Lifescan SureStep User manual

LifeScan Customer Care Line/Ligne InfoSoins :
Monday–Friday 9AM–8PM Eastern Time, 6AM –5PM Pacific Time
Du lundi au vendredi de 9 h à 20 h, heure de l’Est et de 6 h à 17 h, heure du Pacifique
Canada 1 800 663-5521
U.S.A./É.-U. 1 800 227-8862
Distributed by/Distribué par : LifeScan Canada Ltd./
Produits médicaux LifeScan Canada Ltée, V5C 6C6 AW 050-906-01A
© LifeScan, Inc. 1999 Milpitas, CA 95035 8/99
AW *05090601A* www.LifeScan-can.com
Owner’s Booklet
Manuel du propriétaire
Diabetes Blood Glucose Monitoring System
Système de surveillance de la glycémie
NOW WITH
150-Test Memory
GARDE MAINTENANT
150 tests en mémoire
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COMPLETE BLOOD GLUCOSE MONITORING SYSTEM
Owner’s Booklet
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The SureStep®System is intended for use
outside the body (in vitro diagnostic use). It
should be used only for testing purposes and
only with fresh whole blood samples. It should
not be used for the diagnosis of diabetes.
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Important phone numbers: Meter Serial Number _____________
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
Healthcare Professional ________________________ Pharmacist _______________________
Diabetes Educator _____________________________ Other ____________________________
Welcome to LifeScan
Congratulations! You’ve chosen a product
made by LifeScan, a leading company in
providing products to help you manage
your diabetes. SureStep®blood glucose
monitoring products are widely available
without a prescription.
Blood glucose monitoring plays an impor-
tant role in controlling your diabetes. A
long-term study showed that keeping blood
glucose levels close to normal can reduce
the risk of complications by up to 60%.
The results you get with the SureStep®
System can help you and your healthcare
professional monitor and adjust your
treatment plan to gain better control of
your diabetes.
Everything you need to know about
using the SureStep System is included
in this booklet. If you have any ques-
tions, please feel free to call the toll-free
numbers to speak with our Customer
Services Department.
Remember to complete and mail the
Warranty Registration Card.
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CAUTION: Before using any product to test your blood glucose (blood sugar),
read all instructions and practice the test. Do all quality control checks as
directed and consult with a diabetes healthcare professional. These recom-
mendations apply to all blood glucose monitoring systems and are supported
by the Diabetes Educator Section of the Canadian Diabetes Association.
IMPORTANT: If you have followed the tips to ensure accuracy and your blood
glucose results are still out of range, call your healthcare professional.
The SureStep® System contains many small parts: test strip holder, battery
door, batteries, lancets, control solution vial, test strips, test strip bottle cap,
etc. Keep the system out of the reach of small children because these parts
may be dangerous if swallowed.
If using a 10% bleach solution to disinfect the meter, be sure to completely
remove any bleach from the meter and test strip holder with a cloth dampened
with water. Bleach will react with the test strips and cause inaccurate results.
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LEARNING THE SYSTEM 1
SureStep®Blood Glucose Meter 3
SureStep®Test Strips 4
Display Symbols 6
CODING THE METER Three Easy Steps to Coding 10
CHECKING THE SYSTEM SureStep®Glucose Control Solution 12
Control Solution Test 12
Control Solution Range 18
TESTING YOUR BLOOD Detailed Test Procedure 19
– Getting a Drop of Blood 20
– How to Test Your Blood 26
Optional Colour Chart 34
TABLE OF CONTENTS
Glu cos
Shake befor
Not Intende
Discard3m
Discard date
Lot No .
Exp. Date
© LIFESCAN I
®
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
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UNDERSTANDING
YOUR RESULTS Overview 36
Comparing Meter and Laboratory Results 37
Expected Test Results (Target Range) 38
Testing Tips to Ensure Accuracy 40
Health Conditions Causing
Out-of-Range Results 41
Recommendations for Better
Diabetes Control 43
RECALLING RESULTS
FROM METER MEMORY Using the Meter for the First Time 44
Recalling All Results in Meter Memory 45
Uploading Memory Data 46
CARING FOR YOUR METER General Care 47
Cleaning the Meter 47
Changing the Batteries 51
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
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CHANGING METER SETTINGS
(Set-Up Mode) 54
Entering Set-Up Mode 55
Setting the Time and Date 55
Display of Last Result 58
Unit of Measurement (mmol/L or mg/dL) 59
Beep Signals 60
14- and 30-Day Test Averages 61
Time Format 62
Date Format 62
Exiting the Set-Up Mode 63
SOLVING PROBLEMS Helpful Messages 64
Error Messages 67
SPECIFICATIONS Performance Characteristics 73
Guarantee and Warranty 74
QUICK REFERENCE GUIDE 77
LifeScan Customer Care Line:
CANADA 1 800 663-5521 U.S.A. 1 800 227-8862
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The SureStep®Diabetes Blood
Glucose Monitoring System is the
next advance in the self-monitoring
of blood glucose. The SureStep®
System is for people with diabetes
who need to check the level of
sugar (glucose) in their blood. A
drop of blood is taken from the
finger and placed on a SureStep®
Test Strip, which is then inserted
into the SureStep®Blood Glucose
Meter. The meter measures the
blood glucose level and displays
the result on average in 30 seconds.
The system is calibrated to give a
plasma value, the measurement
used by most clinical laboratories.
Easy-to-understand symbols guide
you through the test procedure and
help you if any problems arise.
SureStep®Brand Test Strips
are the only test strips that have
been specifically designed, devel-
oped, and tested for use with the
SureStep®Meter to ensure consis-
tent quality and accuracy. For
reliable results and to maintain
the manufacturer’s complete ser-
vice, support, and warranty, use
only SureStep Brand Test Strips
made by LifeScan.
LEARNING THE SYSTEM
LEARNING
1
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LEARNING
2
Colour Chart
Glucose
Shake before
Not Intended
Discard3 mo
Discard date:
Lot No.
Exp. Date
© LIFESCAN IN
Extra Space for Diabetes Supplies
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DISPLAY
Shows your test results
and symbols that guide
you through the test.
SureStep®Blood Glucose Meter
POWER BUTTON (Blue)
Turns the meter on and off,
accesses the memory, and navi-
gates through the set-up mode.
BATTERY
COMPARTMENT
Holds two AAA alkaline
batteries.
C BUTTON (Green)
Codes the meter, changes the
meter settings, marks control
solution test results, and scrolls
through the memory.
LENS AREA
Contains the meter optics
that read the glucose
level. Test strip holder
covers the lens area.
Front
Back
CONTACT POINTS
Sense the position and orientation
of the SureStep®Test Strip.
LEARNING
SERIAL NUMBER
(Example)
The cover protects the lens area
and the base holds the SureStep
Test Strip.
Cover
Base
Opened
Test Strip
Insertion
Point
DATA PORT
Allows you to transfer the
information stored in the
meter’s memory to a com-
puter to view, analyze,
and print.
Closed
TEST STRIP HOLDER
L 5037 ZG 00171
1 800 227-8862
1 800 381-7226
1 800 663-5521
UNITED STATES:
CANADA:
Milpitas, CA 95035
BLOOD GLUCOSE METER
Toll-free customer service:
English
Español
© LIFESCAN INC. 1998
AW 052-178-01B Made in U.S.A.
®
B1
NRTL /C
3
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4
LEARNING
SureStep®Test Strips
When blood is applied to the pink
test square, it is absorbed and a
chemical reaction takes place. A
blue colour forms in the confirmation
dot on the back of the test strip and
is read by the meter to determine
the blood glucose level; the darker
the colour, the higher the blood
glucose level.
White Tip is inserted
into the meter. The
side where you apply
blood must be face up
when you insert the
test strip.
Pink Test Square is
where you apply a
drop of blood.
White Pad absorbs
the excess blood that
may extend beyond
the pink test square.
Do not apply blood
directly onto the
white pad.
Pink Test
Square
White Pad
FRONT BACK Black Tip helps the
meter detect that the
strip has been insert-
ed properly.
Confirmation Dot on
the back of the test
strip is where you
check to confirm
proper blood applica-
tion. When it turns
completely blue,
enough blood has
been applied for an
accurate test.
White Tip
Confirmation
Dot
Black Tip
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5
IMPORTANT TEST STRIP INFORMATION
■Contact with air, moisture, and light can cause false results. Keep test
strips sealed in the original moisture-resistant, light-protected package
and store in a cool, dry place not above 30°C (86°F). Do not refrigerate,
place in direct heat or sunlight, or leave bottle open.
■DO NOT use SureStep®Test strips beyond the expiration date.
■If using test strips from a bottle, write the discard date on the bottle
label. Discard unused test strips four months after first opening
the bottle.
■DO NOT use SureStep Test Strips that are bent, torn, cut, or changed in
any way.
■Before testing, the confirmation dot should be off-white. DO NOT use
test strip if confirmation dot is darker than the colour of an unused test
strip shown on the Colour Chart included with the test strip package.
■Use each test strip immediately after removing it from the package.
■Replace the test strip bottle cap immediately after removing a test strip
and close the cap tightly.
■Never transfer test strips to a new bottle or any other container.
■DO NOT use bleach, or products containing bleach, with the test strips.
■For reliable results, use only SureStep Test Strips made by LifeScan.
LEARNING
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6
LEARNING
Display Symbols
The SureStep®Blood Glucose Meter
uses symbols to guide you through
a test and to help you determine if
something is wrong with your test
strip or meter. To check that all
display symbols are working, press
and hold down the blue power
button. All symbols should appear.
This display check will also appear
briefly each time you turn on the
meter. Call the LifeScan Customer
Care Line at 1 800 663-5521 (U.S.A.
1 800 227-8862) if any segments
are missing.
AM
PM
Display Check
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7
Meter Memory Result. Your
SureStep®Meter stores up to 150
blood glucose or control solution
test results with their times and
dates in its memory. Every time you
turn the meter on, it will automati-
cally recall and display your last
(most recent) result with date.
Code Number. The number on
the display must match the code
number on your SureStep®Test
Strip package. It must be checked
every time you use a new package
of test strips and changed if the
code number is different.
(Example)
(Example)
LEARNING
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8
LEARNING
Apply Blood Sample to Pink
Test Square.
Push the Test Strip, Pink Side
Up, Firmly into the Test Strip
Holder Until It Stops.
If you fail to completely insert
the test strip, the test may start.
However, you may receive an
inaccurate low result.
Meter Is Reading Your Result.
The result appears, on average, in
30 seconds. The clock may flash
longer at cooler temperatures or
shorter at warmer temperatures.
Test Result. The meter displays
results from 0 to 27.8 mmol/L
(0–500 mg/dL) with time and date.
PM
(Example)
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HI mmol/L.
In virtually all cases above
27.8 mmol/L (500 mg/dL), the
meter reads “.”
When proper procedures are followed,
a reading of “” means very high
blood glucose (severe hyperglycemia).
In extremely rare circumstances, the
meter will read “” instead of
“”
above 27.8 mmol/L (500 mg/dL).
Compare the colour of the test strip
confirmation dot with the Colour
Chart on the test strip package
(see pages 34 and 35).
Clean Meter and Test Strip Holder.
Replace the Two AAA Alkaline
Batteries.
PM
9
LEARNING
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