Dynamic iPortal User manual

iPortal
the wheelchair display
interface for powered
wheelchairs
User Manual
iPortal User Manual Issue 5.06, May 2012
compatible with

2 About this manual
1. About this manual
This User Manual describes how to use DYNAMIC CONTROLS’iPortal system; the intended
audience is the user of a powered-wheelchair, with the iPortal system already
installed on the wheelchair.
The iPortal connects with a DYNAMIC CONTROLS’Shark, DX, or DX2 Control System.
Please note that the words iOS device in this manual refer to iPhone, and iPod touch.
The following symbols are used throughout this manual to outline important and
helpful information:
WARNING
Warnings provide important information that must be followed in order to
install, configure, and use the product safely and efficiently. Not following
the instructions given in a warning can potentially lead to equipment
failure, damage to surrounding property, injury or death.
CAUTION
Cautions provide supporting information in order to install, configure, and
use the product. Not following the instructions given in cautions can lead to
equipment failure.
NOTE
Notes provide supporting information that may be important to the user,
but which does not involve risk to life, or injury, or damage to the
equipment.
REFERENCE
Reference directs the reader to a source of further or more detailed
information on a given topic.
Key information follows such as a mechanical or electrical specification.

3 About this manual
CAUTION
The Shark, DX and DX2 Systems are not user serviceable. Specialised tools
are necessary for the repair of any component. Any attempt to gain access
to, or in any way abuse the electronic components and associated
assemblies that make up the powered wheelchair system, renders the
manufacturer’s warranty void and the manufacturer free from liability.
NOTE
Due to continuous product improvement, DYNAMIC CONTROLS reserves the
right to update this manual. This manual supersedes all previous issues, which
must no longer be used.
NOTE
DYNAMIC CONTROLS reserves the right to change the product without
notification.
iPhone, iPod touch, Safari, Mac and iTunes are trademarks of Apple Inc., registered in the U.S.
and other countries. The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth® SIG, Inc. and any use of such marks by Apple is under license. Apple is not a
participant in or sponsor of this promotion.
“Made for iPod” means that an electronic accessory has been designed to connect
specifically to iPod and has been certified by the developer to meet Apple performance
standards.
“Made for iPhone” means that an electronic accessory has been designed to connect
specifically to iPhone and has been certified by the developer to meet Apple performance
standards.
Apple is not responsible for the operation of this device or its compliance with safety and
regulatory standards. iPod is a trademark of Apple Inc., registered in the U.S. and other
countries. iPhone is a trademark of Apple Inc.
DYNAMIC CONTROLs, the Dynamic logo, the Shark, DX, DX2, iPortal and Dashboard logos are
trademarks of DYNAMIC CONTROLS. All other brand and product names, fonts, and company
names and logos are trademarks or registered trademarks of their respective companies.
DYNAMIC CONTROLs owns and will retain all trademark rights and DYNAMIC CONTROLS or its licensors
own and will retain all copyright, trade secret and other proprietary rights, in and to the
documentation.
All materials contained within this manual, in hardcopy or electronic format, are protected by
copyright laws and other intellectual property laws.
© Copyright 2012 DYNAMIC CONTROLS. All rights reserved.

4 Contents
2. Contents
1. About this manual ........................................................................................2
2. Contents.......................................................................................................4
3. Introduction..................................................................................................6
3.1. iPortal overview ................................................................................................. 6
3.2. The iPortal in detail ............................................................................................ 6
3.3. The iPortal system components .......................................................................... 7
4. Setting up the iPortal with your iOS device....................................................8
4.1. Step 1 - place your iOS device in the iPortal cradle............................................... 9
4.2. Step 2 - pair the iPortal and the iOS device ........................................................ 11
4.3. Step 3 - download the iPortal Dashboard application......................................... 12
4.4. Step 4 - optionally activate the iPortal Accessibility feature ............................... 14
5. Using the iPortal Dashboard features..........................................................14
5.1. Drive mode....................................................................................................... 14
5.2. Seating mode ................................................................................................... 14
5.3. About menu ..................................................................................................... 15
5.4. Settings menu .................................................................................................. 16
5.5. System messages.............................................................................................. 17
5.6. Status icons ...................................................................................................... 17
6. Charging or powering a second device ........................................................19
7. iPortal Accessibility.....................................................................................20
7.1. Firmware Upgrade............................................................................................ 21
7.2. Supported remotes and operating modes.......................................................... 21
7.3. Activating iPortal Accessibility .......................................................................... 22
7.3.1. Completion of purchase ................................................................................................. 23
7.4. Using iPortal Accessibility with Apple’s VoiceOver............................................. 24
7.4.1. Joystick Commands......................................................................................................... 24
7.4.2. Navigation mode ............................................................................................................ 25
7.4.3. Text mode....................................................................................................................... 26
7.4.4. Number mode................................................................................................................. 28
7.4.5. Alternative mode actions ............................................................................................... 29
7.5. Tutorials for iPortal Accessibility with VoiceOver ............................................... 30
7.5.1. Navigating the iOS device ............................................................................................... 30
7.5.2. Using Applications .......................................................................................................... 35
7.6. Using iPortal Accessibility with Apple’s AssistiveTouch ...................................... 42
7.6.1. Introduction ....................................................................................................................42
7.6.2. Enabling AssistiveTouch.................................................................................................. 43
7.6.3. Moving and selecting with the AssistiveTouch cursor.................................................... 43
7.6.4. The AssistiveTouch menu ...............................................................................................47

5 Contents
8. Appendices .................................................................................................51
8.1. Quick Start Guide to iPortal Accessibility ........................................................... 51
8.1.1. DX-ACU3B ....................................................................................................................... 51
8.1.2. DX-REM24SD................................................................................................................... 51
8.1.3. DX-REM34, DX-REM34B, DX-REM41D, DX-REM41E .......................................................51
8.1.4. DX-REMG90 .................................................................................................................... 52
8.1.5. DX-REMG91 .................................................................................................................... 52
8.1.6. DX2-REMA-ACS2, DX2-REMB-ACS2, DX2-REM420, DX2-REM421 ..................................52
8.1.7. DX2-REM550, DX2-REM551............................................................................................52
8.2. Apple disclaimer............................................................................................... 53
9. Index ..........................................................................................................54

6 Introduction
3. Introduction
3.1.iPortal overview
DYNAMIC CONTROLS’iPortal is a powered-wheelchair display interface. When combined
with an iOS device, the iPortal provides the powered-wheelchair user with essential
information such as battery state, driving speed, seating adjustments, and an
emergency call function.
With additional, and optional software (see the iPortal Accessibility section, later on),
the powered-wheelchair‟s remote joystick can be used to navigate and interact with
your iOS device.
3.2.The iPortal in detail
The iPortal is the front-runner of a new generation of powered-wheelchair accessories
that present a whole new approach to meeting a powered-wheelchair user‟s needs
and wishes.
The iPortal, which is compatible with DYNAMIC CONTROLS’Shark, DX, and DX2
wheelchair controllers, can connect to an iOS device to display powered-wheelchair
information in real time.
The iPortal has the following features:
connects with DYNAMIC CONTROLS‟Shark, DX or DX2 wheelchair control systems
without reprogramming the wheelchair
an adjustable mounting arm and cradle that attaches to the wheelchair and
conveniently positions the iOS device for the user
an Apple USB charging port to keep the iOS device fully charged

7 Introduction
an auxiliary USB port (charging-only), for other devices
wheelchair fault logging
the iPortal Dashboard application displays wheelchair information in real time.
Using Bluetooth®technology to connect with the wheelchair system, the
following is provided:
ospeed and speed range indicator
ocompass heading (iPhone 3GS (or later) only)
oseat adjustment indicator
obattery state
odrive profile indicator
oemergency call function (iPhone only)
3.3.The iPortal system components
The following components are provided with the iPortal system. Note the names of
the components, as they will be referred to throughout the rest of this manual.
Note: iPhone and iPod touch are not included in the packages. The cables (DK BUS, DX BUS, and Y-cable
(for Shark)) must be ordered separately.

8 Setting up the iPortal with your iOS device
4. Setting up the iPortal with your iOS device
Before you can use your iPortal system, you will need to set up the iPortal with your iOS
device by placing your iOS device securely in the cradle, and then making sure that
the iPortal and your iOS device can communicate correctly. As a one-off set-up
process, you will also have to download the iPortal Dashboard application to run on
your iOS device.
The following section describes how to get your iPortal working with your iOS device
for the first time. The process is as follows:
step 1 - place your iOS device in the iPortal cradle
step 2 - pair the iPortal and the iOS device (this means establish a Bluetooth
connection)
step 3 - download the iPortal Dashboard application
step 4 - optionally activate the iPortal Accessibility feature
These topics are explained in more detail, in the sections following.
REFERENCE
For more details of iOS device features, capability, and minimum
system requirements visit www.apple.com
The iPhone, and iPod touch User Guides are available from
www.apple.com/support
NOTE
Dashboard can only display information it receives from your
wheelchair control system. Dashboard does not send any information
back to your control system, and cannot control the wheelchair.

9 Setting up the iPortal with your iOS device
4.1.Step 1 - place your iOS device in the iPortal
cradle
Make sure that you have the correct cradle for your device. Check the identifier as
shown below. Put your iPhone or iPod touch into the iPhone or iPod touch cradle on
your wheelchair. When your device is in position, you will feel a click.
CAUTION
iOS devices are not intended for use in the
rain or other wet environments. To protect
the iOS device from damage when in a wet
environment, remove it from the cradle and
store it in a dry place. Put the charging
cable connector in the charging cable park.
NOTE
The iPod touch 4 is slimmer than the iPod touch 3. If you are using the
iPod touch 4, add some padding to the iPod cradle to make sure
that the iPod fits securely into the cradle.
Put your iPhone or iPod
touch into the cradle at
the bottom first. Be sure
that your device is
correctly located.
Push the top of your
device into the cradle.
You will feel the device
click into position.
Be sure your device is
secure in the cradle
before driving your
wheelchair.
The cradle identifier is
on the back of the
cradle above the
charging cable park.
iPhone
iPod touch

10 Setting up the iPortal with your iOS device
Adjust the mounting arm to position your device for comfortable operation.
WARNING
Do not position the cradle outside the frame of the wheelchair
otherwise it can strike objects or passers-by, causing injury. Adjust the
cradle such that it remains inside the frame of the wheelchair.
Connect the charging cable to your device. When you turn on the power at your
Remote, your iOS device will beep or vibrate to confirm that it is receiving a charge
from the wheelchair battery.

11 Setting up the iPortal with your iOS device
4.2.Step 2 - pair the iPortal and the iOS device
Your iOS device communicates with the Shark, DX or DX2 wheelchair control system
via the iPortal module, using a Bluetooth® wireless link. Before using your iOS device
with your wheelchair control system, you must first pair (this means establish a
Bluetooth connection) your iOS device with the iPortal.
To pair the devices, start from your iOS device Home screen. (The numbers in square
brackets refer to the images below).
- Browse to Settings [1] ► General [2] ► Bluetooth [3]
- Turn on Bluetooth [4]. Your iOS device will start searching for nearby devices
- On the wheelchair, turn the power off and on [5]
- On your iOS device, when asked for a PIN, enter 7654 [6]
- Tap Connect at the top of the iOS device‟s screen [6]
NOTE
Allow between 30 and 60 seconds for the Enter PIN screen to be
displayed.
NOTE
When you see an instruction on your iOS device to “cycle the
power”, turn the power off at your Remote, and then turn it on
again.

12 Setting up the iPortal with your iOS device
4.3.Step 3 - download the iPortal Dashboard
application
To download the iPortal Dashboard application you must have an iTunes Store
account and an active internet connection. You can use either your iOS device or
your computer to connect to the Internet and the iTunes Store. You can set up an
iTunes account at www.apple.com/itunes.
To download the iPortal Dashboard using your iOS device:
Start from the iOS device Home screen.
- Browse to the App Store
- Search for iPortal Dashboard
- Select iPortal Dashboard from the search results
- Tap INSTALL
If you use your iPhone to download the iPortal Dashboard application, the
application is installed automatically on your iPhone and is ready to use.
REFERENCE
For more details of how to download and install an application from the
iTunes Store refer to the iPhone or iPod touch User Guides.
The iPhone, and iPod touch User Guides are available from
www.apple.com/support
After your device and the iPortal have successfully paired,
the connection is listed on the Bluetooth® menu [7].
Note that sometimes when attempting to pair your iOS
device with the iPortal, one or the other may time out
waiting for input from you. If the procedure does not work
the first time, repeat the steps above.
Make a note of the PIN (7654) in case your iOS device
becomes unpaired and you do not have this manual with
you.
If your chair is programmed to go into sleep mode after only
one minute of inactivity, the chair may enter this mode
during pairing, causing pairing to fail. If this is the case, ask
your therapist or dealer to increase the sleep time-out
value.

13 Setting up the iPortal with your iOS device
To download iPortal Dashboard using your computer:
Start your Internet connection and start iTunes.
- Browse to the iTunes Store, and then browse to the App Store
- Search for iPortal Dashboard and select iPortal Dashboard from the search results
- Click INSTALL
If you use your computer to download the iPortal Dashboard application, the
application will be installed automatically on your iOS device next time you sync.
After downloading
When a new Dashboard application is started for the
first time, it will check the firmware on the iPortal
module. If the firmware of the iPortal module is out-
of-date, the iPortal Dashboard application will ask
you to upgrade the firmware of the iPortal module.
If you see this screen, and if the time is convenient
for you, press Upgrade Now. The process can take
several minutes, after which the Dashboard
application will restart.
DO NOT CYCLE THE POWER during the upgrade process, even if the screen shows
"unable to connect" and advises you to cycle the power. The connection will
automatically resume after the upgrade process is complete.
If you press Later, the Dashboard application will start normally. You will be asked
again to upgrade the next time Dashboard is started after 24 hours has passed.

14 Using the iPortal Dashboard features
4.4.Step 4 - optionally activate the iPortal
Accessibility feature
Please see the iPortal Accessibility section, later on.
5. Using the iPortal Dashboard features
The iPortal Dashboard is simple and intuitive to use. Change between Drive and
Seating modes on your Remote and Dashboard will follow.
To navigate to the About menu screen or to the Setting menu screen simply tap an
icon on the navigation bar along the bottom of your screen.
5.1.Drive mode
To change to Drive mode switch your Remote to Drive
and Dashboard will follow.
When in Drive mode, Dashboard displays the following
information:
AWheelchair battery state
BDrive profile
CMaster / Attendant Remote control indicator
DSpeed pot setting
ESpeed
FCompass heading (iPhone 3GS (or later) only)
5.2.Seating mode
To change to Seating mode, switch your Remote to
Seating and Dashboard will follow.
When in Seating mode, Dashboard displays the following
information:
- Wheelchair battery state
- The active part of the seat is highlighted
- While the seat moves, the graphic flashes
Note On some systems it may be necessary to tap Seating
on the navigation bar at the bottom of the application
screen.

15 Using the iPortal Dashboard features
5.3.About menu
To enter the About menu, tap the About icon on the
navigation bar along the bottom of your screen.
When in the About Your Chair menu, the following
options are available:
1. Call a pre-set Emergency Contact number
(iPhone only).
2. Inspect your chair‟s fault log. Tap any list item to
see a brief description and suggested actions.
3. Visit the DYNAMIC CONTROLS‟Home Page. Access
product and product support information.
4. Turn off the Bluetooth® wireless link in the iPortal
module. The Bluetooth® link will remain disabled
until you next cycle the power on your chair.
CAUTION
In areas where wireless is restricted, you must set Airplane Mode to ON
on your iPhone.
CAUTION
Except in an emergency, do not cycle the power of your chair in areas
where wireless is restricted. When the power is switched on at the
Remote unit, the iPortal module activates its Bluetooth® wireless link
and searches for an iOS device to connect to. Cycling the power of
the chair resets the Bluetooth® disabled state that was previously set in
Dashboard.
To call the pre-set Emergency Contact number (iPhone only):
- In the About menu, tap Call Emergency Contact
- your iPhone dials the number
To inspect the Fault Log:
- In the About menu, tap View Fault Log
- Tap on a fault listing for more information about the fault.

16 Using the iPortal Dashboard features
The most recent fault is shown at the top of the fault list.
5.4.Settings menu
To enter the Settings menu, tap the Settings icon on the
navigation bar along the bottom of your screen.
When in the Settings menu, the following options are
available:
1. Set an Emergency Contact number ready to call
for help in an emergency (iPhone only).
2. Adjust the length of time Alerts stay on screen.
3. Switch between smooth 3D on-screen graphics
and flat high contrast graphics that may be
easier to see in difficult lighting conditions. Users
with poor eyesight may prefer to set High
Contrast UI to ON.
To set an Emergency Contact number (iPhone only):
- In the Settings menu, tap Set Emergency Contact
- Select one contact to be your Emergency Contact
- Select the number to call (a contact may have more than one listed number)

17 Using the iPortal Dashboard features
5.5.System messages
Unable to Connect
You need to set up your Bluetooth® connection. Cycle the power on
your chair, and allow 30 seconds for re-connection. If the message
persists check that the iOS device is paired correctly with the iPortal
(see Step 2 - pair the iPortal and the iOS device, in the section Setting
up the iPortal with your iOS device).
No Drive Info Available
Your wheelchair battery may be charging. If you see this message
momentarily, you can ignore it. If the message persists contact an
approved dealer.
Can't Drive in this Mode
Your Remote unit is in a mode that does not permit driving. On your
Remote unit, select a drive profile. This screen will show when your
wheelchair is charging.
OONAPU Detected
OONAPU means Out Of Neutral At Power Up. Your Remote is not in
the neutral position, and you are trying to power up your system. This
is a safety feature. Place your Remote in the neutral position, and try
again.
Locked
Your wheelchair control system is locked. To unlock it, follow the
normal procedure for your system.
5.6.Status icons
In Drive and Seating mode, three icons are visible at the top of the Dashboard
screen. If inactive, the icons are greyed out. If active, they are yellow. Also, a number
indicating a fault code appears if a fault is active on the wheelchair control system.
Lights are on
(if fitted)
Drive inhibit is in force
Active fault code

18 Using the iPortal Dashboard features
NOTE
Not every feature is available on every device. For example, the
compass feature is only available on iPhone 3GS and later, and the
Emergency Contact number is only available on iPhone, not on iPod
touch. The chair lock status may not be available on some DX Remotes.
For further information about a specific installation contact an
approved dealer or DYNAMIC CONTROLS.
NOTE
Dashboard can only display information it receives from your
wheelchair control system. Dashboard does not send any information
back to your control system.

19 Charging or powering a second device
6. Charging or powering a second device
A second device can be charged or powered by connecting it to the auxiliary USB
charging port on the top of the iPortal module. This USB port provides power only.
When the auxiliary USB connector is not in use, please make sure that the protector is
inserted. The word "TOP" on the USB protector plug refers to the top of the USB
connector socket, not the top of the iPortal.
NOTE
Not all devices can be charged by this port. Check your device to
make sure that it is being charged when connected.
CAUTION
No Apple devices should be connected to the top auxiliary USB
charging port. Only Apple devices should be connected to the bottom
USB port. Do not connect your device to the wrong USB port. Damage
will not be caused to your device or the iPortal module, but your
device battery will not be charged until the correct connection is
made.
CAUTION
The protector shown in the diagram above must be replaced when the
auxiliary USB charging port is not in use. The purpose of the protector is
to prevent dirt and moisture getting into the auxiliary USB connector. If
water enters the USB connector the module will not be damaged, but it
will not work until it is fully dry.

20 iPortal Accessibility
7. iPortal Accessibility
The iPortal Accessibility feature is an optional upgrade*for the iPortal unit that
provides you with the ability to navigate and control your iOS device using a DX/DX2
Remote. Wheelchair users with limited hand function can operate iOS devices using
this feature. iPortal Accessibility is very easy to configure and operates in one of two
modes:
with Apple‟s VoiceOver, or
with Apple‟s AssistiveTouch
iPortal Accessibility with VoiceOver
can be used with iOS devices using
Apple‟s operating systems iOS 4 or
later.
iPortal Accessibility with
AssistiveTouch can only be used with
iOS 5 or later.
The operation of both modes is
described in the following section in
this manual.
iOS devices with iOS 5 (or later) installed can easily switch between the two modes of
operation The mode that you choose to work with depends on what you want to
achieve and what you feel comfortable with.
* The iPortal Accessibility feature is an optional software upgrade for the iPortal, which
can be purchased from the AppStore via „In App Purchase‟ within the Dashboard
application. The iPortal is also available with the iPortal Accessibility feature already
enabled from the factory (Dynamic Part No: DJ-BTINT-ACC). Please see your dealer /
therapist for more details.
NOTE
The iPortal Accessibility feature is not currently available for
Shark remotes.
No Wizard reprogramming is required for the Accessibility
feature.