Miracle Mobility Falcon 5000 Ultra-Lite User manual

Model #
MM-FALCON-W22
Falcon 5000 Ultra-Lite Folding Electric Wheelchair
Owner’s Manual

Welcome 2
Chair Specifications 3-5
Unpacking, Setting Up, Battery Install 6-7
How to Unfold and Fold 8-9
Anti-tipping Wheel, Armrests & Transferring to/from Wheelchair 10-11
Electric Mode & Manual Mode 12
Battery & Charger 13-15
Joystick & Basic Driving 16-18
Error Codes 19
Safety Precautions 20-21
Maintenance & Electromagnetic Interference 22
Warranty 23
Customer Service 24
Table of Contents
1

Welcome
Thank you for choosing the Miracle Mobility Falcon 5000 Ultra-Lite Folding Electric Wheelchair. Miracle
Mobility is an industry leader in medical mobility. Your wheelchair is designed to provide years of use.
Please read this owner’s manual before attempting to operate your Wheelchair. The safety and operating
instructions will help you to understand the performance and limitations of your new mobility aid.
If you need assistance, we have provided in-depth videos on the Miracle Mobility
website at www.miraclemobility com. Or contact technical support at 1-888-375-7128
This is an instruction manual. The actual product may have some slight differences
due to random modifications or running change improvements from the factory.
Thank you for your purchase!
Miracle Mobility Development Team
1-888-375-7128
[e-mail]
2

Chair Specifications
Easily navigate through standard
doors and narrow hallways.
Folds in less than 3 seconds and
fits in the trunk of most small cars.
3
23”
35”
36” 28” 12”
31”
Color Options
Gold
Model #
MM-FALCON-W22
UPC Code
8-50012-19860-4
Motor Type Brush DC Motor
Motor Power Rating
180 Watts x 2 (360 Watts Total)
Weight Capacity 220 lbs
Chair Weight w/o Battery 37 lbs
Chair Weight w/Battery 41 lbs
Maximum Speed 3.75 mph
Speed Settings 5 Speeds
Driving Distance up to 10 miles
Incline Grade Capacity 12 degrees
Battery Type Lithium Ion Battery
Battery Capacity 24V/10ah
Batteries Per Unit 1 Battery
Charge Time 3-5 hours
Joystick Controller DC24V/2A
Charger 24V/2A
Brakes Intelligent Electromagnetic
Seat Size 16" D x 17" W
Seat Height 19" H
Tire Material
Solid Polyurethane & Rubber
Front Tire Size 7"
Rear Tire Size 12"
Frame Construction Aluminum
Gross Shipping Weight 48 lbs
Net Weight 41 lbs
Item Dimensions 36" L x 35" H x 23" W
Item Dimensions folded 28" L x 31" H x 12" W
Carton Dimensions 30" L x 29" H x 14" W
Carton Cube 7.0
Warranty
1 yr (frame), 1 yr (motor), 1 yr (parts)

4
360 degree Joystick
Lifting Leg Rest
And Foot Pad
7” Front Tires
12” Rear Tires
Push Handle
17” W x 16” D Seat
Lithium Ion Battery
360 Watt Motors
Folding Lever
For Push Handles
Chair Specifications
Lifting Armrests

5
Horn
Joystick Controller
Speed Up Button
Speed Down Button
Power On/Off
Battery Indicator Light
Speed Indicator Light
5 Speed Settings
360-degree Joystick

Unpacking and Setting UP
1. Begin by unpacking the wheelchair, battery, owners' manual and
charger from the shipping carton and remove packing wrap and
stand the chair upright (see Image 1 & 2) and lift the back push
handlebars up and legs down
2. Install the joystick controller on the armrest (see Image 3)
3. When making the Joystick connection make sure you alien the
arrow for both male and female connectors. (see Image 4)
6
Image 1
Image 2
Image 3
Image 4

Battery Install
4. Identify the Battery and notice the
male/female connections (see Image 5)
Be careful not to bend the connector
prongs as this will cause the chair to
malfunction)
5. On the left side of the chair, slide the
battery along battery rails into the battery
connection port in the wheelchair and push
battery firmly in place. (see Image 6)
7
Image 5
Image 6

8
How To Unfold
6. Grasp each seat bar with each
hand and push apart and down.
(see Image 7) The chair will separate
and unfold.
7). The chair transforms from folded
to unfolded within seconds.
(See Image 8)
Image 7
Grasp Seat Bars
Push down the seat bars
Image 8

How To Fold
9
8. The chair can be easily folded and carried. (see image 9)
9. Lift handles are located on the seat. (see image 10)
Grasp the seat handles and pull up. This will allow the
chair to fold within seconds. (see image 11)
10. Push the chair together once unfolded. (see image 12)
Image 9
Image 10 Image 11 Image 12

10
12. The chair is equipped with anti-tipping wheels.
(see Image 13)
13. Anti-tipping wheels help prevent tipping
backwards while navigating inclines
Anti-Tipping Wheels
Image 13
Lifting Armrest &
Leg Rest
14. The leg rests will lift to help with
transporting the chair and easy transfer
onto and from the chair (see Images 14)
15. The armrest will lift out of the way for
easy transfer onto and from the chair by
raising, (see Images 14)
Image 15
Image 14

11
Transferring Onto the Wheelchair
16. Before sitting, make sure the Power is OFF and chair is in electric mode locking the wheels.
17. If you accidently touch the joystick with the power on the wheelchair could move.
18. Transfer onto the wheelchair sideways, then swing around facing forward. (see Image 16)
Transferring from the Wheelchair
19. Make sure to bring the wheelchair to a complete stop.
20. Turn off the power to avoid touching the joystick and
accidently moving the wheelchair unintentionally.
21. Raise armrest to conveniently transfer from the side of
the wheelchair
22. Carefully slide forward and stand
23. Do not transfer off the wheelchair from the front
24. Only transfer from the side of the wheelchair (see Image 16)
Image 16

12
Electric Mode vs Manual Mode
25. The wheelchair can be used in manual mode allowing a caregiver to push the chair manually.
26. Switching from electric mode and manual mode can be done if the power to the chair is off and you
push the red brake levers forward or backward. (see image 17)
27. If the power is on, the wheelchair cannot be pushed manually.
28. The chair will beep if the power is on, and the brakes are in manual mode. (see image 18)
29. The brakes should be in electric mode when transferring from and onto the wheelchair.
Image 17
➢If Brake Lever is pushed forward,
the chair is in electric mode
➢If the Brake Lever is pulled back,
the chair is in manual mode
Image 18

Charging the Battery
30. Your chair is equipped with a powerful 24V 12ah lithium-ion battery
(see Image 21)
31. This battery meets FAA standards for airline travel
32. You can charge your battery from the joystick by connecting the 3-prong charger to the
joystick as shown. (see Image 22) Charging time is typically 3-5 hours.
Image 22
Controller Charge
port
13
Image 21

33. The chair is equipped with over current protection. This added safety system is included on the
wheelchair and will shut off the electrical current from the batteries if triggered, thus shutting the
motor down. This will ensure that the motor and battery do not experience damage
34. The life cycle of a lithium battery is measured in charging cycles with an average of 300 charge cycles
35. Check the battery indicator light before each use to ensure you have the power you need
36. Do not use a battery charger that have not been certified by Miracle Mobility
37. If the battery is damaged, do not handle the battery without protective gloves and eyewear
38. If the battery needs to be disposed of, locate the nearest hazardous materials disposal facility, and
call for instructions
39. If storing your wheelchair for an extended period, take these steps to maintain the battery:
a) Fully charge the battery before storing.
b) Remove the battery from the wheelchair.
c) Store the battery at a room temperature with a dry environment.
d) Avoid temperature extremes and do not allow the battery to freeze.
Do not attempt to charge your battery if it is frozen from extreme weather conditions,
instead first allow it to thaw for several hours.
More Battery Information
14

40. The wheelchair uses a 24V/12ah lithium-ion
battery. Your wheelchair will arrive with a
partially charged battery
41. The battery should allow you to drive for a
distance up to 10 miles under normal
operation conditions
42. Allow your wheelchair to charge for 3-5 hours
or until the light on the charger turns green
(see Image 23)
43. Continue to charge the wheelchair 1 hour
after the light turns green to fully charge the
battery. Once fully charged, unplug from the
power socket and disconnect from joystick
44. If the wheelchair is unused for two months,
you should charge the battery to keep it full
before use.
Charging The Batteries
15
Image 23

Joystick Controller
16
45. The joystick is designed to provide all the information
you need to safely operate your wheelchair.
(see Image 24) also reference page 5 in your manual
46. The joystick is designed to operate the chair with a
zero-turn radius (within its own footprint) and will
detect micromovement of the joystick
Driving
To stop the chair simply let go of the joystick
and the chair will come to a controlled stop.
Practice using the joystick to move forward, in
reverse, and making left and right turns
Always use slow smooth movements and avoid
jerky movements with the joystick
It takes about a week to get a feel for to the
joystick’s responsiveness to become proficient.
Image 24

17
Joystick Controller
Operate the wheelchair slowly and at an even
controlled speeds
Avoid sharp jerky movements and make smooth
movements for better responsiveness of the joystick
Make sure your path is clear of obstacles
Practice driving forward, backwards, and making
and figure 8’s
47. Practice operation in a safe and controlled environment to learn the operation of your
joystick along with the different speeds and the maneuverability of the wheelchair.
(see Image 25)
48. When turning, reduce your speed, which will help you avoid any potential tilting
or tipping of the wheelchair and adjust the speed depending on your
49. To stop, simply let go of the joystick and it will naturallyreturn to the neutral positionand bring
the chair to a comfortable stop.
environment.
Image 25

18
Basic Driving
Before operating your wheelchair, be sure to read all safety information and
precautions included in this manual. Operate only in an appropriate
environment.
TRANSFER ON Be certain that the power is OFF
before sitting in the seat of Silver 6000 Plus Wheelchair.
There should be no lights on the controller and always board with a side transfer.
POWER ON Press the power button, you will hear a beep and the joystick lights will indicate that the power is on.
TURING &STEERING Use the joystick style controller to steer left or right, forward or in reverse.
STOPPING Simply remove your hand from the joystick to stop.
POWER OFF When stopping, it is advised that you power OFF the wheelchair to prevent
accidents. Press the power button to turn off the wheelchair and the joystick lights will shut off.
GET OUT Make sure there is no lights on the controller before getting off the wheelchair.
Practice in an open space before operating. Find an open area such as a park and have an
assistant to help you practice until you can operate this vehicle skilled.
Always make sure that the power is off before transferring on or off the seat.
Set the speed control button according to your driving speed preferences. We recommend you
keep the speed at the lowest shift setting until you are familiar with the driving characteristics of
the joystick.

Error Codes
19
Error
Code
Cause of Issue Solution
0001 Rocker Failure
When starting the wheelchair, release the rocker; If the
fault still appears, contact your service technition
0002 Left Mostor Hall Failure Please contact the Maintenance Staff
0004 Right Motor Hall Failure Please contact the Maintenance Staff
0008 Left Motor Overcurrent or Current Detection Fault Please contact the Maintenance Staff
0010 Right Motor Overcurrent or Current Detection Fault Please contact the Maintenance Staff
0020 Power Supply Over Voltage or Under Voltage Please contact the Maintenance Staff
0040 15V votage failur Please contact the Maintenance Staff
0080 Left Motor Rate Failure Please contact the Maintenance Staff
0100 Right Motor Rate Failure Please contact the Maintenance Staff
0200 Left Motor Failure Please contact the Maintenance Staff
0400 Right Motor Failure Please contact the Maintenance Staff
0800 Communication Failure Please contact the Maintenance Staff
Please read the above operation instruction and precautions carefully. The wheelchair has undergone rigorous
product testing and the product quality is excellent. If the error code appears on the LCD Screen due to
misoperation please refer to the following error code description and repair above. Please contact customer
service to explain the situation and how to process and resolve a timely repair.