Matrox Monarch HD User manual

Y11271-301-0200
Matrox Monarch HD
User Guide
June 30, 2014

Copyright © 2014 Matrox Electronic Systems Ltd. All rights reserved.
Disclaimer Matrox Electronic Systems Ltd. reserves the right to make changes in specifications at any time and without notice.
The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox
Electronic Systems Ltd. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No
license is granted under any patents or patent rights of Matrox Electronic Systems Ltd.
Unauthorized recording or use of broadcast television programming, video tape, or other copyrighted material may violate copyright
laws. Matrox Electronic Systems Ltd. assumes no responsibility for the illegal duplication, use, or other acts that infringe on the
rights of copyright owners.
Matrox Electronic Systems Ltd.
1055 St. Regis Blvd., Dorval, Quebec, Canada H9P 2T4
Tel: [phone] Fax: [phone] World Wide Web: www.matrox.com
Trademarks
Matrox Electronic Systems Ltd. ...........................................................................Matrox
®
, Monarch
™
Adobe Systems Inc..............................................................................................Adobe
®
Apple Inc.............................................................................................................Apple
®
, Mac OS
®
, Safari
®
, QuickTime
®
HDMI Licensing LLC. ..........................................................................................HDMI
™
Microsoft Corporation..........................................................................................Microsoft
®
, Internet Explorer
®
, Windows
®
SD-3C, LLC .........................................................................................................SD
™
USB Implementers Forum, Inc. ................................................................ USB
®
Wowza Media System, Inc...................................................................................Wowza
®
, Wowza Media Server
®
, Wowza
Streaming Engine
™
Ustream, Inc. ......................................................................................................Ustream
™
VideoLAN ............................................................................................................VLC
™
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. All
other nationally and internationally recognized trademarks and tradenames are hereby acknowledged.

i
Matrox Limited Warranty
Matrox Limited Warranty
Limited Warranty Statement
1Matrox
*
(“Matrox”) having its head office at 1055 St-Regis Blvd., Dorval, Quebec Canada tel: [phone]
warrants that the Matrox hardware products (the “Matrox Product”) will be free from defects in materials and
workmanship under normal use for a period of two (2) years from the date of purchase by the original customer
(“Customer” or “You”) who provides adequate proof of purchase and payment (for example, a copy of your sales
receipt or purchase invoice). The warranties provided by Matrox in this Matrox limited warranty statement apply
only to Matrox Products that the Customer purchases for use, and not for resale. This warranty applies only to the
original Customer and is non-transferable. MATROX DOES NOT WARRANT THAT THE OPERATION OF THE
MATROX PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS IN THE MATROX
PRODUCT WILL BE CORRECTED, OR THAT THE MATROX PRODUCT WILL MEET THE CUSTOMER’S
REQUIREMENTS OR PERFORM WITH ANY HARDWARE OR SOFTWARE PROVIDED BY THIRD
PARTIES. Conditions and limitations of Matrox’s warranty are stated below.
2Matrox’s limited warranty applies only to the Matrox Product entirely manufactured by or for Matrox. The limited
warranty does not apply to any non-Matrox hardware products or any software, even if packaged or sold with the
Matrox Product. Manufacturers, suppliers or publishers other than Matrox may provide their own warranties to the
Customer, but Matrox, insofar as permitted by law, provides their products “as is.” Software provided by Matrox is
not covered under this limited warranty (please refer to the licensing agreement accompanying the software for
details of the terms applicable to such).
3Matrox’s limited warranty covers only those defects which arise as a result of normal use of the Matrox Product
and does not apply to any damage which arises from:
aimproper or inadequate maintenance;
bincompatibilities due to the Customer’s hardware or software applications, including non-Matrox products,
with or in which the Matrox Product interfaces;
cMatrox Product of a special or custom-made nature;
dunauthorized modification or misuse, including physical damage to the Matrox Product caused by the
Customer or due to transportation of the product;
eimproper installation, abuse, misapplication or negligence;
ffailure to follow instructions relating to Matrox Product’s use;
goperation outside the Matrox Product’s environmental specifications;
himproper site preparation or maintenance;
isoftware;
jservice performed by anyone who is not a representative of Matrox;
kother causes that do not relate to a Matrox Product defect;
ldefects or damage suffered as a result of force majeure (including theft);
mdefects or damage suffered as a result of normal wear and tear or otherwise due to the normal aging of the
Matrox Product, and/or
nstolen goods.
The warranty is voided by removal or alteration of identification labels on the Matrox Product or its parts.
4In the event of a defect in a Matrox Product during the applicable warranty period, Matrox shall at its sole option,
either i) repair the defect using new or refurbished parts and return the repaired Matrox Product within a
reasonable delay; or ii) replace the Matrox Product with a Matrox Product that is new or which has been
manufactured from new or serviceable used parts and is at least functionally equivalent to the original Matrox
Product and send such replacement Matrox Product within a reasonable delay.
*
Matrox is Matrox Electronic Systems Ltd, Matrox Graphics Inc. or Matrox Europe Limited. Head office at
1055 St-Regis Blvd. Dorval, Quebec, Canada H9P 2T4 Telephone [phone].

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Matrox Limited Warranty
5A replacement Matrox Product or part assumes the remaining warranty of the original Matrox Product.
When a Matrox Product or part is replaced, any replacement item becomes the Customer’s property and the
replaced item becomes Matrox’s property.
6This warranty is valid in any country where Matrox Products are distributed by Matrox and/or its authorized
resellers, dealers or distributors.
7This limited warranty gives the Customer specific legal rights. The Customer may also have other
rights which vary from state to state in the United States, from province to province in Canada, and
from country to country elsewhere in the world.
8For Australian Consumers: The rights described in this warranty are in addition to the statutory rights to
which You may be entitled under the Competition and Consumer Act 2010 and other applicable Australian
consumer protection laws and regulations. Our Matrox Products come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods.
Limitations of Warranty
1TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND
CONDITIONS. NEITHER MATROX NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO
MATROX PRODUCTS. MATROX SPECIFICALLY DISCLAIMS (AND THE CUSTOMER, BY
ACCEPTING THE MATROX PRODUCT, SPECIFICALLY ACCEPTS SUCH DISCLAIMER AND
WAIVES) ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR OR INTENDED PURPOSE OR USE AND THE WARRANTY AGAINST
LATENT DEFECTS, WITH RESPECT TO THE HARDWARE AND/OR SOFTWARE. MATROX
FURTHER DISCLAIMS ANY WARRANTY THAT MATROX PRODUCTS, IN WHOLE OR IN PART,
WILL BE FREE FROM INFRINGEMENT OF ANY THIRD PARTY INTELLECTUAL PROPERTY,
INCLUDING, WITHOUT LIMITATION, ANY PATENTS, OR PROPRIETARY RIGHTS.
2To the extent that this limited warranty is inconsistent with the law of the locality where the Customer
purchases the Matrox Product, this limited warranty shall be deemed modified to be consistent with such
local law. Under such local law, certain limitations of this limited warranty may not apply to the consumer. If
Matrox cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such
warranties shall be limited in duration to the duration of this express warranty and to repair or replacement
service as determined by Matrox at its sole discretion.
3Matrox disclaims any representation that it will be able to repair any Matrox Product under this warranty or
make a Matrox Product exchange without risk to or loss of the programs or data.
4To the extent allowed by local law, the remedies provided in this limited warranty are the Customer’s sole
and exclusive remedies.
Limitations of Liability
1EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY, IN
NO EVENT SHALL MATROX BE LIABLE FOR:
aany direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive
damages, whether based on contract, tort, delict or any other legal theory and whether advised of the
possibility of such damages; and/or

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Matrox Limited Warranty
bdamages arising from the loss of use, data, Matrox Production revenue, use of money, anticipated savings,
procurement of substitute goods, business, opportunity, goodwill, reputation and/or profit in connection with
the Matrox Product or any business interruption.
cMatrox disclaims and shall have no obligation to indemnify or defend You or any third party in respect of any
actual or alleged infringement of any actual or pending patents, copyright or other intellectual property rights.
Matrox shall have no liability arising out of any such actual or alleged intellectual property infringement.
2Without prejudice to the foregoing, any liability of Matrox for any breach of warranty shall be limited to the actual
amount paid by the Customer for the defective hardware in question.
3To the extent allowed by local law, Matrox’s entire liability and the Customer’s exclusive remedy shall be the
repair or replacement of any defective Matrox Product during the warranty period. Matrox does not offer any other
warranty with respect to Matrox hardware or software or any other hardware or software.
4Customer shall be responsible for all applicable taxes, duties and customs fees on any replacement unit, as well as
all transport, insurance, storage and other charges incurred on all returned Matrox Products.
5Matrox reserves the right to change its warranties at any time and without notice, at its sole discretion, with
respect to future sales and deliveries.
6UNAUTHORIZED USE. THE MATROX PRODUCT AND ANY DOCUMENTATION RELATED THERETO
ARE NOT DESIGNED, INTENDED, AUTHORIZED OR WARRANTED TO BE SUITABLE FOR USE OR
RESALE IN ANY TYPE OF SYSTEM OR OTHER APPLICATIONS RELATED TO, HAZARDOUS OR
POTENTIALLY HAZARDOUS ENVIRONMENTS OR APPLICATIONS REQUIRING
HIGH-AVAILABILITY OR FAIL-SAFE PERFORMANCE, WHERE PERSONAL INJURY OR DEATH MAY
OCCUR, SUCH AS MEDICAL SYSTEMS, LIFE SUSTAINING, LIFE SAVING SYSTEMS, OPERATION OF
NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC
CONTROL, PUBLIC WORKS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN WHICH THE
FAILURE OF A MATROX PRODUCT COULD LEAD TO PROPERTY DAMAGE, ENVIRONMENTAL
DAMAGE, OR PERSONAL INJURY. CUSTOMER WILL NOT USE, OR PERMIT TO BE USED, THE
MATROX PRODUCTS FOR SUCH HIGH-AVAILABILITY, FAIL-SAFE OR CRITICAL APPLICATIONS
AND FURTHER AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS MATROX AND ITS
MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND
ASSIGNS FROM AND AGAINST ANY ACTION, SUIT, PROCEEDING, COST, EXPENSE, DAMAGES,
AND LIABILITY (INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS’ FEES) ARISING
OUT OF, OR RELATED TO, THE BREACH OF CUSTOMER’S OBLIGATIONS RELATED HERETO, EVEN
IF SUCH CLAIM ALLEGES THAT MATROX WAS NEGLIGENT REGARDING THE DESIGN OR
MANUFACTURE OF THE MATROX PRODUCT.
Obtaining Service (whether in or out of warranty)
1Verify that your Matrox Product was installed and configured according to the information in its accompanying
documentation or at the web site referenced therein.
2Read the “Troubleshooting” information included with the Matrox Product or at the web site referenced therein, to
verify if the problem can be easily solved.
3If You are still experiencing difficulties, please contact your dealer or distributor where You purchased your
Matrox Product. Please go to http://www.matrox.com/hr/en/company/legal/en/warranty, to find the list of Matrox
authorized dealers and/or distributors in your area.
4Alternatively, if this first option is unavailable to You and you are still experiencing problems or if you believe that
your product is defective, please contact the Matrox Support team. We will help you troubleshoot your issue and
process a replacement if it is found to be defective. Matrox support team can be reached at
http://www.matrox.com/hr/en/company/legal/en/warranty.
5Before returning the Matrox Product, please back up any and all information or data thereon, including, without
limitation, confidential, proprietary, personal or other information. All data and information on the Matrox
Product will be lost given that the persistent storage device(s) will be reformatted to factory default during testing;