Mackworth SA180E User manual

Doc. No. 995064 Revision of document: A
Rev Date: 26.04.2021
SA180E Stand Aid
Service Manual

995064 –Revision A Page 2of 36
Contents
1.0 –Introduction ................................................................................................................................................... 3
2.0 –Safety Precautions ......................................................................................................................................... 3
3.0 –Servicing......................................................................................................................................................... 4
4.0 –Test Procedure............................................................................................................................................... 6
5.0 –Tools, Equipment and Lubricants Required for Servicing .............................................................................. 7
6.0 –Decommissioning........................................................................................................................................... 8
7.0 –Spare Parts List............................................................................................................................................... 9
8.0 –Troubleshooting........................................................................................................................................... 10
8.1 –Stand Aid doesn’t turn on ....................................................................................................................... 10
8.2 –Stand Aid doesn’t charge......................................................................................................................... 11
8.3 –Stand Aid doesn’t lift ............................................................................................................................... 11
8.4 –Stand Aid doesn’t Lift Load Correctly – Stop/Start Action ...................................................................... 12
8.5 –Stand Aid is functioning but LCD and/or LED is inactive ......................................................................... 12
8.6 –Stand Aid E-Stop button not working...................................................................................................... 12
8.7 –Stand Aid has Power but does not respond to Handset commands ....................................................... 13
8.8 –Troubleshooting –Hoist Safety Mechanisms .......................................................................................... 13
9.0 –Servicing –Removal and Replacement ........................................................................................................ 14
9.1 - Battery...................................................................................................................................................... 14
9.2 –Cables ...................................................................................................................................................... 15
9.2.1 –Cables - Handset .............................................................................................................................. 15
9.2.2 –Cable –Lift Actuator......................................................................................................................... 16
9.2.3 –Cable –Charger ................................................................................................................................ 17
9.3 –Control Box .............................................................................................................................................. 18
9.4 –Attachment Bracket ................................................................................................................................ 19
9.5 –Lift Actuator............................................................................................................................................. 20
9.6 –Upper Assembly ...................................................................................................................................... 22
9.7 –Leg Rod Assembly.................................................................................................................................... 24
9.8 –Leg Actuator Assembly ............................................................................................................................ 25
9.9 –Front Castor............................................................................................................................................. 27
9.10 –Rear Castor ............................................................................................................................................ 28
9.11 –Leg –(LH Leg and RH Leg)...................................................................................................................... 29
9.12 –Foot Tray................................................................................................................................................ 30
9.13 –Knee Pad................................................................................................................................................ 31
9.14 –Base ....................................................................................................................................................... 34
9.15 –Mast....................................................................................................................................................... 35

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1.0 –Introduction
This Manual will explain how to carry out interim servicing and parts replacement on the Mackworth
Essentials SA180E Stand Aid safely and effectively. This document is divided into sections to help a
Service Engineer find the correct information. Each section will show in a step by step fashion the
correct way to disassemble and assemble the Stand Aid. The aim of the Manual is to help and assist
you, so that you can provide a successful service for the end user.
2.0 –Safety Precautions
Read and understand this manual in its entirety before servicing the Mackworth Essentials SA180E
Stand Aid.
Mackworth authorised personnel must complete the Full and Interim services of the
Mackworth Essentials SA180E Stand Aid.
The Stand Aid must not be in use by the user during any form of servicing.
Ensure that the all servicing procedures are followed correctly as instructed in this manual.
All listed tools and equipment stated in this Manual must be used to safely service this hoist.
Ensure you have assessed all risks for your environment and any persons within that
environment before commencing work.
Ensure you have all PPE available to carry out the work before commencing.

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3.0 –Servicing
To be completed by Approved Service Engineer
Maintenance should be completed by an approved service engineer every 6 months to ensure the
products required standard is maintained. The service history of the product should be documented
each service.
When Servicing the Stand Aid, ensure to fill out the Service Log which is located in the back of the
User Manual. When doing so, ensure the Serial Number of the Product and the User Manual match
up. Each Stand Aid has its designated User Manual which is supplied to the User during
commissioning.
Component
Service/Inspection required
Generic:
Visual inspection of the externals of the Stand Aid. Significant
damage that may affect the function of the Stand Aid along
with a clear safety hazard is unacceptable.
Check the Labelling on the Stand Aid to ensure they are all still
legible, this includes the Serial Number and other important
markings.
Clean the Stand Aid at the end of each service. See User
Manual for cleaning details.
Check all main nuts and bolts to see if they are loose, if so
tighten accordingly.
Check all pivot points for wear.
Ensure all Hand Knobs are functioning as intended and without
damaged thread.
Ensure Handgrips are attached and/or in an acceptable state.
Control Box and Battery:
Inspect the components for damage that may affect the
function and safety of the product.
Check Emergency Stop Function is working.
Ensure the Stand Aid is capable of charging.
Check that the LED and LCD (when applicable) are working
correctly.
View LCD Display functions and ensure they correspond
correctly. (LCD Versions only)
Lift Actuator:
Inspect the component for damage that may affect the
function and safety of the product.
Listen for any unusual sounds when operating the Actuator.
Fully open and close the Actuator to ensure they are working
correctly –this includes ensuring it reaches the open and
closed limits as well inspecting for damage along the stroke.
The actuator should actuate smoothly at a consistent velocity.
Ensure the Manual Emergency Lowering Device is performing.
Ensure the Actuator Cable Retaining Clip is in place.
Handset and Cables:
Inspect the components for damage that may affect the
function and safety of the product.
Ensure all Cables are fitted to the Control Box correctly.

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Verify all Handset functions are in working order.
Ensure LED’s are working correctly.
Knee Pad:
Inspect the Knee Pad for damage including cuts and breaks.
Inspect the Knee Pad is functioning as intended, the Knee Pad
should hold its current position and not lower due to gravity.
Ensure the Knee Pad Height and Length adjustment functions
correctly.
Foot Tray:
Ensure the Foot Grips are still applied and undamaged.
Inspect the Foot Tray for any permanent deformation or
fatigue.
Ensure no cracks are present and the Foot Tray is attached
correctly.
Ensure Foot Tray is fitted correctly.
Manual Leg Opener:
Check Leg Opener device, opens and closes the Legs as
intended, ensure it does not require excessive force to
perform this action.
Legs:
Ensure Legs are perpendicular to the Base when closed.
Brakes:
Ensure the Brakes function when activated
Ensure the Stand Aid can move freely when the Brakes are
deactivated. (Ensure they aren’t rubbing on the Wheels)
Castors and Wheels
Examine the products Wheels and Castors for signs of damage
or wear, ensure they run freely and are not cracked.
Check to see all castors are flat on the floor and the Stand Aid
is stable.
Ensure the product is able to rotate freely with ease.

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4.0 –Test Procedure
Below is the full testing procedure required to complete an Annual Stand Aid Service.
The SWL (180Kg) is an essential load for the testing of the Stand Aid and a mode of transportation to
transport the weights to the hoist is required.
1. Position the Stand Aid on a flat and level surface and away from any obstacles.
2. Using the handset raise the Upper Handle Assembly to the upper limit. Listen for unusual
noise.
3. Lower the Upper Handle Assembly to the bottom limit and ensure that the actuator lowers
smoothly without resistance.
4. Using the handset, open the legs to their widest position.
5. Apply the brake to the rear castors.
6. Using a calibrated 180kg weights. Position it perpendicularly under the Upper Assembly.
7. Attach the weight stack to the Upper Assembly using lift straps.
8. Raise the Weight 2/3 the lifting range. Be vigilant for unusual noises while raising the weight.
9. Deactivate the brakes and close the legs using the handset.
10. Drive the Stand Aid forward and backwards one metre. Make sure that the castors rotate
and roll correctly.
11. Activate the rear castors brakes.
12. Using the handset begin to lower the weight. Before reaching the floor, press the E-STOP
button on the control box to check the safety device is working correctly.
13. Begin to twist the Red manual E-lower device positioned at the top of the actuator until
weight has reached the floor.
14. Detach the weight from the Upper Handle Assembly.
15. Twist the E-STOP Button in a clockwise motion until it returns to its natural position.
16. Once weight is removed continue lowing the Upper Handle Assembly down to the bottom
limit.
17. Apply 45kg of weight directly to the Foot Tray to test the Foot Tray is still rigid and does not
bend significantly under load.
18. Test Complete.

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5.0 –Tools, Equipment and Lubricants Required for
Servicing
When carrying out work on the Mackworth Essentials SA180E Stand Aid you will require the
following:
Tools Required
3mm Allen Key
4mm Allen Key x2
5mm Allen Key x2
6mm Allen Key x2
8mm Allen Key
17mm Spanner x2
17mm Ratchet Spanner
Flat Head Screwdriver
Circlip Pliers
Pocket Knife
Equipment Required
Marker Pen
Cloth
Lint Free Cloth
Test Weights –180kg
Weight Trolley
Lifting Straps x2
Sundries Required
Loctite 243
New tech lubes ltd Silicon Grease –FS SILL-Tech (or equivalent)

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6.0 –Decommissioning
When the Stand Aid has completed its life cycle and can no longer perform to its intended use safely
the Stand Aid must be decommissioned by an approved Service Engineer. The following specifies the
importance of correct disposal procedure including local laws and being environmentally friendly.
Please observe the local laws on recycling and respect the current laws for disposal within the
community the device is being used within. If there is any uncertainty of the below guidelines,
contact your local authorities to determine the proper method of disposal of potentially
biohazardous parts and accessories.
The relevant components utilised in the manufacture of the device that can be recycled at the end of
the device life are:
Fully recyclables:
Consideration when Recycling:
Steel frame (Frame, Upper Assembly, Legs)
Knee Pad
Castors
Lift Actuator
Initial packaging of the device (cardboard)
Control Box
Metallic fixing –screws etc.
Handset + Cables
Foot Tray
Battery

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7.0 –Spare Parts List
The parts listed below are all the spare parts a service engineer requires to perform a service on a
Mackworth Essentials SA180E Stand Aid.
Part Code
Description
107908
Leg Rod Assembly
000213
M8 x 18mm Star Handle
000746
M8 x 20mm Star Handle (Soft)
123105
4 Way Handset (Single Battery LED)
123108
4 Way Control Box (No LCD)
107904
LH Leg Assembly
107903
RH Leg Assembly
107260
Foot Tray Assembly
107915
Lift Actuator Kit
107308
Knee Pad Assembly
107901
Front Castor Kit (Pair)
107902
Rear Castor Kit (Pair)
107210
Mackworth Essentials SA180E Base Assembly
107918
Knee Pad Outer Pivot Assembly
107920
Knee Pad Inner Pivot Assembly
107916
Mackworth Essentials SA180E Boom Assembly
107917
Mackworth Essentials SA180E Mast Assembly
510005
Battery Pack (2.9 Ah Lead Acid)
510091
Mains Snap Lead
510092
Charger Lead (UK Plug)
520034
Lift Actuator Lead (700mm)
999064
Mackworth Essentials SA180E User Manual
992064
Mackworth Essentials SA180E Spare Parts Manual

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8.0 –Troubleshooting
Should a problem arise with the use of the Stand Aid, this section offers guidance to all known faults
revolving the product. The list of faults below offers the correct actions in sequence to resolve the
issue.
For each step per scenario, if the step does not determine the issue, continue to the following step
in sequence until the fault is found. Once the fault is found, refer to the action guide with the
corresponding number to resolve the issue. After following the correct action, check that the Stand
Aid is now functioning correctly, and perform a simple test. See Section 4.0 for correct test
procedure.
For guidance on how to dismantle the hoist to perform troubleshooting actions, see section 9.0 –
Servicing.
If the fault is not found and/or the solutions do not correct the problem, contact your local
Mackworth authorized dealer immediately –contact details are provided on the last page of this
manual.
8.1 –Stand Aid doesn’t turn on
Operate the handset to determine if the Stand Aid powers up. If it does not –Follow the
Troubleshooting guide below.
Troubleshooting Guide
1. Check the E-Stop button on the control box has not been activated.
2. Check the Handset is correctly connected to the correct control box port.
3. Check the Handset lead is not damaged, e.g. cuts and breaks.
4. Check to see if the battery is out of charge and requires charging.
5. Check the Battery is located correctly on top of the control box.
6. Check for any damage to the battery terminals, e.g. burns and breaks.
7. Perform a visual check on the Control box for any damage.
8. Replace current Control Box.
Action Guide
1. Twist the E –Stop button in a clockwise direction to reset.
2. Re-attach the Handset to the correct control box port –See Section 9.2.1 on Handset
attachment.
3. Remove the Handset and Replace –See Section 9.2.1 on Handset attachment.
4. Plug the charging lead into a wall socket see if the Stand Aid begins to Charge. The control
box should show a steady orange LED to indicate the Stand Aid is now charging. If
unsuccessful, continue Troubleshooting Guide and refer to the section on “Stand Aid
doesn’t Charge” as this is likely the guide to resolve the issue. If Stand Aid turns on, allow
the Stand Aid to charge before testing. If the Stand Aid does show signs of charging but does
not turn on, continue this Troubleshooting Guide.
5. Re-attach the Battery in the correct fashion shown in section 9.1.
6. Remove the Battery and Replace as shown in section 9.1
7. Replace the Control Box –See section 9.3
8. See section 9.3 on Control Box replacement.

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8.2 –Stand Aid doesn’t charge
Connect the Stand Aid charging lead from the Hoist to the Wall Socket. (Ensuring that the lead is
connected properly) to determine if the Stand Aid charges. If the control box LED does not illuminate
a steady orange, follow the Troubleshooting Guide below.
Troubleshooting Guide
1. Check the Charger plug is turned on at the power supply.
2. Check that the Charger Lead is connected correctly to the Control Box
3. Check charging lead for damage, e.g. cuts and breaks.
4. Check that the Battery is connected properly with the Control Box.
5. Inspect the Battery terminals for any damage, e.g. burns and breaks.
6. Inspect the Control Box terminals for any damage, e.g. burns and breaks
7. Replace the charging lead.
8. Replace the Battery
9. Replace the Control Box
Action Guide
1. Turn the Plug Switch at the wall on.
2. Reattach the Charger Lead to the Control Box –See section 9.2.3 on Charger Cable
Attachment.
3. Replace charging lead –See section 9.2.3 on Charger Cable Attachment.
4. Connect the Battery correctly to the Control Box as shown in section 9.1.
5. Replace the Battery. (see section 9.1)
6. Replace the Control Box. (see section 9.3)
7. See section 9.2.3 on Charger Lead replacement.
8. See section 9.1 on Battery replacement
9. See section 9.3 on Control Box replacement
8.3 –Stand Aid doesn’t lift
Attempt to raise/lower the Stand Aid with handset, but the Stand Aid is not responding. (The LCD
displays the “up” “down” function, LCD version only), For Stand Aids without the LCD, a response
noise from the Control Box should be noticeable. Follow the Troubleshooting Guide below.
Troubleshooting Guide
1. Check if the Stand Aid is plugged into Charge. (The Stand Aid will not raise and lower while
on charge)
2. Check that the Lift Actuator to Control Box cable is connected properly between the two
ports.
3. Check the Lift Actuator to Control Box cable for damage, e.g. cuts and breaks.
4. Inspect the Lift Actuator for any signs of damage which could affect its function, including
the Port. E.g. Large Cracks and breaks, electrical burns.
5. Inspect the Control Box Port for any damage. E.g. electrical burns, breaks.
6. Replace the Lift Actuator to Control Box cable.
7. Replace the Control Box.
8. Replace the Lift Actuator.

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Action Guide
1. Remove the Stand Aid from charge.
2. Connect the Lift Actuator Cable correctly. See section 9.2.2 for guidance.
3. Replace the Cable. See Section 9.2.2 for guidance.
4. Replace the Lift Actuator. See Section 9.5 for guidance.
5. Replace the Control Box. See section 9.3 for guidance
6. See guidance in section 9.2.2 on Cable replacement.
7. See guidance in section 9.3 on Control Box replacement.
8. See guidance in section 9.5 on Lift Actuator replacement.
8.4 –Stand Aid doesn’t Lift Load Correctly –Stop/Start Action
Attempt to raise/lower the Stand Aid with the handset, the actuator begins to raise the load but cuts
out and performs stop/start motion to handset commands. Follow the Troubleshooting Guide
below.
Troubleshooting Guide
1. Lift Actuator is broken
2. Control Box is broken
Action Guide
1. See section 9.5 for guidance on Lift Actuator replacement.
2. See section 9.3 for guidance on Control Box replacement.
8.5 –Stand Aid is functioning but LCD and/or LED is inactive
Attempt to raise/lower the Stand Aid with the handset, the Stand Aid does perform commands but
the LCD Display does not respond or LED light has no colour. Follow the Troubleshooting Guide
below.
Troubleshooting Guide
1. Check LCD Display or LED externally for any impact damage, e.g. cracks or breaks.
2. Control Box/handset is damaged.
Action Guide
1. Replace the Control Box/and or Handset depending on which has the LED damage. See
Section 9.3 for Control Box Replacement. See Section 9.2.1 for Handset attachment.
2. Replace the Control Box/and or Handset depending on which has the LED damage. See
Section 9.3 for Control Box Replacement. See Section 9.2.1 for Handset commissioning.
8.6 –Stand Aid E-Stop button not working
Attempt to E-Stop the Hoist but function is inactive. Follow troubleshooting guide below:
Troubleshooting Guide
1. Control Box is damaged
Action Guide
1. See section 9.3 for guidance on Control Box replacement.

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8.7 –Stand Aid has Power but does not respond to Handset
commands
Attempt to raise/lower the Actuator and Open/Close the Legs with the handset but the Stand Aid
does not respond. There is Power as the LED indicates when it charges.
Troubleshooting Guide
1. Check that the E-Stop button has not been activated.
2. Check the Handset is correctly connected to the Control Box.
3. Check that the Lift Actuator Cable is connected to the Control Box.
4. Check the Handset cable is not damaged, e.g. cuts and breaks.
5. Check the Lift Actuator Cable for damage, e.g. cuts and breaks
6. Check the Control Box Handset Port for any damage. E.g. cracks and electrical burns.
7. Replace the Handset
Action Guide
1. Reset the E-Stop button by twisting in a clockwise motion. The Button should release.
2. Re-attach the Handset to the Control Box –See Section 9.2.1 on Handset attachment.
3. Re-attach the Lift Actuator Cable to the Control Box. See section 9.2.2.
4. Remove the Handset from the Hoist and Replace –See Section 9.2.1 on Handset
attachment.
5. Remove the Lift Actuator from the Hoist and Replace –See section 9.2.2.
6. Replace the Control Box. See section 9.3 for guidance.
7. See section 9.2.1 for guidance on Handset attachment.
Note: Bear in mind this error could be to a specific button on the handset while the other buttons
still function. Follow the same procedure.
8.8 –Troubleshooting –Hoist Safety Mechanisms
Stand Aid doesn’t not lower while Stand Aid is in use
When this occurs the Manual E-Lower can be used to safely lower the patient. The manual E-Lower
mechanism is situated at the top end of the Actuator and is coloured red. For use, the mechanism is
turned in a clockwise motion manually. This will slowly lower the Actuator. Continue turning the
Mechanism until the Patient can be safely removed.

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9.0 –Servicing –Removal and Replacement
This section will cover the details of how to remove, refit and replace all serviceable parts to the
Stand Aid. The step by step process is to be followed in sequence to perform a successful service on
the Stand Aid. Unless stated otherwise, all images refer to a Mackworth Essentials SA180E.
NOTE: Before carrying out any work on a Mackworth Essentials SA180E Stand Aid, remember to
remove the charger lead and remove any external power source.
Prior to any servicing the Emergency Stop Button on the Control Box must be activated to remove
any power to the product.
9.1 - Battery
This section will instruct the correct procedure on how to remove and replace the Battery.
Removal
Step 1 –Grab the Battery in the same fashion as shown in the image below.
Step 2 –Press the leaver on the battery at the top end of the battery and lift away from its
location.

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Refitting / Replacement
Step 3 –Refitting is a reversal of the removal process noting the following points:
A) Reposition the Battery above the Control Box –Push the Battery inward and the
Battery will “click” into place.
9.2 –Cables
In this section it will explain the correct procedure on removing/ refitting the Cables for
servicing procedures or replacement.
9.2.1 –Cables - Handset
Removal
Step 1 –Remove the Handset connecter from the Control Box by pulling downward out of
the Port.
Step 2 –Unhook the Handset from the Stand Aid
Refitting / Replacement
Step 3 - Refitting is a reversal of the removal process noting the following points:
A) Align the Handset connecter as shown in the image, with the locator facing away from
the Stand Aid

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9.2.2 –Cable –Lift Actuator
Removal
Step 1 –Remove the Jack End of the Cable which ports the Control Box by pulling
downward. (This is the middle Control Box Port as shown in the image)
Step 2 –Release the cable from the Actuator by turning the lock manually as shown.
Step 3 –Pull the cable downward from the Actuator to remove.

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Step 4 - Remove the cable from any clips that are routing it along the Mast.
Refitting / Replacement
Step 5 - Refitting is a reversal of the removal process noting the following points:
A) When fitting the Cable into the Actuator port, ensure the locator aligns with the
locator inside the actuator port.
9.2.3 –Cable –Charger
Removal
Step 1 –Where Applicable, turn the charger off at the wall plug and remove
Step 2 –Detach the Charger lead from the snap lead by pulling them apart as shown.
Step 3 –Detach the snap Lead from its latch circled in the image below and pull the lead
connecter from the Control Box as arrowed.

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Step 4 –If the Plug has not already been removed from the wall socket, remove the plug
from its fixing to the Mast.
Refitting / Replacement
Step 5 - Refitting is a reversal of the removal process noting the following points:
A) Ensure that the snap lead is refitted in the correct orientation in the Control Box
port, and that the snap lead is securely fastened to its latch and will not easily
displace.
9.3 –Control Box
In this section it will explain the correct procedure on removing and reinstalling the Control
Box for servicing procedures or replacement.
Removal
Step 1 –Remove Battery from the Stand Aid. (Refer to section 9.1)
Step 2 –Remove all the Cabling/leads from the Control Box. (Refer to section 9.2)
Step 3 –Use a 3mm Allen Key to remove the Screw fixing the Control Box to the Bracket
Step 4 –Lift the Control Box from its positioning on the Bracket to remove.
Refitting / Replacement
Step 5 - Refitting is a reversal of the removal process noting the following points:
A) Ensure that the Control Box slides into position correctly and vertically straight onto
the Bracket for correct fitting.

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9.4 –Attachment Bracket
In this section it will explain the correct procedure on removing and reinstalling the
Attachment Bracket for servicing procedures or replacement.
Removal
Step 1 –Remove the Battery (refer to section 9.1)
Step 2 –Remove the Cables/Leads from the Control Box (refer to section 9.2)
Step 3 –Remove the Control Box (refer to section 9.3)
Step 4 –Using a 3mm Allen Key, remove the three circled screws to release the Attachment
Bracket.
Refitting / Replacement
Step 5 - Refitting is a reversal of the removal process.