home Screen Layout..........................................................................................................43
Extended Home Screens....................................................................................................44
Status Bar and Notification Panel...............................................................................................44
Status Bar ...........................................................................................................................44
Notification Panel................................................................................................................46
Customize the Home Screen......................................................................................................47
Change the Wallpaper........................................................................................................47
Add Widgets to the Home Screen ......................................................................................48
Add Folders to the Home Screen .......................................................................................48
Making Connections....................................................................................................................................49
Phone Calls and Voicemail.................................................................................................................50
Place and Answer Calls..............................................................................................................50

TOC iii
Call Using the Phone Dialer................................................................................................50
Call Emergency Numbers...................................................................................................51
Answer Phone Calls............................................................................................................52
In-Call Screen Layout and Operations................................................................................53
Place a Call from Contacts .................................................................................................54
Call from Call Logs..............................................................................................................54
Voicemail.....................................................................................................................................55
Voicemail Setup..................................................................................................................55
Visual Voicemail Setup.......................................................................................................55
Review Visual Voicemail.....................................................................................................56
Visual Voicemail Options....................................................................................................57
Configure Visual Voicemail Settings...................................................................................57
Optional Calling Services............................................................................................................59
Wi-Fi Calling........................................................................................................................59
Caller ID Blocking ...............................................................................................................60
Call Waiting.........................................................................................................................60
Conference Calling .............................................................................................................60
Call Forwarding...................................................................................................................61
Call Settings Menu......................................................................................................................61
Contacts..............................................................................................................................................65
Add a Contact .............................................................................................................................65
View Contacts.............................................................................................................................66
Contacts Screen Layout..............................................................................................................67
Edit a Contact..............................................................................................................................68
Delete a Contact .........................................................................................................................68
Share a Contact..........................................................................................................................68
Import Contacts...........................................................................................................................69
Back Up Contacts .......................................................................................................................69
Messaging...........................................................................................................................................70
Text and Multimedia Messaging.................................................................................................70
Send a Text Message.........................................................................................................70
Send a Multimedia Message (MMS)...................................................................................71
Save and Resume a Draft Message...................................................................................71
New Messages Notification ................................................................................................72
Manage Message Conversations .......................................................................................72

TOC iv
Text and Multimedia Message Options ..............................................................................73
Gmail...........................................................................................................................................74
Create and Send a Gmail Message....................................................................................75
Check Received Gmail Messages......................................................................................75
Use Gmail Labels................................................................................................................76
Archive Gmail Threads .......................................................................................................76
Mute Gmail Threads ...........................................................................................................77
Delete Gmail Threads.........................................................................................................77
Search Gmail Messages.....................................................................................................77
Report Spam.......................................................................................................................77
Add Another Google (Gmail) Account ................................................................................78
Add Another Exchange Account.........................................................................................78
Switching between Gmail Accounts....................................................................................78
Gmail Settings.....................................................................................................................79
Internet and Social Networking...........................................................................................................80
Data Services General Information (4G LTE and 3G Networks)................................................80
4G LTE................................................................................................................................80
Your User Name.................................................................................................................80
Data Connection Status and Indicators ..............................................................................81
Chrome Browser.........................................................................................................................81
Use the Browser .................................................................................................................81
Add a Bookmark .................................................................................................................82
View Browser History..........................................................................................................82
Open New Browser Tabs....................................................................................................82
Browser Settings.................................................................................................................83
Facebook ....................................................................................................................................83
Install the Facebook App on Your Phone...........................................................................83
Use Facebook.....................................................................................................................84
Twitter .........................................................................................................................................84
Install the Twitter App on Your Phone................................................................................84
Tweet on Twitter .................................................................................................................84
Hangouts.....................................................................................................................................85
Global Services...................................................................................................................................86
Activate Sprint Worldwide Service on Your Account..................................................................86
Your Phone’s SIM Card for International GSM Roaming...........................................................86

TOC v
Enable Global Roaming Mode....................................................................................................89
Set the Communications Method for Global Use........................................................................89
Select a Carrier...........................................................................................................................90
Make and Receive Worldwide Calls ...........................................................................................90
Sprint International Voicemail Service........................................................................................91
Set Up Your Voicemail Access Number for International Use............................................91
Access Your Voicemail Internationally................................................................................91
International Data Roaming........................................................................................................92
Access Email and Data Services Internationally ................................................................92
Contact Sprint for Assistance with International Service............................................................93
Connectivity.........................................................................................................................................95
Transfer Files between Your Phone and a Computer ................................................................95
Wi-Fi............................................................................................................................................96
Turn Wi-Fi On and Connect to a Wireless Network............................................................96
Configure Wi-Fi Settings.....................................................................................................97
Disconnect Wi-Fi.................................................................................................................97
Wi-Fi Direct .........................................................................................................................97
Hotspot........................................................................................................................................98
Tethering.....................................................................................................................................99
Bluetooth.....................................................................................................................................99
Bluetooth Information..........................................................................................................99
Enable the Bluetooth Feature.............................................................................................99
Pair Bluetooth Devices......................................................................................................100
Connect to a Paired Bluetooth Device..............................................................................100
Send Information Using Bluetooth....................................................................................101
Receive Information via Bluetooth....................................................................................102
Content Sharing........................................................................................................................102
Sending or Receiving Files...............................................................................................102
Sending Files to a Computer ............................................................................................103
Viewing Content from Your Cloud ....................................................................................103
Apps and Entertainment............................................................................................................................104
Camera and Video............................................................................................................................105
Changing the Camera Mode.....................................................................................................105
Auto Camera Mode...................................................................................................................105
Customizing the Camera Options.....................................................................................106

TOC vi
Various Camera Modes....................................................................................................107
Burst Shot .........................................................................................................................110
Simple View ......................................................................................................................111
Take Pictures and Record Videos ............................................................................................111
Manual Camera Mode ..............................................................................................................112
Customizing the Camera Options.....................................................................................113
Manual Video Mode..................................................................................................................114
Customizing the Camera Options.....................................................................................114
Other Useful Features in the Camera App ...............................................................................115
Zoom Lever.......................................................................................................................115
AE/AF Lock.......................................................................................................................115
Focus Peaking ..................................................................................................................116
Switching between Cameras ....................................................................................................116
Switch between the Standard and Wide-Angle Camera ..........................................................117
Zoom In or Out..................................................................................................................117
Selfie Shot.................................................................................................................................117
Gesture Shot.....................................................................................................................117
Auto Shot ..........................................................................................................................118
Interval Shot......................................................................................................................119
Gesture View ....................................................................................................................119
Save as Flipped Image.....................................................................................................119
View Pictures and Videos Using Photos...................................................................................120
Edit Pictures..............................................................................................................................120
Share Pictures and Videos .......................................................................................................121
Send Pictures or Videos by Email ....................................................................................121
Send a Picture or Video by Multimedia Message.............................................................122
Send Pictures or Videos Using Bluetooth.........................................................................122
Share Pictures or Videos via Additional Apps or Social Media ........................................123
Share Videos on YouTube................................................................................................123
Productivity........................................................................................................................................125
Navigation Apps........................................................................................................................125
Google Maps.....................................................................................................................125
Scout.................................................................................................................................125
Google Search..........................................................................................................................126
Use Google Search...........................................................................................................126

TOC vii
Use Google Voice Search ................................................................................................127
Calculator..................................................................................................................................128
Clock.........................................................................................................................................128
Set Alarms ........................................................................................................................128
Additional Clock Features.................................................................................................129
Capture+ ...................................................................................................................................130
QuickMemo+.............................................................................................................................131
File Manager.............................................................................................................................131
HD Audio Recorder...................................................................................................................131
Recording Modes..............................................................................................................132
Studio Mode......................................................................................................................132
Other Useful Features for Use of the HD Audio Recorder App........................................133
Uninstalled Apps.......................................................................................................................133
LG Health..................................................................................................................................133
QuickRemote ............................................................................................................................134
Entertainment and Activities .............................................................................................................136
Google Play Music App.............................................................................................................136
Play Music with Google Play ............................................................................................136
Google Play Music Screen Layout....................................................................................137
Create Playlists in Google Play Music..............................................................................138
Sprint Music Plus ......................................................................................................................139
Back Up Your Downloaded Music Files............................................................................140
YouTube....................................................................................................................................140
View YouTube Videos.......................................................................................................140
Post a Video to YouTube..................................................................................................141
Sprint Zone................................................................................................................................141
NASCAR Mobile .......................................................................................................................142
Settings .....................................................................................................................................................143
Basic Settings ...................................................................................................................................144
Networks Settings.............................................................................................................................145
Airplane Mode...........................................................................................................................145
Wi-Fi Settings............................................................................................................................146
Bluetooth Settings.....................................................................................................................146
Mobile Data Settings.................................................................................................................146
Call Settings..............................................................................................................................146

TOC viii
Share & Connect.......................................................................................................................146
Tethering Settings.....................................................................................................................148
More Settings............................................................................................................................149
Virtual Private Networks (VPN).................................................................................................150
Prepare Your Phone for VPN Connection........................................................................150
Set Up Secure Credential Storage ...................................................................................150
Add a VPN Connection.....................................................................................................151
Connect to or Disconnect From a VPN.............................................................................151
Sound Settings..................................................................................................................................152
Sound Profile.............................................................................................................................153
Volume......................................................................................................................................153
Ringtone....................................................................................................................................153
Ringtone ID...............................................................................................................................154
Vibration Strength .....................................................................................................................154
Sound with Vibration.................................................................................................................154
Vibrate Type..............................................................................................................................154
Do Not Disturb ..........................................................................................................................155
Lock Screen..............................................................................................................................155
Apps..........................................................................................................................................155
Hi-Fi Quad DAC........................................................................................................................155
More Settings............................................................................................................................156
Display Settings ................................................................................................................................157
Second Screen .........................................................................................................................158
Home Screen............................................................................................................................158
Lock Screen..............................................................................................................................159
Theme.......................................................................................................................................162
Home Touch Buttons ................................................................................................................162
Font Type..................................................................................................................................163
Font Size...................................................................................................................................163
Bold Text...................................................................................................................................163
Brightness.................................................................................................................................163
Comport View............................................................................................................................163
Auto-Rotate Screen ..................................................................................................................164
Screen Timeout.........................................................................................................................164
More Settings............................................................................................................................164

TOC ix
General Settings ...............................................................................................................................166
Language & Keyboard..............................................................................................................167
Location.....................................................................................................................................168
Accounts & Sync.......................................................................................................................168
Cloud.........................................................................................................................................168
Accessibility...............................................................................................................................169
Shortcut Keys............................................................................................................................171
Google Services........................................................................................................................171
Fingerprints & Security..............................................................................................................172
Smart Settings ..........................................................................................................................173
Quick Cover Case.....................................................................................................................173
Date & Time..............................................................................................................................173
Smart Cleaning .........................................................................................................................173
Storage......................................................................................................................................173
Battery & Power Saving............................................................................................................174
Memory.....................................................................................................................................174
System Updates........................................................................................................................174
Apps..........................................................................................................................................174
Tap & pay..................................................................................................................................175
Backup & Reset ........................................................................................................................175
About Phone .............................................................................................................................176
Getting Help ..............................................................................................................................................178
For Assistance ..................................................................................................................................179
Troubleshooting ........................................................................................................................179
Sprint Account Information and Help........................................................................................180
Sprint Account Passwords................................................................................................180
Manage Your Account ......................................................................................................181
Sprint Support Services....................................................................................................181
Anti-Theft Guide........................................................................................................................182
Copyright Information................................................................................................................182
Index..........................................................................................................................................................184