Miracle Mobility Freedom Gold Series User manual

OWNER’S MANUAL
Leading Innovation in Medical Mobility
Folding Electric Wheelchair
FREEDOM SERIES GOLD -W1, W2

1
Welcome to Miracle Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02
Product Components and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03
Product Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04
Electromagnetic Interference Precaution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06
Load Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety Belt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Joystick Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Brake Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Battery Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to Fold /Unfold the Wheelchair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
TABLE OF CONTENTS

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Thank you for choosing the Miracle Mobility Freedom Series Gold Electric Folding Wheelchair. Miracle Mobility is an
industry leader in medical mobility. The Miracle Mobility Freedom Series Gold Electric Folding Wheelchair is an FDA
approved medical device. Your wheelchair is designed to provide years of use. You have taken an essential step in
regaining mobility, independence, and freedom.
Please read this owner’s manual before attempting to operate your Miracle Mobility Freedom Series Gold Electric Folding
Wheelchair. The safety and operating instructions will help you to understand the performance and limitations of your new
Miracle Mobility Freedom Series Gold Electric Folding Wheelchair. If you need assistance, we have provided in-depth
videos on the Miracle Mobility website at www.miraclemobility.com. On our website you can register your warranty as
well as learn additional operating tips.
If you are happy with your purchase, please write us a review. Share a copy of your review with us,
and you will qualify for an additional 10% discount on the purchase of new
replacement batteries.
Your Miracle Mobility Development Team
888-375-1728
[e-mail]
WELCOME TO MIRACLE MOBILITY
APPROVED

3
Joystick
Controller
Four-Core
Cable plug
Seat Cushion
Battery
Storage Bag
Foot Rest Front Wheel
Computer
Control Center
Rear Wheel
Anti-tipping
Wheel
Electromagnetic
Brake Switch
Brushless Motor
Backrest
Backrest
Collapsing Lever
Push Handle
PRODUCT COMPONENTS AND PARTS

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Model Description.............................................. Miracle Mobility Freedom Series Gold
Model #...................................................... MM-FSG - W1
Motor Type ................................................... Brushless DC Motor
Motor Power Rating ............................................ 180 Watts x 2 (360 Watts Total)
Weight Capacity ............................................... 265 lbs
Chair Weight w/o Battery ........................................ 41 lbs
Chair Weight w/ 1 Battery ........................................ 46 lbs
Chair Weight w/ 2 Batteries ...................................... 51 lbs
Maximum Speed...............................................3.75 mph
Driving Distance ...............................................up to 12 miles w/1 Battery
Driving Distance ...............................................up to 24 miles w/2 Batteries
Incline Grade Capacity .......................................... 12 degrees
Battery Type ..................................................Lithium Ion Battery
Battery Capacity ..............................................24V/10AH/1pcs
Batteries Per Unit .............................................. 1 Batteries
Charge Time.................................................. 6-8 hours
Joystick Controller .............................................DC24V/2A
Charger......................................................24V/2A
Brakes ......................................................Intelligent Electromagnetic
Seat Size ....................................................15.75” D x 15.75” W
Seat Height................................................... 19.5” H
Tire Material ..................................................Solid Polyurethane & Rubber
Front Tire Size ................................................ 7”
Rear Tire Size.................................................8”
Frame Construction ............................................ Aluminum
Gross Shipping Weight.......................................... 51 lbs
Net Shipping Weight............................................ 44 lbs
Carton Dimension.............................................. 26.5” X 16.75” X 31.5”
Carton Cube ..................................................7.8
PRODUCT SPECIFICATIONS

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Electromagnetic interference can cause an impact on the performance of the Miracle Mobility Freedom Series Gold
Electric Wheelchair. Reading and understanding this manual is very important. This section of the Owner’s Manual will
identify possible problems caused by electromagnetic interference. This may help you better understand performance
issues and help identify corresponding protective measures to avoid or minimize any potential risk.
Electromagnetic interference from radio waves.
The Miracle Mobility Freedom Series Gold Electric Wheelchair can be sensitive to electromagnetic interference.
Electromagnetic energy is usually emitted from radio, television, radio transmitters, two-way radios, and mobile devices.
This electromagnetic interference could cause the brakes to malfunction or the chair to move or temporarily create a
non-controlled response. As with any electrical device, strong electromagnetic waves could permanently damage the
control system of the electric wheelchair. The Miracle Mobility Freedom Series Gold Electric Wheelchair has an
electromagnetic resistance strength of 20 V/M. It can resist common electromagnetic interference associated with normal daily life.
Although the Miracle Mobility Freedom Series Gold Electric Wheelchair has a strong anti-interference rating, the owner
should still abide by the following rules:
1. When the power supply is connected to the Miracle Mobility Wheelchair, please do not operate a radio transmitter, a radio
receiver, a citizen’s band radio.
2. Avoid using a personal communication device such as a mobile phone close while the chair is plugged in.
3. Avoid charging close to a radio source, such as radio, television, etc.
4. If in the event of uncontrolled movement, the user should turn off the power supply immediately, then contact the
Miracle Mobility Customer Service.
ELECTROMAGNETIC INTERFERENCE PRECAUTION
ELECTROMAGNETIC INTERFERENCE

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The Miracle Mobility Freedom Series Gold Electric Folding Wheelchair is powered by two brushless 250-watt motors, ideal for
indoor and outdoor use. It is highly recommended that you do not use your Miracle Mobility Freedom Series Gold Wheelchair
in the rain or snow as the electric motor is not water proof. Additionally, it is not recommended that you drive through puddles
or on slippery surfaces. The Miracle Mobility Freedom Series Gold Electric Folding Wheelchair is the ideal lightweight, small
volume mobility device.
Please do not operate your Miracle Mobility Freedom Series Gold Electric Folding Wheelchair until you have read the manual
thoroughly and have an understanding of operating instructions. It is highly recommended you practice operating the joystick
on the slowest speed settings until you get a feel for the responsiveness of your wheelchair. Failure to follow these
instructions could cause harm or danger from misuse of your medical mobility device.
The symbols below will help you identify warnings within this manual. Remember, safety rst!
Please note the owners manual will highlight this safety warning sign for suggestions where possible dangerous
operation can occur that may harm others or cause possible injury to yourself.
Please don’t use mobile phones, interphones, laptops or other radio transmitters while driving your mobility device.
Please be cautious of pinching/grinding points.
Avoid the rain, snow, ice, salt, and riding through water, it should be maintained in a clean and dry condition.
SAFETY PRECAUTIONS

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The product has passed electromagnetic/RF testing resistance up to 20 V/M.
The battery contains corrosive chemicals.
Do not mix batteries with different capacity or battery models at the same time. DO NOT mix old and new batteries
when replacing batteries. Both batteries should be replaced at the same time.
It is very important that you keep tools and other metal objects far away from the positive and negative ends of battery,
if exposed to the both ends, it can cause a short circuit and electric shock.
 Whenyouseethisicon,itmeansthematerialisammable.Donotexposetoames,sparks,oranyheat source.
 Batteriesaretoberecycledandnottobedisposedofinlandlls.Pleaseforwardbatteriestotheappropriate
recycling center.
SAFETY PRECAUTIONS (CONT’D)

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SAFETY PRECAUTIONS (CONT’D)
Before using the Miracle Mobility Freedom Series Gold Electric Wheelchair, be mindful to keep metal tools and other
metal objects from the positive and/or negative connectors of the battery as this could short circuit your battery or
cause possible electric shock.
1. Consult a Physician immediately if you are shocked or burned from the battery.
2. Before using your Miracle Mobility Freedom Series Gold Electric Wheelchair, please make sure you have completely
read this owner’s manual and have practiced using the various operations of the wheelchair under trained supervision.
3. Maneuvers to master include: moving forward and in reverse, controlled turning, navigating around obstacles, up and
down slopes, stopping and starting, and basic brake operations.
4. Please use under direct supervision until you are skilled in performing safe operations.
5. Please do not try new moves until you are able to control your Miracle Mobility Freedom Series Gold Electric
Wheelchair in a safety manner.
6. Be familiar with the locations you plan to operate your Miracle Mobility Freedom Series Gold Electric Wheelchair in.
7. Check to ensure you can operate in a safe manner to avoid the risk of any potential danger to yourself, others, property,
or your Miracle Mobility Freedom Series Gold Electric Wheelchair.

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SAFETY PRECAUTIONS (CONT’D)
8. It is highly recommended that you follow the instructions of your physician, nurse, or physical therapist, and operate the
Miracle Mobility Freedom Series Gold Electric Wheelchair in a manner that is suitable to the user’s ability.
9. Your Miracle Mobility Freedom Series Gold Electric Wheelchair may also be pushed manually. First turn the
electromagnetic brake switch to “Manual Mode”.
10. To operate the wheelchair in manual mode simply push the brake switch to “Manual Mode” as this will release the
electromagnetic brake.
11. To prevent injuring to the user’s back, make sure you are seated in a full upright position with your back against the
back rest while driving the Miracle Mobility Freedom Series Gold Electric Wheelchair.
12. Never attempt to sit in the Miracle Mobility Freedom Series Gold Electric Wheelchair from the front. Always lift
the armrest and sit in the wheelchair from the side.
13. If a caregiver is helping to raise or lower the user into the electric wheelchair, the caregiver should support the user
by keeping their back straight and bend the knees to support the weight of the user.
14. Before a caregiver attempts to move the user, communicate your intentions and how you plan to move the
user into position. This will let the user prepare for the movement and reduce the risk of accidental injury.
15. Never attempt to push or ride the Miracle Mobility Freedom Series Gold Electric Wheelchair up or down stairs.
This can cause serious injury or death and additionally damage property and your medical device.

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SAFETY PRECAUTIONS (CONT’D)
This wheelchair cannot be used in heavy rain, snow, or icy conditions.
Contact with water or excessive moisture can cause an electrical failure.
The frame, motor, and other electrical wheelchair parts are not waterproof.
Washing the electric wheelchair with a water hose is prohibited. If the electric wheelchair has been wet, please
remove the battery as soon as possible and ensure the electric wheelchair and battery are dry before attempting
to use it again.
Use appropriate safety precautions if you attempt to navigate slippery surfaces
and move slowly.
Never drive through a water puddle. The electric motor has only 3-inch clearance
and if the motor is run through water it could damage the motor as shown in Photo A1.
Do not use the electric wheelchair in a bath, sauna, or near swimming pools and do
not use the electric wheelchair near bodies of water such as rivers, lakes, or oceans.
Always ensure the battery cover is closed and make sure that all the electrical connections are secure and safe.
If the joystick is broken, replace the controller before attempting to use the wheelchair.
3” CLEARENCE
Photo A1

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SAFETY PRECAUTIONS (CONT’D)
1. The controller should be mounted to the wheelchair as shown in Photo B1.
Failure to properly install the controllers could result in a risk of collision
while operating or having your controller fall during operation.
2. Check and adjust the settings before each use to ensure the controller is
mounded correctly.
3. If you discover any of the controller setting are malfunctioning, please contact
Miracle Mobility and do not use your medical device until a replacement is available.
4. Make sure you fully understand the control functions of the joystick before operating.
5. While operating the Miracle Mobility Freedom Series Gold Electric Wheelchair, always keep your body upright and
your center of gravity in the middle of the wheelchair.
6. Avoid hitting any objects or people during the operation of your wheelchair.
7. When the wheelchair is stopped and not in use, please ensure that the power is turned off.
Touching the joystick accidentally, by yourself or others, could cause
unexpected movements from the wheelchair. Please ensure that
everyone around you is mindful to not touch the joystick or controller
as shown in Photo B2.
Photo B1
Photo B2

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SAFETY PRECAUTIONS (CONT’D)
1. Do not attempt to move across slippery surfaces unless you are sure it is safe to do so.
2. If you lose traction, you must stop immediately to prevent losing control of the wheelchair. Simply let go of the joystick
and the Electromagnetic Intellegent Brake will stop the wheelchair
3. If there is snow, ice, water, or oil on a slope or ramp, do not navigate the slope or ramp. When unsure if it is safe to
move, ask for help.
4. When storing your wheelchair, turn off the power supply and place the wheelchair in a dry, clean location AFTER you
have fully charged the battery.
5. Theelectricwheelchairissuitableforconcrete,asphalt,indooroorsurfaces,andcanbedrivenondrygrass.
DO NOT ride the wheelchair in sand, dirt, or on rugged terrain as damage to the wheelchair is possible.
The bearings or motor components can become loose and damage could occur.
In most states, driving power wheelchairs on public roads are illegal.
The user must realize that driving wheel chairs on the road or in the
parking lot is dangerous and not recommended.
For easy recognition at dusk,reectivetapehasbeenappliedto
the Miracle Mobility Freedom Series Gold Electric Wheelchair.
Itisalsorecommendedthattheuserwearreectiveclothes.
as shown in Photo C1.
Photo C1

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SAFETY PRECAUTIONS (CONT’D)
1. When crossing roads or navigating areas where vehicles are present, please ensure
that the other drivers have noticed you.
2. Before you continue operation, make eye contact with the driver, and let the driver
know your intentions. Only proceed when you are sure it is safe to do so.
3. Do not attempt to drive the electric wheelchair onto transport vehicles such as buses,
subways, trains, planes, ships, etc.
4. Do not park or place the electric wheelchair in the front of other vehicles.
5. The electric wheelchair should only be operated and maintained with a stable
center of gravity.
6. Never drive on a ramp or slope angle at an improper angle as shown in Photo D1.
7. Only attempt to navigate an incline/decline perpendicular to the angle as shown
in Photo D2.
DO NOT attempt to modify or adjust the electric wheelchair, it has been
designed with a balanced and safe center of gravity
Photo D2
Photo D1

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SAFETY PRECAUTIONS (CONT’D)
• When entering and exiting the electric wheelchair, ensure the power is turned
off, and the electromagnetic brake is in electric mode, as shown in Photo E1.
• Raise the armrest, as shown in Photo E2.
• Turn to the side of the wheelchair with the raised armrest and enter and exit from
the side, as shown in Photo E3.
• Never attempt to sit in the electric wheelchair from the front. This can cause the
wheelchair to tip forward, as shown in Photo E4.
Photo E1 Photo E2 Photo E4
Photo E3

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SAFETY PRECAUTIONS (CONT’D)
Practice entering and exiting your wheelchair safely. Follow the instructions of
your local healthcare provider so that you can safely manage the entry and exit of
your electric wheelchair safely.
Make sure you move the electric wheelchair as close as possible to the location
where you can safely seat yourself. See Photo F1 to learn the proper entry and
exit position of the electric wheelchair.
It is advised that you lift up the footrest so that it is tucked away as you enter and
exit the wheelchair as shown in Photo F2.
Do not stand on the pedal as it is not designed to support the full weight of the
user as shown in Photo F3.
Standing on the footrest can cause the center of gravity to shift and cause the
wheelchair to tip forward and damage your wheelchair or cause serious injury
or death to yourself.
Remember to keep your feet from being caught between the footrest and the
wheelchair frame while folding.
It is recommended that you sit and stand quickly to reduce the risk of falling.
Photo F1
Photo F2
Photo F3

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Reaching for an object or reclining in the wheelchair will affect the center of gravity and could cause the wheelchair to tip.
If you must shift your weight and center of gravity, do not tilt or lean your body beyond the perimeter of the
wheelchair cushion.
Do not exit the wheelchair from the front. As shown in Figure G1.
Do not use your hands to reach for distant objects as this will cause a center of gravity to shift resulting in a tipping
situation. As shown in Figure G2.
Do not attempttopickupitemsfromtheoorwhileseatedinyourwheelchairasthiswillcauseatippingsituation.As
shown in Figure G3.
SAFETY PRECAUTIONS (CONT’D)
Photo G1 Photo G2 Photo G3

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SAFETY PRECAUTIONS (CONT’D)
1. Do not lean on the top of the seat back so as to prevent falling or damage to the push handle of the wheelchair.
As shown in Figure H1.
2. To reach an object, move your electric wheelchair as close as possible to the object and maintain your center of gravity as
you reach for the object.
3. When attempting to reach for an object while seated, it is advised to rotate the front wheels as far forward as possible.
This will help improve the center of gravity for your wheelchair. As shown in Figure H2.
ALWAYS turn off the power of your electric wheelchair when reaching for an object as this will prevent accidental
bumping the controller or joystick causing the wheelchair to move unexpectedly. As shown in Figure H3.
Photo H1 Photo H2 Photo H3

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Figure I1
Figure I2
Figure I3
SAFETY PRECAUTIONS (CONT’D)
During normal daily operation of your electric wheelchair, you will need to
safely navigate around obstacles. Obstacles could include but not be
limited to, elevators, ramps, holes, speed bumps, curbs, and broken
pavement. Such objects can be very dangerous if you are not mindful at
all times.
Small height changes and bumps may cause the electric wheel chair to
tip or rollover resulting in serious injury or death. Be mindful the ground
clearance is less than 3 inches.
Always drive under control and at safe speeds.
When driving the electric wheelchair, please keep a careful eye of your
surroundings when passing through doors or tight spaces.
1. It is recommended that you adjust your center of gravity when approaching
inclines and declines.
2. When you are going up an incline, lean forward slightly to maintain a good
center of gravity. As shown in Figure I1.
3. When you are going down an decline, lean back into the chair to maintain a
good center of gravity. As shown in Figure I2.
4. Never drive horizontal to the slope of an incline or decline. As shown in Figure I3.
5. While your electric wheelchair can safely navigate steep slopes, it is
recommended that you not navigate a slope greater than 12°.