Mitel ST100DA User manual

Mitel Networks Corporation
350 Legget Dr.
Kanata, Ontario K2K 2W7
Canada
+1.844.937.6483
Quick Install Guide
ST100DA
Voice Switch

Introduction
Installation Equipment
To install the switch, you need the following equipment:
• AC surge protector for the power connection
• RJ-45 cables for connecting the switch to the local area network and Telco lines
• Music-on-hold source with a standard mini-headphone adapter (optional)
• Permanent earthing connector for grounding the device
• RJ-21 telephone cable (female connector on end that is connected to the Mitel Voice Switch)
for analog port connections
• RJ-21 to RJ-11 patch panel for connecting telephones and analog trunks
• #1 Phillips screwdriver
Installation Location Requirements
To ensure optimum operating conditions for the ST100DA Voice Switch, verify the operating
environment is adequately ventilated, free of gas or airborne particles, and isolated from electrical
noise.
Power
LED
USB 2.0
port
Audio
input
port
10/100/1000
Mbps Ethernet
ports
LAN1 RS-232C
maintenance
port
Status
LED
Audio
output
port
RJ-21X
port
T1/E1
Telco
port
LAN2
About the ST100DA*
The ST100DA Voice Switch connects enterprise telephone extensions through an internal IP
networkortoanycentralofce(CO)digitaloranalogtrunkline.
The switch provides connectivity through:
• Oneaudioinputport(3.5mmstereo)forconnectingtoamusic-on-holdsource
• Oneaudiooutputport(3.5mmstereo)forconnectingtoacorporatepagingsystemornight
bell. Mitel offers an optional paging adapter to provide a balanced output as well as a contact
closure ideal for overhead paging systems. Refer to the Mitel Paging Adapter Quick Install
Guide for information about the Paging Adapter.
• Two RJ-45 10/100/1000 Mbps LAN connectors
• OneDB-9(female),RS-232Cmaintenanceport(default115,200bps,8bits,noparity,1stop
bit, no handshake) for serial communications
• USBportforlogging/troubleshooting
• RJ-48CTelcoportforconnectingtheswitchtoatelephonecompanyline
• RJ-21X port for connections to analog lines and trunks
* This document also applies to ShoreTel branded models of the same model number.
The Mitel ST100DA Voice Switch Package Contains:
• Mitel ST100DA Voice Switch
• Power cord
• Adhesive rubber feet for surface placement
• Mounting Ears – attachable installation brackets
• Cable retainer for the Telco cable (metal bracket with a Velcro strap)

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Installation and Servicing
Placing the Voice Switch on a Flat Surface
Ifyouplantoplacetheswitchonaatsurface,rstattachtheprovidedrubberfeettothebottom
corners of the device. (You can stack up to three switches in a surface installation.)
Installing the ST100DA in a 19-inch Rack
TheST100DAisplacedina19-inchrackonlybyinstallingaMitelRackMountDualSwitchTrayinto
the rack, then installing the ST100DA Voice Switch into the Tray. You can install a ST100DA Voice
Switch on the left or right side of the tray.
Refer to the Mitel Rack Mount Dual Switch Tray Quick Install Guide for information on using the tray.
Einen Erdungsleiter anschließen
Um den elektrischen Sicherheitsanforderungen für eine korrekte Erdung nachzukommen, müssen
Sie einen permanenten Erdungsschutz zwischen dem Gerät und der Erde des Kabelsystems
installieren.
1. Schließen Sie ein Erdungskabel (Nr. 14 AWG oder größer) an die Schraube an der Rückseite
desGerätsan,diesichrechtsnebendemProduktetikettbendet.
2. Schließen Sie das andere Ende des Erdungskabels an die Erde des Kabelsystems an.
VORSICHT: Schließen Sie immer zuerst den permanenten Erdungsschutz an, bevor Sie ver-
suchen, das Gerät an ein LAN-Segment und Telekommunikationsleitungen anzuschließen.
Das Voice-Schaltgerät auf einer ebenen Oberäche montieren
WennSieplanen,dasGerätaufeinerebenenOberächezumontieren,befestigenSiezunächst
diemitgeliefertenGummifüßeandenunterenEckendesGeräts.(BeieinerOberächeninstallation
können Sie bis zu drei Schaltgeräte übereinander stapeln.)
Attaching an Earthing Connector
To meet electrical safety requirements for proper grounding, you must connect a permanent
earthing protector between the Mitel voice switch and the wiring system ground.
1. Connect a ground wire (#14 AWG wire or larger) to the screw on the back of the unit and to
the right of the product label.
2. Connect the other end of the ground wire to the wiring system ground.
CAUTION: Always connect the permanent earthing connector before attempting to connect the
switch to a LAN segment and telecommunication lines.
Installing the ST100DA on a Wall
TheST100DAisplacedonawallbyattachingtheSTVoiceSwitchWallMountBrackettothewall,
and then attaching the appliance to the bracket. Refer to the ST Voice Switch Wall Mount Bracket
Quick Install Guide for more information.
WARNING: To prevent overheating and re hazard, do not use the Rack
Mount Dual Switch Tray to wall mount the following devices: ST1D/ST2D,
ST50A/ST100A, ST200/ST500, or ST100DA. Use the ST Voice Switch
Wall Mount Bracket to wall mount these devices.

Connections
Use an RJ-45 Ethernet cable to connect one or both of the LAN ports
to the network subnet.
While both ports can detect and respond to link status, the switch cre-
ates a data connection on only one LAN port at a time.
Connecting the Mitel Voice Switch to the Network
OncetheST100DAVoiceSwitchissecuredtoarackorplacedonasurface,youcanconnectitto
the data network.
Servicing Procedures
WARNING:TheST100DAcontainsnointernaleldserviceableparts.ReturntheequipmenttoMitel
for any required service procedures.
CAUTION:InternalfusesshouldbeservicedonlybyqualiedMitelpersonnel.Ifinternalfusesare
blown and require replacement, return the ST100DA to Mitel for service.
WARTUNGSVERFAHREN
ACHTUNG:DerST100DAenthältkeineinternenTeile,dievorOrtgewartetwerdenkönnen.Senden
Sie das Gerät an Mitel, falls Wartungsarbeiten erforderlich sein sollten.
VORSICHT:InterneSicherungendürfennurvonqualiziertenMitel-Mitarbeiterngewartetwerden.
Wenn interne Sicherungen ausgetauscht werden müssen, senden Sie den ST100DA zur Wartung an
Mitel.
Powering on the Mitel Voice Switch
After connecting the switch to the network, power on the device by connecting it to an AC power
source.
1. Plug an AC surge protector (not provided) into a grounded AC power source.
2. Plug one end of the provided power cord into the receptacle on the back of the switch, then
plug the other end into the AC surge protector.
ThepowerLEDashesmomentarily,andremainslit.
• If the LED is not lit, make sure the power cord is plugged into the switch and the power source.
• IftheLEDcontinuesashing,thereisaninternalerror.Unplugtheswitchtopoweritoff,then
poweritbackon.Refertothe“ConguringSwitches”chapterintheMitel Connect System
Administration Guideforinformationonashpatterns,orcontactMitelSupportServicesat
http://www.mitel.com/shoretel.
The LAN ports auto-sense the network transport rate. When the network connection is established,
the network LED indicates a transport rate of 10, 100, or 1000 Mbps, and whether the switch is
receiving and transmitting data.

Connections (cont’d.)
Optional Connections
After connecting the voice switch to the LAN, you can make optional connections, including input
from a music-on-hold source or output to an internal paging system.
1. Connect a music-on-hold source (CD player or other audio source) to
the audio input port.
2. Connect your site’s paging system to the audio output port. Mitel
provides a Paging Adapter to facilitate paging connections. Refer to the
Mitel Paging Adapter Quick Install Guide for more information.
AftersettingupthenetworkconnectionsandconguringtheST100DAVoiceSwitchforoperations,
you can connect your T1 or E1 line to the switch.
Use an RJ-45 T1 or E1 cable to connect your T1 or E1 line to the Telco port.
Fordetailedinformationonswitchportandtrunkconguration,refertothesections“Conguring
Switches”and“ConguringTrunks”intheMitel Connect System Administration Guide.
Connecting a T1/E1 Line
Connecting Trunk and Telephone Lines
Use an RJ-21 cable and the provided cable retainer to connect the voice switch to the telephone
company’s punch-down block or patch panel.
1. Use a #1 Phillips screwdriver to remove the two screws on
either side of the RJ-21X port, then place the retainer on the
port and re-attach the screws.
2. Plug the Telco cable into the port, then pull the Velcro strap
tightly around the cable connector and fasten it.
3. Connect the other end of the Telco cable to the punch-down
block or patch panel.
CAUTION:Toreduceriskofre,useonlyNo.26AWGorlarger(e.g.24AWG)ULListedorCSA
certiedtelecommunicationlinecord.
VORSICHT:UmdasBrandrisikozuverringern,verwendenSienurTelekommunikationsleitungen
Nr.26AWGodergrößer(z.B.24AWG)mitUL-oderCSA-Zulassung
Fordetailedinformationonswitchportandtrunkconguration,seethe“ConguringSwitches”
and“ConguringTrunks”sectionsintheMitel Connect System Administration Guide.

Configuration
Mitel ST100DA Voice Switch RJ-21X Port Pinout
When connecting an an ST100DA to a 24-port patch panel, the voice switch’s eight analog
channels map to ports on the patch panel as shown in the table below. The Power Fail Transfer
Unit provides an electrical connection between trunk channel 1 and the extension on channel 12.
Pin No. 1234 5 678 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
Port No. 1 2 9 10 13 11 14 12
X
Port Type T T E E E E E E
X
Pin No. 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
Pin Pairs Assignment
1,263,28   Two loop start ports (T) for trunks
17,4219,4420,4521,4622,4723,48 Sixcongurableports(E) for telephones or DID trunks.
Network Conguration
OncetheMitelvoiceswitchisinstalledandpoweredon,itmustbeconguredfornetworkoperations.
AswitchgetsanetworkcongurationbyassignmentfromaDHCPserver,ordirectlyfroman
administrator console (see procedure below).
FormoreinformationonsettingupaswitchforautomaticcongurationbyaDHCPserver,seethe
Mitel Connect Planning and Installation Guide.
Conguring the Voice Switch from a Console
1. Useastraight-throughserialcable,DB9maletoDB9female,orsuitableUSB-to-RS-232serial
adapter to connect the switch maintenance port to a console PC.
2. OnthePCorlaptop,startaterminalemulationprogramandconnecttothevoiceswitch
usingtheseserialcommunicationsettings:115,200bps,8databits,noparity,onestopbit,no
handshake.
3. At the login prompt, enter:
Login: root
Password: ShoreTel
4. Type stclitobringupacongurationtooltosetnetworkparametersandviewcurrentstatus.
ThedefaultswitchcongurationistouseDHCPfornetworkparametersandautomaticdetection
ofspeed,duplex,andowcontrolsettings.
5. ChooseMenuOptionsandfollowtheonscreeninstructionsforsettingnetworkparameters,
including IP address, subnet mask, and gateway.

LEDs
Network LEDs
Each LAN connector provides two LEDs (Link/Act and 10/100/1000) that indicates the activity and
communication speed of the connected network.
LED Color/State Description
Link/Act
Off There is no link present.
Green-Steady There is a link present, but no data packets are being transmitted or received.
Green-Flashing There is a link present, and data packets are either being transmitted or
received.
10/100/1000
Off A 10 Mbps link is present.
Green
Yellow
A 100 Mbps link is present.
A 1000 Mbps link is present.
Power LED
The blue power LED indicates the operating status of the switch.
Light Description
Steady The switch is powered on, and the internal software is running.
Flashing Continuousashingoratwo-ashpatternindicatesafailedinternalself-test(i.e.hardware
failure).Referto“ConguringSwitches”intheMitel Connect System Administration Guide for
detailsonotherashpatterns.
Off Theswitchisnotpoweredon,orthesoftwareisnotrunning.
Status LED
The status LED provides voice switch activity information.
Color Activity Description
Off No ports are assigned.
Green Steady No ports are handling active calls.
Flashing-Fast At least one port is handling an active call.
Yellow
Steady No ports are handling active calls and at least one port is out of service.
Flashing-Slow The switch is not connected (or has lost connection) to a Mitel server.
Flashing-Fast At least one port is handling an active call and at least one port is out of service.

Switch Status & Specifications
Copyright©2018MitelNetworksCorporation.Allrightsreserved.TheMitelwordandlogoaretrademarksofMitelNetworks
Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of
thesemarks.180702
T1/E1 LEDs
T1/E1 LEDs indicate line coding, network framing, and loopback status. The Line Coding LED is
on the port’s left side. The Framing LED is on the port’s right side.
LED Color/State Description
Line coding
Green FortheT1connection,thisindicatestheAMIorB8ZSline
coding signal is good. For the E1 connection, this indicates
the HDB3linecodingsignalisgood.
Yellow Thisswitchisreceivingbipolarviolations(BPV)atone-
second intervals.
Red* Alossofsignal(LOS)hasoccurred.
Off The switch has no power.
Framing
Green The T1 or E1 signal is in frame (synchronized)
Yellow TheCOhassentayellowalarm.
Yellow-Flashing The frame-bit error rate has exceeded its limits
Red* T1signalisout-of-frame(OOF)andcannotbeframedto
the Extended Superframe (ESF) or D4 format. E1 signal is
out-of-frame(OOF).
Off The switch has no power.
* Red Flashing If both the line coding and framing LEDs are
simultaneouslyashingred,loopbackisenabled.
LoopbackcanbeenabledfromMitelDirectororattheCO
for the T1 connection.
Specications
Feature Specication
Dimensions 14.65x8.35x1.65inches(372x212x42mm)
Weight 5.3lb(2.40kg)
Inputvoltage 100-240VAC,50-60Hz
Power consumption 1A max.
Humidity 5-90%relativehumidity(non-condensing)
Operatingtemperature 0-50˚C