Miele PW 5064 MopStar 60 User manual

Operating and installation instructions
for washer-extractor
PW 5064
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time. M.-Nr. 07 320 530
en-GB

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Recycling packaging materials saves
raw materials and reduces the amount
of waste produced. Rather than just
throwing these materials away, please
ensure they are recycled.
Ensure that any plastic wrappings,
bags, etc are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Disposing of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.
Please dispose of it at your local
community waste collection/recycling
centre or contact your dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or
disconnected from the mains electricity
supply by a competent person.
Energy saving tips
Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine load the maximum dry load
for the programme you are using.
Detergent
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
– Reduce the amount of detergent for
smaller loads.
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Caring for the environment
2

Caring for the environment..........................................2
Warning and Safety instructions .....................................6
Operating the washing-extractor ....................................10
Control panel .....................................................10
Display ..........................................................11
Before using for the first time.......................................12
How to wash correctly.............................................13
Brief instructions ..................................................13
Spinning ........................................................18
Maximum final spin speed...........................................18
Rinse and interim spin ...........................................18
To omit the final spin (Rinse hold) ..................................18
To omit the spin between rinses and the final spin .....................18
Delay start.......................................................19
Programme chart .................................................20
Programme sequence .............................................24
Pre-spin .........................................................25
Pre-wash/Pre-rinse.................................................25
Anti-crease.......................................................25
Changing the programme sequence .................................26
Cancelling a programme ............................................26
Changing a programme ............................................26
Adding or removing laundry after a programme has started ................27
Detergent .......................................................28
Water softeners ...................................................28
Contents
3

Fabric conditioner or liquid starch.....................................28
Colour run and dye removers/dyes ....................................29
External dispensing system..........................................30
Empty sensor ..................................................31
Cleaning and care ................................................32
Cleaning the machine ..............................................32
Cleaning the water inlet filters ........................................34
Problem solving guide ............................................35
What to do, if.....................................................35
The programme does not start .......................................35
Fault messages in the display ........................................36
General problems .................................................37
An unsatisfactory wash result ........................................38
The drum door cannot be opened by pressing the Door button..............39
Opening the drum door in the event of a blocked drain outlet and/or
power failure .....................................................40
After sales service ................................................41
PC / Optical interface...............................................41
Optional accessories ...............................................41
Installation and connection ........................................42
Front view........................................................42
Rear view ........................................................43
Installation on a raised plinth .........................................44
Washer-dryer stack ................................................44
Installation surface.................................................45
Installing the washer-extractor........................................45
Removing the transit struts ..........................................45
Re-fitting the transit struts ...........................................47
Levelling the machine ..............................................48
Contents
4

Plumbing ........................................................49
Connection to the cold water supply ................................49
Connection to the hot water supply .................................50
Connection to drainage .............................................50
Electrical connection U.K. ...........................................51
Technical data ...................................................52
Settings menu J..................................................54
Suds cooling .....................................................54
Display contrast ...................................................54
Display brightness .................................................54
Settings/Supervisor level menu .....................................55
Enter code .......................................................55
Change code .....................................................55
Language Jand further settings. .....................................56
Contents
5

This machine conforms to current
safety requirements. Inappropriate
use can, however, lead to personal
injury and damage to property.
To avoid the risk of accidents and
damage to the machine, please
read these instructions carefully
before using it for the first time. They
contain important information on its
safety, use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
Correct application
~Only use the machine to wash items
which are specified by the
manufacturer to be machine-washable
on the wash-care label, and textiles
composed of hand-washable wool or
wool blend fabrics as well as satin,
lace, silk and other hand-washable
garments. Any other applications may
be dangerous. The manufacturer
cannot be held liable for damage
resulting from incorrect or improper use
of the machine.
~This machine must be used as
described in these operating
instructions and must be checked on a
regular basis to make sure it is
functioning correctly. Maintenance
must be carried out when necessary.
~It is the operator's responsiblity to
ensure that the standard of disinfection
in thermal as well as chemo thermal
procedures is maintained (in
accordance with § 18 IFSG) by carrying
out suitable validation tests.
Disinfection programmes must not be
interrupted, as this can have a limiting
effect on the disinfection result.
~This machine is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowldege, unless they have been
shown how to use it by a person
responsible for their safety.
Safety with children
~Keep children away from the
machine at all times. It is not a toy! To
avoid the risk of injury do not allow
children to play on or near it or to play
with its controls. Supervise its use by
the elderly or infirm, and supervise
children whilst you are using it.
~Older children may only use the
machine if its operation has been
clearly explained to them and they are
able to use it safely, recognising the
dangers of misuse.
~For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures
Do not let children touch it.
Warning and Safety instructions
6

Technical safety
~Before setting up the machine,
check it for any externally visible
damage.
Do not install or use a damaged
machine.
~Before connecting the machine,
ensure that the connection data on the
data plate (voltage and connected
load) match the mains electricity
supply. If in any doubt, consult a
qualified electrician.
~The electrical safety of this machine
can only be guaranteed when
continuity is complete between the
machine and an effective earthing
system which complies with current
local and national safety regulations. It
is most important that this basic safety
requirement is present and regularly
tested, and where there is any doubt
the household wiring system should be
inspected by a qualified electrician.
The manufacturer cannot be held liable
for the consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the machine to the
mains electricity supply by an extension
lead. Extension leads do not guarantee
the required safety of the machine (e.g.
danger of overheating).
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which the manufacturer cannot accept
liability. Repairs should only be
undertaken by a Miele approved ser-
vice technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~In the event of a fault or for cleaning
purposes, the machine is only
completely isolated from the electricity
supply when:
–it is switched off at the wall socket
and the plug is withdrawn, or
–it is switched off at the mains, or
–the mains fuse has been withdrawn,
or the screw-out fuse removed (in
countries where this is applicable).
~This machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used. Check the hose
regularly for signs of wear. Change in
good time to avoid the risk of leaks and
subsequent damage.
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~If the connection cable is faulty it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In countries where there are areas
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage caused by cockroaches or
other vermin will not be covered by the
machine guarantee.
Warning and Safety instructions
7

~If this machine is being used in a
commercial environment please ensure
that all relevant health and safety
regulations are obeyed.
~This machine may only be used in
mobile installations such as ships if a
risk assessment of the installation has
been carried out by a suitably qualified
engineer.
Correct use
~Do not install your machine in rooms
where temperatures below freezing
may occur. Frozen hoses may burst or
split. The reliability of the electronic
control unit may be impaired at
temperatures below freezing point.
~Before using the machine for the
first time, check that the transit bars at
the rear of the machine have been
removed (see section on "Installation").
During spinning, a transit bar which is
still in place may result in damage to
both the machine and adjacent
furniture or appliances.
~Turn off the stopcock if the machine
is to be left for any length of time (e.g.
holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. Soiling such
as metal shavings etc. on cloths must
be shaken out before washing.
These may damage components of the
machine (e.g. suds container, drum),
which in turn can result in damage to
the laundry.
~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine only
use proprietary non-corrosive descaling
agents and strictly observe the
instructions on the packaging. A
special descaling agent is available to
order from the Miele Spare Parts
Department or your Miele dealer.
Warning and Safety instructions
8

~Textiles which have been
pre-treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~Never use solvent based cleaning
agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such agents
also pose a fire and explosion hazard.
~Only use dyes specified by the
manufacturer as being suitable for use
in a washing machine. Always observe
the manufacturer's instructions
carefully.
~Colour run and dye removers
contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.
~Avoid contact of stainless steel
surfaces (front, lid, casing) with liquid
cleaning and disinfecting agents which
contain chlorine or sodium
hypochlorite. These agents can have a
corrosive effect on stainless steel.
Aggressive vapours containing chlorine
bleach can also be corrosive. Do not
store open containers of these agents
near the machine.
Accessories
~Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, guarantee,
performance and product liability
claims will be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
9

Control panel
aStart button
Starts the selected programme.
bDisplay with –, OK and + buttons
See the following pages for more
information.
cmbutton
For selecting delay start.
dPC/Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
ePre-wash/Pre-rinse button with
indicator light
fProgramme selector
For selecting a programme. The
programme selector can be turned
clockwise or anti-clockwise.
gDoor button
Opens the machine door.
Operating the washing-extractor
10

Display
- / + buttons
For altering the values highlighted in
the display:
-decreases the value or moves the
highlighting upwards
+increases the value or moves the
highlighting downwards.
OK button
For confirming the value selected and
choosing the next value.
The following are selected via the
display:
–Further programmes
–The temperatures for some
programmes
–Final spin speed
–Delay start.
The display also shows the duration of
the programmes and the current time of
day.
The Settings Jmenu is also operated
via the display.
Operating the washing-extractor
11

Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
When the machine is switched on for
the first time, the welcome screen will
appear.
Miele Professional Willkommen
The welcome screen will not appear
again after the first programme has
been completed.
The display for setting the language will
then appear.
^Use the -and +buttons to select the
language you want, and confirm your
choice by pressing the OK button.
Reminder to remove transport struts
To avoid the risk of damage, the
transport struts must be removed
before the machine is used for the
first time. See "Installation and
connection" for instructions on how
to do this.
^After removing the transport struts (if
this has not already been done by
your fitter) press the OK button.
The display for setting the time will then
appear.
Setting the time of day
12:00
Set the time of day
^Set the hour with the -and +buttons,
and confirm your setting by pressing
the OK button. Then do the same to
set the minutes. After you have
confirmed the minute setting, the
main menu will appear in the display.
Running your first programme
Your machine is now ready for the first
programme to be run.
^Turn the programme selector to the
Cleaning cloths 40°C position.
^Open the stopcock.
^Press the Start button.
When the programme has finished,
your machine is ready to use for the
first time.
Before using for the first time
12

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the items to be washed
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to textiles and to
components in the machine.
,Do not use solvent-based
cleaning agents in this machine.
Preparing mops, cloths etc
^Shake mops, cloths and pads out
well to get rid of coarse soiling before
placing them in the drum.
Sorting laundry
^Empty all pockets.
^Badly soiled areas, stains etc. should
be treated as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub!
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (hsymbol)
How to wash correctly
13

BLoad the drum
^Press the Door button and open the
drum door.
^Place mops, cloths and pads loosely
in the drum.
^Unfold the laundry and load loosely
in the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
^Shut the door with a gentle swing.
Make sure that no items are caught
between the drum door and seal.
How to wash correctly
14

CSelect a programme
^Turn the selector to the wash
programme you require.
The programme selected will appear in
the display.
Cleaning cloths
The display will switch to show the
menu for the programme selected.
40°C 1400 rpm
Duration: 0:48 h
^You can then alter the spin speed
which is shown highlighted with the –
or +buttons. Confirm your selection
by pressing the OK button.
When you turn the programme selector
to Further programmes, a list of these
programmes will appear in the display.
ENew mops
Maintenance prog.
Curtains H
^Use the –or +button to highlight the
programme you wish to select and
confirm your selection by pressing
the OK button.
The display will switch to show the
menu for the programme selected.
Curtains
30°C 600 rpm
Duration: 0:48 h
^You can then alter the spin speed
which is shown highlighted with the –
or +buttons. Press OK to confirm.
For some programmes you can now
alter the temperature with + or –.
Pre-wash/Pre-rinse
^An additional Pre-wash or Pre-rinse
can be selected for loads which are
particularly dirty. If these additional
options do not come up in the
display, then they are not available to
select in conjunction with your
chosen programme.
Delay start
^Select Delay start, if required (see
"Delay start").
How to wash correctly
15

DAdd detergent
Take the level of soiling and water
hardness into account when
determining the amount of detergent to
dispense.
Too little detergent results in:
–Mops etc and laundry not getting
properly clean, and with time maybe
becoming grey and hard to the
touch.
–Greasy particles clinging to laundry.
–Limescale deposits on the heater
elements.
Too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– A burden to the environment.
See "Detergent" for further information.
^Pull out the detergent drawer and
add detergent to the compartments
as follows:
i= Detergent for the pre-wash
(1/4of the total amount
recommended).
This compartment is also used for
starch formulations when starching
separately.
j= Detergent for the main wash
§= Fabric conditioner or liquid
starch
^Close the detergent drawer.
The §compartment is not used
during Disinfection programmes. Do
not put anything in it.
This machine can be connected to
an external dispensing system for
dispensing liquid agents (see
"Detergent - External dispenser").
How to wash correctly
16

EStart the programme
The Start button will flash as soon as a
programme can be started.
^Press the Start button.
The Start button will now light up.
If delay start has not been selected, the
estimated programme duration will
appear in the display. This will count
down in one minute steps. During the
first 10 minutes the machine measures
how much water is being absorbed by
the laundry. The programme duration
may be shorter depending on this
absorbency rate.
The programme sequence is also
shown in the display to let you know
which section of the programme has
been reached.
FUnload the drum
At the end of the programme, the drum
continues to turn at intervals for up to
30 minutes to maintain uniform residual
moisture throughout the load and to
help prevent creasing. The machine
can be opened at any time.
Anti-crease and Finished flash
alternately in the display.
^Press the Door button to open the
drum door.
^Unload the machine.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
^Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
^Turn the programme selector to
Finish.
^Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
How to wash correctly
17

Maximum final spin speed
Programme rpm
Standard 1400
Standard plus 1400
Thermal disinfection 1400
Chem. therm. disinfection 1400
Cleaning cloths hygiene dis. 1400
Cleaning cloths 40°C/60°C 1400
Pads 40°C 1400
New mops 1400
Curtains 600
Cottons universal* 1400
Cottons hygiene* 1400
Intensive* 1400
Intensive plus* 1400
Minimum iron* 1000
Quick wash* 1400
Separate rinse 1400
Drain/Spin 1400
* = These programmes are only available if they
have been activated via Settings/Supervisor
level.
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed.
To omit the final spin (Rinse hold)
^Select the Rinse hold setting. The
laundry will not be spun and will
remain suspended in the final rinse
water.
–To start the final spin:
This machine will display the
maximum spin speed possible. You
can select a spin speed lower than
this. Start the final spin by pressing
the Start button.
–To end the programme:
Press the Door button. The water will
drain away. Press the Door button
again to open the door.
To omit the spin between rinses and
the final spin
^Select the Without spin setting. The
water will be pumped away after the
last rinse cycle. At the end of the
programme (with the exception of the
Pads and New mops programmes),
the drum continues to turn at intervals
for up to 30 minutes to maintain
uniform residual moisture throughout
the load and to help prevent
creasing.
The Rinse hold and Without spin
options are not available on the
Thermal disinfection,Chem. therm.
and Cleaning cloths hygiene
programmes.
Spinning
18

With delay start you can choose when
you want the programme to end. The
start of a programme can be delayed
from 30 minutes up to a maximum of 24
hours, allowing you to make use of night-
time economy electricity rates, for
example.
The current time of day needs to
have been set for delay start to work
correctly.
If you have selected the "No time
displayed" option under
Settings/Supervisor level/Time of day,
the start time for a programme can
be delayed by up to 96 hours.
To select delay start
^Select the programme you want and
then press the mbutton.
7:51
Start: 7:51
Finish: 9:19
The display shows the current time of
day and the time the programme is due
to finish.
7:51
Start: 10:32
Finish: 12:00
^Use the +button to select the time
you want the programme to finish at.
The first press on the button will adjust
the finish time to the next full or half
hour. Each subsequent press on the
button will delay the finish time by 30
minutes.
Use the –button to shorten the time if
you have chosen too long a time.
^Confirm the finish time by pressing
the OK button.
To begin delay start
^Press the Start button.
60°C 1200 rpm
Start in: 2:41 h
The display will show how many hours
and minutes are left until the
programme start time.
To alter delay start
^Press the mbutton.
^Use the +and –buttons to alter the
time you want the programme to
finish at.
^Press the OK button to confirm.
To cancel delay start
^Press the mbutton.
^Use the –button to bring the finish
time of the programme forward until
the programme start time is the same
as the current time of day.
^Press the OK button to confirm.
The programme will now start immedi-
ately.
The actual load size can only be
determined accurately by the
machine once the programme has
started. The programme end time
may, therefore, be a bit earlier than
first indicated.
Delay start
19

Mops
Standard 60°C Max. 6.5 kg
Fabric type Cotton, mixed fibre and microfibre mops
Note –A finishing agent can be used.*
Additional options Additional pre-rinse
Detergent Specially formulated detergent
Standard plus 60°C Max. 6.5 kg
Fabric type Cotton, mixed fibre and microfibre mops
Note –A finishing agent can be used.
–The temperature can be altered.*
Additional options Additional pre-rinse
Detergent Specially formulated detergent
Thermal disinfection 85°C/15 min Max. 6.5 kg
Fabric type Cotton, mixed fibre and microfibre mops
Note – Further disinfection processes can be selected.*
– A finishing agent can be used.*
Additional options Additional pre-rinse
Detergent Specially formulated detergent
Chemo thermal disinfection 70°C/10 min Max. 6.5 kg
Fabric type Cotton, mixed fibre and microfibre mops
Note –Further disinfection processes can be selected.*
–A finishing agent can be used.*
Additional options Additional pre-rinse
Detergent Specially formulated detergent (disinfection parameters
operating in your country must be observed)
* These settings can be selected via the Settings/Supervisor level menu.
Programme chart
20
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