Maxwell MaxGuard Pro User manual

Installation and Operating Instructions
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
MaxGuard Pro

CONTENTS
KIT CONTENT ................................................................................................. 1
INTRODUCTION .............................................................................................. 3
Using the Power Switchsensor as asignal repeater.................................................6
GETTING STARTED ........................................................................................ 7
Download the iMAXWELL APP...................................................................................7
Add a new system ....................................................................................................7
Pairing the Camera ...................................................................................................9
Pairing the Motion Sensor....................................................................................... 11
Pairing the Power On/Off Switch .............................................................................12
Pairing the Door/Window Sensor ............................................................................13
Pairing the Indoor Siren ..........................................................................................14
Pairing the Remote Key ..........................................................................................15
Pairing the Smoke Sensor ......................................................................................16
Pairing the Outdoor Siren .......................................................................................17
Pairing the Water Leak Sensor ...............................................................................18
Pairing the RF Keypad............................................................................................19
INSTALL THE CAMERA ................................................................................ 20
INSTALL THE SENSOR................................................................................. 21
APP OVERVIEW ............................................................................................ 26
Edit Device .............................................................................................................28
Scenario .................................................................................................................34
Sequence Scenario.................................................................................................34
Event .....................................................................................................................36
Playback.................................................................................................................36
Alarm .....................................................................................................................37
ADVANCED SETTINGS ................................................................................. 38
ADDITIONAL USEFUL FEATURE ................................................................. 41
TROUBLESHOOTING ................................................................................... 42
FREQUENTLY ASKED QUESTION ............................................................... 43
PRODUCT SPECIFICATION .......................................................................... 50

IMPORTANT SAFETY NOTICE
Please keep the button cell out of reach of Children. Do not place button cell in the mouth as by
doing can cause severe injuries if swallowed.
This information can help you safely use your security system. Follow and retain all information
included with your system.
Customer safety is important. Our products are developed to be safe and effective. However,
gateway, sensors and cameras are electronic devices. Power cords, power adapters, and other
features can create potential safety risks that can result in physical injury or property damage,
especially if misused. To reduce these risks, follow the instructions included with your product,
observe all warnings on the product and in the operating instructions, and review the information
included in this document carefully. By carefully following the information contained in this
document and provided with your product, you can help protect yourself from hazards and create a
safer operation environment.
The cords and cables supplied with the system can present a potential strangulation hazard if the
child pulls the cords or cables and it becomes wrapped around the neck. Please make sure cords
and cables are placed out of reach of the children.
Conditions that require immediate action
Products can become damaged due to misuse or neglect. Some product damage is serious enough
that the product should not be used again until it has been inspected and, if necessary, repaired by
an authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on. On very rare
occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or
you might hear sounds like popping, cracking or hissing. These conditions might merely mean that
an internal electronic component has failed in a safe and controlled manner. Or, they might indicate
a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.
Contact the Customer Support Center for further guidance.
Frequently inspect your security system and its components for damage or wear or signs of danger.
If you have any question about the condition of a component, do not use the product. Contact the
Note:
This information includes references to power adapters and batteries. In addition
to the security kit, some products (such as additional cameras) ship with external power
adapters. If you have such a product, this information applies to your product. In addition,
some sensors contain a coin-sized battery that provides power to the sensors. Please keep
the coin-sized battery out of reach of children. Do not place the battery in the mouth as by
doing so can cause severe injuries if swallowed.

Customer Support Center or the product supplier for instructions on how to inspect the product and
have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety
concerns with your product, stop using the product and unplug it from the power source and
telecommunication lines until you can speak to the Customer Support Center for further guidance.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are
cracked, broken, or damaged.
• Signs of overheating, smoke, sparks, or re.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of
foreign substances on the battery.
• A cracking, hissing or popping sound, or strong odor that comes from the product.
• Signs that liquid has been spilled or an object has fallen onto the gateway, sensor and camera,
and the power cord or power adapter.
• The gateway, sensor, camera, power cord, or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
WARNINGS
This product is not designed or approved for use on powerlines other than 100-240VAC, 50Hz or
60Hz, single phase.
Attempting to use this product on non-approved powerlines may have hazardous consequences.
Note:
If you notice these conditions with a product, stop using that product until you can
contact the product supplier for further instructions.

1
Gateway
X 1
Wireless
Camera
X 1
Motion PIR
X 1
On/Off Switch
X 1
Door/Window
Sensor
X 1
Indoor Siren
X 1
Panic Key
X1
x 1 x 1
x 1 x 1 x 1
x 3 x 1 x 1
NA
x 1 x 1 x 1
x 1 x 1 x 1
x 1
Adaptor DC 12V/1A Ethernet cable 2M
Adaptor DC 5V/1.5A Ethernet cable 2M Stand
Battery AA 1.5V Sticky pad Set wall mount Set
Battery CR2032 Sticky pad Set Screw Set
Adaptor DC 5V/1 A Bracket Screw Set
Battery CR2032
KIT CONTENT
DO NOT REMOVE THE INSULATING PLASTIC on the sensors. It will activate the
pairing process. Please follow the sections below to complete installation.
If you have already removed the insulating plastic tab, please refer to the pairing
sensor section to add sensor(s) to the system.
Bracket
x 1

2
Water Leak
Sensor
X 1
Outdoor Siren
X 1
Smoke Sensor
X 1
RF Keypad
X 1
x 1
x 1
x 1
x 1
x 2
x 1
x 1
x 1
x 1
Detector Cable
Wall Bracket
Wall Bracket
BracketBattery AA 1.5V
Screw Set
Screw Set
Screw Set
Screw Set
x 4
x 4
Battery AA 1.5V
Battery AA 1.5V
x 1
Adaptor DC 5V/1.5A
Camera
x 1
x 1
x 1
Adaptor DC 5V/1.5A Ethernet cable 2M Antenna
X 1

3
The central control of the Secure Home Connect system. It provides
communication for remote access, sensors and mobile devices. Gateway
ered.
recording and storage. The camera also has dual-layer motion detection
consist of hardware PIR sensor and embedded video image analyzer for
maximum protection.
The Motion PIR built for larger area detection, such as living room or
entrance. Once motion is detected, the Motion PIR can alert system
and activate On/Off Switch (turning on light), Siren (alert sound) and
Camera (view/record).
Note: To conserve battery power, the Motion Sensor will be
temporarily deactivated for 2 mins after every trigger event. This is
on your mobile device.
The On/Off Switch can be controlled via app (On/Off), Door/Window
Senor (trigger on), PIR (trigger on) and Panic Remote (preset on).The
On/Off Switch can also act as repeater to extend the service range for
one single device, such as On/Off Switch and Indoor Siren.
The Door/Window Sensor is installed on the door/window. When
triggered, it can activate On/Off Switch (turning on light), Siren (alert
sound) and Camera (view/record).
The Siren can be controlled via the App and Panic Remote (activate/
deactivate) or triggered by other devices such as Camera, Door/
Window Sensor and Motion Sensor.
Use Remote Key to ARM/DISARM system, activate the camera
sensor(s) to work with the Remote Key. The control of the Remote
Key correlates with the app's On-Touch-Scenario.
INTRODUCTION
The MaxGuard Pro is an expanded security system that combines power management
to make your life more secure and energy efficient. You can scale up the coverage anytime by
implementing additional sensor(s) and/or camera(s).
The system is easily accessed from anywhere via Internet. The iMAXWELL app allows you to view/
.yllacitamotuaroyllaunamnerisehtetavitcaed/etavitca,ffo/no)se(hctiwsrewopnrut,oedivdrocer
To set scenarios function that the system will automatically respond to the situation even you're not
Product Name Function
Gateway
Wireless
Camera
Motion PIR
On/Off Switch
Door/Window
Sensor
Indoor Siren
Rmote Key

4
alert user by its built-in siren, further by informing the system abnormal
to user(s)
and carry out preset functions. The user has the option to expand the
detection area by adding additional detection cable.
The Outdoor Siren can be controlled via the app and Panic Remote
(activate/deactivate) or triggered by other devices such as Maxwell
camera, Door/Window Sensor and Motion Sensor.
armed and will alert user by its built-in siren, further by informing the
system abnormal situation is happening so system can send out
being a part of the Maxwell system, the Smoke Sensor can function as a
standalone device as well.
RF Keypad - The RF Keypad is for wall-mount near the entrance for
System Arm/Part-Arm/Disarm, either manually or via its RF Tag. The
RF Keypad can also activate the Panic function for Maxwell Camera to
record, Lights on and Indoor/Outdoor Siren sound off by one touch.
Water Leak
Sensor
Outdoor
Siren
Smoke
Sensor
RF Keypad
Product Name Function
Note: Maintenance Function, Disabling the system alarm when
release the tamper button (battery change).
Steps: Program mode > enter security code > Press “9” > remove
keypad from the wall bracket> change battery > remount the keypad.
Wireless
PT Camerarecording and storage. For indoor PTZ models only.
Camera able to auto position to pre-defined angles upon trigger
events via Contact / Motion PIR

5
The diagram below shows the suggested location(s) for Secure Home Connect. Use this as a guide
for your installation. The system is expandable with additional compatible wireless cameras, motion
sensors, door/window contact sensors, sirens or other sensors (not included in this product kit) for
greater protection.
Motion PIR
Wireless portable/wall-mount
area motion alert sensor.
Water Leak Sensor
Wireless wall-mount flood
detector/siren.
On/Off Switch
Wireless appliance energy
management power switch/
signal repeater (single device)
Battery AA 1.5V x 3 Battery AA 1.5V x 4
Outdoor Siren
Wireless wall-mount alert siren.
Door / Window Sensor
Wireless door / window access alert
sensor.
Battery D1.5V x 4
or
Adaptor DC
5V/1.5A
Battery CR2032
Indoor Siren
Wireless portable/wall-mount
alert siren.
RF Keypad
Wireless wall-mount multi-
functinoal RF keypad, with RF
Tag(s).
Battery AA 1.5V x 4
(not included)
or
or
Adaptor DC
5V/1A
Mini USB
Battery AA 1.5V x 4
Gateway
Secure wireless central home
control/management center.
Remote Key
Wireless multi-functional panic
remote controller.
Wireless Camera
Wireless day/night portable
motion alert indoor camera.
Smoke Sensor
Wireless ceiling-mount smoke
detector..
Adaptor DC 12V/1A Battery CR2032 Adaptor DC 5V/1.5A Battery AA 1.5V x 2
Wireless PT Camera
day/night portable motion
alert indoor camera.
Adaptor DC 5V/1.5A

6
Using the Power Switch sensor as a signal repeater
In some cases, pre-existing environmental factors may affect the performance of the wireless
communication between the gateway and sensors, such as:
- Numbers of walls between the gateway and the sensor(s)
- Materials of the building structure
- Interference from unknown source
When encountering such situation, you can use the Power On/Off Switch as signal repeater to
improve the wireless transmission service range.
Please note that at any given time, after successful setup, the Power Switch repeater function can
extend the communciation for one single sensor, such as Motion Sensor, Power On/Off Switch,
Siren and Door/Window Sensor. The Power Switch will still obtain its original On/Off function after
the repeater function has been activated.
To establish the repeater function, additional between the Power Switch (repeater) and the end
Sensor will be required.
For best performance, the Power Switch (repeater) should have direct sight with the end sensor,
without any wall/obstructive objects in between.
Please follow the procedures in the 'Repeater Setup' section to complete the process.

7
GETTING STARTED
The sensor(s) require to have sufficient battery power enable for successful pairing process
and normal operation afterwords. If you cannot pair the sensor(s) to gateway or operate control
Make sure your mobile device is connected to the local WiFi through out the whol
iMAXWELL
e setup &
pairings.
Download the iMAXWELL App
Go to the Apple Store/Google Play to search for and install the app to your mobile
device.
Add a new system
(1) Connect the gateway to Wi-Fi router via the Ethernet cable supplied, then plug in the power
adapter. The Red Power indicator will light up, and the gateway will beep twice which
indicates its ready for setup.
Steady RED
Note:
At first time, the gateway and smart phone should be connected to the same Wi-Fi
router.
iMAXWELL

8
(2) Launch the ' iMAXWELL' app, tap “+” to add new system.
If it does not detect, check the gateway is powered on and the Ethernet cable is securely
connected to the Wi-Fi router.
(4) Name your system, as an option, you can select a photo you prefer or take a photo as a
front icon. Then tap “Next”.
Do not use
‘123456’ as your passowrd), then tap”Save”. You must use a minimum of 6 characters.
Note:
(1) The gateway should be powered on and connected to the Wi-Fi router at all times.
(2) Enter the gateway's DID manually, the DID information is located at the bottom of the
gateway and the default security code is '123456'.
2
3
4 5
Do not use ‘123456’
as your passowrd

9
The newly added gateway is appear. Continue with pairing the camera(s), sensor(s), switch(es)
and remote control.
Pairing the Camera
(1) Connect the camera to the Wi-Fi router using the Ethernet cable supplied.
(2) Power up your camera using the power adaptor supplied and wait until for both RED
(power indicator) /GREEN (linkage indicator) indicators become steady on.
Note:
Make sure the micro SD card is inserted into the memory card slot for the
camera to record. DO NOT begin the APP setup process until both LEDs become steady
on. Pan & tilt have only one LED in green and takes about 1 min to be steady on.
Note: You can ONLY setup using camera(s) specied compatibility with the system. If you
have previously purchased and installed compatible camera(s), follow the steps below to add
your cameras to the new system.

10
Note:
(1) The app will rst search for the available camera connected to the Wi-Fi
router.
(2) If the camera cannot be found, make sure the camera is powered on and the
Ethernet cable is securely connected to the Wi-Fi router.
(3) You can enter the camera DID/default password manually. The camera DID is
located on the camera and the default password is '123456'.
(3) In the 'Home page section, tap and choose to add new camera.
For Android, the app will automatically search for the camera unique identier. Select
camera DID with CGXX-123456-ABCDE.
For iOS, you must manually connect your iPhone to the camera network. Go to the Wi-Fi
setting, select the Wi-Fi name starting with HD-XXXXXX. Then enter password 12345678.
Once connected, go back to the app and press Next.
(4) Select your Wi-Fi network and enter its password.
(5) Name your camera and location, enter a new security code. Then tap 'Save'. The Camera
will automatically reboot. Once the reboot process completed, remove the Ethernet cable.
4 5

11
Verifying the Setup
Go to home page and tap the camera icon to have a live-view.
Pairing the Motion Detector
(1) Launch the 'iMAXWELL' app.T Tap the '+' icon to add new device.
(2) Choose 'Motion Detector'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and remove the plastic tab to send out the pairing signal. When the pairing
process completed, the newly paired sensor is now display in the 'Home page' section.
3 4

12
(4A) Auto Pairing Method (4B) Manual Pairing Method
Remove the insulating plastic tab
to send out the pairing signal.
Press the 'Pairing' button located
inside the battery compartment.
Verifying the Setup
After complete pairing, facing the motion sensor to the wall where no movement can be
detected, waiting a few minutes for the sensor to complete condition analysis. Wave your hand
in front of the sensor and alert indicator should appear on the home page.
Pairing the Power On/Off Switch
(1) Launch the 'iMaxwell' app. Tap the '+' icon to add new device.
(2) Choose 'Power Switch'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and plug in the power switch to the outlet to send out the pairing signal. When
the pairing process completed, the newly paired sensor is now display in the 'Home page'
section.
Note:
To conserve battery power, the Motion Sensor will be temporarily deactivated for
2 mins after every trigger event. This is also good for controlling the unnecessary push
3 4

13
(4A) Auto Pairing Method (4B) Manual Pairing Method
Plug the power switch to the outlet.
switch is sending out the pairing signal.
When the power switch is successfully
paired, it will appear on the main page.
Press and hold the button located in
the front of the Power Switch until the
Verifying the Setup
After complete pairing, with power switch plugged into the electrical outlet and connect the light
f switch, keep it to
'On' position. Tap the power switch icon on the main page to turn light on and off.
Pairing the Door/Window Sensor
(1) Launch the 'iMAXWELL' app Tap the '+' icon to add new device.
(2) Choose 'Door Sensor'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and remove the plastic tab to send out the pairing signal. When the pairing
process completed, the newly paired sensor is now display in the 'Home page' section.
Note:
The power switch can also double as 'Repeater'. This function is for advanced
user. For details, please refer toPower Switch/Repeater section of the owner's manual.
3 4

14
(4A) Auto Pairing Method (4B) Manual Pairing Method
Remove the insulating plastic tab
to send out the pairing signal.
Remove and reinstate the battery
cover.
Verifying the Setup
After complete pairing, sparate the sensor and alert indicator should appear next to the door/
window sensor section on the home page section.
Pairing the Indoor Siren
(1) Launch the 'iMAXWELL' app. Tap the '+' icon to add new device.
(2) Choose 'Indoor Sensor'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and plug in the power adapter or insert 4AA batteries. Once powered on, the
Indoor Siren will automatically send out the pairing signal.The newly paired sensor is now
display in the app's 'Home Page' section.
3 4

15
(4A) Auto Pairing Method (4B) Manual Pairing Method
Enable for the Indoor Siren to send out
pairing signal, either by removing the
insulating plastic tab or supply power
using the adaptor supplied.
Press the 'Pairing' button located inside
the battery compartment. Please make
sure the Indoor Siren has batteries
inserted or connected to the electrical
outlet via the adaptor supplied.
Verifying the Setup
In the 'Home Page' section, tap the Siren icon to activate it.
Pairing the Remote Control
(1) Launch the 'iMAXWELL' app. Tap the '+' icon to add new device.
(2) Choose 'Remote Control'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and remove the plastic tab to send out the pairing signal. When the pairing
process completed, the newly paired sensor is now display in the 'Home page' section.
3 4

16
(4A) Auto Pairing Method (4B) Manual Pairing Method
Remove the insulating plastic tab
to send out the pairing signal.
Press and hold the 'Camera' button
located in the front of the Remote Key
Verifying the Setup
Press the 'Disarm' button the gateway will beep once indicating the system has
been disarmed.
Press the 'Arm' button the gateway will beep twice and 30 seconds 'Countdown'
pop-up will appear, select 'Disarm' to deactivate system arming.
Pairing the Smoke Detecor
(1) Launch the 'iMAXWELL' app. Tap the '+' icon to add new device.
(2) Choose 'Smoke Detector'.
(3) Give your device a name and location, then tap ’Save’.
(4) Press ‘ Pair’ and insert the batteries, it will automatically send out pairing signal.
3 4