MARKS USA i Que PROX Series Operating instructions

Programming Guide
®
For use with
IQ KP* only
IQ PROX
Series

Congratulations, you have just purchased the IQ KP*series lockset by Marks USA, the
most advanced stand-alone door lock and access control system on the market today.
The lock, designed for easy installation, will provide years of reliable service when proper-
ly installed and maintained.
This manual is designed to act as a guide through the many features and functions of
your IQ KP* series stand-alone access control system.
Please take the time to read it thoroughly and follow the instructions carefully so that
your experience will be positive and trouble free.
Marks USA would like to thank you for selecting the i-Que series for your access control
needs.
For Technical Support Contact:
Marks USA
5300 New Horizons Blvd.
Amityville, NY 11701
LIVE TECH REP 8 AM - 8 PM EST Mon. - Fri.
Call: 1-800-526-0233
In NY: 1-631-225-5400
Fax: [phone]
E-mail: [email protected]
For more information about the i-Que series,
or the complete Marks USA product line,
maintenance manuals, new product announcements,
pricing and templates, visit our website at:

Table of Contents
Section 1 - i-Que Information
Function #Min. Required Group Number Page
Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Important Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Important Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Initialize Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Manager . . . . . . . . . . . . . . . . Page 2
Create Great Grand Master. . . . . . . . . . . . . . . . . . . . . . . System Manager . . . . . . . . . . . . . . . . Page 2
Adding & Deleting User Codes. Function 01 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 3
Section 2 - Lock Configuration
PROX Only . . . . . . . . . . . . . . . . Function 32 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . . Page 4
Deny /Restore Group Access . . Function 10 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 4
Change Group Association . . . . Function 07 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 4
Set Access Level . . . . . . . . . . . Function 11 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Define Open Time. . . . . . . . . . . Function 18 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Multiple Code Entry . . . . . . . . . Function 33 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Manual Passage Mode . . . . . . . Function 30 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 6
Lock Audio . . . . . . . . . . . . . . . . Function 34 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 6
Fail Safe/Fail Secure. . . . . . . . . Function 36 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 6
Panic Alarm. . . . . . . . . . . . . . . . Function 38 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 7
Secretary’s Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14
Privacy Mode . . . . . . . . . . . . . . Function 39 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 7
Section 3 - Scheduling
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8
Set Time . . . . . . . . . . . . . . . . . . Function 12 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 8
Set Date . . . . . . . . . . . . . . . . . . Function 13 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . . Page 9
Basic Schedule . . . . . . . . . . . . . Function 02 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 9
Group Schedule . . . . . . . . . . . . Function 03 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 9
User Schedule. . . . . . . . . . . . . . Function 04 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 10
Passage Schedule . . . . . . . . . . Function 05 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 10
Temporary User Schedule. . . . . Function 06 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 10
Holiday Maintenance. . . . . . . . . Function 09 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 11
First Supervisor to Arrive. . . . . . Function 31 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 11
Section 4 - Software Interface
Download Audit Trail . . . . . . . . . Function 15 . . . . . . . . . Security Guard 05 . . . . . . . . . . . . . . Page 12
Upload Lock Information. . . . . . Function 14 . . . . . . . . . Security Guard 05 . . . . . . . . . . . . . . Page 12
Section 5 - Lock Maintenance
Clear Memory . . . . . . . . . . . . . . Function 16 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . Page 12
Battery Status Check. . . . . . . . . Function 17 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 12
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13
Reset the i-Que . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14
Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 15
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
For Technical Support
Marks USA, 5300 New Horizons Blvd., Amityville, NY 11701
LIVE TECH REP 8 am to 8 pm EST
Call: 1-800-526-0233
In NY: 1-631-225-5400
Fax: [phone]
E-mail: [email protected]

Page 1
BEFORE YOU START!
IMPORTANT DEFINITIONS
1. PROX CARD: A credit card size card with a unique embedded electronic code based on
26 and 37 bit HID format.
2. FACTORY CODE: is 9991234, and is used to initialize the lock for a new installation or full reset. This code
must be entered to set the LOCK ID and the GREAT GRAND MASTER (GGM). After the GGM code is set,
the FACTORY CODE will no longer be valid and is only re-enabled after a full reset, see page 14.
3. LOCK ID: A unique six digit number entered during initialization defining the specific lock. Used by I-DAT
software to identify specific lock when uploading user data or downloading audit trail data. (See page 12.)
4. USER IDENTIFICATION NUMBER (UID): A unique number assigned to each User with 2, 3 or 4 digits.
5. GROUP: One or several Users, all of whom have the same access to the locks,
categorized by a two digit GROUP number.
6. YOUR CODE: Your unique combination of UID, ✳key and PROX card, in that order.
7. GREAT GRAND MASTER (GGM): Code required by the SYSTEM MANAGER to perform all programming
functions. It replaces the FACTORY CODE. Can also open the lock.
8. SYSTEM MANAGER: Person establishing the GGM and responsible for highest level of programming. Can
establish lower levels of programming for other users or groups.
9. PROGRAM INSTRUCTION: Series of key strokes used to enter a function.
IMPORTANT KEYS
1. TERMINATOR KEY (✳): Acts like the "Enter" key on a computer, and is used to add or confirm codes on
the keypad.
2. PROGRAMMING KEY (#): After a valid UID is entered, this key is depressed to enter the programming
mode.
This key can also be used as a time saving feature, allowing the entry of multiple functions.
At the end of any PROGRAMMING INSTRUCTION, replace the last ✳ with a # to return to FUNCTION
NUMBER input, eliminating the need to reenter YOUR CODE.
LED INDICATOR
LED INDICATING GREEN (NORMAL MODE)
1. Denotes lock enabled to open.
Will flash green after entering valid UID, TERMINATOR KEY (✳) and PROX Card
LED INDICATING RED (NORMAL MODE)
1. Denotes a wrong YOUR CODE entry to open the lock.
2. Denotes wrong YOUR CODE entry 3 consecutive times and disables keypad for 20 seconds.
If another wrong YOUR CODE is entered, the keypad is disabled for 40 seconds.
LED INDICATING RED (PROGRAMMING MODE)
1. Denotes incorrect entry or error and vacates programming mode.
2. Programming mode vacated if no key entry within 5 seconds.

1. INITIALIZE LOCK
Initializing the lock with a unique 6 digit code assigns a LOCK ID number to each specific lock.
Using keypad, enter the FACTORY CODE (9991234), the #key, and the 6 digit LOCK ID
(usually starting with 000001), and finally, the #key.
The LOCK ID will NOT open the lock.
2. Create GREAT GRAND MASTER (GGM) using the PROX card
Using the keypad, enter the FACTORY CODE (9991234),the ✳key, the UID (either 2,3 or 4 digits), the #key,
and finally present the PROX card to the antenna housing. The LED flashes green and the lock beeps.
The GGM is now established for the SYSTEM MANAGER only:
Enter the UID ✳ followed by the PROX to test the lock access.
Lock is now initialized.
SYSTEM MANAGER'S ACCESS TO THE LOCK:
Enter UID plus ✳key, PROX card
SYSTEM MANAGER'S ENTRY TO PROGRAMMING MODE:
Enter UID plus #key, PROX card
In addition to the use of the PROX card to program or access the lock, the keypad may be used as an alternate
method to accomplish those same functions.
Consult IQK* PROGRAMMING MANUAL for complete instructions for keypad operation.
UID (2 ,3, or 4 digits) # PROX CARD
Example: 123 # PROX CARD
UID (2 ,3, or 4 digits) ✳PROX CARD
Example: 123 ✳PROX CARD
Factory code ✳UID (2 ,3, or 4 digits) # PROX CARD
Example: (9991234) ✳123 # PROX CARD
Factory Code #6 digit Lock ID #
Example: 9991234 # 000001 #
Page 2

GROUPS
In order to organize the management of individual Users, they can be put into 98 different GROUPS. Users in
the same GROUP will have the same access rights. Users in different GROUPS can have varied access rights
from other GROUPS. Each GROUP is assigned a 2 digit GROUP number from 02 to 99.
All Users must be assigned to a GROUP. Depending on your assigned GROUP, you may or may not be able
to program the lock, and may also have restricted access.
The SYSTEM MANAGER is automatically assigned to group 01, and can assign Users to all other groups.
GROUPS 02 through 09 are management GROUPS, with 24/7 access to the locks, and can change various
settings used during access by other User GROUPS. The Table of Contents (inside front cover) lists the
minimum GROUP NUMBER required for rights to program EACH specific function.
Higher GROUPS can override access functions of lower GROUPS.
Example: GROUP (02) can override access functions to GROUP (03), etc.
In addition, Users in GROUP 09 will automatically put lock into passage or locked mode,
each time their YOUR CODE is entered.
GROUPS 10 through 99 have no programming rights. Their access may be restricted by schedules or during
holidays. They may, however, change their own PIN when authorized by the SYSTEM MANAGER.
Function 01, Adding & Deleting User Codes Min. Group Number 03
To Add Users:
Enter UID, the #key, PROX card, FUNCTION NUMBER (01), the ✳key, the Users UID you want to include in
the GROUP, the ✳key, the 2 digit GROUP NUMBER, the ✳key, the PROX card, the ✳key.
To Delete Users:
Enter UID, the #key, PROX card, FUNCTION NUMBER (01), the ✳key, the Users UID you want to delete, the
✳key, the 0 key in place of the GROUP NO., the ✳key twice.
NOTE: GROUP NUMBERS ARE NOT USED TO ACCESS THE LOCK
User’s Access the Lock:
Enter User’s UID plus ✳ key, PROX card.
User’s Entry to Programming Mode
Enter User’s UID plus #key, PROX card.
PROGRAM
INSTRUCTION UID #PROX
Example: 123 # PROX
PROGRAM
INSTRUCTION UID ✳PROX
Example: 123 ✳PROX
PROGRAM
INSTRUCTION UID # PROX Function✳UID to be deleted ✳0 ✳ to delete User ✳
Example: 123 # PROX 01 ✳678 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX Function ✳New UID ✳Group No. ✳New PROX ✳
Example: 123 # PROX 01 ✳678 ✳04 ✳PROX ✳
Page 3

Page 4
Section 2 Lock Configuration
Function 32: PROX Only Entry Min. Group Number 02
The PROX Only mode allows management to grant Users the right to gain access
by presenting the PROX card only. It also allows PIN Only access when codes are used.
PROX Only Mode
UID & PROX card Required - Default
NOTE: Program mode requires that UID, the # key and PROX be entered.
Function 10: Deny / Restore Access Min. Group Number 03
This function is used to temporarily deny access to User Groups (10-99) without removing them from the
memory.
To DENY access to a Group
To RESTORE access to a Group
Function 07: Change Group Association Min. Group Number 03
This function allows management to change the Group an existing User is assigned to.
PROGRAM
INSTRUCTION UID # PROX 07 ✳User UID ✳
(of existing User) New Group No. ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 10 ✳Group to be restored access ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 10 ✳Group to be denied access ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 32 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 32 ✳0 ✳ ✳

Page 5
Function 11: Set Access Level Min. Group Number 03
Access can be denied to Users in Groups lower then the Group number entered.
This function cannot deny access to Groups 03 (Master), 02 (Grand Master), or 01(Great Grand Master).
To allow all Groups access the Group level setting must be set to “99”.
Function 18: Define Open Time Min. Group Number 03
This function will set the time delay the lock will stay unlocked after a valid user code has been entered.
The time delay can be set from 1 to 9 seconds. (Default setting is 3 seconds.)
Function 33: Multiple Code Entry Min. Group Number 03
For higher security the lock can be set to require two User codes be entered before access is granted.
For even higher security it can be required for one of the Users to be in a Manager Group.
One User code required - Default
Two User codes required
Two User codes one must be a Manager
Three Code Entry - Two User codes plus a Manager
PROGRAM
INSTRUCTION UID # PROX 33 ✳3 ✳✳
PROGRAM
INSTRUCTION UID # PROX 33 ✳2 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 33 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 33 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 18 ✳Single Digit, 1 - 9 seconds ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 11 ✳Group Level ✳✳

Page 6
Function 30: Manual Passage Mode Min. Group Number 03
This function puts the lock in an unlocked state, granting free access (no code required) to all Users,
until lock is returned to the locked state.
Closed - Locked - Default
Open - Unlocked
NOTE: A User assigned to Group 09 toggled passage mode will override this setting.
NOTE: Function 30 (Closed “0”) can also be used to cancel schedules for the remainder of the day,
until midnight of the same day.
Function 34: Lock Audio Min. Group Number 03
If the Audio is set to "ON" the lock will beep with each key pressed.
To conserve power the audio is turned off (default).
Audio Off - Default
Audio On
Function 36: Fail Safe/Fail Secure Min. Group Number 03
Use this function to create a power reserve to ensure if the Low Battery Warning is not heeded,
and the battery pack fails, the lock will fail in the selected state.
Lock fails in the last state that the lock was in when the power was lost. - Default
Fail Safe - Lock will ensure that power is reserved to fail in the unlocked or safe position.
Fail Secure - Lock will ensure that power is reserved to fail in the locked or secured position.
PROGRAM
INSTRUCTION UID # PROX 36 ✳2 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 36 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 36 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 34 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 34 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 30 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 30 ✳0 ✳✳

Function 38: Panic Alarm Min. Group Number 03
This function is intended to be wired to an alarm panel or siren. When enabled, any User can enter 911✳,
and the lock will close a contact thus setting off the alarm system.
Disabled - Default
Enabled, alarm activated
Function 39: Privacy Mode Min. Group Number 03
Privacy Mode (This is a factory installed option.) If you have purchased this option it must be enabled after
the lock is initialized. The privacy mode option includes a button installed on the inside housing.
When pressed, it will block out keypad entries (except the GGM, GM and Master codes). When the inside
lever is turned the request to exit switch will reset the keypad back to normal operating mode.
Privacy Mode
PROGRAM
INSTRUCTION UID # PROX 39 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 38 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 38 ✳0 ✳ ✳
Page 7

Page 8
Section 3 Scheduling
Programming the Schedule Functions
The scheduled functions will allow you to customize your lock and grant/deny access to your Users by times and
day/days of the week. The time and date should be set first before programming any schedules. If the time
and date are incorrect in the lock then the schedules will not function correctly.
See Function 12, Set Time (Page 8 below) and Function 13, Set Date (Page 9).
Delete Set Schedules
Enter "0" in place of the day code, then "✳" to exit. This will delete all set schedules for that function.
Note: Schedules do not effect Users in Groups 02-09. These User Groups are management levels and will
override all set schedules and holidays. The schedule functions will effect Users in Groups 10-99 only.
Day Codes
Allows selection of the day/days of the week that schedule is active. The day code is a two-digit number.
Day Codes
01-07 Individual days of the week (Monday= 01)
08 Week days (Monday through Friday)
09 Week ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
12 Override Preprogrammed Holidays
(Used when a holiday is scheduled, but a certain User/Group needs access).
13 All Days
Open and Close times
Use the 24-hour (Military Time) format for entering Start and End times for schedules.
The chart below shows the 24-hour format.
Function 12: Set Time Min. Group Number 03
The time (HHMM) must be set prior to setting any schedules. See the chart above for help.
Example 3:30 p.m. = 1530
Daylight savings time is enabled by default. To disable daylight savings add a “0” (zero) at the end of the time entry.
Example 3:30 p.m. = 15300 Daylight savings disabled
PROGRAM
INSTRUCTION UID # PROX 12 ✳HHMM ✳ ✳
Standard
Time Military Time Standard Time Military Time
1:00 am 0100 1:00 pm 1300
2:00 am 0200 2:00 pm 1400
3:00 am 0300 3:00 pm 1500
4:00 am 0400 4:00 pm 1600
5:00 am 0500 5:00 pm 1700
6:00 am 0600 6:00 pm 1800
7:00 am 0700 7:00 pm 1900
8:00 am 0800 8:00 pm 2000
9:00 am 0900 9:00 pm 2100
10:00 am 1000 10:00 pm 2200
11:00 am 1100 11:00 pm 2300
12:00 pm 1200 12:00 am 2400

Function 13: Set Date Min. Group Number 02
The date must be set prior to setting any holidays or scheduling. This function will set the Month, Day, Year and
day of the week. There are 2 formats available: Standard (default) (MM DD YY) or European (DD MM YY).
NOTE: For European Date format set: DD MM YY "0" ✳
Day Codes
01-07 Individual days of the week (ex. Monday=01)
08 Week days (Monday through Friday)
09 Week Ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
13 All Days
Function 02: Basic Schedule Min. Group Number 03
This function is used to simplify scheduling by creating one schedule for all Users (in Groups 10-99). May be
used in conjunction with Passage and Holiday Schedules. Time entered in military time format (HHMM).
NOTE: The Basic Schedule cannot be used with the Group Schedule (03) or User Schedules (04).
NOTE: Time must be entered in Military Time format.
Day Codes
01-07 Individual days of the week (ex. Monday=01)
08 Week days (Monday through Friday)
09 Week Ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
13 All Days
Function 03: Group Schedule Min. Group Number 03
This schedule will apply to all the Users in the specified Group (10-99). Time entered in military time format.
(HHMM).
NOTE: Time must be entered in Military Time format.
Day Codes
01-07 Individual days of the week (ex. Monday=01)
08 Week days (Monday through Friday)
09 Week Ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
12 Override Preprogrammed Holidays
13 All Days
PROGRAM
INSTRUCTION UID # PROX 03 ✳Day Code ✳Group No. ✳HHMM ✳
(Open Time) HHMM ✳ (Close Time) ✳
PROGRAM
INSTRUCTION UID # PROX 02 ✳Day Code ✳HHMM ✳
(Open Time) HHMM ✳ (Close Time) ✳
PROGRAM
INSTRUCTION UID # PROX 13 ✳MMDDYY ✳ ✳
Page 9

Page 10
Function 04: User Schedule Min. Group Number 03
The User schedule gives additional access rights to a specific User.
Time entered in military time format. (HHMM).
The UID is the User ID of the User to be scheduled.
NOTE: Time must be entered in Military Time format.
Day Codes
01-07 Individual days of the week (ex. Monday=01)
08 Week days (Monday through Friday)
09 Week Ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
12 Override Preprogrammed Holidays
13 All Days
Function 05: Passage Schedule Min. Group Number 03
This function allows the lock to be placed in an unlock state automatically for a pre-determined time period.
Time entered in military time format. (HHMM).
NOTE: Time must be entered in Military Time format.
NOTE: If needed Manual Passage Mode (Function 30, page 6) or a User assigned to Group 9 will override
this schedule until midnight of the same day.
Day Codes
01-07 Individual days of the week (ex Monday =01)
08 Week days (Monday through Friday)
09 Week Ends (Sat & Sun)
10 Even Days (Tuesday & Thursday)
11 Odd Days (Monday, Wednesday & Friday)
13 All Days
Function 06: Temporary User Schedule Min. Group Number 03
This function allows you to restrict an existing User access by a date range. To further restrict the temporary
User by time, you can also implement a User schedule.
Temporary User schedules do not delete and must be maintained or access repeats annually.
PROGRAM
INSTRUCTION UID # PROX 06 ✳UID ✳MMDD ✳
(Start Date) MMDD ✳ (End Date) ✳
PROGRAM
INSTRUCTION UID # PROX 05 ✳Day Code ✳HHMM ✳
(Open Time) HHMM ✳ (Close Time) ✳
PROGRAM
INSTRUCTION UID # PROX 04 ✳Day Code ✳UID ✳HHMM ✳
(Open Time) HHMM ✳ (Close Time) ✳

Function 09: Holiday Maintenance Min. Group Number 03
Setting holidays will override all set schedules and block access to Users in Groups 10 - 99 during these periods.
NOTE: Dates are set by month/day format. The i-Que does not track the year of the holiday, so holidays that
occur on different dates each year will have to be manually adjusted each year.
NOTE: Holidays are not automatically removed from memory. It is suggested to maintain the holiday schedule
yearly. Example = 1225 = Christmas Day This holiday recurs each year. Holidays (like Thanksgiving)
that fall on different dates each year must be readjusted each year.
Also, You may enter a shutdown as one event by entering the start date and end date.
Example: Christmas / New Year week Start=1225 End=0101 is an eight day period.
To SET a Holiday
To DELETE ALL set Holidays
Function 31: First Supervisor To Arrive Min. Group Number 03
When enabled this function will delay the set schedules until a manager has entered his code.
Users (In Groups 10-99) will not have access until a Management code has been entered.
Disabled, Users will have access at times specified by schedules - Default
Enabled, Users will be denied access, regardless of schedule, until a manager enters their code.
PROGRAM
INSTRUCTION UID # PROX 31 ✳1 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 31 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 09 ✳0 ✳✳
PROGRAM
INSTRUCTION UID # PROX 09 ✳MMDD ✳
(Start Date) MMDD ✳ (End Date) ✳
Page 11

Page 12
Section 4 Software Interface
Function 15: Download Audit Trail Min. Group Number 05
This function downloads the locks history of events to the I-DAT.
For more information on the I-DAT and software see the I-DAT software manual.
NOTE: The I-DAT must be in proper alignment with the IR ports. (resting centered on lever)
Function 14: Upload Lock Information Min. Group Number 05
This function uploads information from the I-DAT to the lock.
For more information on the I-DAT and software see the I-DAT software manual.
NOTE: The I-DAT must be in proper alignment with the IR ports. (resting centered on lever)
Section 5 Lock Maintenance
Function 16: Clear Memory Min. Group Number 02
If it becomes necessary to reset the memory of the i-Que, there are two options instead of the Full Reset Option.
Delete ALL the Users, Schedules and Holidays. See also "Resetting the i-Que" (page 14)
Delete ONLY Schedules and Holidays.
Function 17: Battery Status Check Min. Group Number 03
This function manually checks the battery status of the i-Que.
The LED on the keypad will display visual indicator.
Green - Green Two green LED flashes indicate full power 5.25 volts and above.
Yellow - Yellow Two yellow LED flashes 5.25 to 4.75 volts.
Yellow - Red Yellow then Red LED flashes 4.75 to 4.37 volts.
Red - Red Two Red LED flashed indicates below 4.37 volts batteries need to be changed.
Note If the voltage of the battery pack falls to 4.7v DC,
the i-Que will beep every 15 minutes indicating a low battery status.
If you are using the software each time you perform a download, the battery status will appear on the I-DAT
display as well as in the header of the audit trail.
PROGRAM
INSTRUCTION UID # PROX 17 ✳ WATCH LED ✳
PROGRAM
INSTRUCTION UID # PROX 16 ✳ 16 ✳1 ✳✳
PROGRAM
INSTRUCTION UID # PROX 16 ✳ 16 ✳0 ✳ ✳
PROGRAM
INSTRUCTION UID # PROX 14 ✳“DONE” (as shown on i-Dat) ✳
PROGRAM
INSTRUCTION UID # PROX 15 ✳(Enter No. of Events to be Downloaded) ✳“RECEIVED” (as shown on i-Dat) ✳

Battery Information
THE I-QUE IS SHIPPED WITH 4 AA ALKALINE BATTERIES. The life span of the batteries has been tested in
two different ways. The first test was performed to see how many operations could be performed repeatedly
before a failure. The test averaged 150 thousand operations. The second test was performed over time for
normal operations. This test revealed that the i-Que batteries would last approximately four years at 80 - 90
thousand operations. Using the factory settings, the lockset is set for optimized power usage.
Changing the Batteries
When the batteries need to be changed, you will have 10 minutes to remove the old batteries and install the four
new AA batteries, before memory is effected. IT IS RECOMMENDED TO USE ONLY ALKALINE BATTERIES,
due to the predetermined power settings in the lock. The alkaline battery has a gradual curve in the drop off
voltage. This curve determines the power settings for the two stages of battery warnings and the Fail Secure
settings. A lithium battery differs from an alkaline battery in the life cycle of the battery cell. A lithium battery has
a very sharp drop off voltage, going from fully charged to a dead cell quickly. This makes monitoring the voltage
settings impossible.
Two Stage Low Battery Warning
The i-Que has a two-stage low battery warning.
The first warning stage will add a double beep and yellow LED when the user enters their code.
The second warning stage will be a double beep every 15 minutes. BATTERIES SHOULD BE CHANGED
IMMEDIATELY. Double beeps will occur until the batteries fail.
To ensure the lock fails in a locked or unlocked mode, use Function 36 Fail Safe/Secure page 8 or the
lock will fail in the last state, either open or closed. The batteries can also be checked manually using
Function 17 Battery Status Check page 12. The battery status will be displayed on every audit trail as well.
Page 13

Reset the i-Que back to factory default
Unplug the batteries and place aside
Find the Black And Yellow cable
Using a reset wire (small piece of wire or paper clip)
short the two wires of the black and yellow cable together
(place the wire from the one hole on the connector to
the one next to it, thus making a loop)
With the reset wire in place reinstall the batteries.
The LED should go RED then Green, You should hear the lock relock.
Remove the reset wire and reassemble the batteries and cover on to
the housing assembly.
The lock is now reset. You are now at the point of set up.
Install the LOCK ID and GGM code. (See Page 2)
Yellow and Black
Red and Black
Secretaries Button, (Orange and Black)
This can be wired to a Momentary Normally
Open (NO) switch When pressed, lock will
open for the set amount of time.
(button not included)
Reset / Key Switch Black And Yellow
(factory Installed option)
This option will monitor if a key is used
to open the lock.
For Resetting the i-Que see below
Motorcable
Red and Gray lines to the
motor connector
Power RED (+) and Black (-)
6 Volts DC. Connects to the supplied battery pack
Panic Alarm (Green and Black)
hard wired to an alarm device
When function 38 is enabled (see page 8) on
and a user enters 911 *it will close the
contact setting off the alarm.
Blue and Black
Requestto Exit switch.
(Factory installed option)
Switch installed in the inside rose
will record all opening in the
audit trail
Cylindrical model shown (IQ1K).
Please note: The Mortise (IQ2K) Tubular (IQ3K)
and Exit device interface (IQ7K) will not have the motor leads.
These leads will be connected inside the front trim by the factory.
Connection Diagram
Page 14
Cable Gard
Prox Antenna
The lock is now reset. You are ready to initialize the lock.
Install the LOCK ID and GGM code. (See Page 2.)

Page 15
Glossary
Access Code Numeric or alphanumeric data which when correctly entered into a keypad, allows authorized
entry into a controlled area without causing an alarm condition.
Access Control The control of persons, vehicles and materials through entrance and exit of a protected area
utilizing hardware systems specialized to control and monitor the movement into, out of,
or within the protected area.
Audit trail A historical record sequentially accounting for all activities with an access control system. Such
a record allows reconstruction and analysis of events during a given time period.
ESD Electro Static Discharge
Fail safe lockset A type of lock set that unlocks when a power failure occurs.
Fail secure lockset A type of lock set that locks when a power failure occurs.
Infrared (IR) Light waves that are too low frequency to be seen by the unaided human eye.
Keypad A device for inputting information into a computer controlled system for the purposes of arming
and disarming an alarm system or operating an access control system.
Multiple Key The pressing of more than one key simultaneously.
Depressions
Tailgating In access control, tailgating is the act of one or more individuals entering a controlled area by
using a single card or code. Also known as piggybacking.
User IdentificationA unique number assigned to each User. The UID has a length 2 to 4 digits. The I.D. number
Number (UID) will be displayed in the audit trail showing that User’s history of events for that lock.
Terminator The “✳” key acts as the terminator which functions similar to the “enter” key on a standard
computer keyboard. It is also pressed after a code is entered to gain access.
Programming Key The “#“ key is the programming key. Note that the “#” key is used during the initialization
process for the lock GGM and to enter program mode.
Prox Card A credit card size card with a unique embedded electronic code based on
26 and 37 bit HID format.

INDEX
A
Access, Deny/Restore Groups. . Function 10 . . . . . . . . . . . . . . . . . . 4
Access Level, Set. . . . . . . . . . . . Function 11 . . . . . . . . . . . . . . . . . . 5
Audio . . . . . . . . . . . . . . . . . . . . . Function 34 . . . . . . . . . . . . . . . . . . 6
Audit Trail, Download . . . . . . . . Function 15 . . . . . . . . . . . . . . . . . 12
B
Basic Schedule . . . . . . . . . . . . . Function 02 . . . . . . . . . . . . . . . . . . 9
Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Battery Status Check . . . . . . . . . Function 17 . . . . . . . . . . . . . . . . . 12
C
Connection Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
D
Date/Format, Set, . . . . . . . . . . . Function 13 . . . . . . . . . . . . . . . . . . 9
Deny Access to Selected Groups Function 10 . . . . . . . . . . . . . . . . . . 4
Download Audit Trail, . . . . . . . . Function 15 . . . . . . . . . . . . . . . . . 12
E
Entry, Multiple Codes, . . . . . . . . Function 33 . . . . . . . . . . . . . . . . . . 5
F
Fail Safe/Fail Secure, . . . . . . . . Function 36 . . . . . . . . . . . . . . . . . . 6
Factory Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Function 01, User Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Function 02, Basic Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Function 03, Group Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Function 04, User Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Function 05, Schedule Passage Mode . . . . . . . . . . . . . . . . . . . . . . 10
Function 06, Temporary User Schedule. . . . . . . . . . . . . . . . . . . . . . 10
Function 07, Change Group Association . . . . . . . . . . . . . . . . . . . . . . 4
Function 09, Holiday Maintainance . . . . . . . . . . . . . . . . . . . . . . . . . 11
Function 10, Deny/Restore Access . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function 11, Set Access Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Function 12, Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Function 13, Set Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Function 14, Upload Lock Information . . . . . . . . . . . . . . . . . . . . . . . 12
Function 15, Download Audit Trail . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Function 16, Clear Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Function 17, Battery Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Function 18, Define Open Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Function 30, Manual Passage Mode . . . . . . . . . . . . . . . . . . . . . . . . . 6
Function 31, First Supervisor to Arrive. . . . . . . . . . . . . . . . . . . . . . . 11
Function 32, PROX Only Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function 33, Multiple Code Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Function 34, Lock Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Function 36, Fail Safe/Fail Secure. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Function 38, Panic Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Function 39, Privacy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
G
GGM Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Group Association, Change . . . . Function 07 . . . . . . . . . . . . . . . . . . 4
Group Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Group Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Group Schedule . . . . . . . . . . . . Function 03 . . . . . . . . . . . . . . . . . . 9
H
Holiday Maintenance . . . . . . . . . Function 09 . . . . . . . . . . . . . . . . . 11
I
Initialize Lock ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Initialize Great Grand Master. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
K
Keypad Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
M
Manual Passage Mode, . . . . . . Function 30 . . . . . . . . . . . . . . . . . . 6
Memory, Clear, . . . . . . . . . . . . . Function 16 . . . . . . . . . . . . . . . . . 12
Multiple Code Entry . . . . . . . . . . Function 33 . . . . . . . . . . . . . . . . . . 5
Multiple Key Depressions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
O
Open Time, Define, . . . . . . . . . . Function 18 . . . . . . . . . . . . . . . . . . 5
P
Panic Alarm . . . . . . . . . . . . . . . . Function 38 . . . . . . . . . . . . . . . . . . 7
Passage Mode, Manual, . . . . . . Function 30 . . . . . . . . . . . . . . . . . . 6
PROX Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 15
PROX Only Entry, . . . . . . . . . . . Function 32 . . . . . . . . . . . . . . . . . . 4
Privacy Mode . . . . . . . . . . . . . . . Function 39 . . . . . . . . . . . . . . . . . . 7
Programming Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
R
Resetting the i-Que . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Restore Access to Group . . . . . Function 10 . . . . . . . . . . . . . . . . . . 4
S
Schedule (Passage Mode), . . . . Function 05 . . . . . . . . . . . . . . . . . 10
Schedule (Basic), . . . . . . . . . . . Function 02 . . . . . . . . . . . . . . . . . . 9
Schedule (Group), . . . . . . . . . . . Function 03 . . . . . . . . . . . . . . . . . . 9
Schedule (Temporary User) . . . . Function 06 . . . . . . . . . . . . . . . . . 10
Schedule (User), . . . . . . . . . . . . Function 04 . . . . . . . . . . . . . . . . . 10
Secretary’s Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Supervisor To Arrive, First, . . . . Function 31 . . . . . . . . . . . . . . . . . 11
T
Temporary User Schedule, . . . . Function 06 . . . . . . . . . . . . . . . . . 10
Terminator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Time, Define Open, . . . . . . . . . . Function 18 . . . . . . . . . . . . . . . . . . 5
Time, Set, . . . . . . . . . . . . . . . . . Function 12 . . . . . . . . . . . . . . . . . . 8
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
U
Upload Lock Information, . . . . . Function 14 . . . . . . . . . . . . . . . . . 12
User Identification Code (UID). . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 16
User Schedule, . . . . . . . . . . . . . Function 04 . . . . . . . . . . . . . . . . . 10
Users, Adding . . . . . . . . . . . . . . Function 01 . . . . . . . . . . . . . . . . . . 3
User Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

IP101-IQKP*.0604
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