Matrix u7xe-01 User manual

U7XE-01 BIKE
SERVICE MANUAL

CHAPTER 1: SERIAL NUMBER LOCATION ................................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Read and Save These Instructions ........................................................................... 3
2.2 Electrical Requirements ............................................................................................ 4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips ................................................................................... 5
3.2 Check for Damaged Parts ......................................................................................... 5
3.3 Care and Maintenance Instructions .......................................................................... 6
3.4 Touch Screen Care and Cleaning.............................................................................. 7
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description .................................................................................................. 8
4.2 Workout Setup Steps ................................................................................................. 9
CHAPTER 5: MANAGER MODE
5.1 Manager Mode Overview .......................................................................................... 10
5.2 Manager Mode - About Tab........................................................................................ 11
5.3 Manager Mode - Time Tab......................................................................................... 12
5.4 Manager Mode - Defaults Tab.................................................................................... 13
5.5 Manager Mode - TV Tab ............................................................................................ 13
5.6 Manager Mode - Language Tab................................................................................. 15
CHAPTER 6: ENGINEERING MODE
6.1 Engineering Mode Overview...................................................................................... 16
6.2 Engineering Mode - Calibration Tab........................................................................... 17
6.3 Engineering Mode - Statistics Tab ............................................................................. 18
6.4 Engineering Mode - Errors Tab .................................................................................. 19
6.5 Engineering Mode - Clubs Tab................................................................................... 20
6.6 Engineering Mode - Club ID Tab................................................................................ 21
CHAPTER 7: SERVICE MODE
7.1 Service Mode Overview ............................................................................................. 22
7.2 Service Mode - Setup Tab.......................................................................................... 23
7.3 Service Mode - Test Tab ............................................................................................ 24
7.4 Service Mode - Log Tab ............................................................................................. 25
7.5 Service Mode - Date & Time Tab ............................................................................... 26
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ..................................................................................................... 27
8.2 Error Codes on the Console ...................................................................................... 28
8.3 LCB LED Instructions................................................................................................. 29
8.4 Troubleshooting - Display Issues ............................................................................... 30
8.5 Troubleshooting - Error Ox04A0 ................................................................................ 31
TABLE OF CONTENTS
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TABLE OF CONTENTS
8.6 Troubleshooting - Touch Pad Issues.......................................................................... 32
8.7 Troubleshooting - Resistance Issues ......................................................................... 33
8.8 Troubleshooting - Pedal Slipping ............................................................................... 34
8.9 Troubleshooting - Noise Issues.................................................................................. 34
8.10 Troubleshooting - Heart Rate Issues ......................................................................... 35
8.11 Troubleshooting - TV Issues ...................................................................................... 36
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 Console Replacement................................................................................................ 37
9.2 Heart Rate Handlebar Replacement ......................................................................... 38
9.3 Heart Rate Grip Replacement ................................................................................... 39
9.4 Cup Holder Replacement........................................................................................... 40
9.5 Console Keypad / Overlay Replacement................................................................... 41
9.6 Console Mast Removal.............................................................................................. 43
9.7 Seat Pad Replacement .............................................................................................. 44
9.8 Seat Post Replacement ............................................................................................. 45
9.9 Seat Post Insert Replacement .................................................................................. 46
9.10 Pedal Replacement.................................................................................................... 47
9.11 Shrouds Removal....................................................................................................... 48
9.12 Lower Control Board Replacement ........................................................................... 49
9.13 Drive Belt Replacement ............................................................................................. 50
9.14 ECB (Electronic Brake) Belt Replacement................................................................. 51
9.15 ECB (Electronic Brake) Replacement........................................................................ 52
9.16 Pulley Axle Set Replacement.......................................................................................... 53
9.17 Crank Axle Set Replacement.......................................................................................... 55
9.18 Rear Stabilizer Replacement .......................................................................................... 56
9.19 Front Stabilizer Replacement ......................................................................................... 57
9.20 Testing the Bike............................................................................................................... 58
CHAPTER 10: BIKE SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 U7xe-01 Bike Specifications ...................................................................................... 59
10.2 Fasteners and Assembly Tools .................................................................................. 60
10.3 Assembly Instructions ............................................................................................... 61
10.4 Adjusting the Pedal Straps and Seat ......................................................................... 65
10.5 Leveling the Bike........................................................................................................ 66
10.6 TV Programming Instructions..................................................................................... 67
CHAPTER 11: SOFTWARE UPGRADE GUIDE
11.1 Software Upgrade Instructions................................................................................... 69
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1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
A serial number plate is located below the bottom of the console mast beneath a rubber boot. There is also a serial number tag on the middle
of the main frame pointed towards the floor.

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UNIVERSAL CONSOLE SERIAL NUMBER LOCATION
1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION

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CAUTION! If you experience chest pains, nausea, dizziness,
or shortness of breath, stop exercising immediately and con-
sult your physician before continuing.
CAUTION! Any changes or modifications to this equipment
could void the product warranty.
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 READ AND SAVE THESE INSTRUCTIONS
To ensure your safety and protect the equipment, read all
instructions before operating the MATRIX U7xe-01 Bike.
To ensure proper use of the Matrix U7xe-01 Bike, make sure
that all users read this manual. Remind the users that before
undertaking any fitness program, they should obtain complete
physical examinations from their physicians. If, at any time while
exercising, the user experiences dizziness, pain, or shortness of
breath, nausea or feels faint, he or she must stop immediately.
* This bike is only to be used for its intended purpose described
in this manual. Do not use attachments that have not been recom-
mended by Matrix.
* Never drop or insert objects into any opening. Keep hands away
from moving parts. If the item cannot be reached, contact a Matrix
authorized dealer for assistance.
* Never operate the unit if it is damaged, not working properly, when
it has been dropped, or has been dropped in water.
* Keep hands and feet clear at all times from moving parts to avoid
injury.
* Do not use this product outdoors, near swimming pools or in areas
of high humidity.
* Do not operate where aerosol (spray) products are being used or
when oxygen is being administered.
* Do not use this product in bare feet. Do not wear shoes with heels,
leather soles, cleats, or spikes while exercising.
* Do not remove the side covers. Service should only be done by an
authorized service technician.
* Close supervision is necessary when used near children, invalids,
or disabled people.
* When the bike is in use, young children and pets should be kept at
least 3 meters / 10 feet away.
* Assemble and operate the bike on a solid, level surface.
* Never face backward while using the Matrix U7xe-01 Bike.
* Use the stationary handlebars when mounting or dismounting the
bike.
* Do not wear clothing that might catch on any moving parts of this
bike.

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CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.2 ELECTRICAL REQUIREMENTS
The Matrix U7xe-01 Bike must be AC powered. These units can be
daisy chained together, up to 4 units per dedicated 15 amp circuit,
using a Matrix daisy chain cord adapter (sold separately).
For your safety and for the performance of your Matrix bike, the
ground on your circuits must be non looped. Please refer to NEC
articles 210-21 and 210-23. Any alterations to the standard Matrix
power cords will void all warranties.
GROUNDING INSTRUCTIONS:
The Matrix U7xe-01 Bike must be grounded. If it should
malfunction or break down, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock.
The bike is equipped with a cord having an equipment grounding
conductor and a grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances. If the user does
not follow these grounding instructions, the user could void the
Matrix limited warranty.
DANGER: Improper connection of the equipment grounding
conductor can result in the risk of electric shock. Check with a
qualified electrician if the user is in doubt as to whether the product
is properly grounded. Do not modify the plug provided with the
product if it will not fit the outlet, have a proper outlet installed by an
electrician

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Preventative maintenance and daily cleaning will prolong the life and look
of your MATRIX U7xe-01 Bike
Please read and follow these tips.
* Position the equipment away from direct sunlight. The intense UV
light can cause discoloration on plastics.
* Locate your equipment in an area with cool temperatures and low
humidity.
* Clean with a soft 100% cotton cloth.
* Clean with soap and water or other non-ammonia based all purpose
cleaners.
* Wipe seats, pedals, console, heart rate grips, and the handlebar clean
after each use.
* Do not pour liquids directly onto your equipment. This can cause dam-
age to the equipment and in some cases electrocution.
* Check pedal straps weekly for wear.
* Adjust leveling feet when equipment wobbles or rocks.
* Maintain a clean area around the equipment, free from dust and dirt.
DO NOT use any equipment that is damaged or has worn or
broken parts. Use only replacement parts supplied by Matrix
Fitness Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels
for any reason. They contain important information. If unreadable
or missing, contact Matrix Fitness Systems for a replacement at
866-693-4863 or www.matrixfitness.com.
MAINTAIN ALL EQUIPMENT. Preventative maintenance is the
key to smoothly operating equipment. Equipment needs to be
inspected at regular intervals. Defective components must be
kept out of use until they are repaired. Ensure that any person(s)
making adjustments or performing maintenance or repair of any
kind is qualified to do so. Matrix Fitness Systems will provide
service and maintenance training at our corporate facility upon
request or in the field if proper arrangements are made.
3.2 CHECK FOR DAMAGED PARTS
3.1 RECOMMENDED CLEANING TIPS
CHAPTER 3: PREVENTATIVE MAINTENANCE

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CHAPTER 3: PREVENTATIVE MAINTENANCE
3.3 CARE AND MAINTENANCE INSTRUCTIONS
In order to maximize life span, and minimize down time, all MATRIX
equipment requires regular cleaning, and maintenance items
performed on a scheduled basis. This section contains detailed
instructions on how to perform these items and the frequency of
which they should be done. Some basic tools and supplies will be
necessary to perform these tasks which include (but may not be
limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Torque wrench (capability to read foot lbs and inch lbs)
* Lint free cleaning cloths
* Teflon based spray lubricant such as "Super Lube" or other Matrix
approved products.
* Mild water soluable detergent such as "Simple Green" or other
Matrix approved products
* Vacuum cleaner with an extendable hose and crevasse tool
attachment.
You may periodically see addendums to this document, as the
Matrix Technical Support Team identifies items that require specific
attention, the latest version will always be available on the Matrix
web site at www.matrixfitness.com.
DAILY MAINTENANCE ITEMS
1) Look and listen for loose fasteners, unusual noises, and any
other indications that the equipment may be in need of service.
2) Clean the bike before and after each use, including:
a. Use a damp, soft cloth with water or mild liquid detergent
to clean all exposed surfaces. DO NOT use ammonia, chlorine, or
any acid based cleaners.
b. Keep the console display free of fingerprints and salt build
up caused by sweat.
WEEKLY MAINTENANCE ITEMS
1) Frequently vacuum the floor beneath the unit to prevent the
accumulation of dust and dirt which can affect the smooth operation
of the unit.
2) Check the pedal straps for damage.
3) Clean the grooves on the foot pedals.
MONTHLY MAINTENANCE ITEMS
1) Inspect the console, seat, pedals, and shrouds for damage.
2) Tighten the pedals onto their respective cranks using a 15 mm
wrench.
3) Adjust the leveling feet if equipment rocks or wobbles.
QUARTERLY MAINTENANCE ITEMS
1) Remove the front shrouds and check the belt for damage,
alignment, and proper tension.