Mason-Lite OpalEscence LDB24L-EN User manual

Installation & Operation Manual
FOR INDOOR USE
Certied to the Canadian and American National Standards:
CSA 2.26 and ANSI Z21.60 for decorative gas appliances for
installation in solid-Fuel burning replaces.
WARNING: If the information in this
manual is not followed exactly, a
re or explosion may result causing
property damage, personal injury,
or loss of life.
FOR YOUR SAFETY: Do not store
or use gasoline or other ammable
vapors and liquids in the vicinity of
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
– Installation and service must be performed by a
qualied installer, service agency, or the gas supplier.
WARNING
Nat. Gas
Model #
LDB24L-EN
LDB36L-EN
LDB48L-EN
LDB60L-EN
LDB72L-EN
LDB84L-EN
LDB96L-EN
LDB24B-EN
LDB36B-EN
LDB48B-EN
LDB60B-EN
LDB72B-EN
LDB84B-EN
LDB96B-EN
Propane
Model #
LDB24L-EP
LDB36L-EP
LDB48L-EP
LDB60L-EP
LDB72L-EP
LDB84L-EP
LDB96L-EP
LDB24B-EP
LDB36B-EP
LDB48B-EP
LDB60B-EP
LDB72B-EP
LDB84B-EP
LDB96B-EP
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INSTALLER: Leave this manual with appliance. CONSUMER: Retain this manual for future reference.

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• Do not operate appliance before reading and understanding operating
instructions. Failure to operate appliance according to operating instructions
could cause re or injury.
• This appliance is hot when operated and can cause severe burns
if contacted.
• Any changes or alterations to this appliance or its controls can be
dangerous and is prohibited.
• Risk of re or asphyxiation, do not operate appliance with safety screen
removed and never obstruct the front opening of the appliance.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves, protective footwear, and safety glasses during installation.
Sheet metal edges may be sharp.
• Do not burn wood or other materials in this appliance.
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing and operating the
appliance.
• Children and adults should be alerted to hazards of high surface temperature and should stay away to avoid burns or
clothing ignition.
• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children
and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at-risk indi-
viduals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young
children and other at-risk individuals out of the room and away from hot surfaces.
• Clothing or other ammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of trafc and away from furniture and draperies.
• Furniture or other objects must be kept a minimum of 36 inches (.9144m) away from the front of the appliance.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, it will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces.
These screens and guards must be fastened to the oor.
• Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior to operating the appliance.
• A replace screen must be in place when the appliance is operating unless other previsions for combustion air are provided, the
screen shall have openings for the introduction of combusted air.
• Thoroughly clean the chimney, ue and existing appliance before installing the new appliance into it. Do not burn solid fuels in any
appliance that is equipped with this gas log set.
• The installation, including provisions for combustion and ventilation air required minimum permanent vent opening must conform
with the NATIONALS FUEL GAS CODE (ANSI Z223.1/NFPA 54) and applicable local building codes..
• Do not operate appliance in the presence of gasoline or other ammable liquids and vapours. Keep area clear of other combustible
materials. The appliance and its shut off must be disconnected from the gas supply piping system before any pressure testing of the
system is done.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the appliance and venting
system are kept clean. The appliance and its venting system should be inspected before use and at least annually by a qualied
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.
The appliance area must be kept clear and free from combustible materials, gasoline and other ammable vapors and liquids.
• If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it serviced.
Keep burner and control compartment clean.
• Under no circumstances should this appliance be modied.
• Do not allow wind or fans to blow directly into the appliance. Avoid any drafts that alter burner ame patterns.
SAFETY INFORMATION
pWARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH
GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
2

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SAFETY INFORMATION
pWARNING
• Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this appliance.
• This appliance must not be connected to a chimney ue pipe serving a separate solid fuel burning appliance.
• Do not use this appliance if any part has been under water. Immediately call a qualied service technician to inspect the appliance
and to replace any part of the control system and any gas control which has been under water.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags,
these are not toys and should be kept away from children and infants.
• Carbon monoxide poisoning may lead to death; early signs of carbon monoxide poisoning resemble the u, with headache,
dizziness and/or nausea. If you have these signs, the appliance may not be working properly. Get fresh air at once! Have
appliance serviced. Some people; pregnant women, persons with heart or lung disease, anemia, those under the inuence of
alcohol, those at high altitudes are more affected by carbon monoxide than others. Failure to keep the primary air opening(s)
of the burner(s) clean may result in sooting and property damage.
• As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as well as having a
Carbon Monoxide Detector installed in the same area to defend you and your family against Carbon Monoxide (not applicable for
outdoor appliances).
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures
on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a TV or other electronic
components.
• For appliances equipped with a safety barrier; if the barrier becomes damaged, the barrier shall be replaced with the
manufacturer’s barrier for this appliance.
• Installation and repair should be done by a qualied service person. It is imperative that control compartments,
burners and circulating air passageways of the appliance be kept clean.
• For outdoor products only: this appliance must not be installed indoors or within any structure that prevents or inhibits the exhaust
gases from dissipating in the outside atmosphere.
This product can expose you to chemicals including lead and lead compounds, which are known to the
State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause
birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
FIRE RISK HAZARD / DELAYED IGNITION
High supply pressure will damage the valve / controls.
Disconnect the appliance main gas valve/control from
the supply piping when pressure testing that system at
pressures in excess of 1/2 psi (3.5 kPa).
Isolate the appliance with it’s shut off valve during
any pressure testing of the supply piping at pressures
equal to or less than 1/2 psi (3.5 kPa).
Improper installation, adjustment, service or maintenance can cause property damage, personal injury,
or loss of life. Refer to the Owner’s Information manual provided with this appliance. Installation and service must be performed by
a qualied installer, service agency or the gas supplier.
Vented Decorative Gas Appliance: Not a source of heat; Not for use with solid fuel. This appliance needs
fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
This appliance is NOT for installation in manufactured or mobile homes.
Do not use the appliance if any part has been under water. Immediately call a qualied service techni-
cian to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
3
Failure to position the parts in accordance with these diagrams or failure touse only parts specically
approved with this appliance may result in property damage or personal injury.

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TABLE OF CONTENTS
Warning - Safety Information......................................................2
General Instructions ...................................................................5
Parts List.....................................................................................8
Wiring Diagram, Pre-Installation.................................................9
Installation Steps ......................................................................10
Multifunction Remote Operating Instructions............................ 11
Wi-Fi Multifunction Remote Operating Instructions ..................15
Intermittent Pilot Instructions ....................................................16
Maintenance.............................................................................17
Troubleshooting........................................................................18
Warranty ...................................................................................20
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
4

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GENERAL INSTRUCTIONS
5
SAMPLE
SAMPLE

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GENERAL INSTRUCTIONS
6
Damper Stop Installation
The damper must be permanently locked in position to prevent full
closure and to provide a minimum ue opening. Various methods
for locking the damper may be used but may be restricted from
region to region and it is important to know the specics that
apply to your area. For your convenience a damper stop is
provided with the appliance and may be used where not
prohibited by state or local codes.
Use the 3" adjustable bolt to adjust the damper to the correct open-
ing, based on the enclosed chart.
Should the damper stop not t, or provide the required permanent opening from the Minimum Damper Opening table, have the
damper cut to provide a minimum permanent opening or install an alternate stop.
Creosote, ashes and loose paint must be cleaned from the chimney ue and rebox by a qualied chimney cleaner, before installing
in a solid fuel burning appliance. Any outside air ducts and/or ash dumps in the replace shall be permanently closed at time of
appliance installation.
If the damper stop (supplied) is not applicable the damper may be xed open by the following method:
• Drill a hole in either end of the damper.
• Using a bolt of sufcient length and adjustment, with 2 nuts, secure to damper through the hole.
• Adjust to correct opening.
Appliance must be installed only in a solid-fuel burning replace with a working ue and constructed of non-combustible material.
Appliance Input Rate (kBTU/hr)
Chimney 20 30 40 50 60 70 80 90 100 110 120 Maximum
Height (ft) (Minimum opening in2) Input
10 11.3 16.6 22.11 28.3 35.3 44.2 -----77.6
15 8.6 12.6 17.3 21.2 26.4 32.2 38.5 45.4 ---98.2
20 7.5 10.8 14.5 18.1 22.1 26.4 31.2 37.4 43 - - 114.2
25 6.6 9.6 12.6 15.9 18.1 22.9 27.3 31.2 36.3 43 50.3 121
30 6.2 9.1 11.3 14.5 17.3 20.4 24.6 28.3 33.2 37.4 44.2 130.1
35 5.7 810.8 13.2 15.9 18.9 22.1 25.5 30.2 34.2 39.6 141.2
40 5.6 7.5 10.2 12.6 15.2 18.1 20.4 23.8 27.3 31.2 35.3 158.5
Height is from hearth to top of chimney and the minimum height is 10 feet (see Figure 3, Factory-built fireplace).
Chart shows some minimum opening (in2) for the given height and input rate.
Column marked “Maximum input” corresponds to the maximum allowable input rate (kBTU/hr) for the given height
Free opening area of chimney damper for venting combustion products (factory-built fireplaces)
Free opening area of chimney damper for venting combustion products (masonry-built fireplaces)
Appliance Input Rate (kBTU/hr)
Chimney 20 30 40 50 60 70 80 90 100 110 120
Height (ft) (Minimum opening in2)
617.6 25.7 33.8 41.7 49.2 56.6 64 71.4 78.8 86.2 93.5
816.5 23.7 31.2 38.7 45.5 52.4 59.7 66.9 74.1 81.3 88.6
10 15.1 21.7 28.7 35.2 41.7 48.2 54.3 60.2 66.1 72 77.9
15 14.1 19.9 26.1 32 37.7 43.2 48.8 54.1 59.4 64.6 69.9
20 12.9 18.5 23.7 28.8 34.3 39.8 44.4 49.1 53.8 58.4 63
30 12.2 16.9 21.6 26.5 31.2 35.9 40.3 44.5 48.6 52.7 56.6
Height is from hearth to top of chimney and the minimum height is 6 feet (see Figure 3, Factory-built fireplace).
Chart shows some minimum opening (in2) for the given height and input rate
Venting Requirements

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GENERAL INSTRUCTIONS
7
Burner Specications
LIQUID PROPANE MODELS
NATURAL GAS MODELS
LP Models
NG Models

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PARTS LIST
8
1
2
8
7
4
18
193
9
5
20
17
6
11 12
16
15
13 14
10
21
22
1 CASE
2 HANDLE
3 BURNER TUBE
4 VALVE SHEILD
5 VALVE
6 STEPPER MOTOR
7 BOOKEND BRACKET
8 BASE PLATE
9 PILOT ASSEMBLY
10 PROFLAME 2 WIRE HARNASS
11 LED ASSEMBLY
12 LED POWER SUPPLY
13 WIFI IR& WIFI CONTROL
14 PROFLAME 2 POWER CONNECTION
15 POWER CABLE
16 ELECTRICAL BOX
17 PROFLAME 2 RECIVER
18 PROFLAME 2 CONTROL SHEILD
19 TROUGH
20 PROFLAME 2 CONTROL BOARD
21 LED REMOTE
22 PROFLAME 2 REMOTE
DO NOT SCALE DRAWING
02-00121
SHEET 1 OF 1
UNLESS OTHERWISE SPECIFIED:
SCALE: 1:8
WEIGHT:
REV
DWG. NO.
B
SIZE
TITLE:
NAME DATE
Q.A.
MFG APPR.
ENG APPR.
CHECKED
DRAWN
FINISH
MATERIAL
INTERPRET GEOMETRIC
TOLERANCING PER:
DIMENSIONS ARE IN INCHES
TOLERANCES:
FRACTIONAL
ANGULAR: MACH 1 BEND 1
TWO PLACE DECIMAL .010
THREE PLACE DECIMAL
.005
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
MODERN FLAMES. ANY REPRODUCTION
IN PART OR AS A WHOLE
WITHOUT THE WRITTEN PERMISSION OF
MODERN FLAMES IS PROHIBITED.
MODERN FLAMES
A A
B B
4
4
3
3
2
2
1
1
*Glass media NOT INCLUDED, refer to installation instructions (page 10) for glass usage.

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9
WIRING DIAGRAM
PREINSTALLATION
Before you begin
Thank you for purchasing Mason-Lite Gas Log’s Opalescence. This product has been designed to provide you with safe, trouble-free operation.
Please read this manual throughly before beginning the installation. It has information which is important for safe installation and operation.
Please inspect your shipment for completeness and any damage. Contact your retailer if any damage is found. Do not install your appliance
with any damage or substituted parts.
The installation of your Opalescence will follow the steps listed:
• Pre-Installation planning - ensure the opening of the replace meets the specication. (Page 7)
• Electric installation (Right side - 6' cord)
• Gas installation (Preferred left side)
• Installing the burner
Before you begin the installation you should have the following tools and supplies:
• Pipe wrenches
• Safety glasses and gloves
• Approved pipe joint sealant
• Manometer
• Leak detection uid (non-corrosive) or electronic gas detector
• Appropriate gas supply line parts
System
Conguration:

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INSTALLATION STEPS
10
(B) - Figure 2.2
(A) - Figure 2.1
Figure 3.2
Figure 3.1
Figure 6.2
Figure 6.1
Figure 4.2
Figure 4.1
STEP 1
Place Opalescence burner in your replace centering the
base front to back and side to side. Centering the base
allows the case to easily slide over the top of the base.
(Figure 1)
WIRING
(A) For use with the provided 6’ power cord, electrical connection is on the right-hand
side of the burner. Feed the power plug through the replace wall plugging into a 110v
receptacle. (Figure 2.1)
(B) For hard wire installations: electricians will remove the top of the electrical box,
disconnect the pigtail wire nuts, feed line voltage electrical wire through the replace
wall, replace pigtail connections with line voltage and tighten wire nuts, replace electri-
cal box cover. (Figure 2.2) ollow all local & national codes and safety laws.
Attach gas connector to the gas supply line and connect to burner assembly gas
valve. Use soapy water to check connections for leaks. “Longer gas connector
maybe needed for unique installations (not provided). (Figure 3.1 & 3.2)
Place batteries in the battery holder and both remotes.
Remotes are synced at factory prior to shipping.
To re-sync the ProFlame II remote review
the remote section of the manual. Page 12.
Pull up on the handles located on the left and right side of the
case. Lift the case and carefully place the case in the replace
covering the base. Larger units may require two people to install.
Pour the 1/2" reective glass media over the top of the burner tube and the perforated
metal (Fig.6.1). Note, for proper ignition there should be no more than one layer of glass
over the top on the burner tube (Fig 6.2). Follow the chart below and make sure the
proper amount of glass media is used. DO NOT cover the pilot shield with media, keep
this area clear of all debris
Follow the lighting and transmitter instructions to properly ignite your burner.
1
2
3
4
5
6Burner Size LBS Glass Media Used
24" 10 lbs.
36" 15 lbs.
48" 20 lbs.
60" 25 lbs.
Burner Size LBS Glass Media Used
72" 30 lbs.
84" 35 lbs.
96" 40 lbs.
7
Figure 1

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
11

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
12
Figure 7.3
7.1.
Figure 7.4
7.2.
Figure 7.1
7.3.
7.2.
7.2.
Figure 7.5
7.4 and 7.5.
Figure 7.2

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
13
Figure 7.6
7.6.
Figure 7.7
Figure 7.8
Figure 7.9
Figure 7.10
7.7 through 7.10.

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
14
Using the Fireplace without a Remote Control
The replace can be turned ON (HI only) and OFF with the wall switch.
The replace ame ON/OFF is the only function that will operate;
no ame adjustment, light or blower will work when using the wall
switch. The wall control switch should be turned OFF when the re-
place is not being used for extended periods of time.
Battery Backup Operation
Install batteries (See initialization sequence on page 12). In case of
power loss, the replace will switch to battery mode automatically.
The replace will operate normally without the fan or light control
when in battery mode.
Low Battery Detection
When the backup batteries are low, the module emits a double-beep
when it receives an on/off command. The system will not accept any
commands until the batteries are replaced or A/C power is restored.
Lockout State Denition
To prevent damage to the replace, IFC board will automatically lock-
out the remote control if it detects a anomalous ame or too many
unsuccessful ignition attempts. The lockout state will remain as long
as the power supplies are applied.
When the IFC board goes into lockout state:
1. Both the Pilot and the Main Burner solenoids in the gas valve are
de-energized;
2. A diagnostic code is sent through the diagnostic red LED.
3. The IFC board will ignore any burner ignition command and remain
in the OFF state unless the unlock command sequence is met.
Turn the system power supplies (to the wall control or remote control)
OFF for two or three seconds and then restore power. If the lockout
reoccurs, call your dealer. The causes of lockout must be investigat-
ed under safe conditions by trained service personnel.
Figure 7.11 and 7.12.
Figure 7.11
Figure 7.12
Figure 7.13
Figure 7.14
See Figure 7.14
See Figure 7.13.

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WIFI APP MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
15
Download to your mobile device

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INTERMITTENT PILOT INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
pWARNING
If you do not follow these instructions exactly, a re or explosion may result causing property damage,
personal injury or loss of life.
A. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier than
air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions. • If you can not reach your gas
supplier, call the re department.
B. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will
not push in or turn by hand, don’t try to repair
it, call a qualied service technician. Force
or attempted repair may result in a re or
explosion.
C. Do not use this appliance if any part has been
under water. Immediately call a qualied ser-
vice technician to inspect the appliance and
to replace any part of the control system and
any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above
on this label.
2. Read the Care and Operation manual
including the section on “Remote Control
System.”
3. Press ON/OFF button on remote control
transmitter to “OFF.”
4. Turn “OFF” all electric power to the
appliance.
5. This appliance is equipped with an ignition
device which automatically lights the pilot.
Do not try to light the pilot by hand.
6. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor.
If you smell gas, STOP! Follow “B” in the
safety information above on this label.
If you don’t smell gas, go to the next step.
7. Turn on all electric power to the appliance.
8. Slide the switch on the receiver to REMOTE.
9. Press ON/OFF button on remote control
transmitter to “ON.”
10. Appliance will begin to light.
11. If the appliance will not operate, follow
the instructions “To Turn Off Gas To
Appliance” and call your service technician
or gas supplier.
TO TURN OFF GAS TO FIREPLACE
1. Slide the switch on the receiver to “OFF.”
2. Press ON/OFF button on remote control
transmitter to “OFF.”
3. Turn off all electric power to the appliance if
service is to be performed.
4. Close the main line gas shut-off valve.
16

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MAINTENANCE
pWARNING
• Turn off the gas and electrical power before servicing the appliance.
• Appliance may be hot. Do not service until appliance has cooled.
• Do not use abrasive cleaners on glass.
• Do not paint the pilot assembly.
1. In order to properly clean the burner and pilot assembly, remove the glass to expose both assemblies.
2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the appliance clean by vacuuming
or brushing, at least once a year.
3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or are not burning properly.
4. Check to see that the pilot ame is large enough to engulf the ame sensor and/or thermocouple / thermopile as well as it
reaches the burner.
5. If your appliance is equipped with a safety barrier, cleaning may be necessary due to excessive lint / dust from carpeting,
pets, etc. Simply vacuum using the brush attachment.
6. If your appliance is equipped with relief doors, ensure the system performs effectively. Check that the gasket is not worn or
damaged. Replace if necessary.
7. Replace the cleaned glass. Failure to properly position the media may cause carboning which can be distributed
in the surrounding living area, inside the rebox and on exterior surfaces surrounding vent termination.
8. Check to see that the main burner ignites completely on all ports when turned on A 5 to 10 second total light-up period is
satisfactory. If ignition takes longer, consult your local authorized dealer / distributor.
9. Visually inspect the appliance for carbon build up. Using a small whisk or brush, brush off the carbon and vacuum up or sweep
into garbage.
10. This step is not applicable for Vent Free appliances: Check to see that the appliance is venting correctly. Ensure chimney
system is safe and unobstructed. (If for any reason the vent air intake system is disassembled, re-install and re-seal per
the instructions provided for the initial installation).
This appliance and its venting system should be inspected before use and at least annually by a qualied service person. The follow-
ing suggested checks should be performed by a qualied technician. The appliance area must be kept clear and free of combustible
materials, gasoline, or other ammable vapors and liquids. The ow of combustion and ventilation air must not be obstructed.
NOTE:
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
17

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TROUBLESHOOTING
Symptom Problem Test Solution
Pilot will not light and /
or makes noise with no
spark at pilot burner.
Pilot sparks but will
not light.
Carbon is being
deposited on glass,
media or combustion
chamber surfaces
Battery. –
Wiring. –
Loose connection. –
Module. –
Igniter spark gap is incorrect. –
Electrode. –
A shorted or loose - connection. –
Improper switch wiring. –
Module is not grounded. –
Gas supply. –
Out of propane gas. –
Air shutter has become - blocked. –
Flame is impinging on the - glass, media
or combustion chamber. –
Check batteries.
Verify the wire for the sensor and the wire for the
ignitor are connected to the correct terminals (not
reversed) on the module. NOTE: Sensor has 3/16”
(4.8mm) connection and ignitor has 1/8” (3.2mm)
connection.
Verify no loose connections, electrical shorts in the
wiring or ground out to any metal object.
Turn the ON/OFF switch to the “OFF” position. Re-
move the igniter wire from the module. Place the ON/
OFF switch to the “ON” position. Hold a grounded wire
about 3/16" (4.8mm) away from the ignitor (spark)
terminal on the module. If no spark the ignitor termi-
nal module must be replaced. If there is a spark the
ignitor terminal is ne.
Spark gap of the ignitor to the pilot should be 1/8”
(3.2mm).
Inspect pilot assembly for a shorted wire or cracked
insulator around the electrode.
Remove and reinstall the wiring harness that plugs
into the module. Remove and verify continuity of each
wire in wiring harness.
Troubleshoot the system with the simplest ON/OFF
switch.
Verify the valve and pilot assemblies are properly
grounded to the metal chassis of the appliance
.
Verify that the incoming gas line ball valve is “Open”.
Verify that the inlet pressure reading is within
acceptable limits, inlet pressures must not exceed
14" W.C.(34.9mb).
Fill the tank.
Ensure air shutter opening is free of lint or other
obstructions.
Check that the glass, logs, rocks or media are
correctly positioned.
Open air shutter to increase the primary air.
Check the input rate: check the manifold pressure and
orice size as specied in the instructions.
18

Opalescence Burner Installation & Operation Manual Find a Dealer: [phone] | Mason-Lite.com - 09_2021
TROUBLESHOOTING
Symptom Problem Test Solution
Continues to spark and
pilot lights, but main
burner will not light.
Pilot lights.
Stops sparking / pilot
remains lit but burner will
not turn on.
Exhaust fumes smells in
room, headaches
Short or loose connection in –
sensor rod.
Poor ame rectication or –
contaminated sensor rod.
Poor grounding between –
pilot assembly and gas valve.
Damaged pilot or sensor rod. –
Pilot has been painted. –
Wiring / connection. –
Wiring harness. –
Pilot has been painted. –
Appliance is spilling. –
Verify all connections. Verify the connections from the
pilot assembly are tight; also verify these connection
are not grounding out to any metal.
Verify the ame is engulng the sensor rod. This will
increase the ame rectication. Verify correct pilot
orice is installed and inlet gas specications to
manual. (Remember, the ame carries the rectication
current, not the gas. If the ame lifts from the pilot
hood, the circuit is broken. A wrong orice or too high
of an inlet pressure can cause the pilot to lift).
The sensor rod may need cleaning.
Verify that the wire harness is rmly connected to the
module. Verify that the ceramic insulator around the
sensor rod is not cracked, damaged, or loose. Verify
the connection from the sensor rod to the sensor wire.
Clean sensor rod with an emery cloth to remove any
contamination that may have accumulated on the
sensor rod. Verify continuity with multimeter with
ohms set at the lowest range. Check for shorted
wire or cracked insulator.
Using a piece of sandpaper or emery cloth, remove
the paint from the pilot hood, ignitor and ame sensor.
Inspect all wires, ensure good tight connections.
Verify that all wiring is installed exactly as specied.
Inspect the wiring harness, and verify the harness is
tightly connected to the module.
Verify that all wires are connected in the right order.
See “wiring diagram” section.
Using a piece of sandpaper or emery cloth, remove
the paint from the pilot hood, ignitor and ame sensor.
Check that chimney is installed to building code.
Room is in negative pressure; increase fresh
air supply.
Check damper positioning.
Check for chimney blockage
19

Opalescence Burner Installation & Operation Manual Find a Dealer: [phone] | Mason-Lite.com - 09_2021
WARRANTY
Burner:
Mason-Lite Gas Logs burners carry a life time warranty against
manufacture defects or breakage as long as the appliance is in-
stalled inside and by a professional installer. In the event a defect
or breakage occurs a replacement will be available for pick-up
from the dealer at which the burner was originally purchased.
This warranty is limited to original purchaser only. Indoor burners
installed outside carry a (1) year warranty.
Electrical and Valves:
Mason-Lite Gas Logs valves, remotes & receivers carry a (2) year
warranty against breakage or defects from date of purchase, by
original purchaser, and must be installed be a licensed profession-
al installer. This warranty only covers use with Mason-Lite Gas
Logs burners and logs. In the event a defect or breakage occurs a
replacement will be available for pick-up from the dealer at which
the burner was originally purchased. Batteries are not covered un-
der this warranty. ODS pilot assemblies carry a (1) year warranty.
WARRANTY CARD
Please ll this warranty card and mail it to Mason-Lite to receive a warranty claim
Purchased from (Showroom name)___________________________________________________________________
City _____________________________________________________________ State____________________________
Day/Month/Year ___________________________________________________________________________________
Model purchased__________________________________________________________________________________
YOUR INFORMATION
Name: ___________________________________________________________________________________________
City _____________________________________________________________ State____________________________
Phone Number____________________________________ Email ___________________________________________
Date of install_____________________________________________________________________________________
Copy & Mail to:
Mason-Lite
6391 Jurupa Ave., Riverside, CA 92504
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