
WANT TO
HEAR A
STORY?
WANT TO
HEAR A
STORY?
WANT TO
HEAR A
STORY?
WHAT DO YOU
LOVE ABOUT
SCIENCE?
SCIENCE?
WHAT DO YOU
LOVE ABOUT
SCIENCE?
WHAT'S
YOUR NAME?
WHAT'S YOUR
NAME?
WHAT'S YOUR
NAME?
WHAT'S
YOUR
NAME?
MY NAME'S
BARBIE!
YOU’RE GREAT
AT CREATING
STORIES!
WHICH
SPORTS DO
YOU PLAY?
WHICH
SPORTS DO
YOU PLAY?
WHICH
SPORTS DO
YOU PLAY?
DO YOU HAVE
ANY PETS?
DO YOU HAVE
ANY PETS?
OH HI!
WHAT'S YOUR
FAVORITE COLOR?
WHAT'S YOUR
FAVORITE COLOR?
SETUP
PLAY
• When Hello Barbie is connected to your WiFi network, she will talk to you! To respond, press
and hold the talk button. Wait for the tone, then talk to Hello Barbie. Your conversation will then
be recorded and processed to help Hello Barbie understand you. Release the button and she will
reply. Hello Barbie listens to you only when the talk button is held down.
Note: For best results, hold the doll within approx 12" in a quiet environment.
7
SETTING UP HELLO BARBIE
1. Note the WiFi name and password that Hello Barbie will connect to.
2. Launch the Hello Barbie Companion App.
TROUBLESHOOTING
1. I was unable to download the Hello Barbie Companion App
• Verify that your mobile device meets the minimum requirements and that you have Internet access
2. I was unable to launch the Hello Barbie Companion App
• Verify that your mobile device meets the minimum requirements
3. The Hello Barbie Companion App has crashed
• Please visit service.mattel.com or call 1-888-256-0224
4. I did not receive my consent email
• It is possible that network issues have prevented you from receiving the email. Please verify
that the email address you entered is correct and, if so, select the “resend email”button
from the “waiting for consent” screen.
5. The Hello Barbie Companion App was unable to locate my Hello Barbie
• Please verify that the Hello Barbie is in Connection Mode by confirming the existence of a
WiFi network called "Barbie" followed by four or more characters, such as "Barbie_9812". If
you can't find it, please see "Managing Your WiFi Connection" on p. 9
6. I’ve configured Hello Barbie, but she is still not working
• Verify that your WiFi settings are correct and that you can access the Internet from another device
on that network. For additional help, please go to service.mattel.com or call 1-888-256-0224.
8
3. Follow in-app instructions to create your parent account and grant consent via email.
4. Follow in-app instructions to configure Hello Barbie with the WiFi information you noted in Step 1.
5. You may also configure conversation options at this time.
6. Hello Barbie will download and install updates automatically when placed in the charging
stand and connected to power. The doll may power off and back on by itself. Please leave
the doll on the charging stand until Hello Barbie starts talking.
7. You are now ready to talk to Hello Barbie!
GETTING THE HELLO BARBIE COMPANION APP
The Hello Barbie Companion App is downloadable through the Apple App Store, Google
Play and Amazon App Store.
Go to https://toytalk.com/hellobarbie for links to the app.
1.Get your parent to help with setup. Please leave Hello Barbie in the charging stand and connected
to power during setup.
2.Turn on Hello Barbie by holding power button for 1 second.
Adults Note:
Periodically examine the power adapter for damage to the cord, housing or other parts that may
result in the risk of fire, electric shock or injury. If the power adapter is damaged, do not use it.