Medicomp TelePatch User manual

TelePatch Monitoring System
Patient Guide
Most Advanced & Convenient Ambulatory Cardiac Monitoring
PATIENT
GUIDE

Universal Pendant HandsetCharging Cable
Battery Charger
Find Electrode Patches Inside the Box.
Additional Battery
ESPAÑOL
www.medicompinc.com/es/GuiaTelePatch
For Reference Videos, Visit:
www.medicompinc.com/TelePatchGuide
Encuentra Esta Guía en Español
VIDEO
Inside the Box
2

Welcome To TelePatch
The most advanced heart monitoring system
Your doctor has prescribed an ambulatory cardiac monitoring
study using the Medicomp TelePatch Monitor.
This guide will walk you through hooking up the monitor, using it during
daily activities, recording symptoms when they occur, and returning
the monitor at the end of the study. This study will monitor your heart’s
electrical activity and record any heart irregularities, called arrhythmias.
Your doctor will review and interpret the results of this study.
ECG recordings are sent to Medicomp, where highly trained
Certied Cardiac Technicians analyze your ECG data and create
reports for your doctor. You should wear the monitor and go about
your normal daily activities; you can even shower with the patch. If
at any point you feel a symptom or irregular heartbeat, just press
the Symptom button either on the Pendant or the Handset. It is a
simple process and should not interfere with your daily activities.
Begin wearing your monitor immediately, and you will wear the
monitor 24-hours a day for the length of your prescribed test. The
instructions included in this Patient Guide will guide you on how
to use the monitor. At the end of the study, take the device off and
follow the instructions for promptly returning it.
If you have questions after reviewing this guide, please contact
Medicomp at 877-996-5553.
3

Table of Contents
Inside the Box 2
Welcome To TelePatch 3
TelePatch Monitoring Kit Contents 5
Preparing Your Skin 6
Putting the Device On 7
Starting Your Study 8
Starting the Handset 9
Lighting and Sound Guide 10
Replacing Electrode Patch 11
Battery Changing & Charging 12
Showering and Drying 13
Do’s and Don’ts 14
Making a Symptom Recording 15
Troubleshooting 16
Connecting the Monitor to Wi-Fi 18
Procedure Ending Instructions 19
Returning the Monitor Kit 20
4

TelePatch Monitoring Kit Contents
Universal PendantHandset
Battery Charger,
Charging Cable and Plug
Battery
Electrode Patch
X 4
X 2
5

Preparing Your Skin
The location for the Patch is just left of the center of the chest, as
highlighted. All of the materials used in Medicomp products and
patches are latex-free and hypoallergenic. The Protective Skin
Pad is included in the Patch packaging. If you have known skin
sensitivities, please contact your physician.
!
Find Location Wash with Plain Soap (No
Lotion/Oil), Shave (if needed)
and Dry
Wipe Location with
Protective Skin Pad
Dry 60 Seconds
6
1
3
2
4

Putting the Device On
!
Align Patch in center of chest and avoid shoulder fold as shown.
Take care not to insert the Pendant upside down. Be sure the slightly
curved end of the Pendant — the end at the bottom below the Power
Button — is ush against the matching beveled part of the Cradle.
Insert Battery Insert Pendant Peel Backing
Adhere to Chest Remove Tabs Do Not Move Patch
Over to Shoulder Area
7
5
8
6 7
9

Starting Your Study
Conrm the Green light is ashing SLOWLY. The GREEN light indicates
the Pendant is on and monitoring but is not communicating to the
Handset. The Pendant communicates to the Handset when the Handset
is powered on and in close proximity (6-10 feet) to the Pendant.
When Electrode Patch is Attached
in the Proper Position on the Chest
Power ON the
Universal Pendant Green Light Flashes
Every 4 Seconds
!
Flashing Light
8
12

Cardiac Monitor
Cardiac Monitor
Patient Preparation
Procedure Setup
Starting the Handset
Tap Accept Settings on the
Procedure Setup Screen
When the Screen Displays
the Symptom Button Your
Procedure is Running
Once the Handset is powered on and has connected to the Pendant
the Pendant light will ash BLUE slowly indicating the Pendant is
monitoring and communicating to the Handset properly.
!9
Turn On the Handset by
Pressing the Power Key.
When the Medicomp Screen
Appears, Tap Start Procedure
1
3 4
Follow All Patient Preparation
Steps Detailed on Pages 6, 7,
and 8, and Tap Ok
2

BLUE
Flashing Light
Monitoring is Good,
and communicating
with the Handset.
GREEN
Flashing Light
Monitoring is Good
but not communicating
with the Handset.
ORANGE
Flashing Light
Change battery
Lighting and Sound Guide
Power On
Monitoring - Good
Check Pendant
Power Off
Symptom Press
Change Battery
Flashing Light
!
10

Replacing Electrode Patch
You should have enough supplies in your Kit to last through the
end of your Study.
Remove Patch
Wipe Location
with Protective
Skin Pad
Remove Pendant
Insert Pendant
Discard Patch
Only
Place on Chest
and Ensure
Pendant is ON
Replace every 7 daysReplace every 7 days
!
6
3
5
2
4
1
11

Charging
Charged
Battery Changing & Charging
Power Off
Insert and Ensure
Pendant is ON
Check Lights
Low Battery
Connect Cord
to Charger and
Electrical Outlet
Charged Battery and
Monitoring
Remove Battery
from Pendant
Add Battery
to Pendant
Add Battery
to Charger
1
2 3 4
5 6 7
Flashing Light
12

New!
Showering and Drying
The Pendant is water-resistant, but the accessories are not. Please
take precautions to prevent the charger and cord from getting wet.
If Patch is loose, press down on inside of Cradle and all around edges.
Do Not Submerge
Remove Pendant Wear in Shower
Dry Inside Cradle
Press on Patch &
Inside the Cradle
If Patch is Loose,
Replace It
After Shower,
Remove Pendant
Insert Pendant
and Ensure
Pendant is ON
Dry the Pendant
Front and Back
OR
!
1 2
543
13

Do’s and Don’ts
Do Not Submerge
Do Not Move Patch
Over to Shoulder Area
Dry Pendant and Patch
Return Promptly -
Leave Kit for Mail
Carrier to Pick Up in
any USPS Mailbox
Fully Insert in Cradle
Do Not Discard Pendant
Turn Off Before
Changing Battery
Keep Near Handset
Wear Day and Night
14

Cardiac Monitor
Audio Diary
Select Diary Options
Making a Symptom Recording
Remember: Whenever you experience a symptom, press the
Symptom button on the Pendant or the Handset, and record what
you were feeling and doing.
!
When You Experience
a Symptom, Press the
Symptom Button on
Pendant or Handset
Tap Manual and From the Three
Drop-down Menus, Select Your
Symptoms, Location and Activity.
Tap Save When Finished.
Press Manual or Audio to
Record Symptom Details
Tap Audio and Speak Clearly
Into the Handset Microphone
and Describe Your Symptoms,
Location and Activity.
Tap Done When Finished.
1
2
15

Troubleshooting
This process solves the most common issues. If by doing the
troubleshooting process you don’t solve your problem, please visit
https://medicompinc.com/troubleshooting
!
Tap Yes and
Wait Until the
User Requested
Shutdown Appears
Press and Hold
POWER OFF
on the Handset
Display
Turn Off and
Remove Pendant
Tap Power Off Wipe Inside of
Cradle Connections
and Pendant
Connection Pins
Press and Hold
the Power Button
on the Side of the
Handset
Text highlighted in YELLOW on the Handset are Action Messages and require
your attention. Please follow these simple instructions to return to full monitoring.
21
54
3
6
16

3 mins
If you are unable to resolve an issue and for help with other yellow
banner messages, call Medicomp at 877-996-5553
!
Replace Pendant and
Turn On
Ensure Patch is Secure to
Chest by Using Finger to
Press Inside of Cradle and
Rest of Patch Against Chest
Wait 3 Minutes
Turn On Handset
7
9
8
10
17

Connecting the Monitor to Wi-Fi
Your Heart Monitor will automatically connect to a cellular
network, however, if you choose to connect your monitor to a Wi-Fi
network, it will help ensure the data collected is quickly transmitted
to our cardiac monitoring centers.
!
Tap the Wi-Fi Symbol at
the Top of the Home Screen
on Medicomp’s Phone
Toggle the Wi-Fi Switch
to the “On” Position and
Select Your Network
Read and Accept the
Terms of Use
Enter Your Password,
Press Connect, and
Verify Your Connection
1
3
2
4
18

Procedure Ending Instructions
Remove PendantRemove Patch with
Pendant from Chest
Insert All Contents / Unused
Supplies Back into the Box
Close and Seal the Box
Discard Patch Only
Promptly Leave for Mail
Carrier in Any USPS Mailbox
1 2
3 4
5 6
19

800-23-HEART
www.medicompinc.com
[email protected]
Returning the Monitor Kit
Return your Kit promptly so your doctor can nalize your study.
Unreturned devices could slow delivery to your doctor, result in a bill
for the unreturned equipment, and delay helping the next patient.
Leave for mail carrier in any
USPS mailbox.
Please take a moment to ll out the survey on
medicompinc.com/survey/. Your input will help us provide
patients, like yourself, the best possible experience.
QSG0000724-01