
SAFETY
PLEASE KEEP THIS MANUAL IN A SAFE PLACE FOR REFERENCE.
WARNING: To reduce the risk of burns, fire, electric shock, injury to persons, or
damage to equipment, read the following important precautions and information
before operating the Grace Neck Massager.
DISCLAIMER
1. The health benefits suggested or implied in this manual, other product literature, and
website are not certified or endorsed by any regulatory authority or medical institute.
2. The use of this device is entirely at the user’s discretion. Please read all instructions
and safety information carefully before using this product. We assume no responsibility
for personal injury or property damage sustained by or through using this product.
RESPONSIBILITIES
3. It is the responsibility of the owner to ensure that all users of the Grace are adequately
informed of all warnings and precautions.
4. Use this neck massager only as instructed in this manual.
5. Always inspect the device and charging cable for damage before each use. Do not use if
damaged, malfunctioning, or if the unit has been exposed to water.
6. The device will automatically power off after 15 minutes of use. Do not use
continuously for more than 30 minutes.
7. This device is intended for in-home use only. Do not use in any commercial, rental,
institutional, or therapeutic setting.
ELECTRICAL SAFETY
8. WARNING: Only use the included USB-C charging cable to charge this device. Only
attach the charging cable to a USB charging adapter with the specified voltage.
9. Always unplug the unit after charging, and prior to using, cleaning, storing, or
transporting.
10. Do not place or use outdoors. Do not use during lightning and thunder storms.
11. Unplug the device immediately in the event of a power failure.
12. Keep ventilation ports free from dust and debris.
13. The unit is not waterproof. Keep away from liquids. Do not use in high-moisture
environments or in any place where the unit may become wet or damp. Do not immerse
in water. If the unit becomes wet or emits an odor, unplug it, and do not use.
14. Keep the unit away from flammable or explosive items, chemicals, open flame, and heat
sources such as central heating, portable heaters, stoves, fireplaces, and ovens.
15. Do not use or store in high temperatures or in direct sunlight. Do not operate under a
blanket or pillow. Excessive heat can potentially cause fire, electrocution, or injury to
person(s) or property.
16. Do not operate in the presence of aerosol (spray) products or corrosive gases, or where
concentrated oxygen is being administered.
17. Never drag or hang the Grace by its charging cable. Do not destroy, bend, stretch, twist,
or tie the charging cable.
18. Never plug/unplug the charging cable with wet hands.
19. If the device begins to make unusual noises, turn off and unplug immediately.
SAFETY
20. Never leave the Grace unattended while it is running.
21. Consult with a medical professional before using the device if you have a medical
condition such as cancer, diabetes, high fever, gout, epilepsy, malignant tumors, active
tuberculosis, severe cardiac dysfunction, blood clots, high blood pressure, bleeding
disorders, sensory problems or advanced peripheral circulatory disturbance, blood clots,
or osteoporosis; if you have abnormalities or deformities of the neck or spinal column;
if you have a pacemaker or similar implant; if you recently had surgery; if you are or may
be pregnant.
22. Do not use if injured. Never use directly on infected, swollen, bruised, or inflamed skin,
open wounds, or scars.
23. Stop using immediately if you feel discomfort, pain, dizziness, nausea, or shortness of
breath.
24. If the heat feels too hot on your skin, turn the heat function off immediately.
25. Do not operate the Grace while driving, sleeping, smoking, or intoxicated. Do not use
within one hour of eating.
26. Only use this device on your neck and shoulders.
27. If you have long hair, ensure your hair is up in a high ponytail, bun, braid, and out of the
way of the neck massager.
28. Do not apply medical or cosmetic lotions or creams to your neck or to the device before
or during use.
29. This device is not intended for use by adults with diminished mental, sensory, or physical
capacity, unless they are closely supervision by a responsible adult.
30. Keep children and pets away from the Grace at all times.
CLEANING, STORAGE & MAINTENANCE
31. We recommend thoroughly washing and drying your neck and hands before each use in
order to keep the massage surfaces clean.
32. Turn off the device, and/or unplug the charging cable, and allow the Grace to cool down
before cleaning or storing.
33. Wipe down the device with a soft, slightly damp cloth after each use. Never allow water
or other liquids to come into contact with the unit.
34. Do not use abrasive, corrosive, solvent, or chemical cleaners or harsh detergents.
35. Store the device in a cool, dry location. Do not store close to the ground, walls, or roof.
Do not store with heavy objects on top of the unit.
36. Do not remove screws or attempt to disassemble the device.
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