IntriCon Hearing Help Express Apollo-6200 Hawk User manual

an IntriCon company
My eartip style & size:
My tubing size:
My battery size: 10 (yellow tab)
PROVEN QUALITY
100% Digital American-made technology
MEDICAL GRADE HEARING AIDS
Doctor Designed • Audiologist Approved
Apollo™-6200 Hawk
Apollo™-6210 Eagle
User Guide
1-800-221-2099
•Feedback Cancellation •Noise Reduction
•Directional Microphones
•Telephone Setting (Apollo-6210)

Table of Contents
21-800-221-2099 • HearingHelp.com
Where relationships begin with Value & Service
and thrive on Quality and Trust.
an IntriCon company
Congratulations on your choice of the Apollo™ hearing aid. I’m pleased
and delighted to make this available to you... And I believe you’ll be
pleased too. You’ll enjoy all the benefits the Apollo has to offer, especially
knowing how little you paid.
So, put your Apollo™ hearing aid to the test and find out if it’s right for you.
We only ask that you read these instructions so you can make the most
of your Apollo™ hearing aid. And do take advantage of your 45 day
home trial.
For your better hearing.
Remember, we’re here to help. We’re available by phone, chat, or email.
YOUR SUCCESS
IS OUR SUCCESS!
Jim Houlihan
President
Jim
By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the
device(s). Hearing Help Express, Inc. is not responsible for harm or damages incurred due to improper use or care
of the device(s).
Introduction
Table of contents
Parts identified
How to insert battery
Slim-tubing choices
Which is Left and Right
Removing & Attaching Slim-tube
Eartip choices
Inserting & removing Apollo
Volume control
Listening Settings
Care & Cleaning
Helpful tips
Troubleshooting / Service
Service Plans
Additional Info
Accessories
Technical data
Important information
Warranty
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2
3
4
5
5
5
6
7
8
9
10-11
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12
13
14
15-16
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18-19
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Call toll-free: 1-800-221-2099 (M-Th • 7:30 am - 8 pm • Fri 7:30 am - 5 pm • Sat 8 am - Noon CentralTime)
Chat with us online: HearingHelp.com

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1-800-221-2099 • HearingHelp.com
Apollo-6200 Hawk & Apollo-6210 Eagle
Parts Identified
1. Slim-tubing
2. Microphone & Receiver
3. Multi-function button
• Volume control
• Listening settings
4. Battery holder
5. Sure-lock
6. Eartip
Battery size: 10 (yellow tab)
Serial number is located on the outer
casing of hearing aid.
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1
With a battery installed,
close the battery door to
turn the Apollo on.
Open the battery door to
turn the Apollo off.
iMportant notiCe:Do not mark on or damage the hearing aid during your 45-day trial
(damage fees may apply). If you need help identifying the left hearing aid from the right
hearing aid see page 5 or give us at call 1-800-221-2099.
3
Everything you need to enjoy better hearing!
Eartips and slim-tubing for
a secure, comfortable fit.
Eco-Gold MAX Batteries
Helpful tips to guide you along
your journey to better hearing.
FREE support from our staff of
licensed hearing aid specialists!
a secure, comfortable fit.
Cleaning tools
2
5
With a battery installed,
close the battery door to
turn the Apollo on.
On
Open the battery door to
turn the Apollo off.
Off

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Inserting the Battery
1. Remove the yellow colored tab from the flat, (+)
positive side of the size 10 battery. Wait one minute
for battery to reach full power before using (or
testing) battery.
2. Open battery holder gently, using your fingernail or
thumbnail. Pull out on the small lip of the battery
holder located on the lower part of the Apollo.
3. Locate the + symbol on the inside top rim of the
battery holder. This indicates that the flat, positive
side of the battery should face up in the same
direction as the + symbol.
4. Place the battery in the battery holder –
NOT directly inside the Apollo.
Fit the battery in the holder with the
flat, positive (+) side facing up.
5. Close the battery holder.
NEVER force the battery holder closed.If the holder does not close easily
then the battery is probably upside down.
1
2
3
4
LOW BATTERY INDICATOR: When the battery is no longer strong enough to
power your Apollo, you will hear 2 beeps then a pause then 2 beeps again.
This will repeat until you replace the battery.
✓Best battery value
✓Home delivery
✓Fresh! Fresh! Fresh!
✓FREE shipping
You always get:
Eco-Gold MAX
LONG-LASTING!
Premium hearing aid batteries for less!
Apollo-6200 or Apollo-6210 use a size
10 (yellow tab) zinc-air battery.
Try using the battery magnet located
on the end of the enclosed cleaning tool.

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1-800-221-2099 • HearingHelp.com
There are four sizes of slim-tubing available for the right
and left ear. Attached to your hearing aid is the size we
feel works best for most people. We have also included an
additional size slim-tubing for you to try if needed.
Additional sizes are available by calling 1-800-221-2099.
Right slim-tubing: 0R, 1R, 2R, 3R
Left slim-tubing: 0L, 1L, 2L, 3L
Which is left and right: Your Apollo can be used in
either ear by selecting a right slim-tubing or a left
slim-tubing. Each slim-tubing is preformed to
“point” into either the right or left ear.
Right slim-tubing has red lettering
Left slim-tubing has blue lettering.
It’s important for the slim-tubing to fit correctly: slim-tubing should
fit snugly against your ear once the Apollo and eartip are in place. If not, the
slim-tubing may be too short or too long. Try a different slim-tubing length.
If you need a different size slim-tube simply call 1-800-221-2099.
Picturing Left ear slim-tubing
Slim-tube Choices
Removing & Attaching Slim-tube
REMOVING slim-tubing from the Apollo:
ATTACHING slim-tubing to the Apollo:
Line up the top of the Apollo and the thicker tubing base and
gently push the end of the slim-tube onto the Apollo until it
snaps into position.
Attention: Please make sure eartips and slim-tubing are securely
attached before using so they do not come off in your ear.
3L 2L 1L 0L
Grasp the thicker base of
the slim-tubing near the
top of the Apollo.
Twist the tubing 90
to the left or right.
Pull the thicker base of
the tubing away from
the Apollo.
Set for left ear. Set for right ear.

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Eartip choices
We offer a variety of eartip options. We have attached the eartip style that we feel
works best for most. Also included are several other eartip options.
If you have trouble with the fit or the eartip or if you experience feedback (squeal),
give the other eartips a try.
How to Attach Dome Eartips:
1. Line up the narrow tubing nozzle with the opening on the
inside of the eartip.
2. Push together firmly until the eartip is securely attached.
Wiggle the eartip to be certain it stays in place.
How to Remove Dome Eartips:
1. Hold the eartip tightly and grasp the tubing directly behind the eartip. Pull firmly.
(Replace eartips as needed.)
Vent
How to Remove the ZipTip:
1. Hold the ZipTip tightly and grasp the tubing directly behind the ZipTip.
2. Pull firmly. (Replace ZipTips as needed, if damaged or worn.)
NOTE: There is a small sleeve inside the ZipTip that may remain on the end of the tubing when removing.
If this happens, simply re-attach the ZipTip, grasp that area of the ZipTip tightly and pull away from the tubing.
How to Attach the ZipTip:
1. Line up the narrow tubing nozzle with the opening on the inside of the
ZipTip (the hole that goes through the longest portion of the ZipTip).
2. Push together firmly until the ZipTip is securely attached. Wiggle the ZipTip to be certain it stays in place.
Tulip dome eartip: Designed to help reduce feedback while allowing
for better speech clarity. Provides a great fit for a wide variety of ear canal
shapes and sizes. (Available in one size.)
Open dome eartips: Helpful for those with a mild hearing loss and can
provide you with better speech clarity. (Available in sizes small, medium and large).
Closed dome eartip: Designed to reduce feedback (squeal) if you have
more of a moderate hearing loss. (Available in sizes small, medium and large).
Double dome eartips: Designed for those that struggle with feedback
(squeal) due to having a moderate to severe hearing loss or using the
hearing aid on a higher volume level. (Available in sizes small, medium
and large).
ZipTip eartips: The ZipTip eartips can be helpful if you experience a
stuffed up feeling or it sounds like you are talking in a barrel. (Available in
sizes small and medium and both are available with a small or large vent).

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1-800-221-2099 • HearingHelp.com
How to insert the Apollo:
1. Grasp the slim-tubing behind the eartip and
gently push the eartip into your ear canal.
2. Place your Apollo over the top of your ear.
3. The slim-tubing will probably bulge slightly near
the ear canal. Point at the bend in the tubing and
push gently. The eartip should slip a little further
into the ear canal for proper placement. The
tubing should fit snugly against your ear.
Note: If pushing on the slim-tubing causes discomfort, STOP.
Call for assistance. 1-800-221-2099
4. Place the sure-lock into the bowl of
your ear. The sure-lock is the thin
filament attached to the tubing. Use
your finger to secure the sure-lock into
the most comfortable position.
1
3
Inserting & removing Apollo hearing aid
To Remove Apollo hearing aid:
1. Grasp hold of the slim-tubing against your ear and gently pull.
The eartip will slip out of your ear.
2. Remove the Apollo from behind your ear.
NOTE: Tubing should not bulge away from the ear
or pull the Apollo down or the eartip out of the ear.
If this occurs, try a different length tubing. See picture
to the right.
ATTENTION: Confirm the eartip is attached to the slim-tubing each time you
remove it from your ear. If the eartip remains in your ear, seek medical assistance.
4
2

Adjusting the volume: The volume is adjusted for both the
Apollo-6200 and Apollo-6210 by making a series of quick presses to the
multi-function button. This raises the volume in small increments. There
are 10 volume levels – 10 quick presses will move from the lowest to the
highest volume.
Apollo-6200 – When raising the volume on your Apollo-6200 you will
hear a single beep each time you press the multi-function button. You
will hear three beeps when you have reached the maximum volume.
Apollo-6210 – You will not hear any beeps when pressing the
multi-function button until you have reached the maximum volume.
Once at maximum volume you will hear one beep.
Multi-function push button
Your Apollo-6200 or Apollo-6210 is equipped with a
multi-function push button that controls the volume
level and listening settings.
81-800-221-2099 • HearingHelp.com

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1-800-221-2099 • HearingHelp.com
Press and hold the program button for about 2 seconds. You will hear
one, two or three beeps. The number of beeps refers to the setting.
Setting 1: Normal setting – 1 beep. Use in most listening situations.
Setting 2: Noise setting – 2 beeps. Reduces the amount of low
frequency amplification. Often helpful in noisy situations.
Setting 3: Whistle reduction – 3 beeps. Use if your Apollo whistles
or if sounds seem too sharp or tinny.
Setting 4: Apollo-6210 ONLY Telephone setting – 4 beeps.
Use when talking on the telephone or with a loop system. Hold the
telephone receiver near the hearing aid a little above your ear. You
will only hear sounds from the telephone or loop system.
Apollo-6200 – Talking on the telephone: You can hear both the
telephone conversation and what’s going on around you with any
of the settings on the Apollo-6200. Most prefer setting 3 (Whistle
reduction). It will probably sound the best and reduce feedback. It
may be necessary to hold the telephone at a slight angle to avoid
feedback.
Apollo-6200 has
3 listening settings.
Apollo-6210 has
4 listening settings.
You have a “smart” Apollo-6200 or Apollo-6210 – Each time you turn
your Apollo on, it will be on the volume level and listening setting you
were using when you turned it off.
Choosing your Listening Settings

10 1-800-221-2099 • HearingHelp.com
We’ve done what we can to protect your Apollo from moisture and
earwax but a little regular cleaning by you will go a long way towards
trouble-free use. Without regular cleaning, wax and moisture can build
up and prevent your Apollo from working properly. We suggest cleaning
your Apollo in the morning before you use it and storing it overnight in
a DryAid Dehumidifier (call to order). It does not take much dirt or wax
to clog the super-thin tubing and the tiny openings. Many customers
find cleaning the tubing weekly is sufficient. For best results consider
purchasing the Cleaning Care Plan (pg. 13).
Cleaning your Apollo hearing aid:
1. Wipe off the outside of the Apollo hearing aid and eartip
with a soft cloth or hearing aid cleaning wipes (call to order).
2. Use the included cleaning brush and tube cleaning tool to gently
remove wax and dirt from the hearing aid sound openings.
How to clean your Apollo slim-tubing:
1. REMOVE THE SLIMTUBING from the Apollo (see pg. 5).
There is no need to remove the eartip from the tubing.
2. Insert the cleaning tool into the triangular base at the end of the
slim-tubing.
3. Thread the cleaning tool all the way through the slim-tubing and out
of the end of the eartip.
4. Wipe off any debris on the end of the cleaning tool before pulling it
back through the eartip and slim-tubing.
Purchase replacement slim-tubing
cleaning tools by calling 1-800-221-2099.
Care and cleaning
Purchase replacement slim-tubing
cleaning tools by calling 1-800-221-2099.

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1-800-221-2099 • HearingHelp.com
IMPORTANT CARE INSTRUCTIONS
BEGINNING THE DAY: After
showering, apply all lotions,
creams, hairspray, perfume
and cologne BEFORE putting on
your Apollo hearing aid(s). Water
and such sprays can damage hearing aids. And please remember, your hearing
aids are sensitive and don’t like extreme heat or cold. Never place your Apollo
in water. If it becomes wet, immediately remove the battery and let your Apollo
stand in a dry place or DryAid dehumidifier for several hours. NEVER use heat
(blowdryer, oven, microwave, etc.) to dry your Apollo.
AT THE END OF THE DAY: Open the battery door when not wearing your
hearing aid. Any moisture inside your hearing aid can then evaporate,
extending the life of your Apollo. With the battery door open, you can be
assured your hearing aid is off and not squealing. A squealing hearing aid can
attract pets which have been known to chew on hearing aids and damage
them beyond repair. Even better, remove the battery and store your Apollo
overnight in a DryAid dehumidifier.
1. Start Slowly – Begin by using your new hearing aid a few hours a day
while you are alone. If you're not used to wearing a hearing aid, you will
probably notice many sounds you have not heard in a while. And while you
may enjoy the sounds of birds again, other sounds like crackling paper and
the refrigerator running may take some time to get used to. With practice you
should be able to focus on the sounds you want to hear and ignore the rest.
Hearing aids will not restore your hearing, but they absolutely can help.
2. Read Out Loud – Your own voice will sound strange at first. Try reading out
loud for 15 minutes a day to get used to the sound of your voice.
3. Practice Listening to One Voice – Start in a quiet environment listening to
the radio or your favorite TV show. Then practice listening with one friend or
family member at a time.
4. Listen and Talk in Small Groups – Next try talking with a small group of
people, first in a quiet setting and then in a noisier environment. Remember,
most people have difficulty understanding in loud places with background
noise. So, be patient and keep practicing. Your understanding should
improve with time.
Helpful tips

12 1-800-221-2099 • HearingHelp.com
If your hearing aid is: WHISTLING (FEEDBACK)
1. Turn the volume down, it may
be set too high (pg. 8).
2. Use program setting #3 (pg. 9).
3. Check that your eartip is
inserted correctly (pg. 7).
4. Try a different size eartip (pg. 6)
or call customer service for
other options.
5. Verify that the tubing is attached
correctly and is in good condition. If
the tubing is damaged, it should be
replaced (pg. 5).
6. Your Apollo may briefly whistle
when a hand, hat or other object is
near it or when you are inserting and
removing the hearing aid.
1. Check that the battery is inserted
correctly (pg. 4).
2. Try a fresh battery.
3. Clean your Apollo, microphone ports,
and eartip (pg. 10).
4. If your Apollo goes dead periodically,
but comes on after several hours of
rest, the problem may be a build-up
of humidity. Try storing it in a DryAid
dehumidifier when not in use. Call
toll-free to order.
If your Apollo requires service, send it to:
Hearing Help Express
1714 Sycamore Rd • PO Box 586 • DeKalb, IL 60115-0586
If your hearing aid is: WEAK, DISTORTED, DEAD
1.Call 1-800-221-2099 for
authorization before returning
your hearing aid for repair.
2.Enclose a note with your name,
address, phone number and a
description of what is wrong with
your device.
3.Pack your device securely in a
sturdy box. (Do not mail your
hearing aid in an envelope,
they could be destroyed during
shipment). We recommend
insured mail or UPS for your
protection.
Troubleshooting your Apollo
Service

1-800-221-2099 • HearingHelp.com 13
Protect your hearing investment
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• Get PROTECTED - Water, droppage, step on it - you name it! We will
x or replace it free of charge for one year (loss or theft are not covered).
•Act Now! - The optional Protection Plan is available for purchase
for up to 90 days from the shipment date of your hearing aid(s).
•Comprehensive Coverage - This plan goes above and beyond the
limited manufacturer’s warranty. We will repair any damage or
send a replacement hearing aid if we can’t x it at no charge to you.
•Simple Process - Call ahead to get authorization to send us your
broken aid. Once received, we will diagnose, repair or replace it in
just a few days. Loaner hearing aids are available for $15 each.
Protection Plan – worry-free hearing aid
repairs or replacements!
(call for pricing)
•Maintain Optimal Hearing Performance - Today’s hearing
aids are lled with sensitive electronics to give you the best experience
possible. Over time, earwax and moisture can tamper with those elec-
tronics and the performance of your aids may suer. Choose this plan to
have your aids cleaned and serviced by our team of in-house technicians.
•Extend the Lifetime of Your Aids - This plan oers up to four yearly
cleaning services. Our customers who have their hearing aids cleaned by
our technicians replace their hearing aids less frequently than those that
do not.
•Our Process - Up to 4 times per year we'll send you loaner hearing aids with
prepaid postage to send your aids to us for service. Your hearing aids will
be professionally cleaned, tips and tubing will be replaced if necessary.
Once the service is complete we’ll return your hearing aids in another
prepaid box and you mail the loaner aids back to us. It’s that simple.
Cleaning Care Plan – Get the MOST
out of your Hearing Aids ($149.99 each)
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plans
available

Precautions: A hearing aid is a precision electronic device and
as such, it requires the care in use and handling that you would
afford any fine piece of equipment. The following precautions
are not meant to discourage normal use of your hearing aid, but
are suggested to insure quality performance and long life from
your hearing aid.
Do not drop or throw your hearing aid, as this may damage
internal components. Do not expose your hearing aid or batteries
to excessive heat, such as from stove tops, hair dryers, heat
lamps or your automobile rear shelf or glove compartment. Do
not immerse your hearing aid in water or other liquids, or wear it
while bathing, showering or swimming. If your hearing aid is to
be stored for any length of time, be sure to remove the battery
and store both in a cool, dry place. Your hearing aid has been
constructed from the finest materials, using the latest engineering
technology; however, in rare instances, an individual may exhibit
signs of skin irritation, allergic reaction, or accelerated accumulation
of cerumen (earwax). If this occurs, consult your physician.
Keep new and used batteries out of reach of children
and those with diminished mental capacity. Batteries, if
consumed, can be harmful. Consult your physician
immediately and call the National Battery Hotline
collect (202) 625-3333.
Important notice for prospective hearing device users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing device. Licensed physicians who specialize
in diseases of the ear are often referred to as otolaryngologists,
otologists or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all medically
treatable conditions that may aect hearing are identied
and treated before the hearing device is purchased. Following
the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically
evaluated and that you may be considered a candidate for a
hearing device.The physician will refer you to an audiologist or
a hearing device dispenser, as appropriate, for a hearing device
evaluation.The audiologist or hearing device dispenser will
conduct a hearing device evaluation to assess your ability to hear
with and without a hearing device.The hearing device evaluation
will enable the audiologist or dispenser to select and t a hearing
device to your individual needs.
If you have reservations about your ability to adapt to ampli-
cation, you should inquire about the availability of a trial-rental
or purchase-option program. Many hearing device dispensers
now oer programs that permit you to wear a hearing device for
a period of time for a nominal fee after which you may decide if
you want to purchase the hearing device. Federal law restricts the
sale of hearing device to those individuals who have obtained a
medical evaluation from a licensed physician.
Federal law permits a fully informed adult to sign a waiver
statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician.The
exercise of such a waiver is not in your best health interest and
its use is strongly discouraged.
Children with Hearing Loss: In addition to seeing a physician
for a medical evaluation, a child with a hearing loss should be
directed to an audiologist for evaluation and rehabilitation since
hearing loss may cause problems in language development and
the educational and social growth of a child. An audiologist is
qualified by training and experience to assist in the evaluation
and rehabilitation of a child with a hearing loss.
Warning to Hearing Aid Dispensers: A hearing aid dispenser
should advise a prospective hearing aid user to consult promptly
with a licensed physician (preferably an ear specialist) before
dispensing a hearing aid if the hearing aid dispenser determines
through inquiry, actual observation, or review of any other
available information concerning the prospective user, that the
prospective user has any of the following conditions:
Warning Signs:
1. Visible congenital or traumatic deformity of the ear.
2. History of active drainage from the ear within the previous
90 days.
3. History of sudden or rapidly progressive hearing loss
within the previous 90 days.
4. Acute or chronic dizziness.
5. Unilateral hearing loss of sudden or recent onset within
the previous 90 days.
6. Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hz, 1,000 Hz and 2,000 Hz.
7. Visible evidence of significant cerumen accumulation or
a foreign body in the ear canal.
8. Pain or discomfort in the ear.
NOTE: Special care should be exercised in selecting and fitting a
hearing aid whose maximum sound pressure level exceeds 132
decibels because there may be a risk of impairing the remaining
hearing of the hearing aid user.
Hearing with Your New Amplification The world will seem
noisier at first, but in time, you should become accustomed to your
new listening experiences, learn to hear speech more clearly, and
enjoy many of the special sounds you may have been missing.
Obtaining maximum benefit from your new hearing aid(s)
requires effort and practice on your part. Your new hearing aid(s)
will not restore normal hearing and will not prevent or improve
hearing impairment resulting from organic conditions. In most
cases, infrequent use of the hearing aid(s) will not permit you to
obtain full benefit from it. Follow the program recommended by
your hearing professional. The use of your hearing instrument(s)
is only part of your hearing rehabilitation, and you may need
supplemental auditory training and instructions in lipreading.

1-800-221-2099 • HearingHelp.com 15
ZipTips – $10.00 each
Left Ear ZipTip – $10.00 ea
Small VS (small vent) #86201
Small VL (large vent) #86202
Medium VS (small vent) #86205
Medium VL (large vent) #86206
Slim-Tubing
Right Ear Slim-tubing
Size 0R Right #86285 $5.95
Size 1R Right #86286 $5.95
Size 2R Right #86287 $5.95
Size 3R Right #86288 $5.95
Left Ear Slim-tubing
Size 0L Left #86280 $5.95
Size 1L Left #86281 $5.95
Size 2L Left #86282 $5.95
Size 3L Left #86283 $5.95
Blue writing on slim-tube
indicates left ear tubing size.
Right Ear ZipTip – $10.00 ea
Small VS (small vent) #86203
Small VL (large vent) #86204
Medium VS (small vent) #86207
Medium VL (large vent) #86208
Eartips & Tubing
Red writing on slim-tube
indicates right ear tubing size.
Open Dome Eartips
Small Open Dome #86251
Medium Open Dome #86252
Large Open Dome #86253
Double Dome Eartips
Small Double Dome #86231
Medium Double Dome #86232
Large Double Dome #86233
Closed Dome Eartip
Small Closed Dome #89121
Medium Closed Dome #89122
Large Closed Dome #89123
Tulip Dome Eartip – $4.95 each or 3 for $11.97
Tulip Dome #89115
All prices subject to change.
Open, Closed, and Double Dome Eartips– $2.50 each or 3 of any size for $5.95

1-800-221-2099 • HearingHelp.com
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Itchy ears? Here’s the solution!
ProEar by MiraCell helps relieve itchy, irritated ears! It has mild antibacterial,
anti-fungal and anti-yeast properties. MiraCell is a safe, all-natural solution.
Use it without worry to maintain healthy, itch-free ears. (1/2 ounce bottle)
MiraCell Ear Solution, item #88851 $14.99
Protect your hearing aid
Remove harmful moisture from your hearing aid with the Best Value DryAid
dehumidifier. Even a little moisture can attack sensitive electronics in hearing aids
and needlessly shorten their life. Prevent damage. Store your hearing aid in a
dehumidifier overnight.
Best Value DryAid, item #88742 $16.95
Battery Care Kit – Worry-free hearing aid battery use.
Battery Care Kit includes:
• Digital Keychain Battery Tester – Small enough to go with
you anywhere. Takes the guesswork out of battery testing.
• Battery Caddie – Convenient way to carry extra batteries.
Caddie holds two hearing aid batteries and comes with a
convenient chain to attach to key ring.
• Magnet Stick – Hearing aid batteries are small and hard
to handle. With the Magnet Stick you can easily insert and
remove batteries.
• Handy vinyl bag – Helps you keep everything together for easy access.
Battery Care Kit, item #25101 $24.99
Worry-free hearing aid battery use.
Small enough to go with
Helps you keep everything together for easy access.
Easiest-to-Use Battery Tester
Put your mind at ease... test your hearing aid battery and you’ll
know for sure if it has enough power to run your hearing aid.
Simply place your battery in the appropriate size slot, squeeze
the blue bar and color coding indicates the remaining power.
Activair Battery Tester, item #88776 $27.99
Helpful Accessories

1-800-221-2099 • HearingHelp.com 17
Technical Information
Apollo-6200 Hawk
Testing Diagram
Maximum SSPL90
HFA SSPL90
HFA full-on gain
Peak gain
Frequency range
Equivalent input noise
Total harmonic distortion
Attack time (msec)
Release time (msec)
Battery size
Battery current
Battery life
Dimensions
500 Hz: 1%, 800 Hz: .2%, 1600 Hz: 1%
116 dB
102 dB
25 dB
35 dB
300 Hz to 5700 Hz
21 dB
20
150
size 10 (Yellow)
.9 mA
approx. 100 hours
1.01 x .46 x .26 inch
Apollo-6210 Eagle
Maximum SSPL90
HFA SSPL90
HFA full-on gain
Frequency Range
Equivalent input noise
Total harmonic distortion
Attack time (msec)
Release time (msec)
Battery size & current
Battery life
Dimensions
500 Hz: 1%, 800 Hz: .2%, 1600 Hz: 1%
119.3 dB
108.9 dB
27 dB
270 Hz to 5846.3 Hz
26.5 dB
23
156
10 (Yellow), .9 mA
approx. 100 hours
1.01 x .46 x .26 inch
Testing
Diagram

1-800-221-2099 • HearingHelp.com
18
We thought you’d like to know...
Two hearing aids are better than one!
If you have hearing loss in both ears, then you most likely need two
hearing aids. Being able to hear with both ears allows for a balanced
and full sound experience. It is important that if you find yourself
needing two hearing aids that you try using two before making the
decision to purchase only one. Wearing only one hearing aid can
allow your other ear to deteriorate further from lack of use.
When needed, wearing two hearing aids offers many benefits, here
are just a few:
So do yourself a favor, if you need two hearing aids and are only
trying one, give us a call and we’ll rush you a second hearing aid to try.
Remember, at Hearing Help Express you have a 45-day home trial.
Wearing two hearing aids increases your ability
to locate the direction of sound. Especially in
trafcorsituations
where your safety is
a concern.
Speech understanding
is improved especially
in noisy situations
like restaurants.
Better understanding of speech –
wearing two hearing aids allows
your brain to focus on the
conversation you want to hear.

1-800-221-2099 • HearingHelp.com 19
8out of 10 people
said having hearing aids
improves their quality of life.
3out of 4 people
said having hearing aids makes them
feel more con dent in social situations.
7out of 10 people
said having hearing aids
improves their relationships
with those closest to them.
We urge you to take full advantage of your
FREE support from our dedicated staff
of licensed hearing aid specialists.
If you have any questions or concerns give us a call toll-free!
1-800-221-2099
(M-Th 7:30 am - 8 pm • Fri 7:30 am - 5 pm • Sat 8 am - Noon CST)
Chat with us online: HearingHelp.com
or email us at: info@hearinghelp.com
Thank you for choosing Hearing Help Express
to take you on your journey to improved hearing.
“Many thanks to your caring staff for being so kind
and patient with me over the phone. Thank you Hearing
Help Express for making a difference in my life.”
J.B. – Temecula, CA

*396190626*
HH.396-190626
1. 2.
45-Day, Risk-Free Trial
Money-Back Guarantee
One Year Limited
Manufacturer's Warranty
Try your Hearing Help Express®
Apollo hearing aid for 45 days
risk-free. If you are not 100%
satisfied, simply return all
materials within 45 days from
the date of delivery, and we will
refund any money paid towards
the purchase price. You are
responsible for the safe return
of all materials in their original
condition. Ship insured mail.
Your Apollo hearing aid is
warranteed for one year against
defects in manufacturer's materials
and workmanship. That means
if they didn't do a good job
making your hearing
aids then
we're going to fix them.
For
service, you must send your
Apollo to Hearing Help Express
for this warranty to apply.
Ship insured mail.
Questions, call toll-free: 1-800-221-2099
YOUR MONEY-BACK GUARANTEE
FROM HEARING HELP EXPRESS®
Your 2-way assurance of complete satisfaction
an IntriCon company
1-800-221-2099 • HearingHelp.com
1714 Sycamore Rd • DeKalb, IL 60115
© Hearing Help Express®, Inc.
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