MARKS USA i-Que Metro Series Operating instructions

Programming Guide
®
For use with
i-Que * only
IQ *
Series

Congratulations, you have just purchased the IQ * series lockset by
Marks USA, the most advanced stand-alone door lock and access control system on the
market today. The lock, designed for easy installation, will provide years of reliable
service when properly installed and maintained.
This manual is designed to act as a guide through the many features and functions of
your IQ * series stand-alone access control system.
Please take the time to read it thoroughly and follow the instructions carefully so that
your experience will be positive and trouble free.
Marks USA would like to thank you for selecting the i-Que series for your access control
needs.
For Technical Support Contact:
Marks USA
5300 New Horizons Blvd.
Amityville, NY 11701
LIVE TECH REP 8 AM - 8 PM EST Mon- Fri
Call: 1-800-526-0233
In NY: 1-631-225-5400
Fax: [phone]
E-mail: [email protected]
For more information about the i-Que series,
or the complete Marks USA product line,
maintenance manuals, new product announcements,
pricing and templates, visit our website at:

Table of Contents
Section 1 - i-Que Information
Function #Min. Required Group Number Page
Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Important Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Important Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Initialize Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1
Create Great Grand Master. . . . . . . . . . . . . . . . . . . . . . . System Manager . . . . . . . . . . . . . . . . Page 2
Adding & Deleting User Codes. Function 01 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 3
Section 2 - Lock Configuration
Pin Only. . . . . . . . . . . . . . . . . . . Function 32 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . . Page 4
Change User PIN . . . . . . . . . . . Function 08 . . . . . . . . . Groups 01 to 99. . . . . . . . . . . . . . . . . Page 4
Deny /Restore Group Access . . Function 10 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 4
Change Group Association . . . . Function 07 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Set Access Level . . . . . . . . . . . Function 11 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Define Open Time. . . . . . . . . . . Function 18 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 5
Multiple Code Entry . . . . . . . . . Function 33 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 6
Manual Passage Mode . . . . . . . Function 30 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 6
Lock Audio . . . . . . . . . . . . . . . . Function 34 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 7
Fail Secure . . . . . . . . . . . . . . . . Function 36 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 7
Section 3 - Additional Functions
Set Time . . . . . . . . . . . . . . . . . . Function 12 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . . Page 8
Set Date . . . . . . . . . . . . . . . . . . Function 13 . . . . . . . . . Grand Master 02 . . . . . . . . . . . . . . . . Page 8
Temporary User. . . . . . . . . . . . . Function 06 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 8
Holiday Maintenance. . . . . . . . . Function 09 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 9
First Supervisor to Arrive. . . . . . Function 31 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . . Page 9
Section 4 - Lock Maintenance
Battery Status Check. . . . . . . . . Function 17 . . . . . . . . . Master 03. . . . . . . . . . . . . . . . . . . . . Page 10
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 10
Reset the i-Que . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 11
Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 11
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 13
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
For Technical Support
Marks USA, 5300 New Horizons Blvd., Amityville, NY 11701
LIVE TECH REP 8 am to 8 pm EST
Call: 1-800-526-0233
In NY: 1-631-225-5400
Fax: [phone]
E-mail: [email protected]

Page ii
Notes

Page 1
BEFORE YOU START!
IMPORTANT DEFINITIONS
1. FACTORY CODE: is 9991234, and is used to initialize the lock for a new installation or full reset. This code
must be entered to set the GREAT GRAND MASTER (GGM). After the GGM code is set, the FACTORY
CODE will no longer be valid and is only re-enabled after a full reset, see page 11.
2. LOCK ID: A unique six digit number entered during initialization defining the specific lock.
3. USER IDENTIFICATION NUMBER (UID): A unique number assigned to each User with 2, 3 or 4 digits.
4. GROUP: One or several Users, all of whom have the same access to the locks,
categorized by a two digit GROUP number.
5. PERSONAL IDENTIFICATION NUMBER (PIN): A unique combination of 3, 4, 5 or 6 keypad letters,
numbers or both.
(Letters or numbers may be used multiple times to increase the total number of combinations).
6. YOUR CODE: Your unique combination of UID and PIN codes, in that order, having up to 10 total digits.
7. GREAT GRAND MASTER (GGM): Code required by the SYSTEM MANAGER to perform all programming
functions. It replaces the FACTORY CODE. This code can also open the lock.
8. SYSTEM MANAGER: Person establishing the GGM and responsible for highest level of programming. Can
establish lower levels of programming for other users or groups.
9. PROGRAM INSTRUCTION: Series of key strokes used to enter a function.
IMPORTANT KEYS
1. TERMINATOR KEY (✳): Acts like the "Enter" key on a computer, and is used to add or confirm codes on
the keypad.
2. PROGRAMMING KEY (#): After a valid YOUR CODE is entered, this key is depressed to enter the
programming mode.
This key can also be used as a time saving feature, allowing the entry of multiple functions.
At the end of any PROGRAMMING INSTRUCTION, replace the last ✳ with a # to return to FUNCTION
NUMBER input, eliminating the need to reenter YOUR CODE.
LED INDICATOR
LED INDICATING GREEN (NORMAL MODE)
1. Denotes lock enabled to open.
Will flash green after entering valid YOUR CODE and TERMINATOR KEY (✳).
LED INDICATING RED (NORMAL MODE)
1. Denotes a wrong YOUR CODE entry to open the lock.
2. Denotes wrong YOUR CODE entry 3 consecutive times and disables keypad for 20 seconds.
If another wrong YOUR CODE is entered, the keypad is disabled for 40 seconds.
LED INDICATING RED (PROGRAMMING MODE)
1. Denotes incorrect entry or error and vacates programming mode.
2. Programming mode vacated if no key entry within 5 seconds.

1. INITIALIZE LOCK
Initializing the lock with a unique 6 digit code assigns a LOCK ID number to each specific lock.
Using keypad, enter the FACTORY CODE 9991234, the #key, and the 6 digit LOCK ID
(usually starting with 000001), and finally, the #key.
This code will NOT open the lock.
2. Create GREAT GRAND MASTER (GGM)
This code is required by the SYSTEM MANAGER to perform all programming functions.
In any lock system, the number of digits used for the UID of each User must be the same.
Example: If the UID is 3 digits, all Users must have a 3 digit UID code.
Also, the number of digitsused for the PIN of each User must be the same.
Example: If the GGM’s PIN is 5 digits, all Users must have a 5 digit PIN code.
Using keypad, enter the FACTORY CODE 9991234, the ✳key, the UID of the system manager
(either 2,3 or 4 digits), the #key, the PIN of the system manager (either 3,4,5 or 6 digits), and finally, the #key.
FACTORY CODE ✳UID # PIN #
The GGM is now established for the SYSTEM MANAGER only:
a combination of their UID followed by their PIN.
Lock is now initialized.
SYSTEM MANAGER'S ACCESS TO THE LOCK:
Enter UID plus PIN, then the ✳key.
GGM ✳
Example: 12312345 ✳
Factory code ✳UID (2 ,3, or 4 digits) #PIN (3,4,5 or 6 digits) #
Example: (9991234) ✳123 # 12345 #
Factory Code #6 digit Lock ID #
Example: 9991234 # 000001 #
Page 2

GROUPS
In order to organize the management of individual Users, they can be put into 98 different GROUPS. Users in
the same GROUP will have the same access rights. Users in different GROUPS can have varied access rights
from other GROUPS. Each GROUP is assigned a 2 digit GROUP NUMBER from 02 to 99.
All Users must be assigned to a GROUP. Depending on your assigned GROUP, you may or may not be able
to program the lock, and may also have restricted access.
The SYSTEM MANAGER is automatically assigned to group 01, and can assign Users to all other groups.
GROUPS 02 through 09 are management GROUPS, with 24/7 access to the locks, and can change various
settings used during access by other User GROUPS. The Table of Contents (inside front cover) lists the
minimum GROUP NUMBER required for rights to program EACH specific function.
Higher GROUPS can override access functions of lower GROUPS.
Example: GROUP (02) can override access functions to GROUP (03), etc.
GROUPS 10 through 99 have no programming rights. Their access may be restricted by schedules or during
holidays. They may, however, change their own PIN when authorized by the SYSTEM MANAGER.
Function 01, Adding & Deleting User Codes Min. Group Number 03
To Add Users:
Enter YOUR CODE (UID and PIN), the #key, FUNCTION NUMBER (01), the ✳key, the Users UID you want to
include in the GROUP, the ✳key, the 2 digit GROUP NUMBER, the ✳key, the User’s PIN, the ✳key twice.
To Delete Users:
Enter YOUR CODE (UID and PIN), the #key, FUNCTION NUMBER (01), the ✳key, the Users UID you want to
delete, the ✳key, the 0 key in place of the GROUP NO., the ✳key twice.
NOTE: GROUP NUMBERS ARE NOT USED TO ACCESS THE LOCK
User’s Access the Lock:
Enter User’s UID plus User’s PIN then the ✳ key.
User’s Entry to Programming Mode
Enter User’s UID plus User’s PIN then the #key.
PROGRAM
INSTRUCTION UID PIN #
Example: 123 12345 #
PROGRAM
INSTRUCTION UID PIN ✳
Example: 123 12345 ✳
PROGRAM
INSTRUCTION YOUR CODE # Function✳UID to be deleted ✳0 ✳ to delete User ✳
Example: 12312345 # 01 ✳678 ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # Function #UID ✳Group No. ✳PIN ✳ ✳
Example: 12312345 # 01 ✳678 ✳04 ✳56789✳ ✳
Page 3

Page 4
Section 2 Lock Configuration
Function 32: PIN Only Entry Min. Group Number 02
The PIN Only mode allows management to shorten the length of the code that the
User must enter to gain access. The code can not be shorter than the PIN.
PIN Only Mode (for Access PIN ONLY)
UID & PIN Required - Default
NOTE: Program mode requires that UID and PIN be entered.
Function 08: Change User PIN Min. Group Number All Users
This function gives users the ability to change their PIN. (User must know his UID and PIN to perform this
function).
Function 10: Deny / Restore Access Min. Group Number 03
This function is used to temporarily deny access to User Groups (10-99) without removing them from the
memory.
To DENY access to a Group
To RESTORE access to a Group
PROGRAM
INSTRUCTION YOUR CODE # 10 ✳Group to be restored access ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 10 ✳Group to be denied access ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 08 ✳New PIN ✳Verify PIN ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 32 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 32 ✳0 ✳ ✳

Page 5
Function 07: Change Group Association Min. Group Number 03
This function allows management to change the Group an existing User is assigned to.
Function 11: Set Access Level Min. Group Number 03
Access can be denied to Users in Groups lower then the Group number entered.
This function cannot deny access to Groups 03 (Master), 02 (Grand Master), or 01(Great Grand Master).
To allow all Groups access the Group level setting must be set to “99”.
Function 18: Define Open Time Min. Group Number 03
This function will set the time delay the lock will stay unlocked after a valid user code has been entered.
The time delay can be set from 1 to 9 seconds. (Default setting is 3 seconds.)
PROGRAM
INSTRUCTION YOUR CODE # 18 ✳Single Digit 1 - 9 seconds ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 11 ✳Group Level ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 07 ✳User UID ✳
(of existing User) New Group No. ✳✳

Page 6
Function 33: Multiple Code Entry Min. Group Number 03
For higher security the lock can be set to require two User codes be entered before access is granted.
For even higher security it can be required for one of the Users to be in a Manager Group.
One User code required - Default
Two User codes required
Two User codes one must be a Manager
Function 30: Manual Passage Mode Min. Group Number 03
This function puts the lock in an unlocked state, granting free access (no code required) to all Users,
until lock is returned to the locked state.
Closed - Locked - Default
Open - Unlocked
PROGRAM
INSTRUCTION YOUR CODE # 30 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 30 ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 33 ✳2 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 33 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 33 ✳0 ✳✳

Function 34: Lock Audio Min. Group Number 03
If the Audio is set to "ON" the lock will beep with each key pressed.
To conserve power the audio is turned off (default).
Audio Off - Default
Audio On
Function 36: Fail Secure Min. Group Number 03
Use this function to create a power reserve to ensure if the Low Battery Warning is not heeded,
and the battery pack fails, the lock will fail in the selected state.
Lock fails in the last state that the lock was in when the power was lost. - Default
Fail Secure - Lock will ensure that power is reserved to fail in the locked or secured position.
PROGRAM
INSTRUCTION YOUR CODE # 36 ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 36 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 34 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 34 ✳0 ✳✳
Page 7

Page 8
Section 3 Additional Functions
Function 12: Set Time Min. Group Number 03
The time (HHMM) must be set prior to setting any holidays. See the chart below for help.
Example 3:30 p.m. = 1530
Daylight savings time is enabled by default. To disable daylight savings add a “0” (zero) at the end of the time entry.
Example 3:30 p.m. = 15300 Daylight savings disabled
Function 13: Set Date Min. Group Number 02
The date must be set prior to setting any holidays. This function will set the Month, Day, Year and day of the
week. There are 2 formats available: Standard (default) (MM DD YY) or European (DD MM YY).
NOTE: For European Date format set: DD MM YY "0" ✳
Function 06: Temporary User Schedule Min. Group Number 03
This function allows you to restrict an existing User access by a date range. To further restrict the temporary
User by time, you can also implement a User schedule.
Temporary User schedules do not delete and must be maintained or access repeats annually.
PROGRAM
INSTRUCTION YOUR CODE # 06 ✳UID ✳MMDD ✳
(Start Date) MMDD ✳ (End Date) ✳
PROGRAM
INSTRUCTION YOUR CODE # 13 ✳MMDDYY ✳✳
Standard
Time Military Time Standard Time Military Time
1:00 am 0100 1:00 pm 1300
2:00 am 0200 2:00 pm 1400
3:00 am 0300 3:00 pm 1500
4:00 am 0400 4:00 pm 1600
5:00 am 0500 5:00 pm 1700
6:00 am 0600 6:00 pm 1800
7:00 am 0700 7:00 pm 1900
8:00 am 0800 8:00 pm 2000
9:00 am 0900 9:00 pm 2100
10:00 am 1000 10:00 pm 2200
11:00 am 1100 11:00 pm 2300
12:00 pm 1200 12:00 am 2400
PROGRAM
INSTRUCTION YOUR CODE # 12 ✳HHMM ✳ ✳

Function 09: Holiday Maintenance Min. Group Number 03
Setting holidays will block access to Users in Groups 10 - 99 during these periods.
NOTE: Dates are set by month/day format. The i-Que does not track the year of the holiday, so holidays that
occur on different dates each year will have to be manually adjusted each year.
NOTE: Holidays are not automatically removed from memory. It is suggested to maintain the holiday schedule
yearly. Example = 1225 = Christmas Day This holiday recurs each year. Holidays (like Thanksgiving)
that fall on different dates each year must be readjusted each year.
Also, You may enter a shutdown as one event by entering the start date and end date.
Example: Christmas / New Year week Start=1225 End=0101 is an eight day period.
To SET a Holiday
To DELETE ALL set Holidays
Function 31: First Supervisor To Arrive Min. Group Number 03
When enabled this function will delay access until a management code has been entered.
Disabled, Users will have access - Default
Enabled, Users will be denied access until a manager enters their code.
Section 5 Lock Maintenance
Function 17: Battery Status Check Min. Group Number 03
This function manually checks the battery status of the i-Que.
The LED on the keypad will display visual indicator.
Yellow - Yellow Two yellow LED flashes indicate full power.
Yellow - Red Yellow then Red LED flashes indicate half power.
Red - Red Two Red LED flashed indicates batteries need to be changed.
Note If the voltage of the battery pack falls to 4.2v DC,
the i-Que will beep every hour indicating a low battery status.
PROGRAM
INSTRUCTION YOUR CODE # 17 ✳ WATCH LED ✳
PROGRAM
INSTRUCTION YOUR CODE # 31 ✳1 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 31 ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 09 ✳0 ✳ ✳
PROGRAM
INSTRUCTION YOUR CODE # 09 ✳MMDD ✳
(Start Date) MMDD ✳ (End Date) ✳
Page 9

Page 10
Battery Information
THE I-QUE IS SHIPPED WITH 4 AA ALKALINE BATTERIES. The life span of the batteries has been tested in
two different ways. The first test was performed to see how many operations could be performed repeatedly
before a failure. The test averaged 150 thousand operations. The second test was performed over time for
normal operations. This test revealed that the i-Que batteries would last approximately four years at 80 - 90
thousand operations. Using the factory settings, the lockset is set for optimized power usage.
Changing the Batteries
When the batteries need to be changed, you will have 10 minutes to remove the old batteries and install the four
new AA batteries, before memory is effected. IT IS RECOMMENDED TO USE ONLY ALKALINE BATTERIES,
due to the predetermined power settings in the lock. The alkaline battery has a gradual curve in the drop off
voltage. This curve determines the power settings for the two stages of battery warnings and the Fail Secure
settings. A lithium battery differs from an alkaline battery in the life cycle of the battery cell. A lithium battery has
a very sharp drop off voltage, going from fully charged to a dead cell quickly. This makes monitoring the voltage
settings impossible.
Two Stage Low Battery Warning
The i-Que has a two-stage low battery warning.
The first warning stage will add a double beep and yellow LED when the user enters their code.
The second warning stage will be a double beep every hour. BATTERIES SHOULD BE CHANGED
IMMEDIATELY. Double beeps will occur until the batteries fail.
To ensure the lock fails in a locked or unlocked mode, use Function 36 Fail Secure page 7 or the lock
will fail in the last state, either open or closed. The batteries can also be checked manually using Function
17 Battery Status Check above.
Connection Diagram

Reset the i-Que back to factory default
Unplug the batteries and place aside
Find the Black And Yellow cable
Using a reset wire (smallpiece of wire or paper clip)
short the two wires of the black and yellow cable together
(place the wire from the one hole on the connector to
the one next to it, thus making a loop)
With the reset wire in place reinstall the batteries.
The LED should go RED then Green, You should hear the lock relock.
Remove the reset wire and reassemble the batteries and cover on to
the housing assembly.
The lock is now reset. You are now at the point of set up.
Install the LOCK ID and GGM code. (See Page 2)
Yellow and Black
Page 11
Red and Black
Reset / Key Switch Black AndYellow
(factory Installed option)
This option will monitor if a key is used
to open the lock.
For Resetting the i-Que see below
Motor cable
Red and Gray lines to the
motor connector
Power RED (+) and Black (-)
6 Volts DC. Connects to the supplied battery pack
Blue and Black
Request to Exit switch.
(Factory installed option)
Cylindrical model shown (IQ1K). Please note: The Mortise (IQ2K) Tubular (IQ3K)
and Exit device interface (IQ7K) will not have the motor leads. These leads will be
connected inside the front trim by the factory.
•The lock is now reset. You are now ready to initialize the lock.
Create the GGM code (See Page 2.)
Cable Gard

Page 12
Glossary
Access Code Numeric or alphanumeric data which when correctly entered into a keypad, allows authorized
entry into a controlled area without causing an alarm condition.
Access Control The control of persons, vehicles and materials through entrance and exit of a protected area
utilizing hardware systems specialized to control and monitor the movement into, out of,
or within the protected area.
ESD Electro Static Discharge
Fail safe lockset A type of lock set that unlocks when a power failure occurs.
Fail secure lockset A type of lock set that locks when a power failure occurs.
Keypad A device for inputting information into a computer controlled system for the purposes of arming
and disarming an alarm system or operating an access control system.
Multiple Key The pressing of more than one key simultaneously.
Depressions
Personal This number can be a combination of digits and letters, increasing the overall number of
Identification code possibilities.
Number (PIN)
Tailgating In access control, tailgating is the act of one or more individuals entering a controlled area by
using a single code. Also known as piggybacking.
User IdentificationA unique number assigned to each User. The UID has a length 2 to 4 digits.
Number (UID)
Terminator The “✳” key acts as the terminator which functions similar to the “enter” key on a standard
computer keyboard. It is also pressed after a code is entered to gain access.
Programming Key The “#“ key is the programming key. Note that the “#” key is used during the initialization
process for the lock GGM and to enter program mode.

Page 13
Trouble shooting guide for the i-Que Line
Set up
QThe factory code will not open the lock.
AThe factory code will not give you access to the lock at any time.
This code is only used to set up the lock, the first code that will open the lock is your GGM code.
Adding Users
Q I have installed Users and some of them do not have access?
AHow many users are installed? If you have the basic model that holds 64 Users and have installed more
than 64, some Users will not have access.
If you have installed holidays to restrict access, you will also need to set the date and time.
QMy GGM code is set to 3 digits for UID and the PIN is 3 digits.
Can I set my Users up to have a PIN of 4 digits?
ANo, the Great Grand Master code length sets up the format for all other Users in the system.
QI am trying to add a User but when I enter the Group number, I get a red LED.
AThis indicates that the Users UID is already in memory. Each UID must be unique.

Page 14
Notes

INDEX
A
Access, Deny/Restore Groups. . Function 10 . . . . . . . . . . . . . . . . . . 4
Access Level, Set. . . . . . . . . . . . Function 11 . . . . . . . . . . . . . . . . . . 5
Audio . . . . . . . . . . . . . . . . . . . . . Function 34 . . . . . . . . . . . . . . . . . . 7
B
Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Battery Status Check . . . . . . . . . Function 17 . . . . . . . . . . . . . . . . . 10
C
Connection Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
D
Date/Format, Set, . . . . . . . . . . . Function 13 . . . . . . . . . . . . . . . . . . 8
Deny Access to Selected Groups Function 10 . . . . . . . . . . . . . . . . . . 4
E
Entry, Multiple Codes, . . . . . . . . Function 33 . . . . . . . . . . . . . . . . . . 6
F
Fail Secure, . . . . . . . . . . . . . . . . Function 36 . . . . . . . . . . . . . . . . . . 7
Factory Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Function 01, User Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Function 06, Temporary User Schedule. . . . . . . . . . . . . . . . . . . . . . . 9
Function 07, Change Group Association . . . . . . . . . . . . . . . . . . . . . . 5
Function 08, Change User PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function 09, Holiday Maintainance . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Function 10, Deny/Restore Access . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function 11, Set Access Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Function 12, Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Function 13, Set Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Function 17, Battery Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Function 18, Define Open Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Function 30, Manual Passage Mode . . . . . . . . . . . . . . . . . . . . . . . . . 6
Function 31, First Supervisor to Arrive. . . . . . . . . . . . . . . . . . . . . . . . 9
Function 32, PIN Only Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Function 33, Multiple Code Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Function 34, Lock Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Function 36, Fail Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
G
GGM Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Group Association, Change . . . . Function 07 . . . . . . . . . . . . . . . . . . 5
Group Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Group Security Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
H
Holiday Maintenance . . . . . . . . . Function 09 . . . . . . . . . . . . . . . . . . 9
I
Initialize Great Grand Master. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
K
Keypad Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
M
Manual Passage Mode, . . . . . . Function 30 . . . . . . . . . . . . . . . . . . 6
Multiple Code Entry . . . . . . . . . . Function 33 . . . . . . . . . . . . . . . . . . 6
Multiple Key Depressions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
O
Open Time, Define, . . . . . . . . . . Function 18 . . . . . . . . . . . . . . . . . . 5
P
Passage Mode, Manual, . . . . . . Function 30 . . . . . . . . . . . . . . . . . . 6
PIN Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 12
PIN,Change User, . . . . . . . . . . . Function 08 . . . . . . . . . . . . . . . . . . 4
PIN Only Entry, . . . . . . . . . . . . . Function 32 . . . . . . . . . . . . . . . . . . 4
Programming Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
R
Resetting the i-Que. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Restore Access to Group . . . . . Function 10 . . . . . . . . . . . . . . . . . . 4
S
Schedule (Temporary User) . . . . Function 06 . . . . . . . . . . . . . . . . . . 9
Supervisor To Arrive, First, . . . . Function 31 . . . . . . . . . . . . . . . . . . 9
T
Temporary User Schedule, . . . . Function 06 . . . . . . . . . . . . . . . . . . 9
Terminator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Time, Define Open, . . . . . . . . . . Function 18 . . . . . . . . . . . . . . . . . . 5
Time, Set, . . . . . . . . . . . . . . . . . Function 12 . . . . . . . . . . . . . . . . . . 8
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
U
User Identification Code (UID). . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 12
User PIN, Change, . . . . . . . . . . Function 08 . . . . . . . . . . . . . . . . . . 4
Users, Adding . . . . . . . . . . . . . . Function 01 . . . . . . . . . . . . . . . . . . 3
User Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

IP101-IQMETRO*.0604
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