Lippert Components OneControl ConnectAnywhere User manual

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Introduction
The OneControl® ConnectAnywhereTM is an electronic control system that allows worldwide remote control of LCI
OneControl-compatible Controller Area Network (CAN) controllers.
This document provides instructions on how to activate the ConnectAnywhere system and associate it to the LCI
Customer Community website.
Resources Required
ConnectAnywhere parts needed for system activation (Fig. 1):
AB
CD
E
Fig. 1
Callout Description
A ConnectAnywhere Cellular Gateway
B ConnectAnywhere Cloud Gateway
C Nano SIM Card (carrier-provided)
D External Roof Mount Antenna
E Android or iOS Smart Device

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Fig. 3
A
B
C
Fig. 2
AB
Possible ConnectAnywhere locations.
Preparation
1. Locate the ConnectAnywhere hardware (Fig. 2).
NOTE: The ConnectAnywhere hardware is typically located in a cabinet in the middle of the unit
(Fig. 2A) or in a pass-through storage unit (Fig. 2B). Refer to the unit's floor plan or User Guide for
additional information.
2. Record the following information from the cellular and cloud gateway labels for later use:
• SSID (Fig. 3A)
• PASSWORD (Fig. 3B)
• IMEI (Fig. 3C)
• KCODE (Fig. 4A)

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Fig. 4
A
The IMEI number is a unique 15-digit serial number given to every mobile phone. The IMEI number should
be treated and protected the same as a Personal Identication Number (PIN) to prevent unauthorized
access to the system. Use care when placing additional product labels that show product-sensitive
information, such as SSID, PASSWORD and IMEI number.
†System connectivity is subject to carrier coverage map.
Before visiting AT&T® or Rogers™ (CAN), make sure to have the IMEI (International Mobile Equipment Identity) number
available. The IMEI number is printed on the OneControl ConnectAnywhere Cellular Gateway label (Fig. 3C).
NOTE: The IMEI number is a unique 15-digit serial number given to every cellular mobile device, which can
then be used to check information such as the phone's Country of Origin, the Manufacturer and it's
Model Number.
Whether currently an AT&T Wireless or Rogers (CAN) customer or not, contact AT&T or Rogers (CAN) customer
service or visit the nearest AT&T Wireless or Rogers corporate store to get either a standard size SIM card, or a nano
size SIM card for insertion into the provided SIM card adapter (Fig. 1D).
Make sure to have the provider set up the SIM card for a hotspot.
Activation of the ConnectAnywhere system requires access to an existing Internet connection†and the use of an
AT&T or Rogers standard size SIM card and data package.
Data Package Required
ConnectAnywhere®is certified with AT&T®and RogersTM (CAN) cellular service using 3G bands II, IV, V
and 4G LTE bands 2, 4 & 12.
• Purchase of a nano sim card and data package is required.
The AT&T®and RogersTM (CAN) trade names and logos are registered trademarks of AT&T®and RogersTM (CAN).
respectively.

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If using a nano size SIM card, do as follows:
1. Disconnect power from the cellular gateway (Fig. 5A).
2. Locate the SIM card slot on the side of the cellular gateway (Fig. 6A).
3. Inspect card slot for provided SIM card adapter. If installed, remove adapter (Fig. 6B). Press and release
card adapter to eject it from the slot.
4. Place the nano SIM card into the nano SIM card adapter, aligning the beveled edge of the card with the
beveled edge of the adapter (Fig. 7).
5. With the SIM card's contacts facing up (Fig. 6B), and the beveled edge on the top right hand corner of
the adapter, insert the card into the SIM slot on the side of the gateway until a "click" sound is heard.
NOTE: The "click" sound means the SIM card is now securely latched into the SIM slot.
6. Make sure the SIM card is firmly seated, then reconnect previously disconnected power supply (step 1).
Fig. 5
A
Fig. 6
BA
If using a standard size SIM card, do as follows:
1. Disconnect power from the cellular gateway (Fig. 5A).
2. Locate the SIM card slot on the side of the cellular gateway (Fig. 6A).
3. Inspect card slot for provided SIM card adapter. If installed, remove adapter. Press and release card
adapter to eject it from the slot.
4. With the new SIM card's contacts facing up (Fig. 6B), and the beveled edge on the top right hand
corner, insert the SIM card into the SIM slot on the side of the gateway until a "click" sound is heard.
NOTE: The "click" sound means the SIM card is now securely latched into the SIM slot.
5. Make sure the SIM card is firmly seated, then reconnect previously disconnected power supply (step 1).

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nano
SIM card
nano
SIM card Adapter
standard
SIM card
Fig. 7
Download (Fig. 8A) and install (Fig. 8B) the LCI OneControl app from either Apple's App Store (iOS) or
Google Play (Android).
App Store®is a trademark of Apple Inc. AndroidTM and Google PlayTM are trademarks of Google LLC.
Fig. 8
AB

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Fig. 9
Activation
NOTE: Screen images vary depending on the device used to register, activate or operate the OneControl
ConnectAnywhere system. The following screen captures (Figs. 9-13) reflect an iOS smart device.
Connecting to A Secured Wi-Fi Network
Secured Wi-Fi networks are password-protected. An image of a closed lock will appear next to its name.
To connect to a secured Wi-Fi network, do as follows:
NOTE: Terms used are from an iOS device—Android device terms may differ slightly.
1. On mobile device being used, go to Settings > Wi-Fi (Fig. 9). Make sure the Wi-Fi setting is turned on.

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Fig. 10
2. Select the name of the desired, secured Wi-Fi network (Fig. 10A).
NOTE: This network name will be the SSID name (Fig. 3A) printed on the cellular gateway label.
3. Enter the PASSWORD (Fig. 11) located on the cellular gateway label (Fig. 3B).
NOTE: Passwords are case sensitive and do not contain numerals . Use care when typing the PASSWORD.
4. Click on Join (Fig. 11A).
5. If Join is inactive, then the wrong PASSWORD was entered. Repeat steps 3 and 4.
Fig. 11
A
A

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Fig. 12 Fig. 13
6. When joined with the network, a check mark will appear next to the network name (Fig. 12A) and the
connectivity symbol will appear in the upper left corner of the mobile device's display.
7. Verify connectivity by opening a web browser on the mobile device and navigate
to www.lci1.com/onecontrol.
8. If the OneControl web page displays (Fig. 13), then the mobile device is connected. If the web page
does not display, repeat steps 1-7.
A

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System Registration
The KCODE (Fig. 4A) is automatically read during activation when using the OneControl app.
NOTE: If registering on-line using a desktop or laptop PC, the KCODE will have to be entered manually.
To register the ConnectAnywhere system, do as follows:
1. Go to https://lippert.force.com/IoTCommunity/register.
2. Follow the program prompts (Fig. 14).
Fig. 14

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As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you
have any questions, please do not hesitate to contact us at [phone] or by email at [email protected]. Self-help tips,
technical documents, product videos and a training class schedule are available at lci1.com or by downloading the MyLCI app.
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3. After completing setup, log into the LCI OneControl app by selecting the Menu (cog wheel) (Fig. 15A).
4. Enter login credentials, then click the Login button (Fig. 16A).
Fig. 15
Fig. 16
Fig. 17
ConnectAnywhere system registration is now complete (Fig. 17).
A
A