Medicomp TelePatch User manual

The Most Advanced
& Convenient Ambulatory
Cardiac Monitoring System
Patient Guide
TelePatch™
Monitoring
System

Universal Pendant HandsetCharging Cable
Battery Charger
Find Electrode Patches Inside the Box.
Additional Battery
Inside the Box
Encuentra Esta Guía en Español
ReactDx.com/es/GuiaTelePatch1-1
ESPAÑOL

1
Table of Contents
Welcome To TelePatch .................................... 2
TelePatch Monitoring Kit Contents ................3
Preparing Your Skin............................................4
Putting the Device On ...................................... 5
Starting Your Study............................................ 6
Lighting and Sound Guide .............................. 8
Replacing Electrode Patch .............................. 9
Battery Changing & Charging .......................10
Making a Symptom Recording.......................11
Do’s and Don’ts .................................................12
Connecting the Monitor to Wi-Fi ..................13
Troubleshooting ................................................14
Procedure Ending Instructions......................16
Returning the Monitor Kit..............Back Cover
To view ReactDx’s Notice of Privacy Practices,
Patient Rights and Responsibilities, and Assignment
of Benefits/Patient Consent, please visit
www.ReactDx.com/Notices. If you would like
a written copy, please call [phone].

2
Welcome To TelePatch
The most advanced heart monitoring system
Your doctor has prescribed an ambulatory cardiac monitoring study
using the ReactDx TelePatch Monitor.
This guide will walk you through hooking up the monitor, using it during
daily activities, recording symptoms when they occur, and returning
the monitor at the end of the study. This study will monitor your heart’s
electrical activity and record any heart irregularities, called arrhythmias.
Your doctor will review and interpret the results of this study.
ECG recordings are sent to ReactDx, where highly trained Certified
Cardiac Technicians analyze your ECG data and create reports for your
doctor. You should wear the monitor and go about your normal daily
activities; you can even shower with the Patch. If at any point you feel
a symptom or irregular heartbeat, just press the Symptom button either
on the Pendant or the Handset. It is a simple process and should not
interfere with your daily activities.
Begin wearing your monitor immediately, and you will wear the monitor
24-hours a day for the length of your prescribed test. The instructions
included in this Patient Guide will guide you on how to use the monitor.
At the end of the study, take the device o and follow the instructions
for promptly returning it.
If you have questions after reviewing this guide,
please contact ReactDx at [phone].

3
TelePatch Monitoring Kit Contents
Universal PendantHandset
Battery Charger,
Charging Cable and Plug
Battery(ies)
Electrode Patch(es)

4
Preparing Your Skin
The location for the Patch is just left of the center of the chest, as
highlighted. All of the materials used are latex-free. If you have
known skin sensitivities, please contact your physician.
!
Find Location Wash with Plain Soap
(No Lotion/Oil), Shave
(if needed) and Dry
Wipe Location with
Skin Prep Pad
Dry 60 Seconds
1
3
2
4

Remove white
outer ring.
9
5
Putting the Device On
Align the Patch in the center of your chest. Avoid your shoulder fold.
Take care not to insert the Pendant upside down. Be sure the slightly
curved end of the Pendant — the end at the bottom below the Power
Button — is flush against the matching beveled part of the Cradle.
!
Insert Battery
Adhere to Chest
Insert Pendant
Insert Top of Pendant,
then Press Down on
the Bottom
Peel Backing
Do Not Move Patch
Over to Shoulder Area
5
8
6 7

6
Starting Your Study
Flashing Light
Confirm the Green light is flashing SLOWLY. The GREEN light indicates
the Pendant is on and monitoring but is not communicating to the
Handset. The Pendant communicates to the Handset when the
Handset is powered on and in close proximity (6-10 feet) to the Pendant.
!
Green Light Flashes
Every 4 Seconds
When the Electrode
Patch is Attached in
the Proper Position
on the Chest
1 2
Confirm the Pendant is ON.
If it is not, press the power
button to turn it on.

7
Once the Handset is powered on and has connected to the Pendant
the Pendant light will slowly flash BLUE indicating the Pendant is
monitoring and communicating to the Handset properly.
!
Cardiac Monitor
Welcome! Please turn the
Pendant on and make sure
it stays near this Handset
throughout the procedure.
3:37 PM
October 1, 2022
STA RT
PROCEDURE
96%
Patient Age Verification
AdultPatient Setting
ACCEPT AND
STA RT CANCEL
Choose a patient setting for your
monitoring study (Adult or Pediatric).
Cardiac Monitor
Cardiac Monitor
96%
Select Your Pendant
REFRESH LIST CONFIRM
Select the MAC Address from the
side of the Pendant and press
Confirm.
Not listed? Ensure the Pendant is
On and press Refresh List.
25:24:08:99:7C:33
70:B3:10:27:D1:0D
Cardiac Monitor
96%
Turn On the Handset by
Pressing the Power Key.
Tap Start Procedure.
Select your Pendant’s
MAC Address located on
the sticker on the side of
your box. Tap Confirm.
Select Adult or Pediatric
for the Patient Setting.
Tap Accept and Start.
Your Procedure is Running
when the Symptom Button
Appears.
3
5
4
6

8
BLUE
Flashing Light
Monitoring is Good,
and communicating
with the Handset.
GREEN
Flashing Light
Monitoring is Good
but not communicating
with the Handset.
ORANGE
Flashing Light
Change battery
Lighting and Sound Guide
Power ON
Monitoring - Good
Check Pendant
Power OFF
Symptom Press
Change Battery
!
Flashing Light

9
Replacing Electrode Patch
Replace every 7 daysReplace every 7 days
Once the Handset is powered on and has connected to the Pendant
the Pendant light will flash BLUE slowly indicating the Pendant is
monitoring and communicating to the Handset properly.
!
Wipe Location with
Skin Prep Pad
Remove Pendant
Insert Pendant Place on Chest
and Ensure
Pendant is ON
Discard Patch
Only
4
2
5 6
3
Remove Patch
1

10
Battery Changing & Charging
Low BatteryCharged Battery and
Monitoring
Flashing Light
Remove Battery
from Pendant
Add Battery
to Charger
Add Battery
to Pendant
Connect Cord
to Charger and
Electrical Outlet
Insert and Ensure
Pendant is ON
Check Lights
2
5
3
6
4
7
Power O
1

11
Making a Symptom Recording
Select Diary Options
Audio Diary
Audio Diary
Speak clearly into the
smartphone handset and
describe your symptoms,
location, and activity.
Press ‘Save’ to save the
information of ‘Cancel to discard it.
Speak Now
CANCELSAVE

Tap Manual and Select Your
Symptoms, Location and Activity
From the Three Drop-Down
Menus. Tap Save When Finished.
Tap Audio. Speak Clearly Into
the Handset Microphone,
Describing Your Symptoms,
Location, and Activity. Tap Done
When Finished Recording.
Remember: When you experience a symptom, press the
Symptom button on the Pendant or the Handset and record
what you were feeling and doing.
!
When You Experience
a Symptom, Press the
Symptom Button on
Pendant or Handset.
Press Manual or Audio
to Record Symptom
Details.
1
2

12
Do’s and Don’ts
Fully Insert in CradleWear Day and Night
Turn O Before
Changing Battery
Keep Near Handset
Dry Pendant and Patch
Return Promptly–
Leave Kit for Mail
Carrier to Pick Up in
any USPS Mailbox
Do Not Submerge
Do Not Move Patch
Over to Shoulder Area
Do Not Discard Pendant

13
Connecting the Monitor to Wi-Fi
Your Heart Monitor will automatically connect to a cellular network,
however, if you choose to connect your monitor to a Wi-Fi network,
it will help ensure the data collected is quickly transmitted to our
cardiac monitoring centers.
!
Tap the Wi-Fi Symbol at the
Top of the Home Screen.
Read and Accept the
Terms of Use.
Select Your Network. Enter Your Wi-Fi Password,
Press Enter, and Verify Your
Connection.
1
3
2
4

14
Troubleshooting
Ensure Patch is Secure to
Chest by Using Finger to
Press Inside of Cradle and
Rest of Patch Against Chest
Cardiac Monitor
96%
Text with a yellow cauon icon on the Handset is an Acon Message
that requires your aenon. Follow these simple instrucons to return
to full monitoring.
This process solves the most common issues. If completing this
troubleshooting process doesn’t resolve the issue, please
visit www.ReactDx.com/troubleshooting
!
Tap Power O.
Turn O and
Remove Pendant. 4
2
3
Press and Hold the Power
Button on the side of the
Handset.
1

15
If you are unable to resolve an issue or if you need assistance with
other error messages, call ReactDx at [phone] or chat
with us online at www.ReactDx.com.
!
Replace Pendant and
Turn ON
Turn ON Handset
Wait 3 Minutes
87
65 Wipe Inside of Cradle
Connections and Pendant
Connection Pins with an
alcohol wipe.

16
Procedure Ending Instructions
Remove Patch with Pendant
from Chest
1
Insert All Contents / Unused
Supplies Back into the Box
Remove Pendant
Promptly Leave for Mail
Carrier in Any USPS Mailbox
Discard Patch Only
Close and Seal the Box
4
2
6
3
5

17
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Returning the Monitor Kit
Return your Kit promptly so your
doctor can finalize your study.
Unreturned devices could
slow delivery to
your doctor,
result in a bill
for the unreturned
equipment, and delay
helping the next patient.
Leave for mail carrier in any USPS mailbox.
QSG0000726-01
Remember to return the Kit immediately after the procedure
is complete to help your physician finish your test. Unreturned
devices may result in a bill of up to $2000 to replace the device.
Please take a moment to fill out our patient
survey at www.ReactDx.com/survey. Your
input will help us provide patients, like
yourself, the best possible experience.
[phone] • www.ReactDx.com • [e-mail]
©2023 Medicomp, Inc. dba ReactDx
Medicomp, Inc.
dba ReactDx has earned
the Joint Commission’s
Gold Seal of Approval .