liftup RAIZER II User manual

Liftup A/S | Hagensvej 21| DK-9530 Støvring | Danmark | T: [phone] | M: [email protected] | www.liftup.dk
User Manual
RAIZER®II
USER MANUAL –RAIZER® II –GB VERSION 1.1

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
Contents
1. Foreword...................................................................................................................................................4
1.1 Electronic version ..............................................................................................................................4
2. EC declaration of conformity...............................................................................................................5
3. Labelling of the equipment....................................................................................................................6
4. Terms of use.............................................................................................................................................7
5. Technical specifications..........................................................................................................................8
5.1 Dimensional drawings .......................................................................................................................8
5.2 Technical specifications.....................................................................................................................9
5.3 Technical specifications USB charger............................................................................................9
5.4 Technical specifications charger .....................................................................................................9
5.5 Technical specifications radio components .................................................................................9
5.6 Patents and design registration.....................................................................................................10
6. Safety instructions.................................................................................................................................11
6.1 Avoid personal injury ......................................................................................................................11
6.2 Overload ............................................................................................................................................11
6.3 Personal safety..................................................................................................................................11
6.4 Safety belt ..........................................................................................................................................11
6.5 Handling..............................................................................................................................................12
7. Functionality ...........................................................................................................................................13
8. Prior to use.............................................................................................................................................13
8.1 Charging the Raizer .........................................................................................................................13
8.2 Operating the Raizer.......................................................................................................................14
9. Operation................................................................................................................................................16
9.1 Assembling the Raizer.....................................................................................................................16
9.2 Placing the Raizer .............................................................................................................................17
9.3 Mounting the seat belt....................................................................................................................18
9.4 Mounting the backrests ..................................................................................................................19
9.5 Mounting the legs.............................................................................................................................20
9.6 Alerts prior to lifting .......................................................................................................................21
9.7 Lifting a person .................................................................................................................................22
10. Disassembly ............................................................................................................................................24
11. Charging the Raizer ..............................................................................................................................25
12. Maintenance............................................................................................................................................26
12.1 Cleaning..............................................................................................................................................26
12.2 Mechanical maintenance.................................................................................................................26

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
12.3 Maintenance of the transport bags ..............................................................................................26
12.4 Pairing the transmitter and the receiver (remote control) ...................................................27
12.5 The remote control.........................................................................................................................28
13. Service inspections................................................................................................................................29
14. Service logbook .....................................................................................................................................31
15. Spare parts and accessories................................................................................................................32
16. Troubleshooting ....................................................................................................................................39
17. Electrical diagram...................................................................................................................................40
18. Disposal ...................................................................................................................................................41
19. Right of complaint.................................................................................................................................41
September 2019

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
1. Foreword
Congratulations on your purchase of the Raizer.
This is an original user manual for your new Raizer II.
Hereinafter we use the term Raizer for Raizer II, if nothing else
is specifically indicated.
It is important to read this manual before
using the Raizer.
The Raizer is a battery-powered mobile lifting chair which
helps a lying person up to an almost standing position in a few
minutes. The Raizer can be operated by only a single assistant
and requires no physical effort from the assistant aside from a
helping hand.
The Raizer is simple to operate by means of the control panel mounted on the side of the seat,
or with the remote control.
1.1 Electronic version
We offer an online version of the user manual which can always be accessed by scanning the
below QR code or from our website:
https://www.liftup.dk/en/products/accessories/raizer-quick-guides/
Scan to open or download
the user manual

On our website we also offer some helpful videos which will provide you with
information on alarms/signals and troubleshooting, assembly and disassembly of the
Raizer: https://www.liftup.dk/en/products/accessories/raizer-video-guide/
Scan to go to online
videos

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
2. EC declaration of conformity
Manufacturer: Liftup A/S
Address: Hagensvej 21, DK-9530 Støvring
Phone: [phone]
Reg. No.523867 - Danish Medicines Agency
hereby declares that
Equipment: RAIZER®II
Battery-powered mobile lifting chair
Year: 2019
The Raizer is in compliance with:
Medical Device Directive MDD 93/42/EEC. Medical devices under class 1 (according to rule
1 of annex IX of the Council Directive MDD 93/42/EEC). Conformity assessment was per-
formed according to Annex VII.
EMC Directive 2014/30/EU
ROHS Directive 2011/65/EU
RED 2014/53/EU, Radio Equipment Directive
The Raizer meets the relevant requirements notably in following standards:
EN/ISO 10535:2006 Hoist for the transfer of disabled persons. Confirmed by Danish
Technological Institute, certificate no. 222
EN 12182:2012 Assistive products for persons with disability - General require-
ments and test methods
EN 300 440 Electromagnetic compatibility and Radio spectrum Matters
(ERM)
The above product is manufactured under the following management system:
EN ISO 9001: 2015 Quality management, Certificate No. 5749-3027770-01-02-01
EN 14971: 2012 Application of risk management to medical devices
CEO
Søren Elisiussen
Position
Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
Place
17 September 2019
Date
Signature

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
3. Labelling of the equipment
Insert copy of
CE certification mark here

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
4. Terms of use
The Raizer should only be used to bring a person lying on the floor to a seated or almost standing
position, if the person is unable to do so by him-/herself. The person may require relocation
from this position.
The max. load of the Raizer is stated on the CE mark on the rear of the seat. The Raizer can be
used approx. 40 times at full load on a full charge. A charger is included with your Raizer.
Movable parts: Be careful not to get crushed. Service inspections must always
be undertaken by a qualified service technician. The owner of the device is
obliged to maintain it according to the maintenance guide in section 12. It is
strictly forbidden to modify the product as this may endanger people’s
personal safety.
The Raizer’s parts may be hot or cold to touch in case they have been stored
in the baggage compartment of a car or in direct sunlight. Please consider this
before using the device.
Lifting capacity: Max. 150 kg (330.7 lbs)
Do not push or transport the lifting chair while the person is sitting in it
Do not stand on the lifting chair
Never flush the lifting chair with water and never immerse it in water. General
cleaning may only be done using a well-wrung cloth or sponge.
Read the user manual thoroughly before using the lifting chair
Do not dispose of batteries or electrical or electronic equipment with
unsorted household rubbish. When disposing of this device, ensure com-
pliance with local ordinances and regulations.

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
5. Technical specifications
5.1 Dimensional drawings

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
5.2 Technical specifications
Battery: LiFePo4, 12V, 5AH
Number of lifts on a full charge: 40 with a max. load. Approx. 80 with an average load
Duty cycle: 1 min. / 5 min.
Charging time: Up to 6 hours with the provided charger
Charging of depleted battery: 10–15 min = 1 lift
Dimensions (L x W x H): Standing 671 x 686 x 1252 mm
Lying 1319 x 686 x 321 mm
Weight: Motor unit/seat 8,5 kg –Backrest and legs 4,5 kg = total 13 kg
Lifting capacity: Max. 150 kg
Lifting time: 20-30 sec.
Noise level: < 70 dB A
Dust and water IP 52 (protected from limited dust ingress; protected from
water spray)
Working temperature: +5ºC to +40ºC
Storage temperature: -25ºC to +70ºC
Materials: Motor unit/seat: PolyCarbonate + ABS
Backrests: ABS
Legs: Aluminium
5.3 Technical specifications USB charger
USB Type A Min. 5Volt 1 Ampere
5.4 Technical specifications charger
Type 2241 4-cell LiFePO4 charger
Input Volt: 100-240V nom. Min. Max. 90-264 VAC
Power: Max 15W
Output Volt: 14,6V
Dimensions (L x W x H): 120 x 47 x 70mm / 4,8 x 1,85 x 2,75 in.
Weight: 170 g (0,38 lbs.)
Working temperature: +5ºC to +40ºC/ 41ºF to 104ºF
Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF
Water and dust: IP 4x
Expected service life: >5 years
5.5 Technical specifications radio components
All radio components comply with the following standards:
EU2014/53/EU, Radio Equipment Directive (RED)
FCC (USA) CFR 47 Part 15
EN 62479:2010 Human exposure
EN 300 440, v2.1.1 Electromagnetic compatibility + Radio spectrum Matters
Draft EN 301489-1, v2.2.0 Electromagnetic compatibility + Radio spectrum Matters
Draft EN 301489-17, v3.2.0 Electromagnetic compatibility + Radio spectrum Matters
AS/NZS 4268 Radio Equipment and Systems –Short Range devices
AS/NZS 2772.2 Radio Frequency Fields (mean power < 1 mW)

Liftup A/S | Hagensvej 21 | DK-9530 Støvring | Denmark | T: [phone] | M: [e-mail] | www.liftup.dk | CVR DK-1015 3964
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USER MANUAL –RAIZER® II –GB VERSION 1.1
MODULE1:
2,4GHz Short Range device Receiver Class 3; FCC ID:2AK8H-MODULE1
Dimensions (L x W x H): 72 x 33 x 10mm / 2,83 x 1,30 x 0,40 in.
Weight: 10 g (0,035 lbs.)
Frequencies: 2,410GHz 2,435GHz and 2,460GHz
Duty cycle: < 1%(only TX for pairing Remotes)
Power: < 0,6mW Controlled environment
Supply: 5,6 Volt 30mA
Water and dust: IP xx (Shall be mounted inside Liftup products)
Working temperature: +5ºC to+40ºC/ 41ºF to 104ºF
Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF
Expected service life: >5 years
Handheld REMOTE1:
2,4GHz Short Range device Receiver Class 3; FCC ID:2AK8H-REMOTE1
Dimensions (L x W x H): 80 x 60 x 21mm / 3,15 x 2,36 x 0,82 in.
Weight: 47 g (0,10 lbs.)
Frequencies: 2,410GHz 2,435GHz and2,460GHz
Duty cycle: <1%
Power: <0,6mW Controlled environment, Hold to run
Battery: 3 Volt CR2032
Water and dust: IP 42
Working temperature: +5ºCto+40ºC/ 41ºF to104ºF
Storage temperature: -25ºCto+70ºC/13ºF to158ºF
Expected service life: >5years
We reserve the right to make technical modifications
5.6 Patents and design registration
The following patents apply to the product:
•EP2911637
•PCT/DK2015/050041
•US 09561144
•US 09980866
•US-2018-0042791-A1
•52936AU01
The product is protected by the following design registrations:
•D55542EU01
•DM/087 953