McGrathLocks R2 Series Instruction manual

R2 APP SMART LOCK - QUICKSTART MANUAL
R2 Series
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INFORMATION & SAFETY WARNINGS
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This user manual will guide you through the functions and usages of G01PL bluetooth enabled smart lock. Please read this manual
carefully and keep it in a secure place. Consult this manual before you attempt to use the lock. If you have questions not answered by this
manual or are in need of non-routine service, contact our customer service.
Notes with this icon, MUST BE READ understood and obeyed to prevent injury or damage.
1. This lock shall only be used as described in this manual.
2. Verify that all parts of the lock are account for. If any parts are missing, contact our customer service.
3. In factory default status, the lock is on always open state after you install the lock (no power on). It means handle is free and the lock
can’t be closed, you have to power on the lock with batteries or set admin and pair the lock with app, and then the open mode will
be changed to private mode automatically.
4. Use only four AAA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock
other than batteries as described in this manual.
5. Verify all surfaces are at and level before beginning installation, installation on doors or surface with any types of deformity such as
gaps or warping may cause the lock to malfunction or fail to operate entirely.
6. Never apply any cleaner directly to any part of the lock. Only use clean water and mild cleaner on a soft non-abrasive cloth when
cleaning the lock.
7. Potential shock warning: do not allow water or liquids to get into lock’s electric parts.
8. The lock must be used with TTLock app. The lock will function without the app but full functionality may only be achieved when the
app is used.
1. Please keep the lock away from corrosives.
2. Please replace batteries when the low power alarm is activated.
3. Please keep your mechanical keys in a secure place.
4. Please lubricate the lock body and the cylinder from time to time to ensure smooth opreation.
5. Please check whether the lock is properly fastened every 6 months.
• Make sure your nger is atly placed at the center of the reader for a better identication.
• When registering, place your nger at the center with the same gesture.
• Please note that dry, wet, oily or dirty ngers may affect the ngerprint identication.
• Avoid the callus, peeling or injured nger to ensure the registration and identication successful.
• In case of low recognition rate, please register the ngerprint again.
General Uasge:
Care and Maintenance:
Fingerprint Better Access
!
!
!
!

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ACCESSORIES
PRODUCT SPECIFICATION
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1pcs Front Panel
2pcs
M4x43
4pcs
M4x16
2pcs
M4x33
4pcs
M4x13
1pcs Back Panel 1pcs Deadbolt Latch
4pcs
Connecting Rod
1pcs Strike Plate
1pcs Spindle
USB Charging Port Mechanical Key Hole
Battery Box
Touch Keypad
Fingerprint Reader
Reset Button
1pcs Strike Box
1pcs Allen Key
1pcs Neddle
2pcs
Mechanical Key
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Please check the packing box and accessories when you got the lock in hand.

4
HOW TO DETERMINING HANDLE DIRECTION
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The handle can be exibly rotated left and right to install.
Left Push
Left Pull
Right Push
Right Pull
Indoor
Indoor
Indoor
Indoor
Outdoor
Outdoor
Outdoor
Outdoor
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FAQs
1. Installation completed, but there is no power on smart lock ?
1) Use only 4AA batteries. Do not mix old and new batteries or batteries from different brands. Never insert objects into the lock other
than batteries.
2) Check the direction of the batteries. Positive pole should be Upward.
3) On Internal Assembly, check if the wire is connected to the receiver correctly.
2. How to use passcode to unlock?
Please enter the default status passcode (123456), press the "#" button on the keypad to unlock.
3. Where is the key hole located to use the physical keys to unlock ?
Keyhole is located on the end of the front handle. We suggest to keep 1 mechanical key at ofce or car and another at home in case.
4. Does it have a low battery warning ?
The smart phone will push notication to you to change the battery if the battery going low. Also, at the end of front handle, there is
a connection port to power bank, you could use power bank as back up power.
5. How do i keep the lock in the unlocked stataus ?
Please go to "lock settings" in the app to set up lock under "Passage Mode".
6. How to unlock remotely ?
WiFi gateway is required for remote control. With the gateway, you can control your bluetooth smart lock even in far distance. Revise
or delete ekey or passcode that you created anywhere, anytime. View the door opening records ( Passcode, APP, Fingerprint ) instantly.
Support remote unlock the door via app.
The gateway is not included in the package.
It needs to be purchased separately.
Gateway
!

6
OPERATION FOR TTLOCK
Serch on APP store or Android store or scan the QR code we
provided to download TTLOCK and install it.
Please read this manual carefully before install and keep it
properly. Please refer to sales agents and professionals for
information not included in this manual.
Introduction
The App is a smart lock management software developed by
Hangzhou Sciener Intelligent Control Technology Co.,Ltd. It
includes door locks, parking locks, safe locks and more.
The app supports Chinese, Traditional Chinese, English, Spanish,
Portuguese, Russian, Frenchand Malay.
Contents
The App communicates with the lock via
Bluetooth BLE and can unlock, lock, rmware
upgrade, read operation records, etc. The
Bluetooth key can also open the door lock
through the watch.
1. Registration and login
1.1 Security question settings
1.2 Login authentication
1.3 Ways of identifying
1.4 Login successful
2. Lock management
2.1 Lock adding
2.2 Lock upgrading
2.3 Error diagnosis and time
calibration
2.4 Authorized administrator
3. Key management
3.1 Key management
3.2 Deadline warning
3.3 Search lock record
4. Passcode management
4.1 Permanent passcode
4.2 Time-limited passcode
4.3 One-time passcode
4.4 Clear code
4.5 Cyclic passcode
4.6 Customized passcode
4.7 Passcode sharing
4.8 Passcode management
5. Card management
6. Fingerprint management
7. Unlock via Bluetooth
8. Passage mode
9. Attendance management
9.1 Attendance setting
10. System setting
10.1 User management
10.2 Group management
settings
10.3 Transfer admin rights
10.4 Recycle bin
10.5 Customer service
10.6 About
1. Registration and login
Users can register the account by mobile phone and Email which
currently support 200 countries and regions on the world. The
verication code will be sent to user’s mobile phone or email, and
the registration will be successful after the verication.
registration
A&AT 16:59
mobile phone Email
country/region
input the phone number
Please enter a 6-20 alphanumeric password
verification code
CHINA(+86)
get the code
choose the country
A&AT 16:59
search
Afghanistan
Azerbaijan
Oman
United Arab Emirates
Albania
+93
+994
+968
+971
+355
A
B
C
D
E
F
G
H
I
J
K
L
M
1.1 Security question settings
You will be taken to the security question settings page when
registration is successful. When log in on a new device, the user
can authenticate himself by answering the above questions.
security question settings
A&AT 16:59
It can be verified by answering questions when logging in to a new device
Which city did you go to on the first flight?
input your answer
What is your QQ number?
input your answer
What is your pet’s name?
input your answer
next step
Security question settings
A&AT 16:59
successful
It can be verified by answering questions when logging in to a new device
Question one
请在此处输入你的答案
问题一
请在此处输入你的答案
问题一
请在此处输入你的答案
确定
S
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g
questions when lo
gg
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in to a new device
Q
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请
在此处
输
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问
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请
在此处
输
入
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问
题一
请
在此处
输
入
你
的答案
确定
choose a question
Which city did you go to on the first flight?
What is your QQ number?
What is your pet’s name?
cancel
Security question settings
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successful
It can be verified by answering questions when logging in to a new device
Question one
input your answer
Question two
input your answer
Question three
input your answer
next step
1.2 Login authentication
Log in with your mobile phone number or email account on the
login page. The mobile phone number is automatically recognized
by the system and does not input the country code.
If you have forgotten your password, you can go to the passward
page to reset your password. When reset the password, you can
receive a verification code from your mobile phone and email
address.
When the account is logged in on the new mobile phone, it
needs to be veried. When it is passed, you can log in on the new
mobile phone. All the data can be viewed and used on the new
mobile phone.
Retrieve passcode
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mobile phone/Email
passcode
Verification code get the code
reset the passcode
loginr egister
A&AT 16:59
mobile phone/ Email
passcode
Forgot Password?
Login
register
A&AT 16:59
input verification code here
get the code
You are logging in to a new device.For account security,
please conduct safety certification.
Admission fee: xxxxxxxxxx
Replace receiving account Replace verification method

7
Security issue verification
A&AT 16:59
you can verify by answering the question
Which city did you go to on the first flight?
XXXXX
what is your QQ number?
XXXXXXXX
what is your pet’s name
input your answer
next step
safety verification
A&AT 16:59
input the code
get the code
You are logging in to a new device.For account security,
please conduct safety certification.
account: [email protected]
verify
change the account
1.3 Ways of identifying
There are two ways of security verication. One is the way to get
the verication code via the account number and the other is the
way to answer the question.
If the current account is set the "answer the question" verication,
then when the new device is logged in, there will be an "answer
question verication" option.
Verify with verication code Verify by answering questions
1.4 Login successful
The rst time you use the lock lock app, if there is no lock or key
data in the account, the home page will display the button to
add the lock. If there is already a lock or key in the account, the
lock information will be displayed.
no lock adding the account with lock
A&AT 16:59
When adding a lock, the phone must be next to the lock
lock management
A&AT 16:59
xxxx community
send key send passcodea ttendance key management
passcode management Cardmanagement Bracelet managementf ingerprint management
settingsrecord
2. Lock management
The lock must be added on the app before it can be used.
The addition of a lock refers to the initialization of the lock by
communicating with the lock via Bluetooth. Please stand beside
the lock. Once the lock is added successful, you can manage the
lock with the app including sending a key, sending a password,
and so on.
When the lock is added, the adder becomes the administrator of
the lock. At the same time, the lock cannot enter the setup mode
by touching the keyboard. This lock can only be re-added after
the current administrator has deleted the lock. The operation of
deleting the lock needs to be done by Bluetooth beside the lock.
2.1 Lock adding
as long as the lock keyboard is touched. The lock that has been
added needs to be deleted on the App rst.
The App supports multiple types of lock, including door locks,
padlocks, safe locks, smart lock cylinders, parking locks and
bicycle locks. When adding a device, you must rstly select the
lock type.
The lock needs to be added to the app after entering the setting
mode. A lock that has not been added will enter the setting mode
The initialization data of the lock needs to be uploaded to the
network. The data needs to be uploaded when the network is
available to complete the entire whole adding process.
lock adding
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name the lock here
lock name
Your phone is not connected. Please open the network or
manually upload data after adding a lock.
next step
data uploading
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!
unsuccessful
Make sure the network is ok. Click Upload Data to
manually upload data after adding a lock.
date uploading
2.2 Lock upgrading
User can upgrade the lock hardware on the APP. The upgrade
needs to be done via Bluetooth next to the lock. When the
upgrade is successful, the original key, password, IC card and
ngerprint can continue to be used.
2.3 Error diagnosis and time calibration
Error diagnosis aims to help analyse the system problems. It needs
to be done via Bluetooth beside the lock. If there is a gateway, the
clock will be calibrated rstly through the gateway.
If there is no gateway, it needs to be calibrated by the mobile
phone Bluetooth.
lock type
A&AT 16:59
nearby lock
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lock upgrading
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upgrading
75%
The lock upgrading takes a while,
please be patient.
lock upgrading
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restoring
restore the passcode
Troubleshooting
A&AT 16:59
Please do this at the prompt of the customer
service staff. W hen operating, t he phone
should be next to the lock.
start
lock clock
A&AT 16:59
calibrate the time
2018.01.03 16:04:29
2.4 Authorized administrator
Only the administrator can authorize the key. When the authorization
is successful, the authorized key is consistent with the administrator's
interface. He can send keys to others, send passwords and more.

8
3. Key management
However, the authorized administrator can no longer authorize
others.
After the administrator successfully adds the lock, he owns the
highest administrative rights to the lock. He can send keys to
others. Meanwhile he can increase the key management that is
about to expire.
Click the type of lock it will show the time-limited ekey, one-time
ekey and permanent ekey.
Time-limited ekey: The ekey is valid for the specied time
Permanent ekey: The ekey can be used permanently.
One-time ekey: the ekey will be automatically deleted once it has
been used.
send the ekey
A&AT 16:59
type time-limited
account regristration account
名称 给该钥匙命名
生效时间 2018.04.08 15:46
失效时间
允许远程开锁
2018.04.08 16:46
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lock type
time-limited key
permanent key
single key
cancel
A&AT 16:59
xxxx community
send keys end passcodea ttendancek ey management
passcode managementc ard management Bracelet managementf ingerprint management
settingsrecord
send the ekey
A&AT 16:59
typet ime-limited
account regristration account
name name the key
beginning time2 018.04.08 15:46
deadline
Allow remote unlocking
2018.04.08 16:46
send
3.2 Deadline warning
System will show two colors for deadline warning. The yellow
means close to expiring and the red means it has expired.
choose the lock type
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user management Expiring
A&AT 16:59
Expiring
A&AT 16:59
Apartment 01
Apartment 01
Apartment 01
Marry
Cindy
Mandy
Mark
Marry
Mike
Mike
John
John
Apartment 01
Apartment 01
Apartment 01
Parking lock
Ofce lock
Delete
3.3 Search lock record
4. Passcode management
4.1 Permanent passcode
The administrator can query the unlock record of each key.
After inputting the passcode on the keyboard of the lock,
press the unlock button to unlock. Passcodes are classied into
permanent, time-limited, one-time, empty, loop, custom, etc.
The permanent passcode must
be used within 24 hours after
it is generated, otherwise it will
automatically expire.
xxxxxxxxxxx
A&AT 16:59
send passcode
A&AT 16:59
permanent
generate a passcode
repair singlec lear cyclic
Password needs to be activated within 24 hours
3.1 Key management
The manager can delete ekey, reset ekey, send and adjust the
ekey, meanwhile he can search the lock record.
A&AT 16:59
key management
single Pending reception
Pending reception
clear
restore
send
A&AT 16:59
key management
single Pending reception
Pending reception
t
e
4.2 Time-limited passcode
The time-limited passcode can own an expiration date, which is a
minimum of one hour and a maximum of three years.
send passcode
A&AT 16:59
permanent
beginning time
deadline
2017.08.14 10:00
2017.08.14 10:00
generate a passcode
repair singlec lear cyclic
Password needs to be activated within 24 hours
If the validity period is within one year, the time can be accurate
to the hour; if the validity period is more than one year, the
accuracy is month.
When the time-limited passcode is valid, it should be used within
24 hours, otherwise, it will automatically expire.
Key details
A&AT 16:59
Cindy
Key details
A&AT 16:59

9
4.3 One-time passcode
4.4 Clear code
4.5 Cyclic passcode
One-time passcode can only be
used for one time, and which is
available for 6 hours.
Clear code is used to delete all the
passcodes the lock has set, and
which is available for 24 hours.
The cyclic password can be reused
within a specified time period,
including daily type, weekday
type, weekend type and more.
send passcode
A&AT 16:59
permanent
generate a passcode
repair single clear cyclic
The password is valid for 6 hours and can only be used once.
send passcode
A&AT 16:59
permanent
generate a passcode
repair single clear cyclic
Passwords that are valid for 24 hours can invalidate all used passwords
send passcode
A&AT 16:59
permanent
Cyclic mode
beginning time
working day
10:00
deadline 11:00
generate a passcode
repair singlec lear cyclic
Password needs to be activated within 24 hours
4.6 Custom passcode
User can set any passcodes and
validity period he wants. send passcode
A&AT 16:59
repair
generate a passcode
singlec lear cyclic customize
the way to generate passcode: 1. Bluetooth by mobile phone
next to the lock to generate ; 2. Remotely generate through
the gateway
beginning time
deadline
2017.08.14 10:00
2017.08.14 10:00
4.7 Passcode sharing
The system add new communication
ways of Facebook Messenger and
Whatsapp to help users share the
passcode.
5. Card management
4.8 Passcode management
You need to add the IC card rst. The whole process needs to be
done via the app beside the lock. The validity period of the IC card
can be set, either permanent or time-limited.
All IC cards can be queried and managed through the IC card
management module. The remote card issuance function is
displayed in the case of a gateway. If there is no gateway, the
item is hidden.
All generated passcodes can be viewed and managed in the
password management module. This includes the right of
changing the password, deleting the password, resetting the
password, and unlocking the password.
IC card adding
A&AT 16:59
permanent
settings
input the name
name
2017.08.14 15:49
2017.08.14 15:49
Effective time
End Time
next step
Password
A&AT 16:59
60792956
2017.08.14 07:00 permanent
50631846
2017.08.11 16:00 permanent
41627512
2017.08.03 10:00 permanent
111222
2017.07.28 09:00 permanent
Tony
A&AT 16:59
receiver Tony
sender Michael
time
record
2017.08.11 16:30
IC card
A&AT 16:59
Paul 1655453906
2017.07.26 18:11 permanent
Mary
2017.07.28 09:29 permanent
2334807796
张三
A&AT 16:59
remove the car d
add the car d
Send card remotel y
6. Fingerprint management
Fingerprint management is similar to IC card management. After
adding a ngerprint, you can use the ngerprint to unlock the door.
•Unlock by APP
Click the round button at the top of
the page to unlock the door. Since
the Bluetooth signal has a certain
coverage, please use the APP within
the certain area.
7. Unlock via Bluetooth
App User can lock the door via Bluetooth and also can send the
Bluetooth ekey to anyone.
lock management
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XXX apartment
send ekey send passcode attendance ekey
management
passcode
management
card
manangement
Bracelet
management
fingerprint
management
settingsrecord
lock management
A&AT 16:59
XXX apartment
send ekey send passcode attendance
passcode
management
card
manangement
Bracelet
management
settingsrecord
8. Passage mode
In the main interface of the app, select the passage mode in the
settings, and the date of the passage mode can be set, and the
start time and end time of the passage mode can also be set.
After the passage mode is activated, everyone can directly unlock
the door without any access permission. The passage mode can
be turned off by clicking again.
Settings
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Lock Namer oom 08
Lock Group Ungrouped
Admin passcode
Lock Clock
Auto Lock Unknown
Passage mode off
Lock Sound
Unlock Remotely On
Diagnosis
Read Operation Records
Passage mode
A&AT 16:59
Passage Mode
During the specific time period, the lock will
remain open until it is manually closed
At These Days
All Hours
Start Time
End Time
Sun Mon Tue Wed Thu Fri Sat

10
9. Attendance management
The APP is access control, which can be used for company
attendance management. The app contains functions of employee
management, attendance statistics and so on.
All 3.0 door locks have attendance functions. The normal door
lock attendance function is turned off by default. The user can
turn it on or off in the lock settings.
9.1 Attendance setting
Working Hours Setting:
Set the time of on or off duty. Judging late and leave early is
based on these two data.
Workdays Setting:
Set which days of the week are workdays. There are two
ways to set it up: customization and one-two-day weekend.
Customization means that you can optionally set which days of
the week are workdays. One-two-day weekend means that one-
day weekend and two-day weekend rotate weekly.
Holidays Setting:
Set which days in the year are holidays. For example, one workday
was set to be a holiday, if you do not clock in that day, it will not
be treated as no clock in.
Attendance Statistics:
You can check the daily attendance of all staff. And the records
can be sorted according to the time clocked. Late, leave early and
no clock-in can be identied in three different colors.
Check Attendance:
Select an employee to check the attendance of the employee for
each month. Slide left and right to switch months. At the bottom
of the page, there is the statistics of the number of late, leave
early, and no clock in this month.
Set Attribute:
The attendance function has a number of attributes that can
be set, including company name, department, working hours,
workdays, and holidays.
10.1 User management
10. System setting
The user name and phone number can be seen in the user list.
Click the customer you want to view to get the door lock
information.
In the system settings, it includes touch
unlock switch, group management,
gateway management, security settings,
reminder, transfer smart lock and so on.
Touch unlock setting determines
whether you can open the door by
touching the lock.
user management
A&AT 16:59
Zhang san
13666666666
Li si
13888888888
Wang wu
18888888888
Zhang san
A&AT 16:59
keys
XXXX room 101
permanent
xxxx room 28
2017/8/10-2018-8/9
XXXX room 1028
2017/5/5-2018-5/4
XXX room 028
2017/5/5-2018-5/4
Not active
Frozen
system settings
A&AT 16:59
choose the lock clear
A&AT 16:59
s301_c583ee
reciver
A&AT 16:59
user
room master
account input the account
The lock will be transferred to the account you entered and
you will lose management rights
next
Transfer confirmation
A&AT 16:59
xxx
The verification code has been sent to [email protected]
apartment
[email protected]
10.4 Lock recycling station
If the lock is damaged and
cannot be deleted, the lock can
be deleted by moving it into the
recycling station.
10.2 Key groups management
In the case of a large number
of keys, you can use group
management module.
group management
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group 1
group 2
+
10.3 Transfer admin rights
The administrator can transfer the lock to other users or to the
apartment (Room Master user). Only the account that manages
the lock has the right to transfer the lock.
After inputting the account, you will receive a verication code.
Filling in the correct number, you will transfer successfully.
The account of the apartment transfer receive must be the
administrator account.
10.5 Customer service
10.6 About
The user can consult and give feedback through the AI customer
service
In this module you can check the app version number.
Customer service
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normal problems
A&AT 16:59
A&AT 16:59
xxx apartment
attendances ettingsrecord
key key settings
A&AT 16:59
clock
Troubleshooting
sender
attendance
unlock warning
delete