LG 55EU960H User manual

EZ-Manager Wizard
pages 23 – 33
Custom Master TV Setup
pages 49 – 51
Cloning Procedures
pages 52 – 58
EXPERIENCED INSTALLER
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
Lodging Guest Interactive Pro:Centric ®TVs
© Copyright 2018 LG Electronics U.S.A., Inc. P/N: 206-4334 (Rev B)
55EU960H
65EU960H
77EU960H

2206-4334
© Copyright 2018 LG Electronics U.S.A., Inc.
MODEL and SERIAL NUMBER
The model and serial numbers of this TV are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/business
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: [phone]

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1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13. Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
15. Do not apply pressure on or scratch the TV panel during
handling. Do not press against the TV panel with your hand
or a sharp object such as a nail, pencil, or pen.
16. Power Cord
Caution: Check the TV specifications in the Owner’s
Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the TV.
Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord
while it is plugged in.
17. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in re or electric shock.
18. Outdoor Use/Wet Location
Warning: To reduce the risk of re or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the TV with wet hands. Do not install this product
near ammable objects such as gasoline or candles or expose
the TV to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects lled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
19. Grounding
(Except for devices that are not grounded) Ensure that you
connect the earth ground wire to prevent possible electric
shock (i.e., a TV with a three-prong grounded AC plug must be
connected to a three-prong grounded AC outlet). If grounding
methods are not possible, have a qualied electrician install
a separate circuit breaker. Do not try to ground the unit by
connecting it to telephone wires, lightning rods, or gas pipes.
20. Disconnect Device
The power plug is the disconnecting device. The power plug
must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is
turned off.
(Continued on next page)
IMPORTANT SAFETY INSTRUCTIONS
PORTABLE CART WARNING

4206-4334
(Continued from previous page)
21. Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
22. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the TV as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
23. Transporting Product
Make sure the TV is turned off and unplugged and that all
cables have been removed. It may take two or more people
to carry larger TVs. Do not press against or put stress on the
front panel of the TV.
24. Ventilation
Install the TV where there is proper ventilation. Do not install
in a conned space such as a bookcase. Do not cover the TV
with cloth or other materials (e.g., plastic) while it is plugged
in. Do not install in excessively dusty places.
25. If you smell smoke or other odors coming from the TV or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
26. Keep the product away from direct sunlight.
27. When mounting a TV on the wall, make sure that none of the
electrical cabling bears any of the weight of the TV. Install in
accordance with the manufacturer’s instructions.
28. Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to
fall.
29. Do not allow an impact shock or any objects to fall into the
product, and do not drop objects onto the screen.
30. Do not touch the ventilation openings, as they may become
hot while the TV is operating. This does not affect the perfor-
mance of the product or cause defects in the product.
31. Do not use high voltage electrical equipment near the TV
(e.g., a bug zapper). This may result in product malfunction.
32. Dot Defect
This panel is an advanced product that contains millions of
pixels. In a very few cases, you could see ne dots on the
screen while you are viewing the TV. Those dots are deacti-
vated pixels and do not affect the performance and reliability
of the TV.
33. Generated Sound
“Cracking”: A cracking noise that occurs while the TV is
on or when it is turned off is generated by plastic thermal
contraction due to temperature and humidity. This noise is
common for products where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is
generated from a high-speed switching circuit, which supplies
a large amount of current to operate a product. It varies
depending on the product. This generated sound does not
affect the performance and reliability of the product.
34. If the TV feels cold to the touch, there may be a small “icker”
when it is turned on. This is normal; there is nothing wrong
with the TV. Some minute dot defects may be visible on the
screen, appearing as tiny red, green, or blue spots. However,
they have no adverse effect on the TV’s performance. Avoid
touching the screen or holding your nger(s) against it for
long periods of time. Doing so may produce some temporary
distortion effects on the screen.
35. Displaying a still image for a prolonged period of time may
cause image burn-in. Avoid displaying a xed image on the
TV screen for an extended length of time.
IMPORTANT SAFETY INSTRUCTIONS
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment

5
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Table of Contents
Safety Warnings .................................. 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4
Table of Contents ................................. 5
Commercial Mode Overview ....................6 – 10
Setup Checklist ................................. 6
Pass-through Mode.............................. 6
FTG Mode..................................... 7
Application Tuning Mode / Pro:Centric Direct.......... 9
Determining the TV Operating Mode ................ 9
Pro:Centric Operation ........................11 – 15
Interactive Menu Features ........................11
Interactive Menu Navigation .......................11
Pro:Centric Java Application Setup ................ 13
Pro:Centric Direct HTML Application Setup .......... 14
First Use Wizard .............................16 – 17
Before You Begin .............................. 16
Initiate Configuration or Exit the First Use Wizard ..... 17
Basic Settings Wizard ........................18 – 22
EZ-Manager Wizard ..........................23 – 33
TV Configuration Options.......................... 23
Zones and Room Number Assignments ............. 24
Network Settings............................... 25
Configure Pro:Centric Settings .................... 27
USB Configuration ............................. 32
Ez Download Utility ..........................34 – 37
Before You Begin .............................. 34
Accessing and Using the Ez Download Utility ........ 34
Installer Menu ...............................38 – 48
Accessing the Installer Menu ..................... 38
Navigating Within the Installer Menu ............... 39
Modifying Installer Menu Settings.................. 39
Exiting the Installer Menu and Activating Settings ..... 39
Detailed Descriptions of Installer Menu Items ........ 42
Custom Master TV Setup......................49 – 51
Before You Begin .............................. 49
Clonable TV Setup Menu Features ................ 49
Custom Master TV Setup Procedure ............... 50
Cloning Procedures ..........................52 – 58
Exporting a Clone File .......................... 52
Importing a Clone File........................... 54
Cloud Configuration Tool Overview .............59 – 64
Creating an FTG Configuration File ................ 59
File Manager Web Page Overview................. 62
Channel Map Web Page Overview................. 63
Installer Menu Web Page Overview ................ 64
IP Environment Setup ........................65 – 76
Accessing the IP Environment Menu ............... 65
Network Configuration .......................... 65
Pro:Centric Setup .............................. 70
Portal Settings................................. 72
Media Share Setup ............................. 74
References
Updating TV/PTC Software using a USB Memory
Device......................................77 – 78
Downloading Images or Icons using a USB Memory
Device......................................79 – 81
Power Consumption Settings....................... 82
TV Aux Input Configuration ........................ 83
Auto Input(s) Sensing Feature ...................84 – 85
Restoring Factory Defaults on the TV(s) .............. 86
Using the TV’s Zoning Features..................87 – 90
Using Media Share Features ....................91 – 94
EU960H Jack Panels ............................. 95
External Stereo Speaker Specifications............... 96
Installer Remote Control Typical Key Functions ........ 97
TLT Communication Parameters ................98 – 104
Troubleshooting ............................105 – 106
General Troubleshooting........................ 105
Commercial Mode Check ........................ 106
Glossary of Terms .............................. 107
Document Revision History / Open Source Software
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Back Cover.................................... 109
Notes
• Installer Menu content is intended for use primarily by qualied TV electronics technicians.
• Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specications, maintenance,
and safety instructions.
• Design and specications subject to change without prior notice. This document provides examples of typical TV displays. Your displays
may vary from those shown in this document.

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Commercial Mode Overview
This document describes how to set up EU960H Pro:Centric ®TVs for Commercial Mode operation. LG
commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides
in the TV’s CPU or Protocol Translation Controller (PTC), or it resides in a Pro:Centric application or an
external device from the solution provider.
These TV models support several different operational modes: LG’s Free-To-Guest (FTG) Mode via the TV
CPU, Application Tuning Mode (ATM) with Pro:Centric application, or Pass-through Mode (default). When
in Pass-through Mode, these TV models can also be externally controlled via Multiple Protocol Interface
(MPI) or TV-Link Tuner (TLT) interface (RS-232C).
Setup Checklist
Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s
Manual and/or Easy Setup Guide for information on TV installation and hardware and cable connections.
Installation
__ Unpack TV and all accessories.
__ Install batteries in the Installer Remote.
__ Install TV on VESA mount or stand.
Note: It may be advisable to make all cable
connections before installing on VESA mount
or stand, as appropriate.
Hardware Connections
__ Install any additional hardware as
appropriate to your institution, LAN, etc.
Cable Connections
__ Make all rear jack panel connections, as
appropriate.
Commercial Mode Setup
__ Complete appropriate procedures as described
in this document for Commercial Mode operation.
Pass-through Mode
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode operation. This mode
also allows external control via either the MPI port or the TLT (RS-232C) port on the TV rear jack panel.
There are several methods for configuring individual TVs that are currently in Pass-through Mode: using
one of the First Use Wizard options or using the Custom Master TV Setup procedure.
First Use Wizard
When the TV is in a factory default state, the First Use Wizard provides three conguration options,
including conguration of basic settings (language & location, network settings, etc.), conguration
via EZ-Manager Wizard (automated or manual options for conguring essential items for Pro:Centric
operation), and conguration via the IP Environment Menu (network settings, manual Pro:Centric settings,
etc.). Use the Installer Remote to make selections and complete each step. See “First Use Wizard” on
pages 16 to 17 for further information.
Custom Master TV Setup
The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for
Pass-through Mode or FTG Mode configuration purposes. Use the Installer Remote to congure Installer
Menu items as required for TV operation and set up TV features (Channel, Picture, Sound, etc.). See
“Custom Master TV Setup” on pages 49 to 51 for detailed information.

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X
Commercial Mode Overview (Cont.)
Installer Menu
To create a Master TV Setup, you will need to know how to access the
commercial controller (PTC) Installer Menu and make changes to the
default values as required. If necessary, familiarize yourself with the
Installer Menu and how to make and save changes. See pages 38 to
48 for information on accessing the Installer Menu and for detailed
descriptions of the Installer Menu items.
TV Setup Menus
On-screen setup menus control the features of the TV. Use the
Installer Remote to access the TV setup menus, and set the TV
features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master TV Setup to congure a
Target TV. The Master TV’s clonable setup menu features should be
congured as part of the Master TV Setup. If there are features in the
Master TV’s setup—channel icons or labels, digital font options, etc.—
that are not set or that are set incorrectly, those features also will not be
set or will be set incorrectly in the Target TVs. See pages 52 to 58 for
information on Clone (.tlx) les and cloning requirements and procedures.
External Control
To control the TV using an external MPI control device, you must use the
TV’s MPI port for communication purposes.
To control the TV using an external TLT control device, you must use
the TV’s RS-232C port for communication purposes. See Reference
section, “TLT Communication Parameters,” for further information.
FTG Mode
In this mode, the TV’s CPU is congured with an FTG Channel Map, and
the CPU controls and restricts the tuning operation of the TV based on
this FTG Channel Map. The FTG Channel Map enables the decryption of
each Pro:Idiom ®encrypted channel and also provides logical channel
mapping of physical RF channels (digital and analog), IP streams, and
Aux inputs. In addition, in these models, dependingon the types of
channels included in the FTG Channel Map, FTG Mode provides the
option to select either logical or physical tuning (see notes below) during
configuration.
Note: Logical channel mapping of physical RF channels eliminates dash
tuning; for example, physical 19-3 can be mapped to logical channel 9.
It also allows physical RF channels, IP streams, and Aux inputs to be
listed in any order, not only in physical numeric ascending order. Physical
channel tuning requires that you include the dash when direct entering
RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
Note: Physical channel tuning is not available when IP channels are
included in the FTG Channel Map.
PTC INSTALLER MENU
xxEU960H
CPU -CTV
000 INSTALLER SEQ 000
UPN 000-000-000-000 S1 03.01 7F78
PTC V#.##.### CPU V#.##.##.##
Typical Installer Menu
TV Setup Menus (Advanced Settings)
TV Setup Menus (Quick Settings)
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Picture Mode Settings
Aspect Ratio Settings
16:9
Additional Settings
OLED Panel Settings

8206-4334
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical channel tuning of physical RF channels and Aux inputs.
• Logical channel tuning of IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specic
conguration.
LG’s Cloud Conguration Tool enables you to create an FTG Conguration (.tlx) le, which may be used to
congure the CPU for FTG Mode. Conguration utilities enable you to create/edit an FTG Channel Map
and congure Installer Menu settings. You can also create a Clone (.tlx) le from a Master TV Setup that
may be used to congure the CPU for FTG Mode.
Note: TV Zoning and Wi-Fi Zoning features are supported via “.tlx” le. See Reference section, “Using the
TV’s Zoning Features,” for further information.
In this mode, the TV’s CPU must be congured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Congure an individual EU960H TV via its USB port using a USB memory device / “.tlx” le. The
le may be either a Clone le (see “Cloning Procedures” on pages 52 to 58) or an FTG Conguration le
(see “Cloud Conguration Tool Overview” on pages 59 to 64).
• Remote: Congure all EU960H TVs at the site using a Pro:Centric server head end device (Example:
PCS400R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
While the TV is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
• Any FTG Mode conguration changes must be made using a “.tlx” le (typically edited in the Cloud
Conguration Tool). Channel Map and Installer Menu conguration utilities enable you to make changes,
respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary. See information
on local conguration in this document or refer to documentation for the server for information on remote
management.
• If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable
you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Pages 59 to 64 provide overviews of the utilities that comprise the Cloud Conguration Tool. Refer to
the Cloud Conguration Tool User Guide for further information on the Cloud Conguration Tool.
Remote Management in FTG Mode
When the TV is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a Clone/Conguration (.tlx) file loaded on the
Pro:Centric Admin Client. See the Pro:Centric Server Admin Client User Guide for further information.
Commercial Mode Overview (Cont.)

9
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Application Tuning Mode / Pro:Centric Direct
In Application Tuning Mode, the TV’s Channel Map resides in an application, such as LG’s Pro:Centric
Direct HTML application. With Pro:Centric Direct, the Channel Map is created in the Pro:Centric server’s
Admin Client web editor, and the tuning operation of the TV is controlled and restricted based on this
Pro:Centric Direct Channel Map.
Application Tuning Mode with the Pro:Centric Direct HTML application provides the following features:
• Decryption of each Pro:Idiom ®encrypted channel.
• Logical channel tuning of physical RF channels (digital and analog) and IP streams.
• Mapping of RF channels with minor (program) numbers up to 999.
• Start Channel set for RF or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning (Installer Menu items only) and Wi-Fi Zoning options for location-specic conguration.
You must use the Pro:Centric Direct Admin Client / Channel Map conguration utility to create the
Pro:Centric Direct Channel Map, dene channel attributes, and set the Start Channel. Refer to the
Pro:Centric Direct Admin Client User Guide for further information.
Note: TV Zoning and Wi-Fi Zoning features are supported via “.tlx” le—typically a Clone (.tlx) le that has
been created from a Master TV Setup. See Reference section, “Using the TV’s Zoning Features,” for further
information.
While the TV is in Application Tuning Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
• While it is possible to update a TV’s Installer Menu and/or Setup Menu settings locally using a USB
memory device / Clone (.tlx) le, any Pro:Centric Direct conguration changes are typically made
remotely via the Pro:Centric server / Pro:Centric Direct Admin Client. The Admin Client’s Channel Map
conguration utility enables you to create and edit the Pro:Centric Direct Channel Map, while the TV
Conguration utility (in conjunction with a Clone [.tlx] le loaded on a server carousel) enables you to
make changes to TV Installer Menu and/or Setup Menu settings.
• If it becomes necessary to restore the TV to Pass-through Mode, it is possible to do so. See Reference
section, “Restoring Factory Defaults on the TV(s),” for further information.
Refer to the Pro:Centric Direct Admin Client User Guide for further information on conguration and
management via the Pro:Centric Direct Admin Client.
Determining the TV Operating Mode
To determine the operating mode of the TV, press the button on the Installer Remote. The menu
displayed depends on the operating mode. See examples below.
If the Function Menu appears, the TV is in a mode (FTG, ATM, PPV, etc.) that does not allow the end
user to change the fundamental TV setup. If the TV setup menus (Quick Settings) appear, the TV is in
Pass-through Mode.
Commercial Mode Overview (Cont.)

10 206-4334
Commercial Mode Overview (Cont.)
X
Aspect Ratio
Sound Out
Audio Mode
General
Safety
Accessibility
Aspect Ratio
16:9
Just Scan
O
ASPECT RATIO
^
Function Menu
Indicates the TV is not in
Pass-through Mode. While
the TV is in this mode,
Installer Menu settings can
be accessed as read-only.
TV Setup Menus
Shows that the TV is in
Pass-through Mode.

11
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Pro:Centric Operation
These TV models support LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML
application. Only one application may be implemented at a time. The following sections provide an
overview of the application features and functionality.
Interactive Menu Features
Both the Pro:Centric Java application and the Pro:Centric Direct HTML application enable guests to locate
and select television entertainment, check the daily weather, view hotel and surrounding amenities, etc.,
via custom portal interactive menus. The Pro:Centric Java application provides multiple templates for
portal interactive menus, while the Pro:Centric Direct HTML application, in addition to providing multiple
templates for portal interactive menus, also enables you to custom-create portal and application content.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local
attractions and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day
forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video le to guest TVs for promotion and information
purposes.
In addition to the those indicated above, the Pro:Centric Direct HTML application also offers the following
features:
• Optional messaging features, including notices, ticker text, and ad banners.
• Additional media support, specically music accompaniment, for portal displays.
• An optional ight information display.
For each Pro:Centric application, an Admin Client web editor/content wizard is provided for customer
conguration of portal content. The Pro:Centric Direct Admin Client features the Pro:Centric Direct
Project Editor, which provides design tools (including templates) that enable customization of all portal
pages. Please contact your LG service representative for further information.
Note: Customized content is typically dened by the service integrator and/or hotel administrators. LG
does not provide hotel-specic content.
Interactive Menu Navigation
An LG Pro:Centric-capable TV remote control provides access to both interactive menus and regular
TV features. Press PORTAL on the remote to access the interactive menus.
Interactive menu options may vary, depending on Pro:Centric features enabled for the site and/or
customized content. The following examples show typical portal interactive menus.

12 206-4334
Example: Pro:Centric Java Application Portal
Example: Pro:Centric Direct HTML Application Portal
Pro:Centric Operation (Cont.)

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Pro:Centric Java Application Setup
The Pro:Centric Java application operates in conjunction with FTG and PPV Modes. This section
provides an overview of the setup required for the Pro:Centric features. Administration and management
options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client
User Guide. This document describes only those settings that must be specied on the TVs to enable
Pro:Centric remote management and/or the Pro:Centric Java application.
• Remote management (TV E-Z Installation): The Pro:Centric Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
a Clone/Configuration (.tlx) file for FTG Mode configuration.
• Pro:Centric Java application: The application comprises the Pro:Centric interactive menus/features
described on page 11. Pro:Centric application settings are managed via the Pro:Centric Admin Client
for the Java application.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the TV’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, LG’s First Use Wizard provides automated or manual options for
conguring the Pro:Centric server settings. See “First Use Wizard” on pages 16 to 17 for further information.
The First Use / EZ-Manager Wizard also provides a USB conguration option that enables you to congure
a TV for FTG Mode using a Clone/Configuration (.tlx) le stored on a USB memory device. The “.tlx” le
incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL, which are used to set up the TV’s Pro:Centric features.
Note: If Pro:Centric data delivery will be over IP, there is a Domain Name System (DNS) server at the
site, and you intend to use the EZ-Manager Wizard to set up the TV, you can create a “procentric.local”
DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP conguration via the
EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually enter the Pro:Centric
server IP address and port number during conguration.
TV in Pass-through Mode
If the First Use Wizard has been exited and the TV is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 38 to 48 for further details. Also, as necessary, refer to
“Custom Master TV Setup” on pages 49 to 51 and/or cloning information on pages 52 to 58.
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 65 and “Pro:Centric Setup” on pages 70 to 72 for further
information.
Note: When the TV is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search feature to
set the DATA CHANNEL value. See item 119 description on page 47 for additional information.
Pro:Centric Operation (Cont.)

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Pro:Centric Operation (Cont.)
TV in FTG Mode
If the TV is already in FTG Mode, use the Cloud Conguration Tool to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their afliated elds). Then, transfer the FTG Installer Menu
settings to the TV. Refer to the FTG Mode overview on pages 7 to 8 for further information on FTG Mode
operation and conguration. Also, see note above regarding the option to use the TV’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
Pro:Centric Direct HTML Application Setup
The Pro:Centric Direct HTML application operates only in Application Tuning Mode (ATM). This section
provides an overview of the setup required for the Pro:Centric Direct features. Administration and
management options for the Pro:Centric server are described in detail in the Pro:Centric Direct Admin
Client User Guide. This document describes only those settings that must be specied on the TVs to
enable Pro:Centric remote management and/or the Pro:Centric Direct HTML application.
• Remote management (TV E-Z Installation): The Pro:Centric Direct Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
Installer Menu configuration updates via Clone (.tlx) file to the TVs at the site/institution.
Note: The Pro:Centric Direct Channel Map is created and maintained in the Pro:Centric Direct Admin
Client. Thus, any Clone le that is loaded on the server for remote conguration may only contain Installer
Menu and/or Setup Menu proles.
• Pro:Centric Direct HTML application: The application comprises the Pro:Centric interactive menus/features
described on page 11. Pro:Centric Direct application settings are managed via the Pro:Centric Direct
Admin Client.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the TV’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be congured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, LG’s First Use Wizard provides automated or manual options for
conguring the Pro:Centric server settings. See “First Use Wizard” on pages 16 to 17 for further information.
The First Use / EZ-Manager Wizard also provides a USB conguration option that enables you to congure
the TV’s Installer Menu settings using a Clone (.tlx) le stored on a USB memory device. Installer Menu
items 098 PRO:CENTRIC and 119 DATA CHANNEL are used to set up the TV’s Pro:Centric features.
Note: If Pro:Centric data delivery will be over IP, there is a Domain Name System (DNS) server at the
site, and you intend to use the EZ-Manager Wizard to set up the TV, you can create a “procentric.local”
DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP conguration via the
EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually enter the Pro:Centric
server IP address and port number during conguration.
TV in Pass-through Mode
If the First Use Wizard has been exited and the TV is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 38 to 48 for further details. Also, as necessary, refer to
“Custom Master TV Setup” on pages 49 to 51 and/or cloning information on pages 52 to 58.

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Pro:Centric Operation (Cont.)
• Congure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to congure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 65 and “Pro:Centric Setup” on pages 70 to 72 for
further information.
Note: When the TV is in either Pass-through Mode or Application Tuning Mode, you can also leave
Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel
Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 47 for additional
information.
TV in Application Tuning Mode
If the TV is already in Application Tuning Mode, use a Master TV of the same model to create and
export a Clone (.tlx) le with the desired settings for Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL. Then, transfer (import) the Clone le to the Target TV. Refer to the Application Tuning
Mode / Pro:Centric Direct overview on page 9 for further information on Pro:Centric Direct operation
and conguration. To transfer the Clone le remotely, use the appropriate utilities in the Pro:Centric Direct
Admin Client to upload the Clone le to the Pro:Centric server and set up its distribution to the Target
TV(s) at the site. See also note above regarding the option to use the TV’s Data Channel Auto Search
feature to set the DATA CHANNEL value.

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First Use Wizard
Note: After it is turned ON, the TV begins an initialization process, and it may take several minutes
for the First Use Wizard to appear.
Note: The Installer Remote shipped with the EU960H TV models supports MMR operation, which is
enabled by default. When you turn ON the TV and press the Wheel (OK) button, the remote will
automatically register with the TV (you will see a registration message/image at the top right of
the screen). You can then use either the MMR functionality or standard IR navigation to complete
the conguration. For additional information on registering or deregistering the remote, refer to the
Owner’s Manual. If you wish to disable the MMR operation, you will need to set Installer Menu item
101 IR FEEDBACK to 2. Navigation references in this document assume standard IR navigation.
LG’s First Use Wizard, comprising multiple configuration options, will appear on the screen each
time the TV is turned ON, until one of its configuration methods has been completed or the wizard
is exited. Use the Installer Remote to make selections and complete each step.
• Basic Settings: Initiates the Basic Settings Wizard, which enables you to select basic TV settings,
including the TV’s language and location, and run Channel Tuning. It also allows you to congure
the TV’s network settings, as well as custom portal settings, if desired. See “Basic Settings Wizard”
on pages 18 to 22 for further information.
• Solution Settings (default): Initiates the EZ-Manager Wizard. The primary purpose of the EZ-
Manager Wizard is to guide you through the process (automated or manual) of conguring the
essential Installer Menu items for Pro:Centric operation.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related conguration, the
wizard also offers Zoning and network conguration options and, in addition, enables you to
access the TV Manager / USB download options as part of the conguration process, if desired,
to perform USB conguration and/or update functions. See “EZ-Manager Wizard” on pages 23
to 33 for further information.
• IP Environment Settings: Enables you to access the IP Environment Menu to set up network
features of the TV, including Pro:Centric and/or Media Share features. See “IP Environment
Setup” on pages 65 to 76 for further information.
Caution: Do NOT unplug the TV power cord or remove the antenna cable or, if
applicable, the LAN cable during the conguration process, as doing so will interrupt
the current step and may corrupt the conguration data.
Before You Begin
• If you plan to create a customized Master TV Setup using the procedure described on pages 49
to 51, be sure to exit the LG First Use Wizard in order to avoid setup conicts or setting modes
that may cause unintended behavior or restrict the custom setup procedure. See also “Initiate
Conguration or Exit the First Use Wizard” on the following page.
• If it has been completed or exited and therefore does not display, the First Use Wizard can be
reactivated; however, this requires that you restore the TV to a factory default condition. See
Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
• If you would like to enable the DIAL, SoftAP, and/or Beacon Media Share features or select
pre-loaded / Smart Launcher applications on a TV that will eventually be congured for FTG
Mode, you will need to use the IP Environment Menu to do so before the TV is congured for
FTG Mode. You can access the IP Environment Menu from the First Use Wizard or from the
Installer Menu. See “Initiate Conguration or Exit the First Use Wizard” on the following page for
information on accessing the IP Environment Menu from the First Use Wizard, and refer to “IP
Environment Setup” on pages 65 to 76 for detailed information on the IP Environment Menu

17
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First Use Wizard (Cont.)
(as well as information on accessing the IP Environment Menu from the Installer Menu). See
also “Custom Master TV Setup” on pages 49 to 51, as necessary.
Initiate Conguration or Exit the First Use Wizard
The Welcome screen provides a brief introduction to the First Use Wizard.
Note: The Welcome screen is allotted a time frame of 10 seconds, after which the Solution Settings /
EZ-Manager Wizard proceeds without user interaction. If a Pro:Centric server is congured on
the system/network and if no location-specic settings are required in the TV, for example, TV
Zone, Wi-Fi Zone, Label, and/or Room Number settings, from this point, the EZ-Manager Wizard
can proceed through each of the conguration steps with no further user interaction.
EXIT START
This wizard will continue automatically in 10 seconds.
WELCOME TO LG’S FIRST USE WIZARD
Select the desired option, and then select START to continue.
Basic Settings
Quick settings for basic use (language, network, portal, voice service,...
Solution Settings
Use the EZ-Manager Wizard to configure the TV for Pro:Centric operation.
IP Environment Settings
Access the IP Environment Menu.
Use the arrow keys on the Installer Remote to select the desired option in the Welcome screen:
• To proceed with the Basic Settings Wizard, select/highlight Basic Settings, and then press
the Wheel (OK) button. Then, select START and press the Wheel (OK) button to continue. See
“Basic Settings Wizard” on pages 18 to 22 for further information.
• To proceed with the EZ-Manager Wizard, select/highlight Solution Settings, and then press
the Wheel (OK) button. Then, select START and press the Wheel (OK) button to continue. See
“EZ-Manager Wizard” on pages 23 to 33 for further information.
• To access the IP Environment Menu, select/highlight IP Environment Settings, and then press
the Wheel (OK) button. Then, select START and press the Wheel (OK) button to continue. See
“IP Environment Setup” on pages 65 to 76 for further information.
• To exit the First Use Wizard, select/highlight the EXIT button at the bottom of the screen, and then
press the Wheel (OK) button. In the exit conrmation screen, select EXIT, and then press the
Wheel (OK) button once more on the Installer Remote.
Note: If you exit the First Use Wizard from the Welcome screen, no conguration will be performed
and all Installer Menu items will retain their default values, including Installer Menu item 119
DATA CHANNEL. The default DATA CHANNEL setting (255) means that the Pro:Centric remote
management feature on this TV will be activated if a Pro:Centric server is installed and the Data
Channel value is set during a Data Channel Auto Search (see item 119 description on page 47
for additional information). If you actually would like to disable the Pro:Centric feature, both the
EZ-Manager Wizard and the IP Environment Menu provide an option to do so, and/or you may
disable Pro:Centric by modifying the value of Installer Menu item 119.

18 206-4334
This section describes the conguration options available when you select “Basic Settings” from the
First Use Wizard / Welcome screen. You can select the “BACK” button, where available, to check
previous settings, as necessary.
Note: Each Basic Settings Wizard step is allotted a 10-second time frame after which the wizard
proceeds without user interaction. If default settings are appropriate, the wizard can proceed
through each of the conguration steps with no further user interaction. If you turn OFF the TV
while the Basic Settings Wizard is in progress, when you turn the TV back ON, the First Use
Wizard / Welcome screen will be displayed. You will then have the opportunity to (re)initiate the
desired conguration process.
Note: To exit the wizard at any time, use the arrow keys on the Installer Remote to select/highlight
the
X
button at the top right of the screen, and then press the Wheel (OK) button. In the exit
conrmation screen, select EXIT, and then press the Wheel (OK) button once more on the Installer
Remote.
1. In the Language & Location screen, use the arrow keys on the Installer Remote to select/
highlight each appropriate eld in turn—Language or Timezone—and then press the Wheel (OK)
button. Then, use the up/down arrow keys to select the applicable value from the drop-down
list of options for the selected eld. When you are ready to continue, use the arrow keys on the
Installer Remote to select NEXT, and then press the Wheel (OK) button.
Note: The Country eld is inaccessible/grayed out because these models are only available in
the US. Also, if you allow the wizard to progress without specifying data in this screen, the time
zone will be set for Adak (Hawaii-Aleutian Standard Time).
BACK
LANGUAGE & LOCATION
Confirm your language and location settings.
Language
English
Country
Disabled
Timezone
Select...
NEXT
X
01
^
^
^
This wizard will continue automatically in 10 seconds.
2. The next screen enables you to congure the network settings of the TV. Refer to the appropriate
subsection(s) below for information on conguring the wired and/or wireless connection(s)
between the TV and the network. When you are ready to continue, use the arrow keys on the
Installer Remote to select NEXT, and then press the Wheel (OK) button.
Note: If you do not want to congure/complete conguration of network settings at this time,
you can select/highlight SKIP, and press the Wheel (OK) button on the Installer Remote to
continue to the next step.
Basic Settings Wizard
(Continued on next page)

19
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Basic Settings Wizard (Cont.)
(Continued from previous page)
Note: If desired, you can congure both wired and wireless connections. However, note that a
wired connection is always prioritized over a wireless connection. That is, when the TV is turned
OFF and then back ON, if a Local Area Network (LAN) is detected by the TV, the TV will default
to the wired connection. If the LAN cable is removed, the TV will then attempt to establish the
wireless connection. Whenever the TV is reconnected to the LAN, the TV will re-establish the
wired connection.
Congure a Wired Network Connection
BACK
NETWORK SETTINGS
Configure network settings.
Network Connection Type
Wired (Ethernet)
Advanced Options
Automatically Assign IP Address
IP Address
Subnet Mask
NEXT
X
^
^
^
10.1.2.4
255.255.255.0
02
a. If not already done, connect the appropriate cable between the TV and the network.
b. Make sure the Wired (Ethernet) option is selected in the Network Connection Type eld,
and then press the Wheel (OK) button on the Installer Remote.
c. By default, the TV uses DHCP, and if a LAN is detected, the TV will request an IP address
from the DHCP server on the network. If the TV is able to connect to the network, the network
conguration data will be displayed on the screen as shown in the example above.
If you need to specify static IP conguration data, continue with step (d).
d. (Optional) If required, you can edit the IP data for this TV as follows:
• De-select the “Automatically Assign IP Address” checkbox under “Advanced Options.”
• For each data entry eld: Use the arrow keys on the Installer Remote to select the eld and
press the Wheel (OK) button. You can use the number keys on the Installer Remote to
direct enter numeric values or use the arrow keys to select the appropriate numbers from
the pop-up virtual keyboard displayed at the bottom of the screen. (Note, however, that you
must use the dot “.” key from the virtual keyboard to separate each octet of an IP address.)
When you are done, select Enter from the virtual keyboard, and then press the Wheel
(OK) button on the Installer Remote.
(Continued on next page)

20 206-4334
Basic Settings Wizard (Cont.)
(Continued from previous page)
Congure a Wireless (Wi-Fi) Network Connection
BACK
NETWORK SETTINGS
Configure network settings.
Network Connection Type
Wireless (Wi-Fi)
Wireless (Wi-Fi) Network
Network A
X
^
^
Advanced Options
Automatically Assign IP Address
IP Address
10.1.2.4
02
NEXT
a. Select/highlight the Network Connection Type eld, and press the Wheel (OK) button on the
Installer Remote. Then, use the Up/Down arrow keys to select/highlight Wireless (Wi-Fi),
and press the Wheel (OK) button once more.
b. Select/highlight the Wireless (Wi-Fi) Network eld, and press the Wheel (OK) button on the
Installer Remote. Then, use the Up/Down arrow keys to select/highlight the desired access
point from the drop-down list of available options, or select the “Hidden Network” option at the
bottom of the list to specify an access point with a hidden SSID. Press the Wheel (OK) button
once more.
Note: Make sure you have the network security password/PIN available if you are attempting
to connect to a secured network. If you would like to add an access point with a hidden SSID,
you will need to direct enter the SSID of the access point.
c. Follow the on-screen instructions to complete the appropriate network conguration. Use the
Installer Remote to navigate between elds and make entries, etc.
Note: As with a wired connection, you will have the option to specify static IP conguration
data for this network connection. Once the initial connection is established, you can de-select
the “Automatically Assign IP Address” checkbox under “Advanced Options,” and then modify
the IP data, as required. See step (d) of the wired connection procedure above for further
information on the data entry elds.
d. Once the wireless network conguration is complete, use the arrow keys on the Installer
Remote to select CONNECT, and then press the Wheel (OK) button on the Installer Remote.
Note: The “CONNECT” button becomes a “NEXT” button once the connection is successful.
3. In the Portal Settings screen, you can specify the Portal Mode and the Portal Auto Start status
for this TV. Use the arrow keys on the Installer Remote to select/highlight each appropriate eld
in turn—Portal Mode or Portal Auto Start—and then press the Wheel (OK) button. Then, use
the up/down arrow keys to select the applicable value from the drop-down list of options for the
selected eld.
(Continued on next page)