
8
User Manual
Make sure the battery is not charged or discharged prior to shutdown!
4.2.3. Faults & Troubleshooting
The faults and troubleshooting of battery system are shown in table below. 
Please contact the dealer if you don’t have qualified operator.
4.3  System Startup
Make sure all cables are connected properly prior to startup.
Open the protective cover of circuit breaker, and pull the circuit breaker to 
ON position.
Press the startup button (auto-reset) for 2~3s, then SOC power indicator will 
be on, which means battery pack is powered on normally. Wait for 1min after 
startup is done (SOC indicator will flicker progressively during self-check of 
system).
Disconnect the cable between battery pack and inverter, then disconnect the 
short-circuit plug and cable on the last battery pack.
Move the inverter switch to the off position. Turn off the master battery pack 
switch and disconnect the master battery pack breaker.
Hiconics will offer quality guarantee services within the warranty period if the 
Product is installed and used by the Manual.
The warranty will expire immediately if the Product’s installation or operation 
violates against the Manual
For any direct or indirect losses and damages due to the followings, we shall 
not offer quality warranty services, nor undertake the direct or indirect 
liabilities.
Please pack the BMS and battery module with original package. If package is 
unavailable, please use the equivalent carton that conforms to the following 
requirements.
Note: The table above is the recommended period for routine maintenance of 
products. The actual maintenance period should be determined based on the 
Product’s installation environment. Make sure to shorten the maintenance 
period and increase maintenance frequency in case of dirty environment!
4.4  System Shutdown
Pull the circuit breaker to OFF position and finish battery shutdown. Do not 
remove the power cable until the battery pack system is shut down complete-
ly; otherwise, arc discharge may occur, which may lead to severe injury. It is 
suggested to touch the battery pack and cable 30s after system is shut down.
The battery should be opened, repaired or dismantled by workers or personnel 
authorized by manufacturer only. For any consequences or liabilities due to 
violation against the safety operation, design, production and equipment 
safety standard, we do not bear any legal responsibilities.
5-Troubleshooting
6-Maintenance
7-Product Outage
8-Disclaimer
Troubleshooting
S/N Description
1
2
3
Power status indicator 
of battery pack is off
Running status indica-
tor of power battery is 
normally on in red
Running status indica-
tor of battery pack 
flickers in yellow
Check if cable is connect-
ed properly and battery is 
powered on
Check if PCS communi-
cation cable is connected 
properly
Check if WiFi is 
connected successfully
Troubleshooting
S/N Fault Description
1
2
Battery startup failure
Battery operation 
failure
Check if cables are connect-
ed properly
Check if PCS cable is 
connected properly and PCS 
has alarm of battery com-
munication error
Maintenance 
Period
Inspection
Contents Inspection Method
System 
running and 
environment 1 times/year
1.Visually inspect whether the 
device has damage or deformation.
2.Check if there’s abnormal sound 
while device is running.
3.Inspect the humidity and dust in 
the ambient environment of device; 
check if air inlet filters are normal.
4.The battery should be charged to 
at least SOC 50 % each time 
before battery is idled for over 9 
months.
5.Please contact the dealer and 
carry out reasonable evaluation 
before expanding the capacity of 
battery system.
Electric 
connection 1 times/half 
a year
1.Check if cable and terminal block 
are loose and have the trace of arc 
discharge and rust.
2.Check if cable has damage, 
especially whether the surface that 
contacts metal surface has the 
trace of scratch.
2.Check if cable has damage, 
especially whether the surface that 
contacts metal surface has the 
trace of scratch.
3.Check if the insulation wrapping 
of cable terminal block is falling.
4.Check if cable distribution is 
normal.
Applies to load above 80kg
With handle
The product can be wrapped completely
Force Majeure (earthquake, tsunami, fire hazard, etc.)
Misuse or non-compliance with regulations
Improper installation, debugging, startup or operation (violate against the 
detailed guidance principle in installation manual)
The cooling and natural airflow are minimized due to insufficient 
ventilation and circulation
Installed in corrosive environment
Damage during transport
Unauthorized maintenance
Poor maintenance of device. The device can be inspected by qualified 
technicians at site after continuous use for 60 months. When the device 
is used for over 60 months, the warranty request may be refused, unless 
the device is proved to be fully maintained.
External factors, including abnormal physical or electrical pressure 
(blackout surge, surge current, etc.)
Incompatible frequency converter or device
Connected to other brands of inverters without permission by Hiconics