Living & Co HQ15-20M User manual

Dual Radiant & Convection Heater
Model Number HQ15-20M
USER MANUAL

Contents
Important Safety Instructions 2
Product Overview 666666
Getting Started 7
Instructions 8
Frequently Asked Questions
Other Useful Information 11
6
10

Important Safety Instructions
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before firstuse, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire,
electric shock and injury whencorrectly adhered to. Make sure you understand all
instructions and warnings. Keep the manual in asafe place for future reference,
along withany warranty information, your purchase receipt and packaging. If you
sell or transfer ownership of this product, please pass on these instructions to the
new owner.
Always follow basic safety precautions and accident prevention measures
when using an electricalappliance, including the following:
Electrical safety and cord handling
•Voltage: Before plugging in the heater, make sure your outlet voltage and
frequency correspond to the voltage stated on the appliancerating label.
•Electrical outlet / circuit: Always plug this heater into a separate wall
outlet socket that must be properly earthed. This heater draws up to 9 Amps
during operation. To ensure you do not overload the circuit, do not operate
another high-wattage product on the same circuit.
•Connection: To insert the plug, grasp it firmly and guide it into the outlet.
•WARNING:No extension cord: Do not use this heater with an extension cord
as this may overheat and cause a risk of fire. Do not use a plug adaptor.
•Protect the power cord:
–Do notoperate the heater with the cord coiled up; always fully unwind.
–Do nottwist or kink the cord or let it touch heated surfaces.
–Do notput any stress on the cord where it connects to the product.
–Never carry the heater by the cord.
–Arrangethe cord awayfrom any traffic areas so no one will trip over it.
–Do notrun the cord under carpeting or cover it with rugs, runners, etc.
•WARNING:To reduce the risk of fire, electric shock or injury:
–Never touch the heater with wetor damp hands or feet.
– Do notusethe heater if any part of it has become wet. Immediately call a
qualified service technician to inspect the heater and replace any part of the
electrical system thathas got wet.
–Never spill liquid intothe heater; never immerse the cord, plug or any part of
the appliance in water or otherliquids.
•WARNING:Damage:Do notpick up or operate the appliance if the power
supply cord, plug or housing is damaged, after it malfunctions, or has been
dropped or damaged in anymanner. Check the power cord regularly for visible
damage. If it is damaged, it mustbe replaced by the manufacturer or authorised
service agent in order to avoid a hazard. Contact ourafter sales support centre.

Important Safety Instructions (Cont.)
•Plug: It is normal for the plug to feel warm to the touch; however, a loose fit
between the AC outlet and plug may cause overheating and distortion of the
plug. Contact a qualified electricianto replace a loose or worn outlet.
•After use: Always switch off the heater and disconnect the power when the
heateris not in use and before cleaning, servicing, moving or storing it.
•Disconnect: To disconnect the heater, switch it off and remove the plug from
outlet. When disconnecting, grip the plug, do not pull on the cord.
•Safetyswitch: Unless your home is already fitted with a residual current device
(safety switch), we recommend installing an RCD with arated residual operating
current not exceeding 30mA to provide additional safetyprotection when using
electrical appliances. See your electricianfor professional advice.
Usage conditions and restrictions
•Domestic use: This appliance is intended for indoor household use only. It is
not suitable for commercial,industrial or trade use. Do not use it outdoors.
•Space heating only: Do not use this appliance for anything other than its
intended purpose, e.g., do not use it asa drying rack for clothes or shoes. Only
use the heater asdescribed in this manual. Any other use is not recommended
and may cause fire, electric shock or injury.
• Floor surface: Only operate the heater on a flat, steady, dry, stable and heat-
resistant surface. Do not place it on or near surfaces that may be damaged
by heat (such as delicate rugs, wallpaper, floor coverings not made of heat-
resistant material, etc.). Do not use it on soft surfaces such as bedding or long
pile or soft carpeting, where openings may become blocked.
•Protect from moisture:Thisappliance is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never locate this appliance where it
may fall into a bathtub or otherwise become exposed to water.
•Ventilation: Only use this heater in awell ventilated area.
•Keep openings clear: To prevent a possible fire and electrical hazard, do not
insert or allowobjectsto enter any airoutlet, ventilation or exhaust openings.
Do not block air intakes or exhaust openings in any manner. Wipe the air
openings clean if they become clogged. Never place the heater on a soft
surface (such as a bed or a couch) where the air openings may be blocked.
•WARNING: No external timer: Never operate the heater on a program switch,
external timer switch or any other appliance for automatic operation, as there is
a risk of fire if the heateris covered or positioned incorrectly. In order to avoid a
hazard due to inadvertent resetting of the thermal cut-out, do not connect it to a
circuit that is regularly switched on/off by your electricity provider.

Important Safety Instructions (Cont.)
•Accessories: Do not use attachments not recommended by the manufacturer,
as a riskof fire, electric shock, or serious personal injury may result.
•WARNING: Do not leave on unattended: Do not use this heater in small
rooms when they are occupied by persons not capable of leaving the room on
their own, unless constant supervision is provided.
•Operate upright: Always place the heater in an upright position.
• Flammable materials: Do not insert or place flammable materials (such as
paper, plastic or cardboard) in, on or near the product.
•Usage restriction: This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lackof expe-
rience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
• Children and pets: Supervise children to ensure they do not play with the
heater. Keep the product out of the reach of children and pets.
•
Supervision: Take utmost care and supervise when operating the heater in
the presence of young children or disabled people as the fire guard (the grille
at the front of the heater) does not give full protection.
• WARNING: Do not use the heater while sleeping or place it near a person
who is sleeping.
•To avoid creatinga fire risk, do not use the heater:
– In front of or immediately below a power outlet
– Near flammable materials or surfaces (such as furniture, curtains, pillows,
bedding, papers, clothes), or near open flames. Keep such materials at least
1m away from the front of the heater and away from the sides and rear
– In any areas where petrol, paint or other flammable liquids are stored, such as
in a garage or workshop, to avoid sparking
– In the immediate vicinity of a bath, shower or swimming pool.
•Service: This heatercontains no user-serviceable parts inside. Donot attempt
to openand repair the heater yourself. Other components should only be
serviced by a qualified technician. In case of malfunction, disconnect the plug
immediately and contact our after sales support centre for advice.
•Do not open: Do not try to open the removable cover when the heater is
connected to the power supply. All covers are intended to prevent direct
access to the heating elements and must be in place during use.
•Storage: To avoid damaging the heater during storage or transport, keep the
heater ina dryplace, free from excessive vibration.
•Misuse: Improper use orplacement may result in the risk of fire, electric shock
and/or injury. We accept no liability forany eventual damages or injury caused
by improperuse, incorrect handling or noncompliance with the instructions.

CAUTION: HOT!
• This heater is hot when in use. To avoid burns and personal injury, do not
allow bare skin to touch hot surfaces.
•Attachments, when furnished, may become hot during use. Allow any
attachments to cool before handling them.
•Do not move the heater when it is in use; allow it to cool sufficiently before
moving it.If moving the heater is essential while it is still hot, take extra care
and wear protective oven mittsor gloves to avoid burns.
• A heater has hot and arcing or sparking parts inside. Always maintain your dis-
tance from the product during use to avoid serious burns and personal injury.
Important Safety Instructions (Cont.)
DANGER! Do not cover!
Do not cover the heater in any manner as it may overheat and
become a fire risk.
•WARNING: Heat output:The output of this heater may vary and its
temperature may become intense enough to burn exposed skin. Use of this
heater is not recommended for persons with reduced sensitivity to heat or an
ability to react to avoid burns.

1 Top heat outlet
2 Integrated handle (on each side)
3 Heat setting control
4 Thermostat control
5 Front heat outlet grille
6 Quartz heating elements (4)
7 Cord storage hooks
8 Ventilation slots
9 Castor wheels (4)
10 Power cord and plug
11 Castor wheel assemblies (2)
NOTE: Due to continued product improvement,
images and illustrations in this manual may vary
slightly from the product purchased. All images
in this manual are for reference only. Installation
hardware illustrations are not to scale.
Product Overview
Front view
1 2
5
3
8
7
4
6
3
4
10
8
9
11
Rear view

Getting Started
Unpacking
•Carton: Thisproduct has beenpackaged to protect it against transportation
damage. Unpack the appliance and keep the original packaging carton and
materials in a safe place. It will help prevent any damage if the product needs
to be transported in the future, and you can use it to store the appliance when
it is not in use. In the event it is to be disposed of, please recycle all packaging
materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children,
so ensure all packaging materials are out of their reach and disposed of safely.
• Cord: Unwind the cord to its full length and inspect the cord and the plug for
damage. Do not use the heater if the appliance or its cord has been damaged
or is not working properly. In case of damage, contact our after sales support
centre for advice on examination, repair or return of the damaged product.
• Documentation: Make sure you have read and understood all instructions and
warnings in this manual. Refer to the Product Overview, page 7, to familiarise
yourself withthe product and identify all parts. Pay particular attentionto the
safety instructionson the previous pages.
•Wheels: The heater is packaged with the feet (castor wheel assemblies)
unattached. You must attach them before turning on the heater.
Assembly
• Unpackthe castor wheel assemblies.
• Unscrew and remove the four wing nuts, they are attached to the screws
protruding from the bottom of the heater. Keep aside.
• Put a soft covering on a table or benchtop and carefully lay the heater on top
with the bottomend at the edge of the table.
•Position a castor wheel assembly on the two protruding screws, threading
throughthe outer holes in the mounting plate.
•Secure the wheel assembly using
two of the wing nuts you removed
earlier. Do not overtighten.
•Affix the second castor wheel
assembly the same way at the other
end of the heater.
• Turn the heater in upright position
afterthe castor wheelsare properly
fitted.
Bottom view

• The heater is suitable for operation on an AC power supply having the same
voltage listed as on the rating label (220–240V~ 50Hz).
•Before you insert the plug into a suitable wall outlet, ensure the heater is intact,
properly assembled and the cord is undamaged. To avoid overloading a circuit,
only plug the heater into a circuit that has no other appliances connected.
•With both controls set to the OFF and minimum positions, insert the plug into
an appropriately installed wall socket and switch on power to the outlet.
•The heater has four quartz heating elements, which can be operated on four
heat settings. It also features a thermostat, which can be set to control the
temperature. Operation is explained in detail on the next page.
Instructions
Introduction
This Heater features specially designed internal structures with large
aluminium conductive fins to distribute heat in two directions: radiant heat
through the heat outlet grille at the front, and strong natural convection heat
through the heat outlets at the top.
Positioning the heater
Place the heater in an upright position on a flat, steady, stable, heat-resistant
surface. Make sure there are no flammable or heat sensitive materials or
substances within one metre of the heater. Operating the heater in any other
position could cause a hazard.
Connecting the heater
WARNING!
•Do not operate the heater without the castor wheel assemblies attached.
•Only operate the heater in an upright position (wheels on the bottom,
controls at the top), any other position could create a hazard.
FIRST USE
The heater may produce fumes or odour when it is first heating up. This is
due to the components being new and can be disregarded safely. It is entirely
harmless. When switching on the heater for the first time, allow it to run at full
power for about two hours until all odour and/or smoke has dissipated. Ensure
there is adequate ventilation.

The controls
(A) Heat selection control
This control has five settings, which are explained below. Use it to select the
desired heat level.
OFF All heating elements are switched off and the heater stops operating.
1One heating element is turned on for approximately 500W heat output.
2Two heating elements are turned on for approximately 1000W heat output.
3Three heatingelements areturned on for approximately1500W heat output.
4All four heatingelements areturned on for approximately2000W heat output.
Instructions (Cont.)
(B) Thermostat control
The thermostat control can be set from low to high when at least 1500W heat
output has been selected (settings or ). The first two heating elements will
always remain on.
• While heat setting is selected (or heat setting for most warmth), turn
the control clockwise from low (L) to high (H). When the room has reached
the desired temperature or comfort level, carefully turn the thermostat dial
in anticlockwise direction until you hear a click, then turn the dial slightly
higher. The heater will cycle on and off to maintain that temperature.
• Using the thermostat control automatically turns off the third and fourth
heating elements (setting or ) until the room temperature has dropped,
then they will come on again automatically until the room has warmed up.
• IMPORTANT: The first two elements will remain on until the heat selection
switch is turned to the OFF position. Remember that the thermostat
control only functions when either three or all four elements are on.
3
3
4
3 4
4