MedRx Ultra Vac User manual

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Thank you for choosing the MedRx Ultra Vac with our
patented PULSE POWER feature. We feel we have designed
a product that best fits the needs of today’s professional
hearing health care provider. The MedRx Ultra Vac greatly
enhances the level of service you can provide to your
patients in today’s competitive market.
As with all of our products, MedRx is pleased to provide the
top notch service and support that you have come to
expect. Our associates constantly strive to see that every
effort is put forth in satisfying your needs and
requests. I can assure you we will not waiver from this
objective as we move into the future. We are aware of what
has made us one of our industry’s leading equipment
suppliers: QUALITY, VALUE, SUPPORT AND SERVICE.
Please accept my sincere thanks for your confidence in
MedRx products and service.
Ron Buck,
President
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TABLE OF CONTENTS
Controls and Components ...................................6
Basic Operation .................................................6
Recommended Procedure....................................7
Drying Chamber ................................................8
Change Drying Chamber Filter .............................8
Vacuum Wand with Pulse Power ...........................8
Pressure Wand ..................................................9
Care and Maintenance ........................................9
Troubleshooting Guide ......................................12
Limited Warranty .............................................13
Specifications ..................................................14
www.medrx-usa.com
1200 Starkey Rd., #105, Largo FL 33771
Toll Free: [phone] • [phone]
Fax: [phone] • Email: [email protected]
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CONTROLS AND COMPONENTS
Your Ultra Vac System Includes:
•Ultra Vac Base Unit
• Vacuum Wand with Hose
• Drying Chamber Cup
• 6 Vacuum Wand Tips
• Operator Instruction Manual
• Cleaning Tool Kit
See back cover for details
The cord attachment and fuse are located on the rear panel of the
unit. The front panel of the Ultra Vac is divided into two sections.
Vacuum/Pressure Wand and Drying Chamber. The operation
of each section is explained in detail in the appropriate section of
this manual.
Caution: This product is designed for use on hearing aids. DO
NOT USE ON THE HUMAN EAR.
Caution: To avoid the risk of electrical shock or serious injury
do not remove the white cover of this equipment. Service should
be performed by factory trained and authorized personnel.
BASIC OPERATION
The Ultra Vac was designed to give dispensers and technicians a
functional tool for repairing, restoring and maintaining hearing aids.
It is easy to use which makes it ideal for those who may be just
getting started and powerful enough for the demands of the most
experienced technician. A vacuum gauge has been mounted on the
front panel to indicate the vacuum pressure of the Drying Chamber
during use. The functions and applications for this product are:
Vacuum Wand - Used to extract ear wax and debris from
inside receiver tubes, microphone tubes, vents and battery
compartments.
Pulse Power - This feature dramatically improves the
performance of the Vacuum Wand for attacking deep or
stubborn debris accumulations.
Pressure Function - Used to blow air through the vacuum
wand and to clear clogged cleaning tips.
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Drying Chamber - Displaces moisture trapped within a
hearing aid.
The system is turned on by pressing the function switches on the
front control panel. The operation of each function is explained
later in this manual. We recommend the system be turned off
when not in use for extended periods of time (especially
overnight).
The function switches on the front panel are labeled to easily indicate
which feature is being used. To maximize performance, the Drying
Chamber and Vacuum Wand cannot be used simultaneously. By
turning on one of these functions, the other will automatically be
turned off.
RECOMMENDED PROCEDURE
We recommend you follow the restoration steps listed below to
get the maximum benefit from the Ultra Vac.
Hearing Instrument Evaluation - It is good practice to
examine the instrument for obvious defects and discuss with
your patient any concerns they have with the operation of the
aid. Counsel patient on what you will be doing to improve or
correct the problem. If possible, test the condition of the
battery and if it is weak or dead, replace it. If the aid is dead
(or damaged), have the patient acknowledge this before
proceeding.
Remove Visible Wax - Using the cleaning tool kit provided
with the Ultra Vac, clean any large, visible accumulation of
cerumen from the instrument.
Drying Chamber - Place it in the Drying chamber to displace
and evacuate moisture vapor from within the aid.
Vacuum Wand - Use the Vacuum Wand to remove wax and
debris from the receiver tube, microphone inlet and battery
compartment. It is a good practice to do this even if you do
not see any debris. Many of the component failures in an aid
are caused by accumulation of micro-particles of debris. For
deep or stubborn accumulation, use PULSE POWER mode for
improved vacuum wand performance.
Pressure Function - Use this function to clear obstructed
vacuum needle tips and to blow debris from vent tracks and
battery compartments.
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DRYING CHAMBER
To use the Drying Chamber, place the hearing aid (including
earmold if BTE) on the pad and cover it with the vacuum cup. You
can place two ITE’s or one BTE with mold in the chamber at a
time. Press the VACUUM/OFF/PRESSURE switch to the VACUUM
setting. Press the VACUUM WAND/DRYING CHAMBER switch to
the DRYING CHAMBER setting. The internal four minute timer will
be set and the pump will immediately start. If the pump does not
start, cycle the VACUUM WAND/DRYING CHAMBER switch one time
to reset the timer. Press firmly on the vacuum cup to assure a good
seal, which will be indicated by the panel mounted vacuum gauge.
As the pump runs, it displaces moisture vapor from inside the
hearing aid. Make sure the chamber cup is centered on the pad.
Again, it may be necessary to apply light pressure on the top of
the cup to attain a proper vacuum. This is very important for the
DRYING CHAMBER to work properly.
The pump will automatically turn off and the vacuum will be
released from the chamber at the end of the cycle. Remove the
hearing aid(s) from the chamber upon completion.
Do not attempt to use the VACUUM WAND while the DRYING CHAMBER
is in use. If you turn the VACUUM WAND on, it will automatically
turn the DRYING CHAMBER off.
CHANGE DRYING CHAMBER FILTER
When significant discoloration is visible change the Drying Chamber
Filter. Using tweezers grab and pull filter to remove. Place two or three
dots of Elmer's All Purpose Glue on the edge of new filter. Use
tweezers to insert the glued filter. NOTE: Too much glue will clog
the fabric.
VACUUM WAND WITH PULSE POWER
To activate the Vacuum Wand, press the VACUUM/OFF/PRESSURE
switch to the VACUUM setting, press the PULSE POWER/CONSTANT
switch to the CONSTANT setting and press the VACUUM
WAND/DRYING CHAMBER switch to the VACUUM WAND setting.
The unit will now provide a continuous suction to the Vacuum
Wand. Use the wand to vacuum ear wax and debris from the
receiver tube, microphone inlet, vent and battery compartment of
the aid. Be sure the Drying Chamber is not in use before turning
on the Vacuum Wand as it will automatically turn the Chamber off.
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Choose the appropriate vacuum tip which will allow you to insert
it into tube openings, vents and compartments. Care should be
taken so the tubes or components are not pushed in or dislodged.
For deeply embedded accumulations of debris, switch the PULSE
POWER/CONSTANT switch to PULSE POWER. In this mode, the
system will steadily pulse the suction at the tip of the wand
creating additional vacuum pressure.
PRESSURE WAND
Press the VACUUM/OFF/PRESSURE switch to the PRESSURE
setting and the VACUUM WAND/DRYING CHAMBER switch the
VACUUM WAND setting to activate the pressure function. Use this
mode to clear a plugged vacuum tip or if you want to use the wand
to blow air. If the vacuum tip cannot be cleared using the
pressure function, turn the unit off and remove the tip from the
wand. A specially designed tool (marked with red) for cleaning
vacuum tips is included in the enclosed tool kit.
The wand assembly can be removed from the coupling on the
base unit by pushing in the retaining ring and gently pulling on
the tubing. To reinstall, simply insert the tubing back into the coupler.
CARE AND MAINTENANCE
The Ultra Vac has been engineered to provide years of
trouble-free service. There are no field serviceable components
inside the cabinet.
Changing the Filter - The particulate filter has been located on
the front panel for ease of service. It should be replaced when
significant amounts of debris are visible in it. To replace the
filter, disconnect it from the mount by pushing the clear cover up
and rotating it to the left, then pull down. Change the filter
element and rubber O-ring with a new one. Replace the cover by
pushing the clear cover up and rotating it to the right. The
filter must be in place for the Vacuum Wand to operate
properly. You must use the same type of filter and O-ring or the
performance of the vacuum will be affected.
Should condensation develop in the particulate filter of Vacuum Wand
tube, run the system for 10 minutes to remove.
Cleaning - To keep your Ultra Vac looking brand new, wipe the
cabinet and control panel with a soft cloth. Stubborn stains may
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be removed by using a cloth moistened with water and mild
detergent. Do not allow debris or fluid to enter the Drying
Chamber air inlet port.
Cleaning the Wand - Unscrew the white luer and the black barb
adapter from the wand body. Use cotton tipped applicators to
remove wax and debris from inside the wand body. If using water or
alcohol to flush the body, ensure inside is dry. Screw the white
luer and the black barb adapter to the appropriate ends.
Recommended Procedures for Cleaning and Disinfection
of UltraVac tips
Contaminated UltraVac cleaning tips should be clearly identified
and kept separate from clean tips. The contaminated tips should
be wiped clean using either of the acceptable cleaning agents (see
below). Cleaning removes soil and body materials (e.g. blood, organic
soils) and must occur as an integral first step before re-use.
1. Gather all equipment, cleaning solutions and materials
required to clean the patient care devices.
2. WASH hands and put on gloves prior to cleaning the devices.
Personal protective equipment should be changed if torn or
soiled. Use protective eyewear during the cleaning
procedure.
3. Visible or gross soil present and/or blood or body fluid
spills must be removed prior to cleaning.
4. Clean all surfaces of the patient care equipment or devices.
To ensure that cross contamination does not occur use
clean cloths or sealed Alcohol swabs for each device to be
cleaned. If using an open bucket system, ensure that
solutions do not become contaminated (NO DOUBLE
DIPPING). Allow surfaces to remain wet for 30 seconds to
achieve the 30-second Broad-Spectrum Sanitizing claim.
5. Connect the tips to a 20cc or larger syringe and flush with
the chosen cleaning solution a minimum of five (5) times
(at least 100 ml total), thereby cleaning the interior of the
tips. Immerse the flushed tips in a container of cleaning
solution for 20 minutes, then allow to dry after blowing out
any retained solution with air. To disinfect other surfaces,
reapply the cleaning solution and allow surfaces to remain
wet for five (5) minutes to achieve the Bactericidal, General
Virucide, Fungicidal and Tuberculocidal claim.
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6. Soiled rags should be placed in a bag for laundering.
Disposable cloths should be disposed as regular waste in
garbage bags.
7. Remove and discard gloves, WASH hands.
Wand, Hose and Filter Cleaning
1. Every week, remove the Hose and Wand assembly from
the Ultra Vac and unscrew the Luer fitting and black hose
barb from the wand. A 5/16” end-wrench is needed for the
hose barb. Clean the wand interior with long cotton tip
applicators and alcohol. Clean the exterior with Alcohol
Swabs. Immerse the hose in a bath of alcohol for 10 to 20
minutes, lowering one end first to remove all the air from
the hose. The drying cup and chamber bottom may be
cleaned with Alcohol Swabs. After air drying, run the
system for 10 minutes and one drying chamber cycle to
remove any residual alcohol. The drying chamber filter is
located in the center of the black rubber chamber base.
2. We usually recommend changing the two filters when visible
discoloration and particles are present. Alternatively,
changing them every month will be a good schedule.
Acceptable Cleaning Agents
1. Isopropyl Alcohol – 70% by volume (preferred)
2. Hydrogen Peroxide (HP) disinfectant – 3%
Precautions for Transport
When transporting the Ultra Vac, use the systems original packing
case or similar packaging. Care must be taken to protect it from
shock and mishandling.
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TROUBLESHOOTING GUIDE
SYMPTOM REMEDY
Won’t come on.
Vacuum Wand not
working.
Drying Chamber
not working.
-Check fuse located on rear panel.
-Call for service.
-Check that the Drying Chamber
switch is in the Vacuum Wand
setting.
-Check to make sure hose is
connected properly in panel.
-Check to make sure filter is
properly attached and not blocked.
-Check to make sure tip is not
blocked, use the pressure function
to clear tip.
-Call for service.
-Recycle the timer by moving the
Drying Chamber switch to Vacuum
and then back to Drying Chamber.
-Check to make sure vacuum cup
does not leak around pad or has
any cracks.
-Call for service. 888-392-1234
Caution: To avoid the risk of electrical shock or serious injury
do not remove the white cover of this equipment. Service should
be performed by factory trained and authorized personnel.
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LIMITED WARRANTY
MedRx, Inc warrants this product to be free from defects in material and
workmanship for one year from the time of purchase. If this system fails to perform
as specified during this period, the purchaser is responsible for calling MedRx at
[phone] or [phone]. The company's representative will advise the
owner to either return specific components or the entire system to:
MedRx, Inc.
1200 Starkey Road #105
Largo, FL 33771 USA
MedRx will repair or replace any defective devices, fully test the system and/or
components and ship the system promptly back to the owner. There is no cost for the
repair or return shipping, provided the system is one year old or less and has not
been misused, abused or damaged. Such damage includes, but is not limited to,
dropping, exposure to excessive heat greater than 100ºF and water/liquid damage.
Repair or replacement of the system as provided under this warranty is the sole and
exclusive remedy of the purchaser. MedRx shall not be liable for any consequential
or incidental damages or for breach of any express or implied warranty. Except to the
extent of applicable law, any implied warranty, merchantability or fitness of this
product is limited to the duration of this warranty.
MedRx will, at its discretion, service and repair out of warranty products at the
purchaser's request, charging for parts and labor as necessary.
The limited warranty is deemed void if software or hardware is installed on this
product which is not pre-approved by MedRx, Inc. Approved software includes
NOAH™ and HIMSA approved hearing aid manufacturer programming modules for
fitting hearing aids.
MedRx, Inc is not responsible for problems resulting from installation of unapproved
software or hardware. In the event of unapproved software or hardware installed on
the system causing a conflict, MedRx will service the product for a fee to be
determined at the time of service.
Any extension of this warranty past the initial one-year warranty is subject to the
following (where applicable).
1. A $300 deductible per repair.
2. Extended warranty does not include cables, connectors or peripherals.
3. Extended warranty of the Video Otoscope covers optics only.
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SPECIFICATIONS
Power Requirements 100 VAC, 50-60 Hz
110-120 VAC, 50-60 Hz
220-240 VAC, 50-60 Hz
Power Consumption <100 watts
Fuse 1.25 amp SB 5x20mm
2.50 amp SB 5x20mm
Operating Temperature 0° to 50° C (32° to 120° F)
Weight Approx. 8.5 lbs.
Dimensions (approx.) 10.5” (w) x 6.25” (h) x 12” (d)
Particulate Filter 134SA
Vacuum Tips #14, #15, 2-#18 and 2-#20
gauge w/SafetyLok attachment
Drying Chamber 4 minutes with auto shut-off &
Cycle Time auto pressure release
Vacuum/Pressure Wand Continuous use
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