Medion AKOYA User manual

Instruction Manual
29.5 cm / 11.6“ Multimode Touch Notebook
MEDION®AKOYA®

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Table of Contents
1. About these Instructions............................................................................. 5
1.1. Symbols and Keywords used in these Instructions.................................... 5
1.2. Proper Use ................................................................................................................. 6
1.3. Declaration of Conformity................................................................................... 6
2. Safety Instructions....................................................................................... 7
2.1. Disclaimer - Children and Persons with Reduced Abilities......................7
2.2. Operational Safety.................................................................................................. 7
2.3. Never Carry Out Repairs Yourself ..................................................................... 9
2.4. Data Backup.............................................................................................................. 9
2.5. Setup Location (in Notebook Mode) ............................................................... 9
2.6. Environmental Requirements ..........................................................................10
2.7. Ergonomics .............................................................................................................11
2.8. Connecting..............................................................................................................12
2.9. Cabling......................................................................................................................13
2.10. How to Operate the Touchpad.........................................................................14
2.11. Notes on the built in batteries .........................................................................15
2.12. Protecting the display ........................................................................................16
3. Included with your Notebook................................................................... 16
4. Views........................................................................................................... 17
4.1. Open Notebook.....................................................................................................17
4.2. Right Hand Side.....................................................................................................18
4.3. Top View of the Tablet Unit ...............................................................................18
4.4. Bottom View of the Tablet Unit........................................................................19
5. About this Device....................................................................................... 19
5.1. Notebook Mode ....................................................................................................19
5.2. Tablet Mode............................................................................................................19
6. Preparation for Starting Up ...................................................................... 20
7. Power Supply ............................................................................................. 21
7.1. On/Off Switch.........................................................................................................21
7.2. Mains Power ...........................................................................................................21
7.3. Battery Mode..........................................................................................................23
7.4. Power Management (Power Options)...........................................................24
8. Display ........................................................................................................ 26
8.1. Opening and Closing the Display...................................................................26
8.2. Touchscreen............................................................................................................26
8.3. Screen Resolution.................................................................................................28
8.4. Appearance and Customisation......................................................................29
8.5. Connecting an External Monitor.....................................................................30

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9. Data Input................................................................................................... 31
9.1. Keyboard..................................................................................................................31
9.2. Touchpad.................................................................................................................33
10. Hard Drives................................................................................................. 34
11. Sound System............................................................................................. 35
11.1. Pre-installed Dolby Profiles (optional) ..........................................................35
11.2. External Audio Connections.............................................................................35
12. Network Operation.................................................................................... 37
12.1. What is a Network? ..............................................................................................37
12.2. Wi Fi (Wireless Network).....................................................................................37
12.3. Bluetooth.................................................................................................................38
12.4. Flight Mode.............................................................................................................39
13. Card Reader................................................................................................ 39
13.1. Inserting a Memory Card ...................................................................................39
14. USB Port...................................................................................................... 40
15. Securing Your Notebook ........................................................................... 40
15.1. Password Setting (Power on)............................................................................40
16. Software ..................................................................................................... 41
16.1. Getting to Know Windows®8............................................................................41
16.2. Windows Activation.............................................................................................41
16.3. Windows®8 – What’s New .................................................................................42
16.4. Overview..................................................................................................................44
16.5. Linking a User Account to a LiveID.................................................................45
16.6. Windows®8 Start Screen....................................................................................46
16.7. Windows®8 Desktop ...........................................................................................47
16.8. Using the Search Function ................................................................................51
16.9. Windows®8 Power On/Off Functions............................................................52
16.10. Control Panel Settings.........................................................................................52
16.11. How to refresh or reset your device ..............................................................53
16.12. UEFI Firmware Configuration ...........................................................................54
16.13. Windows®8 – Help and Support .....................................................................54
17. FAQ – Frequently Asked Questions .......................................................... 55
18. Customer Service....................................................................................... 56
18.1. What To Do In Case of Hardware Problems ................................................56
18.2. Faults and Possible Causes................................................................................56
18.3. Do You Need More Help?...................................................................................57
18.4. Driver Support .......................................................................................................57
18.5. Transport..................................................................................................................57
18.6. Maintenance...........................................................................................................58
19. Upgrading/Modifying and Repair............................................................ 58
19.1. Notes for Service Technicians...........................................................................59

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20. Recycling and Disposal.............................................................................. 59
21. European EN 9241-307 Class II Standard................................................. 60
21.1. FCC Compliance Statement ..............................................................................62
22. Legal Notice................................................................................................ 62
23. Index ........................................................................................................... 63

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Personal Information
Please append the following to your proof of ownership:
Serial number ................................................
Date of purchase ................................................
Place of purchase ................................................
You will find the serial number on the rear of the Notebook. Where applicable, also
copy the number on your warranty documents.
Target Group
This operating manual is intended to be read by both first time and experienced
users. Regardless of any possible professional use, this Notebook is designed for use
in a private household. The entire family will be able to enjoy the wide variety of
applications it offers.
Quality
All components are carefully selected with close attention to functionality, ease of
use, safety and reliability. MEDION’s balanced hardware/software concepts allows us
to offer you a state of the art Notebook that you can enjoy for work or at play.
Trademarks: MS DOS®and Windows®8 are registered trademarks of the Microsoft®
corporation. Intel, the Intel Logo, Intel Inside, Intel Core, Notebook, and Core Inside
are trademarks of Intel Corporation in the U.S. and/or other countries.
®, the HDMI logo and the name High Definition Multimedia Interface are
registered trademarks of HDMI Licensing LLC.
Other trademarks are the property of their respective owners.

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1. About these Instructions
Before using the device for the first time, please read these operating
instructions carefully, paying special attention to the safety notices.
This device should only be used as designated and as described in these
instructions.
Please keep these instructions in a safe place for future reference.
Always include these instructions if passing the device on.
1.1. Symbols and Keywords used in these
Instructions
DANGER!
Warning of immediate risk of fatal injury!
WARNING!
Warning: possible mortal danger and/or serious
irreversible injuries!
CAUTION!
Warning: possible light or moderate injuries!
CAUTION!
Please follow the guidelines to avoid property
damage.
PLEASE NOTE!
Additional information on using the device.
PLEASE NOTE!
Please follow the guidelines in the operating instructions.
WARNING!
Warning: danger of electric shock!
WARNING!
Warning: danger due to excessive volume!
• Bullet point/information on operating steps and results
Tasks to be performed

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1.2. Proper Use
This device is designed for the use, management and editing of electronic
documents and multimedia content, as well as for digital communication. The
device is intended for private use only and not for industrial/commercial use.
Please note that we shall not be liable in cases of improper use:
• Do not modify the device without our consent and do not use any auxiliary
equipment which we have not approved or supplied.
• Use only spare parts and accessories which we have supplied or approved.
• Follow all the instructions in these operating instructions, especially the safety
information. Any other use is deemed improper and can cause personal injury or
damage to the product.
• Do not use the device in areas where there is a risk of explosion. This includes
e.g. tank farms, fuel storage depots or areas in which solvents are processed.It is
also not permitted to use this device in those areas where the air is polluted with
fine particles (e.g. flour dust or sawdust).
• Do not use the device in extreme environmental conditions.
1.3. Declaration of Conformity
This device is supplied with the following wireless features:
• Wi Fi
• Bluetooth
Use is only permitted inside buildings in all EU countries due to the 5 GHz
frequency band of the inbuilt Wireless LAN solution.
Medion AG hereby declares that this product conforms to the following European
requirements:
• R&TTE Directive 1999/5/EC
• Ecodesign Directive 2009/125/EC
• RoHS Directive 2011/65/EU
Full declarations of conformity are available at www.medion.com/conformity.

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2. Safety Instructions
2.1. Disclaimer - Children and Persons with
Reduced Abilities
• This device is not intended for use by people (including
children) with reduced physical, sensory or mental abilities or
for those without experience and/or knowledge, unless they
are supervised by a person responsible for their safety or they
have been instructed in its use.
• Children should use this device under the supervision of
adults.
• Keep the device and its accessories out of the reach of
children.
DANGER!
Keep plastic packaging out of the reach of children.
There is a risk of suffocation.
2.2. Operational Safety
Please read this section carefully and follow all instructions
given. The instructions will help you to operate the Notebook
reliably and increase its service life.
• Never open the housing of the Notebook, battery or mains
adapter! This could result in an electric shock or even ignite a
fire which will damage your Notebook.
• Do not insert anything into the Notebook through the slots
and openings. This could result in an electric shock or even
ignite a fire which will damage your Notebook.
• The slots and openings on the Notebook are for ventilation
purposes. Do not cover these openings as this could cause
the device to overheat.
• The Notebook is not intended for use by companies in the
heavy industry sector.
• To avoid damage from lightning strikes, do not operate the
Notebook during thunderstorms.

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• Do not place any objects on top of the Notebook and do not
exert pressure on the display. Otherwise, there is a risk that
the display may break.
• If the screen breaks, there is a danger of injury. If this happens,
pick up the shattered pieces wearing protective gloves and
send them to your service centre for professional disposal.
Finally, wash your hands with soap, as the pieces may have
been contaminated with chemicals.
• Do not fold the display back by an angle of more than
300°. Exceeding this value may damage the housing or the
Notebook. Always hold the display firmly by the middle when
folding it back, adjusting the position and closing it. Failure to
do so may damage the display. Never use force to open the
display.
• To avoid damages to the screen, please do not touch on the
screen with any sharp or pointed object.
• Never lift the laptop up by the display as this could break the
mounting fixtures and the connectors.
• Place the tablet unit carefully and centrally in the mounting
fixtures on the base unit to avoid damage.
• Switch the Notebook off immediately/do not switch the
Notebook on, disconnect the mains plug and contact
customer services if
−the mains adapter or the attached power cable or plug is
burned or damaged. Replace faulty mains cables/mains
adaptors only with original parts. These parts should not
be repaired under any circumstances.

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−the Notebook housing is damaged or liquid has penetrated
into the device. Have the Notebook inspected by the
MEDION customer services. Otherwise, it may not be
possible to operate the Notebook safely. There may be a
risk of electric shock!
If the notebook gets wet,
• do not switch on.
• disconnect the power cable.
• do not switch on until the notebook has dried off completely.
2.3. Never Carry Out Repairs Yourself
WARNING!
Never try to open or repair the device yourself. There
is a risk of electric shock.
• If there is a fault, contact the Medion Service Center or other
suitable specialist workshop.
2.4. Data Backup
CAUTION!
Back up your data on external storage media before
each update. We do not accept any liability for claims
for compensation arising from loss of data or any
consequential loss or damage.
2.5. Setup Location (in Notebook Mode)
• Keep your Notebook and all connected devices away from
moisture and avoid dust, heat and direct sunlight. Non
compliance with these instructions can lead to faults or
damage to the Notebook.
• Do not use the Notebook outdoors because external
elements, such as rain, snow, etc., could damage it.

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• Set up and operate all components on a stable, level and
vibration free surface to prevent the Notebook from falling
down.
• Do not operate the Notebook or power adaptor for long
periods on your lap or any other body part as the heat
dissipation on the underside can result in uncomfortable
overheating.
• In the first few hours of use new devices can give off a typical,
unavoidable but totally harmless smell, which wears off with
time. Ventilate the room regularly to prevent odour build up.
2.6. Environmental Requirements
• The Notebook is most reliably operated at an ambient
temperature between 5° C (+41° F) and 25° C (+77° F) and
at a relative humidity between 20% and 80% (without
condensation).
• When powered off, the Notebook can be stored at
temperatures between 0° C and 60° C (+32° F and 140° F).
• During a thunderstorm, disconnect the mains plug. For extra
safety, we recommend using an overvoltage protection
device to prevent the Notebook from sustaining damage as a
result of power surges or lightning strikes.
• After transporting the Notebook, wait until the device has
reached room temperature before switching it on. Large
changes in temperature or fluctuations in humidity can cause
moisture build up within the Notebook due to condensation.
This can cause an electrical short circuit.
• Keep the original packaging in the event the device needs to
be sent in by post.

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2.7. Ergonomics
PLEASE NOTE!
Avoid dazzle, reflections and strong bright-dark contrast in order to
protect your eyes.
The Notebook should never be placed next to a window
because this is the brightest part of the room in daylight. This
brightness can make it more difficult for the eyes to adjust to the
darker display. The Notebook should always be positioned so
that the direction of vision is parallel to the window front.
Setting up the Notebook with your back to the window is
incorrect as reflections from the bright window on the screen
should be avoided. A position looking onto the window should
also be avoided as the contrast between the dark screen and the
bright daylight can cause problems for the eyes to adjust and
result in problems.
The parallel line of vision should also be maintained in relation
to artificial lighting equipment.
In other words, the same criteria and principles apply where
the workspace is illuminated with artificial light. Where space
restrictions make it impossible to set up the screen as described,
then correct positioning (rotating, tilting) of the Notebook/
screen can prevent dazzling, reflections and excessive bright-
dark contrast, etc. In many cases, an improvement can also
be achieved by using slats or vertical blinds on the windows,
partition walls or by changing the artificial lighting equipment.

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2.8. Connecting
Follow the instructions below to connect your Notebook
correctly and safely:
2.8.1. Power Supply
DANGER!
Do not open the housing of the mains adapter. There
is a risk of electric shock when the housing is open. It
does not contain any parts requiring maintenance.
• The socket / power outlet should be close to the Notebook
and easily accessible.
• To disconnect the power supply from your Notebook (via the
mains adaptor), pull the mains plug from the power outlet.
• Plug the Notebook’s mains adapter into AC 100–240 V~,
50 - 60 Hz earthed sockets only. If you are not sure about the
power supply at the set up location, please ask your power
supplier.
• Use only the mains adapter and power cable supplied.
• For extra safety, we recommend using an overvoltage
protection device to prevent your Notebook from sustaining
damage as a result of power surges or lightning strikes.
• If you want to disconnect the adapter from the mains, pull
the connector out of the wall socket first and then out of the
socket on the Notebook. The mains adapter or the Notebook
may be damaged if this process is carried out in the reverse
order. Always take hold of the plug when disconnecting the
cable from the socket. Never pull on the cable.
CAUTION!
Use only the supplied mains adapter to charge your
device.

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WARNING!
Listening to a device at high volumes for an extended
period via headphones/earphones can damage your
hearing. Excessive volume when using headphones or
earphones can damage your hearing. Before pressing
play, set the volume to the lowest setting. Start
playback and increase the volume to a comfortable
level. Changing the basic settings of the equaliser can
also increase the volume and thus cause permanent
damage to your hearing. Changing the drivers,
software, equaliser, operating system, etc., can also
lead to an increase in the volume and thus cause
permanent damage to your hearing.
2.9. Cabling
• Position the cables so that they cannot be stepped on or
might cause a risk for tripping.
• To avoid damaging the cables, do not place any objects on
them.
• Do not connect peripheral devices – such as keyboards,
mouse and monitor, etc. – when the Notebook is switched
on to avoid damage to the Notebook or the devices. Some
devices may also be connected while the computer is
running. This is generally the case for devices with a USB
connection. In all cases, observe the relevant operating
instructions.
• Maintain a distance of at least one metre from sources of high
frequency and magnetic interference (TV sets, loudspeakers,
mobile phones, DECT telephones, etc.) in order to avoid
malfunctions and data loss.

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• Please note that only shielded cables that are shorter than
3 metres may be connected to the external interfaces of this
Notebook. Please only use double shielded cables for printer
cable connections.
• Do not exchange the supplied cable for another one. Use only
the supplied cable as this cable has been tested an approved
to be used with the Notebook.
• In addition, when connecting your peripherals only use the
connecting cables supplied with those devices.
• Ensure that all connection cables are connected to their
corresponding peripheral device to avoid any interference
radiation. Disconnect any cables that are not required.
• The only devices which may be connected to the Notebook
are those that meet the requirements set out in the EN60950
standard “Information Technology Equipment – Safety” or
devices that meet the EN60065 standard “Audio, video and
similar electronic apparatus – Safety requirements”.
2.10. How to Operate the Touchpad
• Never use any sharp object or pointed device such as a ball
pen on the touch pad as this will cause damages to the touch
pad.
• Dust or grease on the touchpad can affect its sensitivity.
Remove the dust or grease from the surface of the touch pad
with a strip of adhesive tape.

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2.11. Notes on the built in batteries
CAUTION!
Danger of explosion if batteries are incorrectly
replaced. Replace only with the same or equivalent
type recommended by the manufacturer.
Dispose of used batteries according to the
manufacturer‘s instructions. Never attempt to
disassemble or reassemble. Do not heat up above
60°C (140°F). Do not dispose of in fire or directly short
circuit.
This device contains two built in batteries: One battery is in the
base unit, the second battery is in the tablet unit. To increase
the lifespan and performance of your batteries and also to
ensure reliable operation, you should also heed the following
instructions:
• Use only the supplied mains adaptor to charge the batteries.
Make sure (via the laptop display or acoustic signal) that the
batteries are fully discharged before charging them again.
• Always charge the batteries until the battery charging light
goes out. Please also observe the information in “Charging
the batteries” to assess the charge status of your batteries.
• The batteries are built into the devices and should only be
removed by a qualified technician/the Service Centre.

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2.12. Protecting the display
• The display is the most sensitive component part of the
notebook as it consists of thin glass. It can break if subjected
to too much stress. Do not scratch the cover of the notebook,
because it will not be possible to remove any scratches.
• Avoid contact between the display and hard objects (e.g.
buttons, wristwatch).
• Do not place any objects on the display.
• Do not allow any objects to drop onto the display.
• Do not pour any fluids into the notebook, as this could
damage it.
• Do not scratch the display with your fingernails or hard
objects.
• Do not clean the display with chemical cleaning products.
• Clean the display with a soft, dry and lint free cloth.
PLEASE NOTE!
The surfaces of the device are covered in protective film to prevent
scratching during production and transport.
Remove the film once the device has been set up properly and before
you use it.
3. Included with your Notebook
Please check that the contents are complete and notify us within 7 days of purchase
if any of the following components are missing:
• notebook
• AC Adapter with Power Cord
• OEM version of operating system
• Instruction Manual
DANGER!
Keep packaging material such as plastic film away
from children. There is a risk of suffocation if used
improperly.

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4. Views
4.1. Open Notebook
14 1213
6
7
8
9
10
11
1
2
3
4
5
1) Tablet Unit
2) Light Sensor
3) Battery LED
4) Microphone
5) Webcam
6) LCD Display
7) Windows Button
8) Unlocking the display
9) Base Unit
10) Keyboard
11) Touchpad
12) LED Shift Lock
13) Access Indictor of Hard Drive
14) Battery LED

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4.2. Right Hand Side
21
15 16 17 18 19 20
22
15) Power ON/OFF
16) Rotation Lock
17) microSD Card Slot
18) microUSB 3.0 Port
19) miniHDMI Connector
20) Loudspeaker
21) Power Socket
22) USB 2.0 Port
4.3. Top View of the Tablet Unit
23 24 25 26 27
23) Integrated Touch Pen
24) Microphone
25) Volume Buttons +/-
26) DOLBY Button
27) Audio Out

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4.4. Bottom View of the Tablet Unit
28 29 30 28
28) Connection plugs to the base unit
29) Power Socket
5. About this Device
With its removable display (tablet unit) this device is designed for use in notebook
mode as well as tablet mode.
5.1. Notebook Mode
A simple connection to the base unit turn the tablet unit into a notebook.
Hold the tablet unit firmly with both hands and place it onto the mounting
fixtures on the base unit until it audibly clicks into place.
ATTENTION !
Place the tablet unit carefully and centrally in the
mounting fixtures on the base unit to avoid damage.
5.2. Tablet Mode
Slide the display release (8) to the left and, at the same time, carefully lift the
tablet unit out of the mounting fixtures on the base unit.