Miele HS18 User manual

en Operating Instructions Robot Vacuum Cleaner
fr Mode d'emploi Aspirateur-robot
M.-Nr. 10 783 330
HS18

2
en ....................................................................................................................... 4
fr ......................................................................................................................... 37

en - Contents
3
IMPORTANT SAFETY INSTRUCTIONS ................................................................ 4
Appliance overview ............................................................................................. 10
Caring for the environment ................................................................................ 12
Functions and features of the robot vacuum cleaner...................................... 13
Included accessories .......................................................................................... 13
Preparing for use................................................................................................. 13
Use........................................................................................................................ 15
MobilControl App ................................................................................................ 20
Video function ....................................................................................................... 21
Maintenance ........................................................................................................ 22
Ordering the correct accessories.......................................................................... 22
Emptying the dust box .......................................................................................... 22
Cleaning the dust box ........................................................................................... 23
Cleaning the exhaust filter..................................................................................... 23
Cleaning the side brushes..................................................................................... 23
Cleaning the roller brush ....................................................................................... 24
Cleaning the dust box seals.................................................................................. 25
Replacing the dust box seal unit........................................................................... 25
Cleaning the front wheel........................................................................................ 25
Cleaning the sensors............................................................................................. 26
Changing the batteries in the remote control........................................................ 26
Replacing the rechargeable battery ...................................................................... 26
Storage ................................................................................................................. 28
Cleaning and care ............................................................................................... 28
After sales service............................................................................................... 28
Contact in case of fault ......................................................................................... 28
Warranty ................................................................................................................ 28
Frequently Asked Questions .............................................................................. 29
Fault messages.................................................................................................... 32
Copyright and licenses ....................................................................................... 34
Limited Warranty - Vacuum Cleaners USA ....................................................... 35

en - IMPORTANT SAFETY INSTRUCTIONS
4
READ ALL INSTRUCTIONS BEFORE USING THIS APPLI-
ANCE
This robot vacuum cleaner complies with all current local and na-
tional safety requirements. Inappropriate use can, however, lead to
personal injury and damage to property.
Please read the operating instructions before using the robot vac-
uum cleaner for the first time. They contain important information
on the safety, use, and maintenance of the robot vacuum cleaner.
This prevents both personal injury and damage to the appliance.
Keep these operating instructions in a safe place and pass them
on to any future user.
Switch the robot vacuum cleaner off before any maintenance work
and cleaning or if it is not going to be used for a longer period of
time. It should also be switched off when dealing with problems.
To do so, slide the switch I/0 on the side of the robot vacuum
cleaner to the 0 position. The same should be done if you notice
any unusual behavior with your robot vacuum cleaner.
Correct use
 This robot vacuum cleaner is intended for cleaning flooring in do-
mestic households and similar working and residential environments.
 The robot vacuum cleaner is not intended for outdoor use.
 The robot vacuum cleaner must only be used for domestic house-
hold purposes to vacuum dry floor surfaces. Any other usage, modi-
fication or alteration is not supported by the manufacturer and could
be dangerous.
 Persons which lack physical, sensory or mental abilities or experi-
ence with the machine should not use it without supervision or in-
struction by a responsible person.

en - IMPORTANT SAFETY INSTRUCTIONS
5
Safety with children
 Danger of suffocation! Ensure that any plastic wrappings, bags,
etc. are disposed of safely and kept out of the reach of children.
 Children must be kept away from the robot vacuum cleaner unless
they are constantly supervised.
 Please supervise children in the vicinity of the robot vacuum
cleaner and do not let them play with it.
 Keep the rechargeable battery and the batteries for the remote
control out of the reach of children.
WARNING
To reduce the risk of fire, electric shock or injury:
 Check the voltage rating of the vacuum cleaner before connecting
the power cord to an electrical outlet. Your power source should cor-
respond with the voltage rating plate located on the underside of the
vacuum. Use only household AC outlets. Never use DC power
sources. If you are not sure of your home’s voltage supply, consult a
qualified electrician. Connecting the vacuum cleaner to a higher volt-
age than indicated in these instructions may result in damage to the
vacuum cleaner or injury.
 To reduce the risk of electric shock, this appliance has a polarized
plug (one blade is wider than the other.) This plug will fit in a polar-
ized outlet only one way. If the plug does not fit fully in the outlet, re-
verse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet. Do not alter the plug in any way.

en - IMPORTANT SAFETY INSTRUCTIONS
6
Technical safety
 The robot vacuum cleaner operates at 14.4V.
It is classified as a class III appliance.
This appliance is supplied by a safety extra-low voltage (SELV)
power source where the voltage is low enough to protect users from
the risk of electrical shock. A Class II plug-in power supply is used
for supplying power to charge the robot vacuum cleaner.
 Before each use of the robot vacuum cleaner, check both the vac-
uum cleaner and all of the accessories supplied with it for any visible
signs of damage. Do not use a damaged appliance or component.
 The electrical outlet must be fitted with a 15 A fuse.
 Compare the connection data on the data plate of the robot vac-
uum cleaner and the power supply (voltage and frequency) with that
of the mains electricity supply. This data must match exactly.
 Reliable and safe operation of this robot vacuum cleaner can only
be assured if the base station has been connected to the mains
electricity supply.
 While the vacuum cleaner is under warranty, repairs should only
be performed by a Miele-authorized service technician. Otherwise
the warranty will be void.
 Repairs should only be carried out by a Miele-authorized service
technician. Repairs and other work by unqualified persons can cause
considerable danger to users.
 Make sure that the power cord is not damaged, bent or twisted.
Do not place any heavy items on top of it.
 Do not let the robot vacuum cleaner travel over the power cord or
other cords.
 Only use the parts supplied for charging the rechargeable battery
(adapter, power unit and base station).

en - IMPORTANT SAFETY INSTRUCTIONS
7
 Batteries and rechargeable batteries will deplete over time. They
can then leak corrosive fluids. Avoid contact with the eyes and skin.
In the event of contact, rinse thoroughly with water and seek medical
advice.
 The robot vacuum cleaner is fitted with sensors to detect steps
and drops in height. Do not cover these sensors or the camera, and
ensure that the function of the sensors is not hindered by obstacles
while the cleaner is moving.
 Do not attach any adhesive labels to the front of the base station
as this conceals an infrared transmitter. Do not place any items in
front of it.
 Do not immerse the robot vacuum cleaner or the parts supplied in
water. Clean all parts with a dry or slightly damp cloth only.
 Do not drop the robot vacuum cleaner or any of the accessories
supplied with it. Items that have been dropped or damaged should
not be used for safety reasons.
 Defective components should be replaced by Miele original parts
only. Only with these parts can the manufacturer guarantee the
safety of the appliance.
Proper use
 Do not use the robot vacuum cleaner without the dust box, pre-fil-
ter, and exhaust filter fitted.
 Remove all breakable or lightweight items from the floor and make
sure that the robot vacuum cleaner cannot become entangled in
cords, curtains, fringes, cables, or similar.
 Animals must be kept away from the robot vacuum cleaner. Do
not allow animals to stand or sit on the robot vacuum cleaner.
 Take the necessary precautions to ensure that the robot vacuum
cleaner cannot fall from high places such as balconies. Block access
to these places, e.g., by installing physical barriers.

en - IMPORTANT SAFETY INSTRUCTIONS
8
 Do not use the robot vacuum cleaner to vacuum up anything
which has been burning or is still glowing e.g. cigarettes, ashes or
coal, whether glowing or apparently extinguished. Do not use it in
the vicinity of a fireplace.
 Do not use the robot vacuum cleaner to vacuum up any water, liq-
uid or damp dirt. Wait until any freshly cleaned or shampooed car-
pets or floor coverings are completely dry before attempting to vac-
uum.
 Do not use the robot vacuum cleaner to vacuum toner dust. Toner,
such as that used in printers and photocopiers, can conduct elec-
tricity.
 Do not use the robot vacuum cleaner to vacuum up any in-
flammable or combustible liquids or gases and do not use it in areas
where such substances are stored.
 Do not sit or lie on the surface being cleaned while the vacuum
cleaner is running. This is to prevent the risk of loosely fitting clothes
or long hair coming into contact with the roller brush or other moving
parts of the robot vacuum cleaner.
Handling the rechargeable battery and remote control batteries:
 Please contact Miele Service before shipping the rechargeable
battery.
 Do not drop or throw the rechargeable battery. For safety reasons
do not continue to use a rechargeable battery which has been
dropped or damaged.
 Keep the rechargeable battery or the batteries away from flames
or other heat sources. Do not heat the rechargeable battery or bat-
teries or place them in direct sunlight.
 Do not dismantle the rechargeable battery.
 Do not cause a short circuit by bridging the contacts of the
rechargeable battery or the batteries, either unintentionally or delib-
erately.

en - IMPORTANT SAFETY INSTRUCTIONS
9
 Do not allow the rechargeable battery or the batteries to come
into contact with liquids.
 Do not attempt to recharge the remote control batteries.
 Discontinue use of the rechargeable battery if you notice an un-
usual smell from it, if liquid is leaking from it, it is significantly over-
heating or if it is discolored or deformed. Dispose of the recharge-
able battery immediately.
 Disposing of the batteries and the rechargeable battery: Remove
the rechargeable battery from the robot vacuum cleaner and the bat-
teries from the remote control. Insulate the metal contacts with ad-
hesive tape to prevent short circuits. Dispose of the batteries and the
rechargeable battery in a municipal recycling facility. Do not dispose
of batteries or the rechargeable battery with normal household
waste.
Accessories
 Only use genuine accessories with the “ORIGINAL Miele” logo on
them. The manufacturer cannot otherwise guarantee the safety of
the product.
SAVE THESE INSTRUCTIONS

en - Appliance overview
10
Illustrations A, B and C for this section are on the pull-out pages in the back of
these operating instructions.
A – Robot vacuum cleaner top and bottom
aDisplay
bWi-Fi display
cVideo function display (for Scout RX2 Home Vision)
dTime mode display (am/pm)
eStart/Pause sensor field ()
fCameras
gImpact protection
hOn/Off switch (I/0)
iDepression to open the storage compartment
jSilent vacuuming mode sensor field
kTurbo vacuuming mode sensor field
lBase sensor field
mSpot vacuuming mode sensor field
nAuto standard vacuuming mode sensor field
oTimer indicator
pRechargeable battery status indicator
qSide brushes for hard flooring / universal side brushes / side brushes for car-
peted flooring and rugs
rRoller brush
sFront wheel
tSensors (toppling protection)
uCharging contacts
vRoller brush cover
wDrive wheels
xSuction nozzle with sealed unit
yBack wheel

en - Appliance overview
11
B – Base station and remote control
Base station
aCord rewind
bCord guides
cSocket for the power supply plug (not visible in the figure)
dCharging contacts
Remote control
aPower button (switch on and off)
bBase button (direct vacuum cleaner to base station)
cOK confirmation button with direction buttons around it
dStart/Pause button () (start/stop vacuuming)
eMode button (select the vacuuming mode)
fWIFI button (activate/deactivate Wi-Fi)
gClock button (set time of day)
hTimer button (set the timer)
iMute button (activate/deactivate acoustic signals)
jClimb button (reduce crossing over height)
kBattery compartment (at the back)
C – Dust box
aHandle
bCleaning tool with wiper
cWiper button
dLid
eRelease buttons for the lid
fDust compartment
gPre-filter
hExhaust filter
iExhaust filter compartment lid

en - Caring for the environment
12
Disposal of the packing mate-
rial
The cardboard box and packing materi-
als protect the appliance during ship-
ping. They have been designed to be
biodegradable and recyclable.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children. Dan-
ger of suffocation!
Disposal of your old appliance
Electrical and electronic appliances
contain valuable materials. They also
contain certain substances, compounds
and components which were essential
for the proper functioning and safe use
of the equipment. Handling these mate-
rials improperly by disposing of them in
your household waste can be harmful to
your health and the environment. There-
fore, please do not dispose of your old
appliance with regular household waste
and follow local regulations on proper
disposal.
Consult with local authorities, dealers or
Miele in order to dispose of and recycle
electrical and electronic appliances.
Miele assumes no responsibility for
deleting any personal data left on the
appliance being disposed. Please en-
sure that your old appliance is kept
away from children until removal. Ob-
serve safety requirements for appli-
ances that may tip over or pose an en-
trapment hazard.
Disposal of old batteries and
power packs
Electrical and electronic appliances of-
ten contain batteries and power packs
which must not go into household
waste after use. Please remove all ac-
cessible batteries and take them to a
suitable collection site where they can
be collected free of charge. Batteries
and power packs may contain sub-
stances which are harmful to your
health and the environment.
The labeling on the battery or power
pack gives further information. The
crossed-out waste bin means that you
must never put batteries and power
packs into household waste. If the
crossed-out waste bin has one or more
of the listed chemical symbols, it con-
tains lead (Pb), cadmium (Cd) and/or
mercury (Hg).
3E&G+J
Old batteries and power packs contain
important raw materials and can be re-
cycled. Separately collecting old batter-
ies and power packs facilitates handling
and recycling.

en
13
Functions and features of the
robot vacuum cleaner
The robot vacuum cleaner is suitable for
the daily cleaning of short pile carpets
and fitted carpets, as well as hard floor-
ing.
Please observe the flooring manu-
facturer's cleaning and care instruc-
tions.
The robot vacuum cleaner is fitted with
cameras and sensors. It continually
saves room plans as well as information
regarding areas it can access freely.
The robot vacuum cleaner uses this
data to create an efficient vacuuming
plan of the surfaces to be vacuumed,
which it can then vacuum au-
tonomously.
Included accessories
– Remote control / two batteries
– Two side brushes
– Power supply unit with plug
– Power adapter
– Base station
– Magnetic strip
Preparing for use
Diagrams 1 - 10 for this section are at
the end of these operating instruc-
tions.
Insert the side brushes(Fig. 01)
Place the robot vacuum cleaner up-
side down on a level, clean surface.
Press the two side brushes carefully
onto their pins until they audibly en-
gage. Take care to comply with the
markings L and R.
Removing the protective foil(Fig. 02)
Remove the protective foil from the
base station and from the top of the
robot vacuum cleaner.
Placing the batteries in the remote
control(Fig. 03)
Remove the battery compartment
cover.
Insert the two batteries supplied.
Make sure the polarity is correct.
Close the battery compartment cover.
Switching on the robot vacuum
cleaner(Fig. 04)
Slide the I/0 switch on the side of the
robot vacuum cleaner to the I posi-
tion.
The rechargeable battery status indica-
tor lights up in the display.
After approx. 60 seconds, the robot
vacuum cleaner will switch into
standby. The battery status indicator
will continue to light up.
The robot vacuum cleaner is reactivated
by pressing any button on the remote
control or one of the sensor fields in the
display.

en
14
Connecting the base station
(Figs. 05 - 07)
Place the base station on a level sur-
face against a free wall within easy
access of a power socket. Ensure
that there is an obstacle-free distance
of at least 5ft in front and 1.5ft to the
right and left of the base station (Fig.
05).
Insert the supplied power supply plug
into the socket at the back of the
base station. You can wind excess
cord around the cord rewind. Guide
the cord through one of the two cord
guides(Fig. 06).
Insert the power adapter into the
power supply until it audibly engages
and then plug it into the selected
power outlet (Fig. 07).
Charging the rechargeable
battery(Fig. 08)
The rechargeable battery is supplied
not fully charged. Before using for the
first time, it must be fully charged while
the robot vacuum cleaner is switched
on (switch I/0 to I).
The battery can also be charged when
the robot vacuum cleaner is switched
off (switch I/0 to 0). In this case, the
vacuum cleaner indicators will not re-
act.
Connect the robot vacuum cleaner
correctly to the charging contacts on
the connected base station.
As the rechargeable battery charges,
the status indicator flashes in the dis-
play.
The charging process takes up to 150
minutes for the Scout RX2 and up to
180 minutes for the Scout RX2 Home
Vision. The process is finished when the
rechargeable battery status indicator
lights up green permanently in the dis-
play.
You can then vacuum for up to one
hour with the Scout RX2 and up to two
hours with the Scout RX2 Home Vision.
Rechargeable battery status indica-
tor in the display
Red Charged capacity approx.
0% - 20%
Orange Charged capacity approx.
20% - 50%
Green Charged capacity approx.
50% - 100%
Setting the time of day(Fig. 09)
Use the remote control to set the time
of day.
The default factory setting for the robot
vacuum cleaner is the 24-hour time dis-
play.
Press the Clock button for at least
three seconds.
The indicator field flashes in the display.
Press the OK button.
The hour display flashes in the indicator
field.
Press the + or - direction button to
set the current hour.
Press the OK button to confirm your
selection.
The minute display flashes in the indica-
tor field.

en
15
Press the + or - direction button to
set the current minutes.
Press the OK button to confirm your
selection.
If you want to alter the time of day, pro-
ceed as described above.
Defining the area to be vacuumed
(Fig. 10)
The robot vacuum cleaner is 3 3/8"
high. Any items that will be vacu-
umed under should have a minimum
clearance of 3 7/16".
You can define any areas which the ro-
bot vacuum cleaner should not have
access to.
Place the magnetic strip supplied
with the groove facing downwards on
the floor.
The robot vacuum cleaner will not cross
over the magnetic strip.
Adhesive strips are supplied for perma-
nent fixing. Additional magnetic strips
are available to order from the Miele
webstore.
Use
Always observe the robot vacuum
cleaner during the first cleaning ses-
sion in a new environment and after
making changes in your home. This
way you will be able to detect and
remove any problematic obstacles or
section off the relevant areas with
the magnetic strip. You must also
check whether steps and drops in
height are recognized properly.
Your robot vacuum cleaner is equipped
with an integrated Wi-Fi module. You
can view status information or execute
control commands using a mobile de-
vice (tablet PC or smartphone).
If you would like to control the robot
vacuum cleaner using a mobile device,
please read the section "MobilControl"
app.
The operation of the robot vacuum
cleaner via remote control and the dis-
play will be described later in this "Use"
section.
Switching on and off
Press the Power button on the re-
mote control or any sensor field on
the display.
Starting vacuuming
There are two ways to start vacuuming.
Option 1 (remote control)
Press the  button.
Option 2 (display)
Press the  sensor field.
The area to be vacuumed will be
cleaned.

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16
The robot vacuum cleaner always
cleans for at least five minutes, regard-
less of the size of the surface to be vac-
uumed.
Finishing vacuuming if vacuuming
started from the base station
The robot vacuum cleaner will return to
the base station and recharge.
If the battery is low, the robot vacuum
cleaner will return to the base station
and recharge. IIwill appear in the indi-
cator field. The robot vacuum cleaner
will then continue vacuuming in the lo-
cation where it had stopped.
Finish vacuuming if vacuuming
started from somewhere in the room
The robot vacuum cleaner will return to
its starting point and switch into
standby after approx. 60seconds.
The robot vacuum cleaner will stand
still when there is low battery capacity.
You should then recharge it.
Manually controlled vacuuming
You can use the direction buttons on
the remote control to vacuum a particu-
lar area of the room.
While the robot vacuum cleaner is
vacuuming, press and hold one of the
direction buttons.
The robot vacuum cleaner will turn in
the desired direction until you let go of
the direction button.
Press and hold the + direction button.
The robot vacuum cleaner will travel in
the desired direction and continue to
vacuum.
Press the  button on the remote
control or the  sensor field on the
display.
The original vacuuming process will
continue running.
Interrupting vacuuming
Press the  button on the remote
control or the  sensor field on the
display.
The robot vacuum cleaner stops.
Press the button or the sensor field
again to continue vacuuming.
Manual navigation (without vacuum-
ing)
You can use the direction buttons on
the remote control to direct the robot
vacuum cleaner to a specific area of the
room.

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17
Press and hold one of the direction
buttons.
The robot vacuum cleaner will travel in
the desired direction without vacuum-
ing.
You cannot direct the robot vacuum
cleaner manually to the base station in
order to recharge it.
Directing the robot vacuum cleaner
to the base station
(only possible when vacuuming was
started from the base station)
Press the Base button on the remote
control or the Base sensor field on
the display.
The robot vacuum cleaner will travel to
the base station and recharge.
Finishing vacuuming manually
Press the Power button on the re-
mote control.
The robot vacuum cleaner will switch
into standby after approx. 60seconds.
The display is deactivated, the
rechargeable battery status indicator
continues to light up.
You can switch the robot vacuum
cleaner into standby before 60sec-
onds is up by pressing the Power but-
ton again.
The robot vacuum cleaner is reactivated
by pressing any button on the remote
control or one of the sensor fields in the
display.
Operating modes
There are five different operating op-
tions.
Auto
Standard vacuuming for
normally soiled flooring.
Spot Targeted vacuuming of an
area approx. 59' x 59'
(1.8x1.8m) around the se-
lected starting point of the
robot vacuum cleaner.
Base
Directing the robot vacuum
cleaner to the base station.
Turbo For vacuuming lightly soiled
flooring with a short vacu-
uming duration.
Silent
Vacuuming with low noise
development.

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18
Selecting the vacuuming mode
Press the Power button on the re-
mote control.
There are two ways of selecting the
vacuuming mode.
Option 1 (remote control)
Press the Mode button repeatedly
until the symbol for the vacuuming
mode you want lights up on the dis-
play.
Press the  button to start vacuum-
ing.
Option 2 (display)
Press the sensor field of the desired
vacuuming mode.
Press the sensor field  in order to
start vacuuming.
Setting the timer
(only possible if the clock has been set)
If you would like the robot vacuum
cleaner to start at the same time every
day, you can save the desired start time
and vacuuming mode to memory.
The robot vacuum cleaner can also
vacuum in the dark. However, please be
aware that vacuuming may be less thor-
ough. The cameras require light in order
to navigate unobstructed.
Use the remote control to set the timer.
Press the Timer button for at least
three seconds.
The timer  indicator flashes in the dis-
play and the hour display flashes in the
indicator field.
Press the + or - direction button to
set the hour you want.
Press the OK button to confirm your
selection.
The timer  indicator flashes in the dis-
play and the minute display flashes in
the indicator field.

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19
Press the + or - direction button to
set the minutes you want.
Press the OK button to confirm your
selection.
Press the Mode button repeatedly
until the symbol for the vacuuming
mode you want flashes on the dis-
play.
Press the OK button to confirm your
selection.
The settings are shown for approx.
three seconds on the display. The robot
vacuum cleaner will now start to vac-
uum at the same time each day.
If the timer  indicator is lit up in the
display, then the timer is activated.
To alter the entries, proceed as de-
scribed above.
Tip: You can save up to seven individ-
ual combinations for the "start time –
vacuuming mode" if you set the timer
using a mobile device, see section
"MobilControl App".
Please note that the robot vacuum
cleaner always follows the save com-
mands which were set most recently,
regardless of whether the settings
were configured using the remote con-
trol or with a mobile device.
Deactivating the timer
Press the Timer button on the remote
control briefly.
The timer  indicator goes out on the
display.
Activating the timer / displaying a set
start time
Press the Timer button on the remote
control briefly.
The timer  indicator lights up in the
display and the set start time is shown
briefly in the indicator field. The robot
vacuum cleaner will start to vacuum at
the set time.
Deactivating the acoustic signals
Acoustic signals are set as standard.
You can deactivate and then reactivate
them.

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20
Press the Mute button on the remote
control briefly.
OFF will appear in the indicator field
briefly.
Acoustic signals for fault messages
cannot be deactivated.
Reducing the maximum crossing
over height
The robot vacuum cleaner is set to
overcome height differences of up to
3/4" as standard. It is therefore able to
vacuum carpets, move over door
thresholds, etc.
If you would like to reduce this height
(down to approx. 1/4" (6mm)) in order
to protect the legs of chairs, tables, or
lamps, for example, you can deactivate
the factory default setting.
Press the Climb button on the remote
control briefly.
LOwill appear in the indicator field.
Press the Climb button again briefly if
you want to reactivate the maximum
crossing over height of 3/4". HIwill ap-
pear in the indicator field.
MobilControl App
Wi-Fi
You can view status information or exe-
cute control commands using a mobile
device (tablet PC or smartphone).
The robot vacuum cleaner is equipped
with an integrated Wi-Fi module for this
purpose.
Please note that, despite the manufac-
turer's extremely high security stan-
dards, there may be data security
risks for the user whenever networked
devices are used. For this reason, we
offer you the option of removing the
Wi-Fi module from the robot vacuum
cleaner. You can find instructions for
this at the end of this section.
Make sure that you have sufficient sig-
nal strength for your W-Fi network in
the rooms where the robot vacuum
cleaner will be vacuuming.
You can download the MobilControl
app for free via the Apple App Store or
Google Play.
Download the app from one of the
app stores.