Meraki MR11 Manual

Meraki MR11/14
Hardware Installation Guide

Trademarks
Meraki, Meraki MR11/14, Meraki Cloud Controller, and Meraki Mesh are trademarks of Meraki, Inc.
Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, Meraki reserves the right to make
changes to the products described in this document without notice. Meraki does not assume any liability that may
occur due to the use or application of the product(s) or circult layout(s) described herein.
Warranty
Meraki, Inc. provides a limited warranty on this product. Warranty details may be found at www.meraki.com/legal

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Table of Contents
1 Scope of Document and Related Publications 4
2 MR14 Overview 5
2.1 Package Contents 5
2.2 Understanding the MR14 5
2.3 Security Features 7
2.4 Power Source Options 7
2.5 Factory Reset Button 7
2.6 LED Indicators and Run Dark Mode 7
2.7 UL 2043 Plenum rating 7
3 Pre-Install Preparation 8
3.1 Configure Your Network in Dashboard 8
3.2 Check and Upgrade Firmware 8
3.3 Check and Configure Firewall Settings 8
3.4 Assigning IP Addresses to MR14s 9
3.4.1 Dynamic Assignment 9
3.4.2 Static Assignment 9
3.5 Collect Tools 10
3.6 Collect Additional Hardware for Installation 10
4 Installation Instructions 11
4.1 Choose Your Mounting Location 11
4.2 Install the MR14 11
4.2.1 Attach the Mount Plate 11
4.2.1.1 Wall or Solid Ceiling Mount Using Mount Plate 13
4.2.1.2 Drop Ceiling Mount Using Mount Plate 14
4.2.1.3 Electrical Junction Box Mount Using Mount Plate 18
4.2.2 Power the MR14 18
4.2.2.1 Powering the MR14 with Meraki 802.3af Power over Ethernet Injector 19
4.2.2.2 Powering the MR14 with an 802.3af Power over Ethernet Switch 19
4.2.3 Mount the MR14 20
4.2.3.1 Assemble Security Hasp to the MR14 20
4.2.3.2 Assemble MR14 to the Mount Plate 21
4.2.3.3 Desk or Shelf Mount 23
4.2.3.4 Wall or Solid Ceiling Mount without Mount Plate 23
4.2.3.5 Plenum Mount (Above Drop Ceiling) 24
4.3 Secure the MR14 25
4.3.1 Security Screw 25
4.3.2 Pad Lock 25
4.3.3 Kensington Lock 25
4.4 Verify Device Functionality and Test Network Coverage 26
5 Troubleshooting 26
6 Regulatory Information 27

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1 Scope of Document and Related Publications
The MR11/14 Hardware Installation Guide describes the installation procedure for the MR11 and MR14 access points.
Note: All instructions in this hardware installation guide reference the MR14 product but apply equally to the MR11.
Additional reference documents are available online at www.meraki.com/library/products.

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MR14 access point
Security hasp and
mount screw
Mounting plate Drop ceiling mounting kit
Spare hardware kitSecurity screws
Wall screws
& anchors
2 MR14 Overview
The Meraki MR14 is an enterprise-class 802.11n access point that enables you to create high-speed, reliable
wireless networks in even the most challenging RF environments quickly, easily, and cost-effectively.
2.1 Package Contents
The MR14 package contains the following:
2.2 Understanding the MR14
Your Meraki MR14 has the following features:
LED indicators
Kensington lock
hard point

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Factory reset button
Various mounting holes
(see p. 13-14 for details)
Security tab
Cable slot
Pad lock and security
screw holes
Pad lock
Cable slot
Ethernet port (with PoE)
Your MR14 mount plate has the following features:
Access point
mounting posts (2x)
Mount plate attachment
slots (2x)
Multi-purpose mounting hole
(6-32 thread)
Desk mount feet (4x)
Seurity hasp attachment hole
Cable access bay

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2.3 Security Features
The MR14 features multiple options for physically securing the access point after installation:
1. Security screw – The accessory kit includes screws that can be used to secure the access point to
the mount plate. Engaging the security screw prevents accidental dislodging and theft.
2. Pad lock – The access point and mount plate contain hard points to allow them to be locked together
using a Masterlock 120T or equivalent. Securing the MR14 with a pad lock provides an additional
level of theft protection.
3. Kensington lock – The access point contains a hard point that allows it to be secured to any nearby
permanent structure using a standard Kensington lock.
2.4 Power Source Options
The MR14 access point can be powered using either a third-party 802.3af PoE switch or the Meraki
802.3af PoE injector (sold separately).
2.5 Factory Reset Button
The Factory Reset Button restores the MR14 to its original factory settings by deleting all configuration
information stored on the unit.
2.6 LED Indicators and Run Dark Mode
Your MR14 is equipped with a series of LED lights on the front of the unit to convey information about
system functionality and performance.
Signal Strength
One Light: Fair
Four Lights: Strongest
Moving Lights: Searching for Signal
Flashing Lights: Error state. May indicate bad gateway or other routing fault
Radio Power
Off: MR14 is off
Solid Orange: MR14 is booting or trying to find a path to the internet
Solid Green: MR14 is fully operational and connected to the network
Flashing Orange: Firmware is upgrading
Flashing Green: Error state. May indicate bad gateway or other routing fault
Ethernet
Off: No active network connection at the Ethernet port
On: Active network connection at the Ethernet port
Flashing: Error state. May indicate bad gateway or other routing fault
The MR14 may be operated in “Run Dark” mode for additional security and to reduce the visibility of the access
point. In this mode, the LEDs will not be illuminated. This mode may be enabled through Meraki Dashboard.
2.7 UL 2043 Plenum rating
The MR14 meets the UL 2043 plenum-rating standard. This certifies that the MR14 has adequate fire resistance
and low smoke-emission characteristics to be mounted and operated in a building’s environmental air spaces,
such as above suspended ceilings in an office environment.

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3 Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
3.1 Configure Your Network in Dashboard
The following is a brief overview only of the steps required to add an MR14 to your network. For detailed
instructions about creating, configuring and managing Meraki wireless networks, refer to the Meraki Cloud
Controller Manual (meraki.com/library).
1. Login to http://dashboard.meraki.com. If this is your first time, create a new account
2. Find the network to which you plan to add your nodes or create a new network.
3. Add your nodes to your network. You will need your Meraki order number (found on your invoice if you
ordered directly from Meraki) or the serial number of each node, which looks like Qxxx-xxxx-xxxx, and is
found on the bottom of the unit.
4. Finally, go to the map / floor plan view and place each node on the map by clicking and dragging it to
the location where you plan to mount it. You can always modify the location later.
3.2 Check and Upgrade Firmware
To ensure your MR14 performs optimally immediately following installation, Meraki recommends that you
facilitate a firmware upgrade prior to mounting your MR14.
1. Attach your MR14 to power and a wired Internet connection. See p. 17 of this Hardware Installation
Guide for details.
2. The MR14 will turn on and the Power LED will glow solid orange. If the unit does not require a firmware
upgrade, the Power LED will turn green within thirty seconds.
* If the unit requires an upgrade, the Power LED will begin blinking orange until the upgrade is complete,
at which point the Power LED will turn solid green. You should allow about an hour for the firmware
upgrade to complete, depending on the speed of your internet connection.
3.3 Check and Configure Firewall Settings
If your network will be located behind a firewall, it must allow outgoing connections on particular ports to
particular IP addresses in order for the MR14 to be able to seamlessly communicate with the Cloud Controller.
The most current list of outbound ports and IP addresses can be found here:
http://tinyurl.com/y79une3

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3.4 Assigning IP Addresses to MR14s
All gateway MR14s (MR14s with Ethernet connections to the LAN) must be assigned routable IP addresses.
These IP addresses can be dynamically assigned via DHCP or statically assigned.
3.4.1 Dynamic Assignment
When using DHCP, the DHCP server should be configured to assign a static IP address for each MAC address
belonging to a Meraki AP. Other features of the wireless network such as 802.1x authentication, may rely on the
property that the APs have static IP addresses.
3.4.2 Static Assignment
Static IPs are assigned using the local web server on each AP. The following procedure describes how to set
the static IP:
1. Using a client machine (e.g. a laptop), connect to the AP either wirelessly (by associating to any SSID
broadcast by the AP) or over a wired connection.
If using a wired connection, connect the client machine to the MR14 either through a PoE switch or a Meraki
PoE Injector. If using a PoE switch, plug an Ethernet cable into the MR14’s Ethernet jack, and the other end
into a PoE switch. Then connect the client machine over Ethernet cable to the PoE switch. If using a Meraki
PoE Injector, connect the MR14 to the “PoE” port of the Injector, and the client machine to the “LAN” port.
2. Using a web browser on the client machine, access the AP’s built-in web server by browsing to
http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
3. Click on the “Static IP Configuration” tab. Log in. The default user name is “admin”. The default password is
the AP’s serial number, with hyphens included (e.g. Q2BD-551C-ZYW3).
4. Configure the static IP address, net mask, gateway IP address and DNS servers that this AP will use on its
wired connection.
5. If necessary, reconnect the AP to the LAN.

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Straight-slot
screwdriver
Phillips
screwdriver
Hammer Drill with 9/64”
(3.5mm) bits
3.6 Collect Additional Hardware for Installation
802.3af PoE power source (either PoE
switch or Meraki 802.3af PoE Injector)
Network cables with RJ45 connectors long
enough for your particular mounting location
3.5 Collect Tools
You will need the following tools to perform an installation:

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4 Installation Instructions
4.1 Choose Your Mounting Location
A good mounting location is important to getting the best performance out of your MR14 access point.
Keep the following in mind:
1. The device should have unobstructed line of sight to most coverage areas. For example, if installing
in an office filled with workspaces divided by mid-height cubicle walls, installing on the ceiling or high
on a wall would be ideal.
2. Power over Ethernet supports a maximum cable length of 300 ft (100 m).
3. If being used in a mesh deployment, the MR14 should have line of sight to at least two other Meraki
devices. For more detailed instructions regarding access point location selection, reference the Meraki
Network Design Guide (meraki.com/library).
4.2 Install the MR14
For most mounting scenarios, the MR14 mount plate provides a quick, simple, and flexible means of mounting
your device. The installation should be done in two steps. First, install the mount plate to your selected location.
Then, attach the MR14 to the mount plate.
4.2.1 Attach the Mount Plate
The MR14 mount plate can be used to install your access point in a wide range of scenarios: wall or solid
ceiling, below a drop ceiling, on various electrical junction boxes, or above a drop ceiling (in the plenum).
The mount plate contains a variety of hole patterns that are customized for each installation scenario.
The following images show the hole patterns that should be used for each type of mount:
Wall Mount (marked with
W on the mount plate)
Drop Ceiling (T-Rail) Mount (marked
with T on the mount plate)
European Outlet Box
Mount

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3.5” Round Cable Junction Box
Mount (US style)
4”Square Cable Junction Box
Mount (US style)
Single-gang Outlet Box
Mount (US style)
4” Round Cable Junction Box
Mount (US style)

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4.2.1.1 Wall or Solid Ceiling Mount Using Mount Plate
Using included wall anchors and screws, attach the mount plate to your mounting wall or ceiling.
It is recommended that the MR14 be mounted to a wall or solid ceiling using the mount plate for physical
security reasons.
If mounting your MR14 to a wall, skip to “Power the MR14“ on P. 17

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1. Attach the T-rail clips to the T-rail by rotating them and snapping them into place as shown.
The black foam pads should be compressed slightly after installation.
4.2.1.2 Drop Ceiling Mount Using Mount Plate
To mount your MR14 on a drop ceiling T-rail, use the included drop ceiling mounting accessory kit.
The accessory kit can be used to mount to most 9/16”, 15/16” or 1 ½” T-rails.
Dropped ceiling
mounting clips
with set screws
6-32x4” screws 6-32x7” screws 2 rubber spacers
Only used for
recessed rail mount
(uncommon)
The kit contains:

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3. Tighten the set screws on the T-rail clips to secure the clips using a 5/64”(2 mm) hex key.
2. Using the hash marks on the edge of the mount plate as a guide, set the proper spacing of the
T-rail clips on the T-rail
Set screws (x4)

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4. Attach the mount plate to the T-rail clips using the mount plate holes (marked with a “T“).
To select the correct set of mounting hardware to use, first determine whether you are
mounting to a “flush” or “recessed“ rail. (See below images for clarification)
Flush T-rail Recessed T-rail
T-rail flush with tiles T-rail recessed from tiles
Ceiling tiles
T-rail
6-32-4” screws
Flush T-rail

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Rubber spacers
6-32-7” screws
Tip: Pre-assemble rubber spacers and screws to the mount plate. The mount plate can then
be held with one hand while the other hand holds a screwdriver.
If mounting your MR14 to a dropped ceiling, skip to “Power the MR14“ on p. 17
Recessed T-rail

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4.2.1.3 Electrical Junction Box Mount Using Mount Plate
The MR14 can be mounted to a 4” square cable junction box, a 3.5 or 4” round cable junction box,v or
various U.S. and European outlet boxes (mounting screws are not included).
Using appropriate mounting hardware for your specific type of junction box, attach the mount plate to
the junction box.v
4.2.2 Power the MR14
If mounting to an electrical junction box, feed the Ethernet cable through the cable access hole in the Mount Plate:
Cable access hole
If mounting to a wall or ceiling, the Ethernet cable will feed through the cable slot on bottom of the MR14.

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4.2.2.1 Powering the MR14 with the Meraki 802.3af Power over Ethernet Injector (sold separately)
1. Plug the power cord into the PoE Injector and the other end into wall power.
2. Plug an Ethernet cable that is connected to an active Ethernet connection into the “IN“ port on the injector.
3. Route Ethernet cable from the “OUT“ port on the injector to the “Eth + PoE“ port the cable bay of the MR14.
4.2.2.2 Powering the MR14 with an 802.3af Power over Ethernet Switch
Route Ethernet cable from a port on an active 802.3af PoE switch to the “Eth + PoE“ port in the bay of the MR14.
1
2
3DCPoE
LAN
The MR14 is Gigabit Ethernet-capable. To maximize device performance, a Gigabit-capable
switch should be used.
PoE LAN

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2
1
If not planning to secure MR14 with a pad lock, skip to section 4.2.3.2
(Security hasp only required for pad lock install).
Attach security hasp to MR14 using included screw.
4.2.3 Mount the MR14
4.2.3.1 Assemble Security Hasp to the MR14
The Security Hasp prevents the MR14 from being forcibly removed from the mount plate when using
a padlock.