
BULLETIN: 58-651.1
EFFECTIVE: July 2017
SUPERSEDES: April 2017
Service Policy
Owners of MAGNETROL controls may request the
return of a control or any part of a control for complete
rebuilding or replacement. They will be rebuilt or
replaced promptly. Controls returned under our service
policy must be returned by prepaid transportation.
MAGNETROL will repair or replace the control at no
cost to the purchaser (or owner) other than transportation
if
1. Returned within the warranty period; and
2. The factory inspection finds the cause of the claim to
be covered under the warranty.
If the trouble is the result of conditions beyond our con-
trol; or, is NOT covered by the warranty, there will be
charges for labor and the parts required to rebuild or
replace the equipment.
In some cases it may be expedient to ship replacement
parts; or, in extreme cases a complete new control, to
replace the original equipment before it is returned. If this
is desired, notify the factory of both the model and serial
numbers of the control to be replaced. In such cases, cred-
it for the materials returned will be determined on the
basis of the applicability of our warranty.
No claims for misapplication, labor, direct or consequen-
tial damage will be allowed.
Return Material Procedure
So that we may efficiently process any materials that are
returned, it is essential that a “Return Material
Authorization” (RMA) number be obtained from the
factory prior to the material’s return. This is available
through a MAGNETROL local representative or by con-
tacting the factory. Please supply the following information
1. Company Name
2. Description of Material
3. Serial Number
4. Reason for Return
5. Application
Any unit that was used in a process must be properly
cleaned in accordance with OSHA standards, before it is
returned to the factory.
A Material Safety Data Sheet (MSDS) must accompany
material that was used in any media.
All shipments returned to the factory must be by prepaid
transportation.
All replacements will be shipped F.O.B. factory.
ASSURED QUALITY & SERVICE COST LESS
• ANSI/ISA-84.00.01-2004 Part 3 (IEC 61511-3Mod)
“Functional Safety Safety Instrumented Systems for the
Process Industry Sector – Part 3 Guidance for the
Determination of the Required Safety Integrity Levels –
Informative”
• ANSI/ISA-TR84.00.04 Part 1 (IEC 61511 Mod)
“Guideline on the Implementation of ANSI/ISA-
84.00.01-2004”
Disclai er
The SIL values in this document are based on an FMEDA analysis using exida’s SILVER Tool. MAGNETROL accepts
no liability whatsoever for the use of these numbers of for the correctness of the standards on which the general
calculation methods are based.
References
• ANSI/ISA-84.00.01-2004 Part 1 (IEC 61511-1Mod)
“Functional Safety Safety Instrumented Systems for
the Process Industry Sector – Part 1 Hardware and
Software Requirements”
• ANSI/ISA-84.00.01-2004 Part 2 (IEC 61511-2Mod)
“Functional Safety Safety Instrumented Systems for
the Process Industry Sector – Part 2 Guidelines for the
Application of ANSI/ISA84.00.01-2004 Part 1 (IEC
61511-1 Mod) – Informative”
Magnetrol and Magnetrol logotype are registered trademarks of Magnetrol International.
705 Enterprise Street • Aurora, Illinois 60504-8149 USA
630.969.4000 • info@magnetrol.com • magnetrol.com
Copyright © 2021 Magnetrol International, Incorporated