Magnetrol Kotron 805 series User manual

®
R.F. Capacitance
Level Transmitter
Installation and Operating Manual
Kotron®805

2
UNPACKING
Unpack the instrument carefully. Make sure all components
have been removed from the foam protection. Inspect all
components for damage. Report any concealed damage to
the carrier within 24 hours. heck the contents of the car-
ton/crates against the packing slip and report any discrep-
ancies to Magnetrol. heck the nameplate model number
to be sure it agrees with the packing slip and purchase
order. heck and record the serial number for future refer-
ence when ordering parts.
MOUNTING
Nameplate:
- partnumber
- amplifier
- serial n°
- tag n°
2 cable entries (one plugged): M20 x 1.5 or 3/4" NPT
Handtighten or use Size: 33 mm (1 1/8") or adjustable wrench
WARNING: Never mount or dismantle a threaded probe by the
upper mounting nut for the amplifier (a), ALWAYS use the lower
probe mounting nut (b).
KOTRON R.F probes
d2
d1
d1 = d2
For replacing electronics only:
The electronic insert can easily be removed by loosening the 3 mounting screws
and unplugging the module. The probe wire is fixed to the P B by means of a
spade plug.
Disconnect white probe wire always at the probe - never at the electronics (see
above).
(For installation details see bulletin BE50 - 125)
Bent probe
Flexible probe
Probe with inactive sheath Stillwell probe
inactive sheath
Wrong
(b)
(a)
These units are in conformity with the
provisions of:
1. The EM Directive: 2014/32/EU.
The units have been tested to
EN 61326: 1997 + A1 + A2.
2.
Directive 2014/34/EU for Equipment or protective system
for use in potentially explosive atmospheres. E -type
examination certificate number KEMA98ATEX4467X.
3. The PED directive 97/23/E (pressure equipment direc-
tive). Safety accessories per category IV module H1.
0038
0344
SPECIAL CONDITIONS FOR ATEX INTRINSICALLY SAFE USE
1. Because the enclosure of the transmitter is made of aluminium alloy, the transmitter must be installed so, that even in the
event of rare incidents, an ignition source due to impact or friction between the enclosure and iron/steel is excluded.
2. Probes with an insulating layer, used in a potentially explosive atmosphere with gas, vapour or mist of gas group II , may
only be used for the measurement of the level of a conductive fluid.

3
WIRING
CAUTION: power must be switched OFF before wiring the unit.
IS – +
IS
TB1
®
www.magnetrol.com
P1
+
–
P2
LOOP
CURRENT
0 % 100 %
Positive supply to (+) terminal/HART®connection
Negative supply to (-) terminal/HART®connection
min. 11 V D required
Ground wire to green grounding screw or to external
grounding screw
Standard shielded twisted
pair cable
urrent
loop test
points
Galvanic Barrier:
max: 28,6 V D @ 140 mA
ANALOG I/O
or
DIGITAL I/O
(only for units with HART)
ustomer supplied
local current meter
Ex
Non Ex
Ex
Non Ex
Ex
Non Ex
CAUTION: ALWAYS check for proper grounding, Improper grounding will cause malfunction of the unit.
CALIBRATION
NOTE: When connected to an approved barrier, the intrinsically safe electronics of the Kotron 805 allow to remove
both covers with power switched on – even if the area is known to be hazardous
IMPORTANT: When the amplifier is not connected to a probe, the screen will show "NO LEVEL SIGNAL". Ignore
this message for bench configuration.
Pushbuttons
Enter
Down
Up
2 line – 8 characters LCD
Default display cycles every 5 s
through “LEVEL”/“% OUTPUT”/“LOOP”
Returns to default display if after
5 minutes no keystrokes are sensed

4
CALIBRATION - TRANSMITTER WITH LCD SCREENMENU: STEP BY STEP PROCEDURE
Units!
cm
Units
cm
Units!
cm
Ent Pass
0
New Pass
4096
New Pass
0000
Ent Pass!
1
Press : The last character on the first line of the display changes to "!". This sign confirms
that the values/choices of the second line can be modified via the and push
buttons.
Press : *Scroll through the choices or increase/decrease the values on the second line
of the display by and pushbuttons.
*Accept values/choices as selected by pushbutton.
Press : Scroll through the menu.
20 mA Level
(100%-point)
min. 2 % of
probe length
cm or Inch
4 mA Level
(0%-point)
TERMINOLOGY
Units cm or inches
Select the units of measurement in which the unit will be
calibrated and will show values.
20 mA Level = cm or inches
or 100 % level point, is measured from the end of the
probe. Keep this reference point also for the introduction
of all future values.
Hi al = cm or inches
High alibration point is the highest level from which the
calibration is performed. Hi al is measured from the end
of the probe.
Lo al = cm or inches
Low alibration point is the lowest level from which the
calibration is performed. Lo al is measured from the end
of the probe.
4 mA Level = cm or inches
or 0 % level point, is measured from the bottom of the
probe. The 4 mA level is by preferrence located on the
probe. The unit will not measure below the end of the
probe.
"0" means that no password is introduced Factory default setting
Press and last character changes into "!" hanging password
Enter a value between 1 up to 255
as your personal password with and
Display shows an encrypted value, enter your password Data is protected by a valid
or call Magnetrol for assistance to recoop your password Password
if necessary
Protect data by new password Data is not protected
Hi Cal
Lo Cal
NOTE: The above example shows the end of the probe as reference point. Also the bottom or top of the tank can be used as refer-
ence point. Whichever point is used, it must always be used for all further values.
Display Action Comment
Display Comment

5
Screen Action Comment
Transmitter Display Transmitter default display. Level, % Output, and Loop
values cycle every 5 seconds.
Transmitter Display Transmitter displays Level measurement in cm or in.
Transmitter Display Transmitter displays % Output measurement derived from the
4-20 mA span.
Transmitter Display Transmitter displays Loop measurement (mA).
Select units for level cm or inches.
measurement readout.
Enter level value of the low Set level at low calibration point
calibration point and adapt with Up and Down the displayed value
Transmitter Display Transmitter displays capacitance at low calibration point in pF
Enter level value of the high Set level at high calibration point
calibration point and adapt with Up and Down the displayed value
Transmitter Display Transmitter displays capacitance at high calibration point in pF
Enter the level value for the 4 mA level cannot be set at a lower level than the end of the probe
4 mA point.
Enter the level value for the 20 mA level cannot be set at a higher level than the top of the
20 mA point. probe
Enter the damping factor. A Damping factor (1-45 seconds) may be added to smooth a
noisy display and/or output due to turbulence.
Enter the default value. Select 3.6 mA, 22 mA or HOLD (last value). 3.6 mA is not
valid if unit includes HART.
Enter HART ID number. Select a HART poll address (0-15). Enter 0 for a single
transmitter installation.
Fine tune the 4 mA point. Attach a mA meter to the output. If the output does not equal
4.0 mA, adjust the value on the display to equal 4.00 mA.
Fine tune the 20 mA point. Attach a mA meter to the output. If the output does not equal
20.0 mA, adjust the value on the display to equal 20.00 mA.
Enter a mA Output value. Set mA Output to any given value to perform loop test.
None, do not adjust. Transmitter displays capacitance at present level
None, do not adjust. Transmitter displays internal timing count with fixed capacitance
(factory diagnostic)
None, do not adjust. Transmitter displays internal timing count with probe disconnected
(factory diagnostic)
None, do not adjust. Transmitter displays internal timing count at present level
(factory diagnostic)
Reinitialize all values. Reinitialize - choose YES to reset all configuration values
back to factory defaults.
None, do not adjust. Transmitter displays version number of firmware
Enter new password. Use arrows to select desired value. Values between 1 and
255
CALIBRATION - TRANSMITTER WITH LCD SCREENMENU: STEP BY STEP PROCEDURE
Run modeDiagnostics Configuration
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
22
*Level*
*%Output*
*Loop*
Level
xx.x cm
%Output
xx.x%
Loop
xx.xx mA
Units
xxx
Lo Cal
xxx.x lu
Lo Cap
Xxxx pF
Hi Cal
xxx.x lu
Hi Cap
Xxxx pF
Set 4mA
xxx.x
Set 20mA
xxx.x
Damping
xx sec
Fault
Choice
Poll A r
xx
Trim 4
xxxx
Trim 20
xxxx
Loop Tst
xx.x mA
Prb R g
Xxxx pF
Osc Tst
Xxx tk
Opn Prb
xxxx tk
23
21 # Ticks
xxxx
Reint
xxx
Vern.nAa
= min. required calibration
24 New Pass
xxx

I/O Start up the device
1 Enter DEVI E SET UP
Press one of the following alphanumeric keys (if no key is sensed after 5 s, the
unit will automatically jump to RUN mode and alternatively show Level/% Output
and Loop signal
1 for entering ALIBRATION (see page 5 for additional information)
2 for entering BASI SETUP – general HART
3 for ADVAN ED SET UP ONFIGURATION (see page 5 for additional infor-
mation)
4 for entering DIAGNOSTI S (see page 5 for additional information)
5 for entering REVIEW to review all settings.
CALIBRATION USING HART®
IMPORTANT: heck whether your HART®communicator is equiped with the 805 Device Descriptors (DD’s). Older pur-
chased devices may require an update – consult your local HART Service entre or Magnetrol for further assistance.
IMPORTANT: The digital HART®communication is superimposed on the
4-20 mA loop and requires a min. load resistance of 250 Ω and a max load
resistance of 450 Ω.
+
+
-
-
unction
Control
Room
Display
Power
Supply
Current
Meter
250 Ω < RL< 450 Ω
CONNECTIONS
onnection of your Hart communicator:
• at power terminals (+) and (-) in wiring compartment
• at first junction box between unit and control room.
HART MENU
1 Device Setup
2 Level
3 % Output
4 Loop
1 Units
2 Empty alibration
3 Full alibration
4 4 mA Set Point
520 mA Set Point
6 Damping
7 Fault State
8 Date/Time/Initials
1 Model
2 Manufacturer
3 Dev Id, S/N
4 Tag
5 Descriptor
6 Date
7 Message
8 Units
9 ap at empty al
10 ap at full al
11 4 mA Set Point
12 20 mA Set Point
13 Damping
14 Fault State
15 Date/Time/Initials
16 Final Asmbly Num
17 Universal Rev
18 Fld Dev Rev
19 Software Rev
20 Poll Address
21 Num Req Preams
22 Firmware Version
1 Tag
2 Descriptor
3 Date
4 Message
5 Final Asmbly Num
6 Poll Address
7 New Password
1 Adjust Trim 4 mA
2 Adjust Trim 20 mA
3 4 mA Trim Value
4 20 mA Trim Value
5 Enter Password
6 Set Magnetrol S/N
7
Set Dev ID Number
1 Loop Test
2 Error odes
3 Probe Reading
4 ap at empty al
5 ap at full al
1 3.6 mA
2 4 mA
3 20 mA
4 22 mA
5 Other
1 alibration
2 Basic Setup
3 Advanced Setup/
onfiguration
4 Diagnostics
5 Review
6

7
MAINTENANCE
TROUBLESHOOTING SYSTEM PROBLEMS – LCD version
Symptom Problem Solution
LEVEL, % OUTPUT and LOOP values Basic configuration data is heck values and recalibrate if
are all inaccurate. questionable. necessary (either or both points).
LEVEL readings are repeatable but onfiguration data does not Recalibrate if necessary.
consistently high or low from actual accurately match tank height.
by a fixed amount.
LEVEL, % OUTPUT and LOOP Turbulence. Increase the Damping factor until the
values fluctuate. readings stabilize.
LOOP value jittery, usually in tenths Factory settings corrupted. heck # of Ticks. If the number is
or hundredths digit. also jittery, consult the Factory.
HART device only: handheld will only Most current Device Descriptors ontact local HART service center for
read Universal ommands. (DDs) are not installed in handheld. the latest DDs.
HART device only; reads Product Early HART software does not ontact manufacturer of your HART
information (e.g., Mfgs. ID, Device #, account for Mfgs. ID #’s greater master software for upgrade. This is a
Serial #, etc.) but will not read any than 63. Magnetrol’s ID is 86. shortcoming of early HART master
process variables. software.
OSC FAIL malfunctioning analog board and/or heck connection between electronics
(HART error code = 0x40) 32 pin connector (electronic module) and probe or replace electronic module.
between electronics and probe.
CORRUPT PARAMTRS onfiguration parameters may heck all configuration parameters
(HART error code = 0x10) have been lost. and recalibrate if required.
805 FAULT Probe disconnected. heck white probe wire
(Open) (see page 2) and electronic module.
805 FAULT Probe shorted. heck white probe wire
(Shorted) (see page 2) and probe insulation.
LEVEL Unit is not calibrated. Enter both Low and High calibration
(Uncal) points.
ABV RNG Measured capacitance is higher onsult factory.
(Above range) than 12,000 pF.
SFWR ERROR Software error. onsult factory.
(Software error)
ERROR MESSAGES – LCD version
Symptom Problem Solution

REPLACEMENT PARTS
1
2
4
6
3
5
8
1X 74 2 3 8 9 105 6
Digit in partn°:
8 50 5
Partn°: Serial n°:
X = product with a specific customer requirement
See nameplate, always provide complete partn° and
serial n° when ordering spares.
EXPEDITE SHIP PLAN (ESP)
Several parts are available for quick shipment, within max. 1 week after factory receipt of purchase order, through the
Expedite Ship Plan (ESP).
Parts covered by ESP service are conveniently grey coded in the selection tables.
(1) Electronic module
Digit 5 Digit 6 Replacement part
0
1 031-2809-003
2 031-2809-023
3 031-2809-033
4 031-2809-043
1
0 031-2809-002
1 031-2809-001
2 031-2809-021
3 031-2809-031
4 031-2809-041
(5) Housing cover
Digit 7 Digit 9 Replacement part
01 004-9225-002
2 004-9225-003
A1 036-4413-005
2 036-4413-002
Replacement part
(2) Wiring PC board Z30-9106-003
(3) "O"-ring 012-2201-237
(4) "O"-ring 012-2201-237
(6) Housing cover
Digit 9 Replacement part
1 004-9225-002
2 004-9225-003

9
MAINTENANCE
TROUBLESHOOTING FLOWCHART (LCD version)
Unit Equipped
with Display?
Check Voltage at
Terminal Board
No Voltage? Check Power
Supply and Wiring
Negative
Voltage? Reverse Wiring
Call Factory
Check Loop
Current at terminal
Board
Loop Current
Above 23 mA? Remove Electronic Module Loop Current Above 1 mA?
Replace Terminal
Board
Replace Electronic
Module
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Display has
Text? No
Reseat Boards.
Check Power
Supply and Wiring
Loop
Resistance
Wrong?
Correct Loop
Resistance
Start
Good
Display
No Active
HART
Yes
Failure to Operate
with Correct Loop
Inputs
No
Faint Display?
Yes
Yes
No
Some problems could be
temporarily solved by power
cycling the unit. Please call
factory if this problem persists.
Display
Working?
No
Yes
No
RetestYes
HART
Communications
OK?
Voltage Above
36 Volts?
Voltage
< 11V IS or
14.5V XP?
2 1
3See page 12
See page 11

MAINTENANCE
TROUBLESHOOTING FLOWCHART (LCD version)
Check Loop
Current at Terminal
Board
Loop Current
Above 23 mA? Remove Electronic Module Loop Current Above 1 mA?
Replace Terminal
Board
Replace Electronic
Module
Yes Yes
No
No
Failure to Operate
with Correct Loop
Inputs
Display
Working?
Yes
No
Retest Unit
Good
Display
Key Board
Responds? Replace Electronic Module
No
Check Loop
Current at Wiring
Board
Loop Current
22 - 4.0 mA? Adjust 4 and 20 mA
Unit has
HART? HART Working?
Yes
Yes No
Yes
No
Address
Correct? Correct Address
Replace Electronic
Module
No
Yes
Unit with Display
Communicates
No Yes
Reseat Boards Display
Working? Retest
No
Yes
1
2
4
See page 11
10

11
MAINTENANCE
TROUBLESHOOTING FLOWCHART (LCD version)
Unit with Display
Communicates
Error
Displayed? "Open Probe?"
"Shorted Probe?"
"OSC Fail?"Yes
Check Probe and
Connectors
Check Analog
Parameters Check Calibration
Parameters
Yes Yes
Yes
Corrupt Display
Text? Replace Electronic Module
No
Yes
Replace Electronic
Module
Same Error
Message?
Retest No
Yes
Active
HART
Analog Loop
Correct? Trim 4-20mA Check Offset and
4-20 mA Set Points
No
Yes No
Call Factory
Display Reading
Correctly?
4
Yes
3
No
No No
Call Factory
No
"Uncal?"
"Corrupt
Parameters?"
"Above Range?"
No
"Software Error?"
No
Yes
Yes
No
No
Yes

TRANSMITTER SPECIFICATIONS
12
Description Specification
Power (at terminals) General Purpose: 11 to 36 V D
ATEX Intrinsically Safe: 11 to 28.6 V D
Output 4-20 mA or 4-20 mA with HART®
3.8 to 20.5 mA useable (meets NAMUR NE 43)
Span minimum 5 pF - maximum 10.000 pF
Zero and Range 0 mm to 45 m (0' to 150')
Resolution Analog: 0.01 mA
Digital display: 0,1 cm (0.1")
Loop Resistance ATEX Intrinsically Safe/General Purpose: 650 Ω @ 24 V D
Damping Adjustable 1-45 s
Diagnostic Alarm Adjustable 3.6 mA, 22 mA, HOLD
(3.6 mA is not valid if unit includes HART®)
Digital ommunication (HART®) Version 5.x
User Interface 3-button keypad and/or HART communicator
Display 2-line x 8-character L D
Approvals ATEX II 1 G EEx ia II T4 (ambient temperature: -40 ° up to +80 ° )
ATEX II 1 G EEx ia II T6 (ambient temperature: -40 ° up to +40 ° )
Electrical Data Ui = 28,6 V, li = 140 mA, Pi = 1 W
Equivalent Data i = 2,2 nF; Li = 0,037 mH
Menu Language English/Spanish/French or German
Housing Material Aluminium A356T6 (< 0.25% copper) or 316 SST (1.4401) / IP 66
Net and Gross Weight 2.70 kg net; 3.20 kg gross
Overall Dimensions H 214 mm (8.43") x W 111 mm (4.38") x D 188 mm (7.40")
FUNCTIONAL/PHYSICAL
Description Specification
Maximum Process Temperature 540 ° @ 35 bar (1000 °F @ 500 PSIG) - depending probe selection
Maximum Process Pressure 345 bar @ 40 ° (5000 PSIG @ 100 °F) - depending probe selection
Ambient temperature electronics -40 ° to +80 ° (-40 °F to +175 °F)
Display not readable below -20 ° (-5 °F)
Storage temperature -40 ° to +80 ° (-40 °F to +175 °F)
Humidity 0-99 %, non-condensing
Electromagnetic ompatibility Meets E requirements (EN 61326: 1997 + A1 + A2) and NAMUR NE 21
PROCESS CONDITIONS
Description Specification
Reference conditions 20 ° (70 °F)
Accuracy +/- 0.5% of span or 2.5 mm whichever is greater
Resolution 0.1 pF
Repeatability +/- 0.1% of span
Linearity +/- 0.25% of span
Response time less than 1 s (adjustable via damping)
Ambient temperature effect approximately +0.03% per °
Warm up time less than 5 s
PERFORMANCE
1200
1000
800
600
400
200
0
20 mA
23 mA
24 V DC
620 Ω
650 Ω
11
Ω
0 10 20 30 40 V DC
OUTPUT TABLE

13
DIMENSIONS in mm (inches)
CONNECTIONS
83
(3.28)
105
(4.12)
200
(7.88)
98
(3.85)
Mounting
Flange
2 cable
entries
Probe
Insertion
Length
45°
214
(8.43)
126
(4.94)
111
(4.38)
45° View
Kotron 805 Housing
front View
Kotron 805 Housing
side view
Optional
Mounting
Flange
3/4" NPT
1" NPT
1G (1" BSP)
Optional
Mounting
Flange
Optional
Anchor
Assembly
Optional
Weight
13 (0.50) - bare probe
16 (0.625) - insulated probe
5 (0.1875)
6 (0.2500)
75
(2.95)
34
(1.32)
127
(5.00)
124
(4.87)
Insertion
Length
Rigid probe Flexible probe
220 (8.66) 220 (8.66)
3/4" NPT
Tri-Clamp®Threaded
NPT
Threaded
BSP
Welded flange ANSI / EN (DIN)
Insertion
length
Insertion
length
Insertion
length Insertion
length

14
IDENTIFICATION
0 None, for use with blind transmitter (requires HART®communication)
1 English for use with transmitter with L D display and keypad
2 Spanish for use with transmitter with L D display and keypad
3 French for use with transmitter with L D display and keypad
4 German for use with transmitter with L D display and keypad
0 Blind transmitter (no display/keypad) - requires HART®communication
A Digital display and keypad
0 4 - 20 mA analog output
1 4 - 20 mA analog output with HART®communication
8 0 5 KOTRON®805 transmitter
1 Weatherproof
A Intrinsically safe, ATEX II 1G EEx ia II T6
A complete measuring system consists of:
1. Kotron 805 transmitter head/electronics.
2. KOTRON®Probe; a full range of rigid and flexible probes for conductive and non-conductive media is available
(see bulletin BE 50-125).
Rigid probes: from 150 mm (6") to 6000 mm (20') insertion length.
Flexible probes: from 1 m (3,28') to 45 m (150') insertion length.
BASI MODEL NUMBER
1. Code for KOTRON®805 transmitter head/electronics
A ESSORIES
0 3/4" NPT (2 entries - one plugged)
1 M20 x 1.5 (2 entries - one plugged)
ABLE ENTRY
SIGNAL OUTPUT
APPROVAL
MENU LANGUAGE
5 24 V D , two wire loop powered
POWER
85 0 5
1 ast aluminium, dual compartiment housing – IP 66
2 Stainless steel, dual compartiment housing – IP 66
HOUSING
complete code for KOTRON®805 transmitter head/electronics
X = product with a specific customer requirement

15
Notes

www.ma gnetrol. com
BENELUX Heikensstraat 6, 9240 Zele, België -Belgique
FRANCE Tel. [phone] • Fax. [phone] • E-Mail: [email protected]
DEUTSCHLAND Alte Ziegelei 2-4, D-51491 Overath
Tel. [phone] / 9536-0 • Fax. [phone] / 9536-53 • E-Mail: [email protected]
INDIA B-506, Sagar Tech Plaza, Saki Naka Junction, Andheri (E), Mumbai - 400072
Tel. [phone] • Fax. [phone] • E-Mail: [email protected]
ITALIA Via Arese 12, I-20159 Milano
Tel. [phone] • Fax. [phone] • E-Mail: [email protected]
RUSSIA 198095 Saint-Petersburg, Marshala Govorova street, house 35A, office 427
Tel. [phone] • E-Mail: [email protected]
U.A.E. DAFZA Office 5EA 722 • PO Box 293671 • Dubai
Tel. [phone] • Fax [phone] • E-Mail: [email protected]
UNITED Unit 1 Regent Business Centre, Jubilee Road Burgess Hill West Sussex RH 15 9TL
KINGDOM
Tel. [phone] • Fax [phone] • E-Mail: [email protected]
BULLETIN N°: BE 50-660.2
EFFE TIVE: JANUARY 2016
SUPERSEDES: April 2002
UNDER RESERVE OF MODIFI ATIONS
IMPORTANT
SERVICE POLICY
Owners of Magnetrol products may request the return of a control; or, any part of a control for complete rebuilding or
replacement. They will be rebuilt or replaced promptly. Magnetrol International will repair or replace the control, at no cost to
the purchaser, (or owner) other than transportation cost if:
a. Returned within the warranty period; and,
b. The factory inspection finds the cause of the malfunction to be defective material or workmanship.
If the trouble is the result of conditions beyond our control; or, is NOT covered by the warranty, there will be charges for labour
and the parts required to rebuild or replace the equipment.
In some cases, it may be expedient to ship replacement parts; or, in extreme cases a complete new control, to replace the
original equipment before it is returned. If this is desired, notify the factory of both the model and serial numbers of the
control to be replaced. In such cases, credit for the materials returned, will be determined on the basis of the applicability of
our warranty.
No claims for misapplication, labour, direct or consequential damage will be allowed.
RETURNED MATERIAL PROCEDURE
So that we may efficiently process any materials that are returned, it is essential that a “Return Material Authorisation” (RMA)
form will be obtained from the factory. It is mandatory that this form will be attached to each material returned. This form is
available through Magnetrol’s local representative or by contacting the factory. Please supply the following information:
1. Purchaser Name
2. Description of Material
3. Serial Number and Ref Number
4. Desired Action
5. Reason for Return
6. Process details
Any unit that was used in a process must be properly cleaned in accordance with the proper health and safety standards
applicable by the owner, before it is returned to the factory.
A material Safety Data Sheet (MSDS) must be attached at the outside of the transport crate or box.
All shipments returned to the factory must be by prepaid transportation. Magnetrol will not accept collect shipments.
All replacements will be shipped Ex Works.