Medion AKOYA User manual

39.6 cm / 15.6“ Notebook
MEDION®AKOYA®
Instruction Manual

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Table of Content
1. About these Instructions............................................................................. 4
1.1. Symbols and Key words used in these Instructions................................... 4
1.2. Proper Use ................................................................................................................. 5
1.3. Declaration of Conformity................................................................................... 5
1.4. Information on trademarks................................................................................. 6
2. Safety Instructions....................................................................................... 6
2.1. Dangers for children and people with reduced ability to operate
electronics ................................................................................................................. 6
2.2. Operational Safety.................................................................................................. 6
2.3. Never carry out repairs yourself ....................................................................... 8
2.4. Data backup.............................................................................................................. 9
2.5. Setup Location......................................................................................................... 9
2.6. Environmental Requirements ............................................................................ 9
2.7. Ergonomics .............................................................................................................10
2.8. Cabling......................................................................................................................12
2.9. Information about the Touchpad....................................................................13
2.10. Notes on the integrated Battery......................................................................14
2.11. Protecting the Display ........................................................................................15
3. Included with your Notebook................................................................... 16
4. Views........................................................................................................... 17
4.1. Open Notebook.....................................................................................................17
4.2. Front View................................................................................................................18
4.3. Left Side....................................................................................................................18
4.4. Right Side.................................................................................................................18
5. Operating and Status LEDs ....................................................................... 19
6. Preparation for Starting-Up...................................................................... 20
7. Power Supply ............................................................................................. 21
7.1. On/Off Switch.........................................................................................................21
7.2. Mains Power ...........................................................................................................22
7.3. Battery Mode..........................................................................................................23
7.4. Power Management (Power Options)...........................................................25
8. Display ........................................................................................................ 26
8.1. Opening and Closing the Display...................................................................26
8.2. Touch Screen (optional) .....................................................................................26
8.3. Connecting an External Monitor.....................................................................28
9. Data Input................................................................................................... 29
9.1. Keyboard..................................................................................................................29
9.2. Touchpad.................................................................................................................30
10. Optical Drive (optional)............................................................................. 31
10.1. Inserting a Disc ......................................................................................................31

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10.2. Playing/Reading Discs.........................................................................................32
10.3. Regional Playback Information for DVDs.....................................................32
10.4. Issues Relevant to the Burner...........................................................................33
11. Sound System............................................................................................. 33
11.1. External Audio Connections .............................................................................33
12. Network Operation.................................................................................... 34
12.1. Network Connection ...........................................................................................34
12.2. Wi-Fi (Wireless Network) ....................................................................................34
12.3. Bluetooth.................................................................................................................35
12.4. Flight Mode (Fn + )....................................................................... 36
13. Multimedia Card Reader ........................................................................... 36
13.1. Inserting a Memory Card ...................................................................................36
13.2. Removing Memory Cards ..................................................................................36
14. USB Port ..................................................................................................... 37
15. Hard drive................................................................................................... 37
15.1. Important directories ..........................................................................................38
16. Securing Your Notebook ........................................................................... 39
16.1. Password Setting (Power-on) ...........................................................................39
16.2. Kensington Security Lock ..................................................................................39
17. Resetting the notebook to its Factory Settings ...................................... 40
17.1. System recovery with PowerRecover ............................................................40
17.2. System recovery with Windows recovery options....................................41
18. UEFI Firmware Configuration ................................................................... 42
18.1. Executing the UEFI Firmware Configuration...............................................42
19. FAQ – Frequently Asked Questions .......................................................... 43
20. Customer Service....................................................................................... 43
20.1. What To Do in Case of Hardware Problems ................................................43
20.2. Find the Cause ......................................................................................................43
20.3. Do You Need More Help?...................................................................................45
20.4. Driver Support .......................................................................................................45
20.5. Transport..................................................................................................................45
20.6. Maintenance...........................................................................................................46
21. Upgrading/Modifying and Repair ............................................................ 46
21.1. Notes for Service Technicians...........................................................................47
22. Recycling and Disposal.............................................................................. 47
23. European EN 9241-307 Class II Standard................................................. 48
23.1. FCC Compliance Statement ..............................................................................49
24. Legal Notice................................................................................................ 50
25. Index ........................................................................................................... 51

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1. About these Instructions
Before using the device for the first time, please read these operating
instructions carefully, paying special attention to the safety notices.
This device should only be used as designated and as described in these
instructions.
Please keep these instructions in a safe place for future reference.
Always include these instructions if passing the device on.
1.1. Symbols and Key words used in these
Instructions
DANGER!
Warning of immediate risk of fatal injury!
WARNING!
Warning: possible mortal danger and/or serious
irreversible injuries!
WARNING!
Warning: danger due to excessive volume!
CAUTION!
Warning: possible light or moderate injuries!
PLEASE NOTE!
Please follow the guidelines to avoid property
damage.
Additional information on using the device.
PLEASE NOTE!
Please follow the guidelines in the operating
instructions.

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1.2. Proper Use
This device is designed for the use, management and editing of electronic
documents and multimedia content, as well as for digital communication. The
device is intended for private use only and not for industrial/commercial use.
Please note that we shall not be liable in cases of improper use:
• Do not modify the device without our consent and do not use any auxiliary
equipment which we have not approved or supplied.
• Use only spare parts and accessories which we have supplied or approved.
• Follow all the instructions in this instruction manual, especially the safety
information. Any other use is deemed improper and can cause personal injury or
damage to the product.
• Do not use the device in areas where there is a risk of explosion. This includes
e.g. tank farms, fuel storage depots or areas in which solvents are processed.It is
also not permitted to use this device in those areas where the air is polluted with
fine particles (e.g. flour dust or sawdust).
• Do not use the device in extreme environmental conditions.
1.3. Declaration of Conformity
This product is supplied with the following wireless features:
• Wireless LAN
• Bluetooth
Medion AG hereby declares that this product conforms to the following European
requirements:
• R&TTE Directive 1999/5/EC
• Ecodesign Directive 2009/125/EC
• RoHS Directive 2011/65/EU
Should your device work with a network connection in the 5 GHz frequency range
of the inbuilt wireless LAN solution, then it can only be used inside buildings in all
EU countries.*
Full declarations of conformity are available at www.medion.com/conformity.
*In order to meet this requirement, you should not use channels 34-64 at your wireless LAN
access point..

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1.4. Information on trademarks
MS-DOS®and Windows®are registered trademarks of the Microsoft®corporation.
Intel, the Intel Logo, Intel Inside, Intel Core, notebook, and Core Inside are
trademarks of Intel Corporation in the U.S. and/or other countries.
®, the HDMI logo and the name High-Definition Multimedia Interface are
registered trademarks of HDMI Licensing LLC.
Other trademarks are the property of their respective owners.
2. Safety Instructions
2.1. Dangers for children and people with reduced
ability to operate electronics
• This device is not intended for use by people (including
children) with reduced physical, sensory or mental abilities or
for those without experience and/or knowledge, unless they
are supervised by a person responsible for their safety or they
have been instructed in its use.
• Children should be supervised to ensure that they do not play
with the device. Children should not be allowed to use this
device without supervision.
• Keep the device and its accessories out of reach of children.
DANGER!
Risk of suffocation!
Packaging film can be swallowed or used improperly.
Therefore, there is a risk of suffocation!
`Keep packaging material such as plastic film or
plastic bags away from children.
2.2. Operational Safety
Please read this section carefully and follow all instructions given.
The instructions will help you to operate the notebook reliably
and increase its service life.
• Never open the housing of the notebook, battery or mains
adapter! This could result in an electric shock or even ignite a
fire which will damage your notebook.

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• Optical drive (CD/CDRW/DVD) constitute class 1 laser
equipment providing these devices are contained in a sealed
notebook housing. Do not remove the drive cover as invisible
laser radiation may escape.
• Do not insert anything into the notebook through the slots and
openings. This could result in an electric shock or even ignite a
fire which will damage your notebook.
• The slots and openings on the notebook are for ventilation
purposes. Do not cover these openings as this could cause the
device to overheat.
• The notebook is not intended for use by companies in the
heavy industry sector.
• To avoid damage from lightning strikes, do not operate the
notebook during thunderstorms.
• Do not place any objects on top of the notebook and do not
exert pressure on the display. Otherwise, there is a risk that the
display may break.
• If the screen breaks, there is a danger of injury. If this happens,
pick up the shattered pieces wearing protective gloves and
send them to your service centre for professional disposal.
Finally, wash your hands with soap, as the pieces may have
been contaminated with chemicals.
• Do not fold the display back by an angle of more than
120°. Exceeding this value may damage the housing or the
notebook. Always hold the display firmly by the middle when
folding it back, adjusting the position and closing it. Failure to
do so may damage the display. Never use force to open the
display.
• In order to avoid any damage to the device, ensure that the
plug contacts do not come into contact with water under any
circumstances. If this should nevertheless occur, it is imperative
that the plug contacts are rubbed dry before the device is used
again.

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• To avoid damaging the screen, do not touch it with fingers or
sharp objects.
• Never lift the notebook up by the display as this could break
the hinges.
• Over time, dust can collect inside the notebook which then
blocks the vents. This can lead to an increase in the fan speed
and, therefore, also increase the operating volume of your
notebook. It can also lead to overheating and malfunctions.
Therefore, have the interior of the notebook cleaned by your
service department or a specialist at regular intervals.
• Should the below occur, switch the notebook off immediately/
do not switch the notebook on, disconnect the mains plug and
contact customer services if
−the mains adapter or the attached power cable or plug
is burnt or damaged. Replace faulty mains cables/mains
adaptors only with original parts. These parts should not
be repaired under any circumstances.
−the notebook housing is damaged or liquid has penetrated
into the device. Have the notebook inspected by customer
services. Otherwise, it may not be possible to operate the
notebook safely. There may be a risk of electric shock and/
or harmful laser radiation!
If the notebook gets wet,
• do not switch on.
• disconnect the power cable.
• not switch on until the notebook has dried off completely.
2.3. Never carry out repairs yourself
WARNING!
Risk of electric shock!
If there is a fault, contact the Service Centre or other
suitable specialist workshop, in order to avoid a hazard.
`Never try to open or repair the device yourself.

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2.4. Data backup
PLEASE NOTE!
Loss of data!
Back up your data to external storage media before
each update. We do not accept any liability for claims
for compensation arising from loss of data or any
consequential loss or damage.
2.5. Setup Location
• Keep your notebook and all connected devices away
from moisture and avoid dust, heat and direct sunlight.
Non-compliance with these instructions can lead to faults or
damage to the notebook.
• Do not use the notebook outdoors because external elements,
such as rain, snow, etc., could damage it.
• Set up and operate all components on a stable, level and
vibration-free surface to prevent the notebook from falling
down.
• Do not operate the notebook or power adaptor for long
periods on your lap or any other body part as the heat
dissipation on the underside can result in uncomfortable
overheating.
• This device is not suitable for use with VDU workstations.
2.6. Environmental Requirements
• The notebook is most reliably operated at an ambient
temperature between 5°C (+41°F) and 30°C (+86°F) and
at a relative humidity between 20% and 80% (without
condensation).
• When powered off, the notebook can be stored at
temperatures between 0°C and 60°C (+32°F and 140°F).

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• During a thunderstorm, disconnect the mains plug. For extra
safety, we recommend using an overvoltage protection
device to prevent the notebook from sustaining damage as a
result of power surges or lightning strikes.
• After transporting the notebook, wait until the device has
reached room temperature before switching it on. Large
changes in temperature or fluctuations in humidity can cause
moisture build up within the notebook due to condensation.
This can cause an electrical short circuit.
• Keep the original packaging in the event the device needs to
be sent in.
2.7. Ergonomics
PLEASE NOTE!
Avoid dazzle, reflections and strong bright-dark
contrast in order to protect your eyes.
The notebook should never be placed next to a window because
this is the brightest part of the room in daylight. This brightness
can make it more difficult for the eyes to adjust to the darker
display. The notebook should always be positioned so that the
direction of vision is parallel to the window front.
Setting up the notebook with your back to the window is
incorrect as reflections from the bright window on the screen
will then be unavoidable. A position looking onto the window is
also incorrect as the contrast between the dark screen and the
bright daylight can cause problems for the eyes to adjust and
result in problems.
The parallel line of vision should also be maintained in relation
to artificial lighting equipment.
In other words, the same criteria and principles apply where
the workspace is illuminated with artificial light. Where space
restrictions make it impossible to set up the screen as described,
then correct positioning (rotating, tilting) of the notebook/

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screen can prevent dazzling, reflections and excessive bright-
dark contrast, etc. In many cases, an improvement can also
be achieved by using slats or vertical blinds on the windows,
partition walls or by changing the artificial lighting equipment.
Connecting
Follow the instructions below to connect your notebook
correctly and safely:
2.7.1. Power Supply
DANGER!
Risk of electrical shock!
There are live components inside this mains adapter. In
the event of an unintentional short circuit of this mains
adapter, there is a risk of electrical shock or fire!
`Do not open the housing of the mains adapter.
• The socket outlet must be close to the notebook and easily
accessible.
• To disconnect the power supply from your notebook (via the
mains adaptor), pull the mains plug from the power outlet.
• Plug the notebook’s mains adapter into AC 100–240 V~,
50-60 Hz earthed sockets only. If you are not sure about the
power supply at the set-up location, please ask your power
supplier.
• Only use this notebook and accompanying mains adapter
with each other.
• For extra safety, we recommend using an overvoltage
protection device to prevent your notebook from sustaining
damage as a result of power surges or lightning strikes.
PLEASE NOTE!
Only use this notebook and accompanying mains
adapter with each other.

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WARNING!
Impairment to hearing!
Listening through earphones or headphones at
excessive volume levels, as well as changes to the basic
settings of the equaliser, drivers, software or operating
system generates excessive acoustic pressure and can
lead to loss of hearing.
`Before pressing play, set the volume to the lowest
setting.
`Start playback and increase the volume to a
comfortable level.
2.8. Cabling
• Position the cables so that they cannot be stepped on or
might cause a risk for tripping.
• To avoid damaging the cables, do not place any objects on
them.
• Do not connect peripheral devices – such as keyboards,
mouse and monitor, etc. – when the notebook is switched
on to avoid damage to the notebook or the devices. Some
devices may also be connected while the computer is
running. This is generally the case for devices with a USB
connection. In all cases, observe the relevant operating
instructions.
• Maintain a distance of at least one metre from sources
of high-frequency and magnetic interference (TV sets,
loudspeakers, mobile phones, DECT telephones, etc.) in order
to avoid malfunctions and data loss.
• Please note that only shielded cables that are shorter than
3metres may be connected to the external interfaces of this
notebook. Please only use double-shielded cables for printer
cable connections.

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• Do not exchange the supplied cable for another one. Use only
the supplied cable as this cable has been extensively tested in
our laboratory.
• In addition, when connecting your peripherals only use the
connecting cables supplied with those devices.
• Ensure that all connection cables are connected to their
corresponding peripheral device to avoid any interference
radiation. Disconnect any cables that are not required.
• The only devices which may be connected to the notebook
are those that meet the requirements set out in the EN60950
standard “Information Technology Equipment – Safety” or
devices that meet the EN60065 standard “Audio, video and
similar electronic apparatus – Safety requirements”.
2.9. Information about the Touchpad
• The touchpad is operated with the thumb or another finger
and reacts to the energy given out by the skin. Do not use
pens or other objects as these can damage your touchpad.
• Dust or grease on the touchpad can affect its sensitivity.
Remove the dust or grease from the surface of the touch pad
with a soft, dry and lint-free cloth.

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2.10. Notes on the integrated Battery
WARNING!
Risk of explosion!
There is a risk of explosion if the battery is replaced
incorrectly.
`Do not heat up the battery to a temperature
greater than the maximum ambient temperature
stated.
`Never open the battery.
`Do not throw the battery into an open fire.
`Do not short-circuit the battery.
`Only replace with the same type of battery or with
a similar type recommended by the manufacturer.
`Dispose of used batteries in accordance with the
information provided by the manufacturer
To extend your battery’s performance and lifespan and ensure
safe operation, you should also observe the guidelines below:
• Use only the supplied mains adaptor to charge the battery.
Make sure (via the notebook display or acoustic signal) that
the battery is fully discharged before charging it again.
• Always charge the battery until the battery charging light
goes out. Please also observe the information in “Charging
the battery” to assess the charge status of your battery.

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2.11. Protecting the Display
The display is the most sensitive component part of the
notebook as it consists of thin glass. It can break if subjected to
too much stress.
• Do not scratch the cover of the notebook, because it will not
be possible to remove any scratches.
• Avoid contact between the display and hard objects (e.g.
buttons, wristwatch).
• Do not place any objects on the display.
• Do not allow any objects to drop onto the display.
• Do not pour any fluids into the notebook, as this could
damage it.
• Do not scratch the display with your fingernails or hard
objects.
• Do not clean the display with chemical cleaning products.
• Clean the display with a soft, dry and lint-free cloth.
PLEASE NOTE!
The surfaces of the device are covered in protective film
to prevent scratching during production and transport.
Remove the film once the device has been set up
properly and before you use it.

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3. Included with your Notebook
Please check that the contents are complete and notify us within 7 days of purchase
if any of the following components are missing:
• notebook
• AC Adapter with Power Cord
• OEM version of operating system
• Documentation
DANGER!
Risk of suffocation!
Packaging film can be swallowed or used improperly.
Therefore, there is a risk of suffocation!
`Keep packaging material such as plastic film or
plastic bags away from children.

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4. Views
4.1. Open Notebook
1) Webcam
2) Webcam led
3) Microphone
4) LCD Display
5) Keyboard
6) Touchpad
7) Device Indicators
8) Power ON/OFF

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4.2. Front View
9) Multimedia Card Reader
4.3. Left Side
10) Power Socket
11) External monitor port VGA
12) LAN Port (RJ-45)
13) HDMI Connector
14) USB 3.0 Port
4.4. Right Side
15) Audio Out / Headset connection
16) USB 2.0 Port
17) Optical Drive
18) Disc Eject Button
19) Emergency Ejection
20) Kensington® Lock

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5. Operating and Status LEDs
The system displays power supply status and operating modes via LEDs. The opera-
ting lights also light up during notebook activity:
Operating Indicator
This LED will shine if the system is switched on.
Access Indicator
This LED lights or flashes when the notebook is accessing the hard disk or
the optical drive.
WLAN / Bluetooth LED
This LED lights when the WLAN /Bluetooth function is activated.
Capital Lock
This LED lights when CAPS-Lock has been activated. This sets the key-
board to capital letters.
Num Lock
This LED lights when NUM-Lock has been activated.

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6. Preparation for Starting-Up
To operate your notebook safety and ensure a long service life, you should read the
“Operational safety” chapter at the beginning of this manual. All operating software
is already fully preinstalled on the notebook so there is no need for you to install
any more drivers and you can get started right away.
`Connect the supplied mains adapter to the notebook. Next, connect the power
cable to the adapter and then plug it into a mains socket. Move the switch on
the mains adapter (optional) to position Ito power the notebook and charge
the battery. Set this switch to 0to stop the power supply.
`Open up the display to the desired position using your thumb and forefinger.
The display should not be folded back by more than 120°. Always hold the
display firmly by the middle when folding it back, adjusting the position and
closing it. Failure to do so may damage the display. Never use force to open the
display.
PLEASE NOTE!
When first operating your notebook please ensure
that the battery is inserted and the mains adapter is
connected.
`Switch the notebook on by pressing the on/off switch. The notebook will now
start and run through various steps.
PLEASE NOTE!
There should be no bootable disk in the optical drive
as this will prevent the operating system from being
loaded from the hard drive.
The operating system will be loaded from the hard drive. The loading process takes
a little longer during the initial setup. Once all the necessary data has been entered,
the operating system will be set up. The operating system is fully loaded once the
Windows®start-up screen appears.