Mirabella International Genio User manual

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Quick Start Guide
Genio Wi-Fi Pet feeder with HD camera

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What’s included;
Pet Feeder
Feeding Tray
Power
Adaptor
Product Details

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1. Install the APP and register Account
For the best experience, download the "Mirabella Genio" app to your
smartphone from App Store or Google Play alternatively, you can scan the QR
code below, the Genio app icon will be displayed after installed successfully
Safety & Warnings,
please read before using the pet feeder
•Only suitable for indoor use.
•Do not drop anything other than dry pet food into the food hopper. Failure
to do so may cause malfunction.
•It is recommended the pet feeder be placed in a corner or up against a wall.
•Please shield or organise the power cord well to prevent your pet from
biting the cable which can cause electric schock.
•Do not disassemble or modify the device yourself.
•This feeder is only suitable for dry food and is not suitable for wet food.
•This feeder is suitable for cats or small to medium-size dogs.
•The pet food’s shape and density will cause some deviations from the food
hopper’s capacity and the feeding unit’s quantity.
•After each fill-up of the hopper, the portions may be different for the initial
feeding. It is recommended to calibrate the feeder manually. (Click the
manual feeding button until food is dispensed).

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2. Pet Feeder Installation

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3. Pairing the smart device using Mirabella Genio App
1. Remove the pet feeder from the box, connect the adaptor to the pet
feeder and plug adaptor into your wall socket.
2. Wait for the Wi-Fi Status LED light start blinking slowly along with a
start up sound. This can take a few minutes to load
If the Wi-Fi status LED did not blink when the pet feeder was turned
on, press and hold the manual feeding button until it the Wi-Fi Status
light begins to blink.
3. Launch Mirabella Genio APP, tap on +, then choose Security & Sensor,
select Genio Pet Feeder
4. Follow the in app prompts carefully to complete the network pairing
process. (default QR code scanning method)
5. If your pet feeder having difficulty scanning the QR code, an alternative
process is by using AP mode method, by tapping on Net Pairing mode-
> Select “AP Mode” , then hit “next step”

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6. Make sure the pet feeder LED is blinking red slowly, and connect the
phone to to pet feeder’s network, SmartLife_xxxxxx
7. Return to Genio app and follow the in app instruction to complete the
network pairing process.

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Pet Feeder usage Tips (The interface may change subject to software updates)
to take snapshot and save it
to phone’s camera roll
press and talk to your pet
record live footage into your
phone’s internal storage
set a schedule to feed your
pet
tap feed button to release food
from the food hopper
turn on/off the sound on
change video quality , high definition HD or Standard definition SD
access to pet feeder’s settings page
switch to full screen view mode
: Wi-Fi signal, if signal is less than 60% you should consider change
the location or boost it the WI-Fi Signal using WiFi extender
Tap on the pencil icon you can access the pet feeder’s Settings page;

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Share Device: sharing this pet feeder
with other Genio end user
Device information: detail information
for this pet feeder, owner information,
Virtual ID, IP address etc
Basic Function Settings: access to
status indicator on/off, Flip screen,
Time Watermark option
IR Night Vision: on/off or Auto
FAQ & Feedback: read FAQ or sending
improvement suggestion or product
issue via online feedback system
Firmware information: when new
firmware is release for this pet feeder
you will see a notification icon next to
it.
Remove Device: remove the device
from current account so you can re-
pair it again or pair under different
account

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FAQ:
Food Status indicator light:
What does it mean when it is blinking red?
You have less than 20% food left in the hopper, ensure to refill
What does it mean when it is sold red?
The pet feeder is out of food, please refill immediately
How to connect pet feeder to another router?
Go the pet feeder’ settings page, look for “remove device” Remove it and reset
the pet feeder and pair it again through the app.
Poor performance, taking long time to load the live footage?
Please check the Wi-Fi signal, if it is less than 65%, you will need to consider
changing the pet feeders location or improving your modem/router
Pet feeder went offline and doesn’t reconnect back online by itself?
Go the pet feeder’ settings page, look for “remove device” Remove it and reset
the pet feeder and pair it again through the app.
Followed the pairing process, went to 100% and received error ‘Cannot find
Device’?
1.Disable the 5GHz network or create a Guest 2.4GHz account in your router
settings. Contact your service provider for further details
2. Ensure Wi-Fi LED indicator light is blinking slowly
3. Ensure phone is on the 2.4GHz Wi-Fi network and not 4G mobile data or
5GHz

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Need further assistance from Mirabella technical support?
In the genio app home screen, tap on, Me, -> FAQ & Feedback -> Report issue
Fill in the fault information or suggest for the app/product, then submit
Mirabella International
1 Mirabella Drive
Tullamarine VIC. 3043 Australia
P.O. Box 319, Tullamarine VIC. 3043 Australia
t: 1800 636 528
e: [e-mail]