LifeWalker Mobility Products UPWalker H200 User manual

User Guide
For H200 & H200-L
Designed by LifeWalker Mobility Products
San Diego, California

Table of Contents
Safety Warnings
Set-Up Instructions
Product Features
Opening the UPWalker
Setting Desired Armrest Height
Setting Handgrip Angle
Setting Length of Handgrip Arm
How to Use Parking Brakes
How to Adjust Brakes
Positioning the Seat
Using Sit-to-Stand Assist Handles
Locking and Unlocking the Wheels
Closing the UPWalker
Using Your UPWalker
Maintenance
Accessories
Warranty Information
Customer Support
Page
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5
6
7
8
9
10
11
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15
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16
20
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SAFETY WARNINGS
TO ENSURE YOUR SAFETY IN USING THE UPWALKER® THE FOLLOWING SAFETY
INFORMATION AND ALL INSTRUCTIONS MUST BE FOLLOWED.
• DO NOT use this product without rst reading and understanding the instructions contained
in this booklet.
• For H200 DO NOT exceed 375lb (170kg) weight limit. And for H200–L, DO NOT exceed 400lb
(181.4kg) weight limit.
• User assistance is recommended for customers with fall risk.
• DO NOT use the UPWalker Neuro if there is apparent damage or if any parts (other than
accessories) are missing.
• Care should be taken to ensure that all height adjustment locks, handles, brakes or any other
functional or moving parts are in good working order before operation.
• Periodically check engagement of seat rail in frame and armrest height adjustments to make
sure they are secure.
• Periodically check all screws and fasteners, and retighten if necessary.
• DO NOT use with rear wheels in unlocked position.
• DO NOT ride the UPWalker when seated or when standing with all your weight on the
armrests; do not lean disproportionately on one of the armrests.
• DO NOT use on stairs, escalators, moving sidewalks, or uneven surfaces.
• DO NOT go up or down inclines greater than 15% or diagonally across inclines greater than 5%.
• Be careful to avoid pinching your ngers while raising and lowering the armrests and opening
and closing the UPWalker frame.
• ALL WHEELS must be in contact with the oor at ALL TIMES. This will ensure that the
UPWalker Neuro is properly balanced.
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN LEAD TO SERIOUS INJURY OR DEATH.
FOR SAFETY AND WARRANTY COMPLIANCE, THE UPWALKER IS ONLY TO BE USED BY A
CONSUMER IN A MANNER AS DEMONSTRATED FOR INTENDED USE AS A MOBILITY
ASSISTANCE DEVICE. MISUSE OF THE UPWALKER MAY VOID WARRANTY.
4

5
Unbox the UPWalker on a level oor. Carefully remove the UPWalker from the box and remove
protective plastic and all cardboard pieces. Retain shipping materials in the event of customer
return of product.
Stand the UPWalker up on all four wheels (see Fig A1 on page 6).
Push the front wheel gray lock tabs down to release the front wheels from locked position
(see “Locking and Unlocking Wheels” on page 13).
The rear wheels will automatically lock in place when turned backward (see “Locking and
Unlocking Wheels” on page 13).
Open the UPWalker (refer to “Opening the UPWalker” on page 6).
Adjust armrest height to your desired user height (refer to “Setting Desired Armrest Height”
on page 7).
Set handgrip orientation to your desired angle (refer to “Setting Handgrip Angle” on page 8).
Set handgrip extension to your desired length, or leave in current position if comfortable
(refer to “Setting Length of Handgrip Arm” on page 9).
Check the brakes for normal function, including the parking brake function (refer to “How
to Adjust Brakes” on page 10).
With parking brakes off (see “How to Use Parking Brakes” on page 10), ensure that all four
wheels spin freely.
Follow instructions on page 6 for securing seat in forward position, with seat rails pushed
rmly inside support brackets on frame, before using the UPWalker.
Examine all other parts for shipping damage. DO NOT use the UPWalker if there is apparent
damage or if any parts (other than accessories) are missing. If there are missing or damaged
parts, please contact LifeWalker Customer Service at 866-588-1845 or
[e-mail].
SET-UP INSTRUCTIONS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

UPWalker®
Product Features
Parking /
Hand Brake
Personal Item Bag
Backrest Support
Moveable Seat
Seat Rail
Front Wheel
Locks
Adjustable Rubber
Handgrip
Armrest Pad
Sit–to–Stand
Assist Handles
Height Adjustment
Memory Stop
Beverage holder
Height Adjustment
Tube
Sturdy Metal
Frame
Eight Inch Rubber
Wheels
(For indoor and outdoor use)
6
Motion-Activated
Light

To open the UPWalker, begin by standing the
UPWalker on all four wheels on a level oor (Fig A1).
Open the Velcro strap on front legs of the frame to
enable opening of the UPWalker (Fig A2). Stow the
strap by wrapping around attached frame and
securing with Velcro.
Standing behind the UPWalker, lift up slightly on the
sit-to-stand assist handles while pulling outwardin
opposite directions to open frame (Fig A3).
Continue opening the UPWalker by pushing slightly
inward simultaneously on the sit-to-stand assist
handles to align and connect seat rails with frame
(Fig A4).
To complete opening of the UPWalker, move seat to
most forward position (Fig G1) and push downward
on the seat where marked “Push Down To Secure”
until seat rails sit securely inside the support brackets
on frame (Fig A5).
CAUTION: THE UPWALKER IS NOT SECURE FOR USE
IF SEAT RAILS ARE NOT PUSHED FIRMLY INTO THE
FRAME BRACKETS AS DEMONSTRATED IN FIG A6.
DO NOT USE THE UPWALKER IF SEAT RAILS ARE
OUT OF FRAME BRACKETS (FIG A7).
A. Opening the UPWalker
Fig A1
Fig A2
Fig A3
Fig A4
Fig A5 Fig A6 Fig A7
1.
2.
3.
4.
5.
7

The armrests on the UPWalker are raised and lowered independently of each other. It is
recommended that the armrests be set at the same height. Should the user have a physical
condition that requires offsetting the height of the armrests, the armrests can be set
accordingly for comfort.
B. Setting Desired Armrest Height
Fig B1
Fig B2
To raise and lower the armrests, rst push in the
Iiht gray height adjustment tab (Fig B1) and, while
keeping the tab depressed with one hand, use your
other hand centered over armrest pad to raise or
lower the armrest to the desired height (Fig B2).
When the armrest is at the desired height, release
the height adjustment tab to automatically engage
the tab's pin in the tube hole. You will hear a "click"
when the tab is engaged. Avoid pinching your
ngers between the armrest and the top of the
height adjustment tube while raising or lowering
the armrests.
CHECK THAT THE HEIGHT ADJUSTMENT TABS
ARE SECURELY IN PLACE BEFORE PLACING
WEIGHT ON THE ARMRESTS AND WALKING IN
THE UPWALKER.
2.
1.
The UPWalker includes a convenient height
adjustment memory stop on the bottom of each
height adjustment tube (Fig B3). After you have
established your preferred height setting, unlock
the height adjustment memory stop using the gray
knob, turning it in a counterclockwise
direction. Slide the memory stop up to the frame
and relock in place by turning the gray knob in a
clockwise direction until tight. Once set you may raise an armrest from a lowered position
until the memory stop is reached. The memory stop does not need to be moved again unless a
different armrest height is required.
Fig B3
5.
The armrest should be set at a height that is high enough that you feel support under your
forearms when standing upright inside the UPWalker but not so high as to cause your
shoulders to "hunch." Put equal weight on each forearm while using the UPWalker. You may
nd it benecial to displace some of your body weight on your forearms while walking.
Each setting is marked with a number on the height adjustment tube for future reference.
Note and remember the setting you prefer.
3.
4.
8

C. Setting Handgrip Angle
To set the handgrip at the desired angle, open the
chrome cam lever under the armrest pad and swivel
the handgrip to the preferred position (Fig C1).
There are three suggested handgrip positions –
horizontal (Fig C2), vertical (Fig C3) or 45 degrees
(Fig C4) (where you will feel a slight “stop” as you
swivel the handgrips). The handgrip angles can be
set at other angles, if that suits the user.
Once the preferred angle is established, close the
chrome cam lever rmly to secure the handgrip in
place (Fig C6). The tightness of the cam lever can be
adjusted by turning the cam lever nut on the outer
side of the armrest.
To close the UPWalker to its most compact size for
storage or transport, point handgrips directly
downward or upward in a vertical position so they
don’t conict when folding (Fig C5 or C3).
Fig C1
Fig C2
Fig C3
Fig C4 Fig C5 Fig C6
2.
1.
3.
4.
9

D. Setting Length of Handgrip Arm
The UPWalker is shipped with the handgrips set in
the extended length position relative to the armrest
pads. This default length should t most users.
Should the user want to shorten the reach from
the armrest pads to the handgrips, rst release the
chrome cam lever under the armrest pad (Fig D1).
Swivel the handgrip arm inward to access the brass
pin (Fig D2) in the slot under the armrest pad,
depress the pin and pull the handgrip backward
until the second (originally unexposed) pin locks in
the slot (Fig D3). Return handgrip to desired angle
and close the cam lever (Fig C6).
Repeat on both sides so the reach is uniform left
and right. To lengthen the reach of the handgrip,
release the cam lever and swivel the handgrip arm,
push in the brass pins one at a time and pull the
handgrip forward until the rear brass pin engages
in the slot. Return handgrip to desired angle and
close cam lever (Fig C6).
Fig D1
Fig D2
Fig D3
2.
1.
3.
4.
10

To set parking brake, push the brake handle
forward until it clicks in locked position. Some
users may want to hold the hand-grip with one
hand while using the other hand to push the brake
handle forward. (Fig E1).
To unlock brakes, simply pull brake handles back
toward you.
The following information is intended to assist
you with the adjustment of your brakes.
Note: The brakes on your new UPWalker have been
preset from the factory. Due to normal use over time
you may need to make adjustment to maintain this
setting. You can adjust the brakes by making the
following adjustments at either the brake handle
position (Fig F1) or above the rear wheel (Fig F2).
Before attempting to adjust the brakes, ensure that
the parking brake is disengaged (see “How to Use
Parking Brakes” above).
E. How to Use Parking Brakes
F. How to Adjust Brakes
Fig E1
Fig F1
Fig F2
It is strongly recommended that the parking brakes be set in the locked position when the
user is sitting down in the UPWalker or standing from a seated position and when the user is
making adjustments to the UPWalker's settings.
When using brakes while walking, both brakes should be applied with equal pressure.
2.
1.
3.
4.
11

Brake is Too Loose
Use ngers or pliers to turn the barrel adjuster nut
counterclockwise a half rotation (Fig F3). Try the
brake. If this does not correct the problem, repeat
turning the barrel adjuster nut a half rotation at a
time until the brake functions as expected. Then
turn the larger locking nut clockwise using ngers
or a 10 mm or 13/32 wrench until it presses tightly
against the housing to prevent the barrel adjuster
nut from loosening.
Resetting the Brakes
NOTE: DO NOT ATTEMPT TO PERFORM THIS TASK IF YOU ARE NOT
MECHANICALLY INCLINED.
If you cannot achieve the desired adjustment by
means of the above, you may use a 4 mm or 5/32"
Allen wrench to reset the brake using the brake
cable nut attached to the brake pad at each rear
wheel (Fig F4). First loosen the nut by turning Allen
wrench counterclockwise. Once loosened, you may
pull the brake cable out of the nut to tighten the
brake, or push the brake cable into the nut to
loosen the brake. After achieving desired cable
length, tighten the nut by turning clockwise. You
may have to repeat adjustment a few times to get
it right.
Fig F3
Fig F4
Brake is Too Tight
Use ngers or a 10 mm or 13/32 wrench to turn the larger locking nut counterclockwise
until loosened. Then use ngers or pliers to turn barrel adjuster nut clockwise a half rotation
(Fig F3) and try the brake. If this does not correct the problem, repeat turning the barrel
adjuster nut a half rotation at a time until the brake functions as expected. Then turn the
locking nut clockwise until it presses tightly against the housing to prevent the barrel
adjuster nut from loosening.
If you are not comfortable with adjusting your brakes please consult a local Durable Medical
Equipment dealer or contact LifeWalker Customer Service at 866-588-1845 or
[e-mail]. Please note, LifeWalker does not reimburse
customers for maintenance charges on the UPWalker, including brake adjustments.
12

To walk in the UPWalker, pull the seat to the most forward position by lifting up and pulling
forward the tab on the front of the seat (Fig G1).
To sit on the seat, set the parking brake, pull the seat fully backward using the rear pull tab
(Fig G2), and sit with legs facing the rear. Sitting on the seat with the armrests in their raised
position is often preferred.
Use the sit-to-stand assist handles as needed when sitting and standing (Fig G3).
G. Positioning the Seat
H. Using Sit-to-Stand Assist Handles
Move rear wheels of the UPWalker under the chair in which
you are seated, aligned with your feet.
Set parking brakes (see "How to Use Parking Brakes"
on page 10).
Place hands on left and right sit-to-stand assist handles.
Bend over to where your nose is over your toes and
push down on the sit-to-stand assist handles to stand
up into the UPWalker (Fig H1).
Release parking brake (see "How to Use Parking
Brakes" on page 10).
Fig G1 Fig G2 Fig G3
Fig H1
2.
1.
3.
2.
1.
3.
4.
5.
13

J. Closing the UPWalker
For most users the front wheels should be set to
pivot freely and allow the UPWalker to turn left and
right. This is achieved by placing the light gray tab
above each front wheel in the down position (Fig I 1).
However, the front wheels can be locked to roll only
in a straight line by ipping the gray wheel lock tabs
to the up position (Fig I 2).
The rear wheels should be kept in the locked
position when using the UPWalker. If you need to
unlock the rear wheels to reduce the size of the
unit for shipping, storage or transport, lift up the
black wheel lock tabs above the rear wheels (Fig I 3)
and pivot the wheels inward. Push wheel lock tabs
down to closed position after turning wheels under
the UPWalker.
I. Locking and Unlocking the Wheels
Fig I 1
Fig I 2
Fig I 3
2.
1.
Fig K1
Fig K2
Lower the armrests to the lowest setting (see
“Setting Desired Armrest Height” on page 7). Lift
the seat up by seat lift handle (Fig J1) and allow
UPWalker to fold in (Fig J2). Stand the UPWalker on
all four wheels to roll or stow. Use the Velcro strap
on front of the UPWalker to secure folded unit for
storage or transport.
When folding for storage or transport, it is
recommended that the handgrips be turned either
vertically upward (Fig C3) or fully downward toward
the ground (Fig C5), and the armrests should be
returned to their lowest height position (Fig A1).
Luxury Personal Item Bag must be removed to avoid
damage to bag.
2.
1.
3.
14

Once standing in the UPWalker move forward so your body is between the armrest pads,
standing in an upright position with good posture.
Put equal arm pressure on the left and right armrest pads. Put hands on handgrips with
ngers around the brake handles. Take full-stride steps with constant gait.
Pull on brake handles while going down hills to control speed.
Walk regularly for exercise to maintain good health.
Check your UPWalker periodically to make sure that the brakes are working correctly
and that all of the nuts and bolts are secure. Do not use the UPWalker if the brakes are
not working correctly.
If hand-grips are loose, do not use the UPWalker.
Periodically inspect the wheels for tightness, wear and damage. Before use, make sure
that the wheels are free of hair, lint, dirt and other debris.
Regular inspection of parts including hardware, brackets and plastics for deformation,
corrosion, breakage, wear, dents, or compression is highly recommended.
Regular cleaning of the UPWalker is recommended. Wipe all surfaces with a damp cloth
and allow the surfaces to dry before use.
UPWalker rubber handles and pads are made of closed cell material so they can be
sanitized with antiseptic cleansers.
Teon or silicone lubricant may be applied to a rag and run over the armrest height
adjustment tubes and seat rail slide, resistance dampers, after cleaning, to assure
smooth operation.
L. Maintenance
2.
1.
3.
4.
5.
6.
7.
K. Using Your UPWalker
2.
1.
3.
4.
15

The UPWalker is shipped to customers with the
following standard accessories:
Backrest Support (Fig Ml) is attached by sliding
each end over the sit-to-stand assist handles
(Fig M2) with mesh material facing the rear end of
the UPWalker. Backrest may be left permanently
on the UPWalker or removed when not in use.
Personal Item Bag (Fig M3) has Velcro straps which
go over the hand-grip tubes at the bent sections
(located below hand-grips and attach to the
opposite-side Velcro (Fig M4). The UPWalker logo is
designed to be on the front side of the bag facing
away from you when using the UPWalker.
Beverage Holder (Fig M5) can be attached to either
one of the handgrip tubes. First, unscrew the knob on
U-shaped tube clamp and remove the beverage holder
from the U-clamp. Then slide “U” over handgrip tube
(Fig M6) close to armrest pad with hole on bottom and
at side of “U” facing inward. Make sure rubber sleeve
remains inside the “U”. Slide the bolt on beverage
holder through the hole on “U” with beverage holder
positioned on the outside and the knob on the inside
of the UPWalker (Fig M7). Note that the “U” and holder
have a matching positioning key to rotate and lock the
holder at the desired angle. Additional adjustments
can be made to the positioning of the beverage holder
by moving the “U” on the handgrip tube.
M. Accessories
Fig M1
Fig M2
Fig M3
Fig M4
Fig M5 Fig M6 Fig M7
16

Fig M8 Fig M9 Fig M10
Fig M11
Optional Accessories Available From LifeWalker's Website
Shopping Bag (Fig M8) sits on the seat when seat is placed in the forward position under
hand-grips. Support straps should be placed in the bend in the hand-grip tubes at the base of
each hand-grip. Secure support straps using the Velcro material at the ends of the straps (Fig
M9). Note that the shopping bag has convenient handles to transport your purchases by hand.
Luxury Personal Item Bag (Fig M10) is constructed with premium materials and includes a
secure zipper top and side pockets to hold additional personal items. With the UPWalker logo
facing forward, place support straps in the bend in the hand-grip tubes at the base of each
hand-grip and secure using Velcro at the ends of the straps (Fig M11). Remove bag before
folding UPWalker.
17
Motion Activated Light The UPWalker comes with a unique motion–activated LED light used
for your safety when dark. The light attaches with a magnet to the UPWalker beneath the seat
in the middle of the X-frame (Figure Q8). It can easily be removed by sliding off the
magnet to charge the battery.
Lithium–Ion battery inside light periodically needs to be recharged when light stops working:
Pull magnetic light off from within metal retainer on your UPWalker.
Push the enclosed micro connector (smaller end of USB–C connecting cable) into light as
shown in (Figure Q9). Please note connector only slides in with narrow end facing away from
front of light.
Push the larger end of USB–C connecting cable (Figure Q10) into any USB–C wall charger for 2
hours to achieve full charge (very commonly used with phones and computers).
Fig Q8 Fig Q9
3.
2.
1.
Fig Q10

Smartphone Holder (Fig M12) supports different
sizes of phones for hands free operation when you
are on the go. To attach the holder, rst unscrew the cam
lever nut under the right armrest pad opposite
the chrome cam lever which secures the hand-grip tube.
Mate the hole in the end of the exible phone holder
arm with the cam lever bolt and the plastic base
holding that bolt. Reattach and tighten the nut (Fig M13).
Close cam lever to secure both hand-grip arm
and smart phone holder. It may be necessary to adjust
the cam lever tension by turning the cam lever nut
clockwise or counterclockwise.
Two round adjuster knobs are located on the back
of the smart phone holder (Fig M14). Use the larger
knob to adjust the size of the holder to accommodate
different sizes of phones. Turn large knob
counterclockwise to open and insert phone, then
turn knob clockwise to close holder. Secure the phone
in place by turning the small knob clockwise. The phone
holder is attached to a exible arm which can
be bent to turn phone to desired position (hold arm
rmly where it attaches under armrest while bending
phone end, so as not to break the attachment
mechanism on the UPWalker). The phone holder can
be pivoted on the exible arm to optimize viewing of
the phone. Untighten/tighten the adjuster knob at
the end of the arm to pivot the phone holder.
Cane/Umbrella Holder (Fig M15) attaches to the side of
the UPWalker for the convenience of holding a cane or
umbrella hands free. The cup attaches to the lower
horizontal frame tube facing outward near front wheels
(Fig M16). To attach the cup, rst turn the cup to remove
from the cup attachment clamp. Then remove the bolt
with light gray knob from the clamp. Spread the “U”
clamp over the lower horizontal tube with the knob on
the outside and the retaining nut on the inside. Slide
bolt with knob back through the holes on clamp and
turn the knob clockwise to seat the bolt in the retaining
nut and tighten clamp against frame. Re-attach the cup
and turn to desired position.
Fig M12
Fig M13
Fig M14
Fig M15
18

The upper retaining clamp attaches to the curved
front leg tube of frame, with clamp and gray knob
on the outside of the frame (Fig M17). To attach the
clamp, remove bolt with knob from the clamp.
Spread the “U” clamp over the frame with the knob on
outside of F frame. Slide bolt with knob back through
the holes on clamp turning knob clockwise to tighten
clamp against frame. After attachment, turn retaining
clamp to desired position to secure cane or umbrella.
Safety Flashlight/ Taillight can be attached to the
left or right hand-grip tubes (Fig M18) facing forward
as a headlight (Fig M19) or backward as a taillight.
As with other accessories, there is a “U” clamp which
must be spread open so as to place the clamp on
the hand-grip tube with the light on the outside and
holes for bolt on the inside. Unscrew and remove the
bolt and knob to open clamp, attach clamp over tube
and replace bolt and knob with the bolt sliding in
from the top and the knob on the bottom of clamp.
Once attached you may aim the light in a downward
position to illuminate area in front of you or turn
and aim behind you so others can see you. The light
is turned on by depressing the button found on the
back. Push once for light to stay on; push a second
time to blink like a strobe light; push a third time
to turn off. The lens on the front of the light can be
moved outward or inward to change the size and
shape of the light beam. To insert the three AAA
batteries (not included, Fig M19) unscrew the cap on
the back of the light, remove battery holder and insert
batteries in holder with batteries properly aligned
with +/- signs. Insert battery holder back
into ashlight and re-secure the cap.
Fig M16
Fig M17
Fig M18
Fig M19
19

WARRANTY INFORMATION
LifeWalker Mobility Products stands rmly behind our commitment to provide premium
quality products. Our standard warranties represent our condence in the materials and
workmanship of your new UPWalker.
The frame of the UPWalker is warrantied to be free from defects in material and
workmanship, under NORMAL use, for the lifetime of the original consumer purchaser when
purchased from LifeWalker Mobility Products or an authorized LifeWalker Mobility Products
dealer. Accessories and non-durable components such as wheels, brakes, seat, hand-grips
resistance dampers, and armrests, which are susceptible to normal wear and tear and subject
to periodic replacement, are warrantied for six (6) months.
During these warranty periods, our warranties cover all parts, labor and shipping for repairing
the UPWalker. Our warranties expire on their respective anniversaries and immediately upon
any sale or transfer of ownership or use of the product to another person.
Our warranties do not cover the following:
A product that was modied or repaired without prior written authorization from LifeWalker
Mobility Products or an authorized LifeWalker Mobility Products dealer.
Routine brake adjustments.
Problems arising from:
•User negligence.
Any failure to adhere to the UPWalker user and maintenance instructions.
Any abuse or misuse of the product for purposes other than those specied in
the UPWalker User Guide.
•
•
20