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3. The heater must be cleaned at least once a month during the heating season.
CAUTION! The heater should never be immersed in water.
Avoid using detergents to clean the heater.
Never let any water get inside the heater; this can be hazardous.
4. Dust etc. should be removed with a soft cloth.
5. The heater can be stored in a dry and clean place.
6. If the heater stops working, do not attempt to repair it yourself because it can cause a
fire hazard and/or electric shock.
Warranty
Mill offers consumers 5 years warranty for any Mill product from date of purchase by a
consumer. For business customers, a warranty period of 2 years will apply (applicable in
case the end-users are businesses).
This warranty provides the customer with a right to, at Mill's reasonable discretion, either
repair, replacement of a defected product, or alternatively a refund.
The warranty only covers defects that originates from Mill. The customer will therefore not
have a valid warranty claim if the defect is a result of circumstances such as the following:
• Negligent use, misuse, neglect, or careless operation of the product not in accordance
with the Mill user manual.
• Defects caused by transport incurred outside Mill’s responsibility.
• Normal wear and tear, including parts that might wear out over time as for example
batteries for remote controls (if applicable), filters, tubes, and lamps for outdoor heating
etc.
• Damage because of use not in accordance with the rated power and Hz.
• Damage caused by inadequate product maintenance.
• Damage from electrical outages, power surges and/or weather.
• Damage as the result of not installing or assembling the product in accordance with the
Mill user manual.
• Use of parts and accessories, i.e., filter, which are not official Mill certified components.
• Repairs or alterations carried out by parties other than Mill or its authorized agents.
• Minor deviations from the stated quality that are insignificant for the value and soundness
of the product or deviations that the customer could reasonably expect.
• Devices used with third-party software or equipment.
• Software and connectivity issues due to local restrictions in accessing our cloud services.
• Software and connectivity issues due to non-supported third-party devices.
• App or cloud/online service downtime does not fall under warranty.
Mill must provide evidence that the product’s damage has not existed when the product was
sold to the customer within the first year after the purchase.
For the avoidance of doubt, this warranty does not provide the customer or any third party
with any right to damages, compensation nor price reduction of any kind. Mill will not have