Matrix U7xe User manual

CYCLES OWNER’S MANUAL
H7xe
H5x
H3x
R7xe
R5x
R3x
U7xe
U5x
U3x
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32
IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
Read this GUIDE before using the OWNER’S MANUAL. When using an electrical product, basic precautions should always be
followed, including the following: Read all instructions before using this product. It is the responsibility of the owner to ensure
that all users of this product are adequately informed of all warnings and precautions. If you have any questions after reading this
guide, contact Customer Tech Support at the number listed on the back panel of the OWNER’S MANUAL.
This product is intended for commercial use. To ensure your safety and protect the equipment, read all instructions
before operating.
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54
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the unit from the electrical outlet immediately after using, before cleaning, performing maintenance and putting on or
taking off parts.
DANGER
• Use this exercise bike for its intended purpose as described in this manual. Do not use attachments that have not been
recommended by the manufacturer.
• Never operate the exercise bike if it is not working properly, or if it has been damaged. Contact Customer Tech Support or the
authorized dealers for examination and repair.
• Do not use the exercise bike without proper footwear. NEVER operate the exercise bike with bare feet.
• Do not wear any clothing that might catch on any moving parts of this exercise bike.
• Keep hands and feet clear at all times from moving parts to avoid injury. Never turn the pedal cranks by hand.
• Do not dismount the exercise bike until the pedals are at a complete STOP.
• Do not attempt to ride the exercise bike in a standing position at high RPMs until you have practiced at slower speeds.
• Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to the drive mechanism or other
potentially moving part of the exercise bike.
• Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer Tech
Support or the authorized dealers.
• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.
• Close supervision is necessary when used near children, invalids or disabled people.
• Ensure that adjustment levers (seat and handlebar fore-and-aft) are properly secured and do not interfere with range of motion
during exercise.
CAUTION
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or use the cord as a handle.
• Do not use other attachments that are not recommended by the manufacturer. Attachments may cause injury.
• Use the unit only as described in the unit guide and owner’s manual.
• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)
• The unit should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking
off parts.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
• At NO time should pets or children under the age of 13 be closer to the unit than 10 feet.
• At NO time should children under the age of 13 use the unit.
• Children over the age of 13 or disabled persons should not use the unit without adult supervision.
• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or
immersed in water. Return the unit to a service center for examination and repair.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Do not remove the console covers unless instructed by Customer Tech Support. Service should only be done by an authorized
service technician.
• Heart rate monitoring systems may be inaccurate.
• Over exercising may result in serious injury or death.
• If you feel faint, stop exercising immediately.
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature before first
time use. Failure to do so may cause premature electronic failure.
WARNING
WARNING
If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop
exercising immediately and consult your physician before continuing.
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76
(isolated) neutral/
ground for power.
This outlet should
be a NEMA 5-15R
and have the same
configuration as the
plug. No adapter
should be used with
this product. These
bikes can be daisy-
chained together with up to 4 units per 15 A dedicated circuit.
Matrix daisy-chain cord adapters are sold separately.
220 V UNITS
All Matrix 3x, 5x and 7xe 220 V bikes require the use of a 216-
250 V, 50 Hz and a 15 A “Dedicated Circuit”, with a non-looped
(isolated) neutral/ground for power. This outlet should be a
NEMA 6-15R and have the same configuration as the plug. No
adapter should be used with this product. These bikes can be
daisy-chained together with up to 4 units per 15 A dedicated
circuit. Matrix daisy-chain cord adapters are sold separately.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or break-
down, grounding provides a path of least resistance for electric
current to reduce the risk of electric shock. The unit is equipped
with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate
outlet that is properly installed and grounded in accordance with
all local codes and ordinances. If the user does not follow these
grounding instructions, the user could void the Matrix limited
warranty.
ADDITIONAL ELECTRICAL INFO
In addition to the dedicated circuit requirement, the proper
gauge wire must be used from the circuit breaker box, to each
outlet that will have the maximum number of units running off
of it. If the distance from the circuit breaker box to each outlet,
is 100 ft (30.5 m) or less, then 12 gauge wire should be used.
For distances greater than 100 ft (30.5 m) from the circuit
breaker box to the outlet, a 10 gauge wire should be used.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an energy
saving / low-power mode when the unit has not been in use
for a specified period of time. Additional time may be required
to fully reactivate this unit once it has entered the low-power
mode. This energy saving feature may be enabled or disabled
from within the ‘Manager Mode’ or ‘Engineering Mode.’
ADD-ON PCTV (3X AND 5X)
A 15 A or 20 A “Dedicated Circuit” with a non-looped
(isolated) neutral/ground is required. Each PCTV requires at
least 1.2 A of current. No more than 12 PCTVs should be used
for each 15 A circuit and no more than 16 PCTVs should be
used for each 20 A circuit. No adapter should be used with this
product. A coaxial cable from the video source to the unit will
be needed for each PCTV unit.
ADD-ON DIGITAL TV (3X AND 5X)
Additional power requirements are not needed for the add-on
digital TV.
DEDICATED CIRCUIT AND ELECTRICAL INFO
A “Dedicated Circuit” means that each outlet you plug into should not have anything else running on that same circuit. The easiest
way to verify this is to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned
off, the only thing that should not have power to it are the units in question. No lamps, vending machines, fans, sound systems, or
any other item should lose power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it,
and terminating at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
ELECTRICAL REQUIREMENTS
For your safety and to ensure good unit performance, the ground on this circuit must be non-looped (isolated). Please refer to NEC
article 210-21 and 210-23. Any alterations to the standard power cord provided could void all warranties of this product.
These products are designed to be self powered and do not require an external power supply source to operate. An external power
supply source will power the console at all times.
For units with an integrated TV (7xe), the TV power requirements are included in the the unit. For units with an add-on digital TV (3x
and 5x), the machine in which the add-on digital TV is connected to powers the add-on digital TV. Additional power requirements
are not needed for the add-on digital TV. For units with an add-on PCTV (3x and 5x), the TV power requirements are separate.
NOTE: ALL UNITS WITH VIRTUAL ACTIVE™ MUST BE POWERED!
110 V UNITS
All Matrix 3x, 5x and 7xe 110 V bikes require the use of a 100-125 V, 60 Hz and a 15 A “Dedicated Circuit”, with a non-looped
It is essential that your unit is used only indoors, in a climate controlled room. If your unit has been exposed to colder
temperatures or high moisture climates, it is strongly recommended that the unit is warmed up to room temperature
before first time use. Failure to do so may cause premature electronic failure.
CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT.
READ OWNER’S MANUAL BEFORE USE.
CAUTION
North American power cord plugs shown.
Depending on your country, the plug type may vary.
110 NEMA 5-15R
RECEPTACLE
110 NEMA 6-15R
RECEPTACLE
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98
BASIC OPERATION
• All video and power outlets must be functional the day of delivery / assembly of the product. The client is responsible
for any additional installation charges associated with return visits.
• Electrical supply may fluctuate in your area. To ensure stable performance of the product, use the proper gauge wire.
WARNING: Failure to follow these specifications can cause damage to your product and can
void the warranty.
Connect this exercise product to a properly grounded outlet only.
Never operate product with a damaged cord or plug even if it is working properly. Never operate any product if it
appears damaged, or has been immersed in water. Contact Customer Tech Support for replacement or repair.
WARNING
DANGER
Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
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1110
LOCATION OF THE EXERCISE BIKE
Place the unit on a level and stable surface away from direct sunlight. The intense
UV light can cause discoloration on the plastics. Locate your unit in an area with cool
temperatures and low humidity. Please leave a clear zone on both sides of the unit
that is at least 24” (600 mm). This zone must be clear of any obstruction and provide
the user a clear exit path from the machine. Do not place the unit in any area that will
block any vent or air openings. The unit should not be located in a garage, covered
patio, near water or outdoors.
MOVING THE UNIT
Two hand holds are located just above the MATRIX logo on the rear legs of the unit. To
avoid injury to the user or the unit, be sure to have proper assistance to move the unit.
LEVELING THE EXERCISE BIKE
Locate a level, stable surface to position the Cycle. The Cycle has leveling feet
located under the foot support and the center of the frame. If your Cycle wobbles in
the location where you intended to use it, loosen the lock nut to the adjusting foot and
adjust the feet until stable. Once level, lock the adjusting feet by tightening the lock
nut to the frame.
USING THE HEART RATE FUNCTION
Your exercise bike is equipped with heart rate pulse grips.
The heart rate function on this product is not a medical device. While heart rate grips can provide a relative estimation of
your actual heart rate, they should not be relied on when accurate readings are necessary. Some people, including those in
a cardiac rehab program, may benefit from using an alternate heart rate monitoring system like a chest or wrist strap. Various
factors, including movement of the user, may affect the accuracy of your heart rate reading. The heart rate reading is intended
only as an exercise aid in determining heart rate trends in general. Please consult your physician.
Never operate product if it has a damaged cord or plug, if it is not working properly, if it has been damaged, or immersed in
water. Contact Customer Tech Support for examination and repair.
POWER
Your exercise bike may be powered by a power supply. The power must be plugged into the power jack, which is located in the front
of the machine near the stabilizer tube. Unplug cord when not in use.
UPRIGHT SEAT HEIGHT
To adjust the seat height on the Upright Cycle, locate the orange pull pin before you mount the Cycle. To raise or lower the seat, pull
the orange knob while holding the seat with the other hand and slide up or down accordingly. Make sure you are not seated when
you pull the knob or pull the seat up.
The seat height adjusts from level 1 to 15, when you see the mark “15 MAX” on the seat post, stop to pull the seat up.
WARNING
Our equipment is heavy, use care
and additional help if necessary
when moving. Failure to follow these
instructions could result in injury.
WARNING
24”
600
mm
24”
600
mm
24”
600
mm
HYBRID SEAT HEIGHT
To adjust the seat height on the Hybrid Cycle,
pull the orange lever under the seat and lower
the seat to the lowest position, stand over the
seat and grab the orange lever. Pull the lever
and lift until the seat base makes contact with
your pelvic bone.
RECUMBENT SEAT HEIGHT
To adjust the seat height on the Recumbent Cycle, locate the yellow lever under
the right side of the seat before you mount the Cycle. Place your right hand on
the orange adjustment handle under the right side of the seat. Place feet on the
ground while seated and slide forward if needed. Place feet on pedals, gently lift
lever under the right side of the seat. Using legs, slowly push and slide the seat
up or down to desired position. Release lever and allow to lock into place.
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1312
WIRELESS HEART RATE RECEIVER
When used in conjunction with a wireless chest transmitter, your heart rate can be transmitted wirelessly to the unit and displayed
on the console.
Prior to wearing the wireless chest transmitter on your chest, moisten the two rubber electrodes with water. Center the chest strap
just below the breast or pectoral muscles, directly over your sternum, with the logo facing out. NOTE: The chest strap must be tight
and properly placed to receive an accurate and consistent readout. If the chest strap is too loose, or positioned improperly, you may
receive an erratic or inconsistent heart rate readout.
BACKSIDE OF CHEST TRANSMITTER
APPLY MOISTURE HERE
LOGO
TROUBLESHOOTING
& MAINTENANCE
Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death.
If you feel faint, stop exercising immediately.
WARNING!
PULSE GRIPS
Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip the bars for your heart rate to register. It
takes 5 consecutive heart beats (15-20 seconds) for your heart rate to register. When gripping the pulse handlebars, do not grip
tightly. Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold. You may experience an erratic readout
if consistently holding the grip pulse handlebars. Make sure to clean the pulse sensors to ensure proper contact can be maintained.
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1514
RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and look of your equipment.
A Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on the treadmill. Paper towels are abrasive and can
damage surfaces.
B Use a mild soap and damp cloth. DO NOT use ammonia based cleaner or alcohol. This will cause discoloring of the aluminum and
plastics it comes into contact with.
C Do not pour water or cleaning solutions on any surface. This could cause electrocution.
D Wipe the console, heart rate grip, handles, foot pads and handlebars after each use.
For cleaning 7xe displays, use distilled water in an atomizer spray bottle. Spray distilled water onto soft, clean, dry cloth and wipe
display until clean and dry. For very dirty displays, adding vinegar is recommended.
CAUTION: Be sure to have proper assistance to install and move the unit in order to avoid injury or damage.
CHECK FOR DAMAGED PARTS
DO NOT use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Matrix Fitness.
MAINTAIN LABELS AND NAMEPLATES.
Do not remove labels for any reason. They contain important information. If unreadable or missing, contact Matrix Fitness Systems for
a replacement. 1-866-693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT
Preventative maintenance is the key to smooth operating equipment, as well as keeping the user’s liability to a minimum. Maintain
a clean area around the equipment, free from dust and dirt. Equipment needs to be inspected at regular intervals. Defective
components must be replaced immediately. Improperly working equipment must be kept out of use until it is repaired. Ensure that
any person(s) making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will
provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
CONSOLE RESPONSIVENESS ISSUES (CONSOLE REBOOT):
Press and HOLD the Channel Up and Channel Down Button until you hear a Beep. Your console will reset.
CARE AND MAINTENANCE
WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED?
We use sealed bearings throughout our bikes so lubrication is not needed. The most important
maintenance step is to simply wipe your perspiration off the bike after each use.
HOW DO I CLEAN MY MACHINE?
Clean with soap and water cleaners only. Never use solvents on plastic parts. Cleanliness of your unit and
its operating environment will keep maintenance problems and service calls to a minimum. For this reason,
Customer Tech Support recommends that the following preventive maintenance schedule be followed.
D A I LY
• Unplug the unit. Clean entire machine using water and a mild soap or other Matrix
approved solution (cleaning agents should be alcohol and ammonia free).
• Inspect the power cord. If the power cord is damaged, contact Customer Tech Support.
• Make sure the power cord is not underneath the unit or in any other area where it can
become pinched or cut during storage or use.
WEEKLY
Clean underneath the bike, following these steps:
• Turn off the bike.
• Move the bike to a remote location.
• Wipe or vacuum any dust particles or other objects that may have accumulated underneath the bike.
• Return the bike to its previous position.
MONTHLY
• Inspect all assembly bolts and pedals on the machine for proper tightness.
• Clean any debris off of the seat guide rail.
To remove power
from the exercise
bike, the power cord
must be disconnected
from the wall outlet.
WARNING
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1716
HYBRID CYCLE™ ASSEMBLY
There are several areas during the assembly process that special attention must be paid. It is very important to follow the assembly
instructions correctly and to make sure all parts are firmly tightened. If the assembly instructions are not followed correctly, the
bike could have frame parts that are not tightened and will seem loose and may cause irritating noises. To prevent damage to the
bike, the assembly instructions must be reviewed and corrective actions should be taken.
Before proceeding, find your unit’s serial number as shown in the picture below.
ENTER YOUR SERIAL NUMBER AND MODEL NAME IN THE BOXES BELOW:
» Refer to the SERIAL NUMBER and MODEL NAME when calling for service.
*The console serial number can be found in the Manager Mode or Engineering Mode.
WARNING
SERIAL NUMBER LOCATION
CONSOLE SERIAL NUMBER:
MODEL NAME: MATRIX
FRAME SERIAL NUMBER:
SERIAL #
PLACEMENT
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1918
INCLUDED FASTENERS
REQUIRED TOOLS
RED8ARC WASHER
Z42
BUTTON HEAD BOLT(M8x15L)
SPRING WASHER
FLAT WASHER
Z53
Z51
Z52
4GREEN
4
4
GREEN
GREEN
FLAT WASHER
BUTTON HEAD BOLT(M8x15L)
FLAT WASHER
DESCRIPTION
BUTTON HEAD BOLT(M8x20L)
BUTTON HEAD BOLT(M8x50L)
SPRING WASHER
FASTENERS
BUTTON HEAD BOLT(M8x25L)
BUTTON HEAD BOLT(M5x10L)
Z11
Z33
Z41
Z31
Z32
Z22
Z23
Z21
Z12
Z13
SKETCHREFERENCE
WHITE4
YELLOW
YELLOW
YELLOW
BLACK8
8
4
RED
4
4
8BLACK
2
4
WHITE
WHITE
PACKAGE COLORQUANTITY
BUTTON HEAD BOLT(M8x25L)
Z34 BLUE2
SPRING WASHER
Z43 8RED
ADJUSTMENT FOOT 1Z71
SPRING WASHER 8BLACK
SPRING WASHER
RED8ARC WASHER
Z42
BUTTON HEAD BOLT(M8x15L)
SPRING WASHER
FLAT WASHER
Z53
Z51
Z52
4GREEN
4
4
GREEN
GREEN
FLAT WASHER
BUTTON HEAD BOLT(M8x15L)
FLAT WASHER
DESCRIPTION
BUTTON HEAD BOLT(M8x20L)
BUTTON HEAD BOLT(M8x50L)
SPRING WASHER
FASTENERS
BUTTON HEAD BOLT(M8x25L)
BUTTON HEAD BOLT(M5x10L)
Z11
Z33
Z41
Z31
Z32
Z22
Z23
Z21
Z12
Z13
SKETCHREFERENCE
WHITE4
YELLOW
YELLOW
YELLOW
BLACK8
8
4
RED
4
4
8BLACK
2
4
WHITE
WHITE
PACKAGE COLORQUANTITY
BUTTON HEAD BOLT(M8x25L)
Z34 BLUE2
SPRING WASHER
Z43 8RED
ADJUSTMENT FOOT 1
Z71
SPRING WASHER 8BLACK
SPRING WASHER
DESCRIPTION
6mm ALLEN WRENCH
OPEN WRENCH(#15#17 325L)
PHILLIPS DRIVER(6x130mm)
SKETCH
Z03
REFERENCE
Z02
PURPLE
PURPLE
PURPLE
PACKAGE COLOR
QUANTITY
1
1
1
5mm ALLEN WRENCH
Z05 PURPLE
1
Z01
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